Showing questions tagged:

video downloadhelper and easy youtube video downloader not working

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest… (read more)

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest versions of my video downloaders, and I have cleared my history, but my 2 video downloaders still don't recognize any videos on youtube. Any suggestions or alternative downloaders?

Solved Archived 2 1294

How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (read more)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Solved Archived 9 793

Really slow loading pages in ebay.

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page.… (read more)

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page. I've just tried microsoft edge and there is no problem.

Solved Archived 3 644

Some Keyboard Shortcuts No Longer Work.

Hello. This question concerns the Windows 11 desktop version of Firefox. I have long used the Home and End keys on my extended keyboard to scroll to the very top of any g… (read more)

Hello. This question concerns the Windows 11 desktop version of Firefox.

I have long used the Home and End keys on my extended keyboard to scroll to the very top of any given page in Firefox (Home) or to the very bottom of that page (End).

But, lately, I notice that, for no reason I can figure out, Firefox no longer responds to those shortcuts. Now, when I tap Home or End, the page may, at first, scroll up or down slightly but not to the top or bottom. If I press Home or End again, nothing happens at all.

Sometimes, if I press Ctrl + Home simultaneously or Ctrl + End the page will scroll to the top or bottom respectively.

Why has Firefox's behavior apparently changed? Is there an issue with my keyboard or operating system settings? (I use a Logitech G915 keyboard.)

Please let me know how to restore Firefox's shortcut functionality, where I can tap just Home to scroll to the top of a page or only End to scroll to the bottom of a page.

Thanks and be well.

Solved Archived 3 527

Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Archived 29 513

Sync and save data?

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and sav… (read more)

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and save?

Archived 5 499

Firefox asks twice for my primary password when opening (and for SETTINGS)

I'm using Firefox v136.0 on a Windows 11 host. Each time I open Firefox the software prompts me two times (via a dialog) to enter the primary password. (I previously ena… (read more)

I'm using Firefox v136.0 on a Windows 11 host.

Each time I open Firefox the software prompts me two times (via a dialog) to enter the primary password. (I previously enabled and defined a primary password.) I'm also prompted twice to enter the primary password when I open the Firefox's SETTINGS page. This happens in "regular" and SAFE mode. I do not have any extensions installed nor themes installed/enabled. The only plugins that are installed are "OpenH264 Video Codec provided by Cisco Systems, Inc." and "Widevine Content Decryption Module provided by Google Inc."

When I delete the primary password, the browser does not prompt me to enter the primary password on startup or when opening the SETTINGS page.

FWIW, I've tried the following sequence, but the problem persists:

  1. Uninstall Firefox
  2. Delete as many temporary files as I can in $HOME\AppData\Local\Tmp\
  3. Delete $HOME\AppData\Local\Mozilla\
  4. Delete $HOME\AppData\Roaming\Mozilla\
  5. Reboot
  6. Reinstall Firefox
  7. Open Firefox and add a primary password
  8. Close and reopen Firefox

When I reopen Firefox, it prompts me twice to enter my primary password. When I open Firefox's SETTINGS, I am prompted twice to enter the primary password.

Any suggestions as to how I can convince Firefox to not prompt me twice for the primary password when opening the browser would be appreciated.

Archived 1 490

Translation

Lemme Describe my question I'm adding an extension and the language of that site is something that I don't know so I described to translate it. When I click on translate… (read more)

Lemme Describe my question

I'm adding an extension and the language of that site is something that I don't know so I described to translate it. When I click on translate I saw "Translate Language 𝗘𝗻𝗴𝗹𝗶𝘀𝗵 to 𝗦𝗲𝗹𝗲𝗰𝘁 𝗹𝗮𝗻𝗴𝘂𝗮𝗴𝗲" Mann first thing that I want to translate that unknown language to "English" And your default language is English instead of "𝗔𝘂𝘁𝗼 𝗗𝗲𝘁𝗲𝗰𝘁𝗶𝗼𝗻 𝗼𝗳 𝗹𝗮𝗻𝗴𝘂𝗮𝗴𝗲" And in to Section 𝗠𝗮𝗸𝗲 𝗗𝗲𝗳𝗮𝘂𝗹𝘁 𝗹𝗮𝗻𝗴. 𝗔𝘀 𝗘𝗻𝗴𝗹𝗶𝘀𝗵.

Please Add auto detection of language how may I find that what language I want to translate if I visit that site for first time and idk in which kinda language that site is operating.

In this case chrome's translation is way too better

Archived 1 439

M&T Bank Website Doesn't Work With Firefox

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Onlin… (read more)

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Online Banking Is Temporarily Unavailable." The app works on my phone and I can log in through Chrome, it's only on Firefox that I'm getting this problem. I called M&T Bank and they confirmed that it's a problem with Firefox. Something is blocking me but I don't know what it is. I am not using a VPN or adblocker.

