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downloads

I am downloading videos but I can not view their progress on the download page. They only appear after they're done downloading or a notification when they fail. What's w… (read more)

I am downloading videos but I can not view their progress on the download page. They only appear after they're done downloading or a notification when they fail. What's wrong?

Asked by namedlessormore 5 months ago

Last reply by Paul 5 months ago

Private Browsing deleted download files when I closed the window??

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloa… (read more)

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloads folder on my C drive, and when I went back after closing the private browsing window they were gone. Under "recent files" in my file browser it showed a couple of the most recent downloads and when I tried to click to open them it said they had been moved or deleted. Entering the first couple words of the file titles in the search bar in my file browser yields absolutely nothing.

This was over 30 files or so. It will be really irritating to try to find and download all of them again. Does anyone know of any way for me to get them back???

Asked by 13m47 5 months ago

Last reply by Sondra Kinsey 4 months ago

Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 4 months ago

Last reply by NoahSUMO 4 months ago

Thunderbird passwords

What Password? I've been using Thunderbird for years. Never had a password; never had a need for one. Suddenly, setting up a new computer, a password for Thunderbird is … (read more)

What Password? I've been using Thunderbird for years. Never had a password; never had a need for one.

Suddenly, setting up a new computer, a password for Thunderbird is demanded. Where does one set up a Thunderbird password?

Asked by patriciacravener 4 months ago

Last reply by Wayne Mery 4 months ago

unified email box versus i divided email views

I would like to be able to view "only on" email inbox at a time (not the unified) inbox. This is in my Thunderbird email. Desktop works this way and is great. … (read more)

I would like to be able to view "only on" email inbox at a time (not the unified) inbox.

This is in my Thunderbird email.

Desktop works this way and is great.

Asked by bpeil49 4 months ago

Last reply by Wayne Mery 2 months ago

captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 4 months ago

Last reply by zippitee 4 weeks ago

call expression in firefox.cfg

Firefox is used on Windows 11 Enterprise. There is a firefox.cfg in the installation directory (and an autoconfig.js in the ./defaults/pref sub-directory). Everything wor… (read more)

Firefox is used on Windows 11 Enterprise. There is a firefox.cfg in the installation directory (and an autoconfig.js in the ./defaults/pref sub-directory). Everything works fine when a pref(...); entry is written to the firefox.cfg. However, we want the firefox.cfg to call the pref(...); entries from a global_config.js which is saved on the machines public directory.

Therefore, the firefox.cfg says:

// free line lockPref("autoadmin.global_config_url","file:///C:/Users/Public/.../global_config.js");

But firefox does not load whatever prefs are written to the global_config.js. There probably is problems with the formatting of the file path (file:///C:/Users/Public/.../global_config.js). What would the correct formatting look like? Unfortunately, Mozilla´s support guide only includes an example code for a firefox.cfg which calls a global_config.js via http:, but not via file:.

Asked by fortuna90 4 months ago

Last reply by Mike Kaply 4 months ago

Auto billing??

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to b… (read more)

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to be asked to sign up again or to continue. I don’t wanna be on any kind of auto billing of any sort. I never intended to do that!! Please explain..

Asked by silver182 5 months ago

Last reply by James (On Leave) 5 months ago

Google translate not working in Firefox 2025

For weeks now google translate has not been working as it should, when I translate something it usually defaults to translating it to English, but if I change the languag… (read more)

For weeks now google translate has not been working as it should, when I translate something it usually defaults to translating it to English, but if I change the language to any other than English it still only shows the English translation (or whatever language it got "stuck" on).

I have signed out and in of my google account, have the latest version of Firefox (134.0.2), refreshing the pages doesn't help. I don't have this issue in other browsers.

Asked by byjuliabck 4 months ago

Last reply by jonzn4SUSE 4 months ago

I am trying to login to Facebook and it's answers are in Chinese. I'm in United States & speak English

I'm trying to login into Facebook. All the writing is in Chinese. I'm in United States, I speak English. Can you help? *Hidden email for privacy* Please email. Thank you … (read more)

I'm trying to login into Facebook. All the writing is in Chinese. I'm in United States, I speak English. Can you help? *Hidden email for privacy* Please email. Thank you

Asked by Rhonda Shiver 4 months ago

Last reply by chandu sharma 4 months ago

update deleted exe file on desktop using Windows 7

I accepted an update to my computer and immediately Firefox could not load, the exe file is missing. Again I use windows 7 . May have lost all passwords and bookmarks. Pl… (read more)

I accepted an update to my computer and immediately Firefox could not load, the exe file is missing. Again I use windows 7 . May have lost all passwords and bookmarks. Please advise.

Asked by Litl Dragon 4 months ago

Last reply by James (On Leave) 4 months ago

Firefox, PDFs and IDM

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clickin… (read more)

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Asked by Genesis Amadeus 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

lost apps

This is 3 time I have lost almost half of my apps while using Firefox. I just lost Firefox and alot of apps and don't understand how this can keep happening? I don't kn… (read more)

This is 3 time I have lost almost half of my apps while using Firefox. I just lost Firefox and alot of apps and don't understand how this can keep happening? I don't know which one's I lost or how to get them back? Very important to get those back. I pay my bills with some of them. Please help. I had to ad Firefox back to even do this

Asked by Johnnyb 5 months ago

Last reply by Paul 5 months ago