Archived 1 423

in settings Homepage and new windows use custom urls, current urls it doesn't include Pinned tabs.

in settings Homepage and new windows use custom urls, current urls doesn't include Pinned tabs. Windows updated and when firefox was restored two windows were opened, on… (read more)

in settings Homepage and new windows use custom urls, current urls doesn't include Pinned tabs. Windows updated and when firefox was restored two windows were opened, one was blank and the other opened old home page settings but did not reopen all my pinned tabs, gmail, yahoo mail,and some other tabs I plnned, there are 5 of them and several regular tabs I had open before and most of them did not show up in history. Pinned tabs do not get included in use custom urls for the home pages. Also for several days my roboform bar would not show up, roboform said no open browers to attach to when firefox was open.

Archived 1 377

Firefox crashing when using BBC iPlayer, YouTube and Slots

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stre… (read more)

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stream or video, it crashes. It also has a problem when playing slots. It seems to crash a lot making it impossible to play.

I have tried using Firefox in Troubleshooting Mode but the same things happen.

Here's the crash report ID

Report ID Date Submitted bp-a9b8bd6e-9258-4a25-badc-bda480250308 08/03/2025, 13:41

Many thanks in anticipation and I hope someone can help me fix these issues.

Archived 4 368

What is External Download Manager?

Hi. I use Firefox for Android. In settings, there is an option called "external download manager" (an approximate translation from my language; framed on the screenshot a… (read more)

Hi. I use Firefox for Android. In settings, there is an option called "external download manager" (an approximate translation from my language; framed on the screenshot anyway). And I can't resolve the difference whether I turn it on or not. What does this affect? Thanks in advance!

Archived 2 366

virus fake alerts from virus software

today i ended up enabling notifications that appeared to be my hoa's website but was a rogue and fake virus software warning of viruses and wanting to update and renew … (read more)

today i ended up enabling notifications that appeared to be my hoa's website but was a rogue and fake virus software warning of viruses and wanting to update and renew license to remove them.. i get notifications every few seconds from them and had to diable notifications. i did send a note on the "broken link" tab to you guys..

its annoying and my malware bytes didn't catch either. it uses mozilla based to send the notification, i couldn't find a place to block the site.


Thank you. Jeff Wagener [edited phone# from community support forum]

Archived 1 322

How can I add the translation icon to the toolbar

How to add translation icon to the toolbar? The toolbar does not show the translation icon and Manage Toolbar does not show an icon for it. I am running Firefox 136.0 on … (read more)

How to add translation icon to the toolbar? The toolbar does not show the translation icon and Manage Toolbar does not show an icon for it. I am running Firefox 136.0 on Windows 10 Pro.

Archived 2 322

Too many logon pop-ups

Hello, My university requires me to logon to use campus services every 24 hours. Upon expiration of the logon credential after the 24 hour period, a logon window will pr… (read more)

Hello,

My university requires me to logon to use campus services every 24 hours. Upon expiration of the logon credential after the 24 hour period, a logon window will prompt to re-enter credentials. The problem is that it will continue to prompt log in with new pop up windows every few minutes so if I don't log in, for example, over night, I'll wake up to hundreds of log on window pop ups. This creates system wide slowdown due to memory resources being maxed out. I can't enable universal pop up blocks as the systems I require use pop ups and having to open each pop up manually does work in my workflow. Any solutions? Thank you!

Archived 1 320

DuckDuckGo searches not working

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches… (read more)

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches that I did weeks ago simply come up blank. (see screenshot) When I searched in Google, it completed just fine. The same when I switched browsers (Chrome and Safari). This must be connected to a recent update either in Firefox or DuckDuckGo, but I can't seem to find information on how to fix it. Thanks for your help.

Archived 2 319

Firefox for Android picture in picture

I have an issue with picture in picture. Every time I'm watching a video in full screen on m.youtube.com and I want it in picture in picture mode, I press the home button… (read more)

I have an issue with picture in picture. Every time I'm watching a video in full screen on m.youtube.com and I want it in picture in picture mode, I press the home button, and it pauses the video whilst also going out of Fullscreen mode. This happens on a Google pixel 9 running android 15 with Firefox version 136.0.2 and on a Google pixel 3xl running android 12 with Firefox version 136.0.2. And on a Samsung s21 running android 14 with Firefox version 134.0.2 (I down graded to fix an audio issue) all of these have the same picture in picture problem How do I fix this?

Archived 1 312

Extendion wallet (metamask) is not being open

my Extension wallet (metamask) is not being open on this browser. this wallet was connected on "paericle network" tesnet project. i need to open my wallet. pleasse check … (read more)

my Extension wallet (metamask) is not being open on this browser. this wallet was connected on "paericle network" tesnet project. i need to open my wallet. pleasse check it.

Archived 1 311

Picture in picture

I have a continuous problem when using the Picture in picture mode on an android phone. When enabling Picture in picture the video turns to this (see picture) and won't p… (read more)

I have a continuous problem when using the Picture in picture mode on an android phone. When enabling Picture in picture the video turns to this (see picture) and won't play it anymore. For the last 2-3 days I haven't been able to use the mode, please help.

Archived 1 308