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Firefox has stopped working properly.

I've used Firefox for decades. All of a sudden, it stopped working the way it always has. It won't let me sign into any sites to which I have subscriptions; these are s… (read more)

I've used Firefox for decades. All of a sudden, it stopped working the way it always has. It won't let me sign into any sites to which I have subscriptions; these are sites like the New York Times and The Guardian. And it won't even open financial sites where I have accounts. When I try to do these on Chrome, everything works fine.

Asked by argier 1 week ago

Last reply by toyboy55 1 week ago

Firefox doesn't respond to command but Safari does.

For about a year I have, several times, tried to use a link or a pop up that doesn't work in Firefox but can be accomplished in Safari. Today, I used a credit card to pay… (read more)

For about a year I have, several times, tried to use a link or a pop up that doesn't work in Firefox but can be accomplished in Safari. Today, I used a credit card to pay for something on the UFT.org website. It worked. I needed to make another purchase on the same website and page but I got a message that there was an error with my credit card info. I tried again. I tried another credit card. I signed out and back in and repeated everything and still got the same message. I copied the url, went to Safari, pasted the url, entered my info and was successful in making the payment. I am using Firefox 133.0.3. What might be happening to cause these problems?

Asked by RichZas 1 day ago

ChatGPT Login fails on Firefox while works on Chrome AND iPhone

I am a card carrying FireFoxian. Please note: Firefox User since like Version One... I h@te Chrome. All of a sudden BAM I cannot log into ChatGPT from Mozilla Firefox. It… (read more)

I am a card carrying FireFoxian. Please note: Firefox User since like Version One... I h@te Chrome. All of a sudden BAM I cannot log into ChatGPT from Mozilla Firefox. It authenticates then says there is an error. Private doesn't work. Clear history doesn't work. Should I go back to a previous verson of Firefox? 133.0.3 (64-bit)but it's the only one that works. HELP. Thanks Guys. See images. marcij@harvestcapitalholdings.com

Asked by MarJ CSB 1 day ago

Inline Video Display is Distorted

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTub… (read more)

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTube or other videos. It's just the graphics of some webpages such as looking at an Apple product on their site. I have not had this issue using Chrome under the same conditions. It's like I have a corrupted Codec or something. Does anyone have any suggestions? Thanks.

Asked by michael.reisman 3 weeks ago

Last reply by michael.reisman 1 day ago

How to use Firefox address bar to search when using Startpage as the search engine

I prefer to use Startpage as my search engine with Firefox on my Mac. I have that set up, but it's so annoying that when I put something in the address or search bar, no… (read more)

I prefer to use Startpage as my search engine with Firefox on my Mac. I have that set up, but it's so annoying that when I put something in the address or search bar, no search happens. Instead, I just get the Startpage home page and then have to retype the same thing in there! How do I solve this?

Asked by Carole Eddington 4 days ago

Last reply by Standard8 1 day ago

  • Solved

Firefox (PC) and Firefox Browser (Android - version 133.0.3) have bookmarks synchronized, but not sorted according to the "Manage Bookmarks" on the latter

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3). Despite being sorted accordingly on PC and synchronized, the mobile vers… (read more)

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3).

Despite being sorted accordingly on PC and synchronized, the mobile version of Firefox for bookmarks are scrambled (see attached image).

On mobile Firefox, it looked like it was sorted according to the "recently added" bookmarks.


To add on for more details, expected results according to the PC version of "Bookmarks Manager", it should have been displayed this way on Android Firefox:

  • Desktop Bookmarks
  • Folder
  • Link 1
  • Link 2
  • Link 3
  • Link 4
  • Link 5
  • Webtoon
  • Twitter

And so on.

Asked by Sora 3 weeks ago

Answered by Sora 3 weeks ago

Disable/Bypass Safe Browsing on Firefox android

Is there any way to disable or bypass the safe browsing filter in Firefox android? I'm trying to access a site that has been blocked as a "deceptive site" and there seems… (read more)

Is there any way to disable or bypass the safe browsing filter in Firefox android? I'm trying to access a site that has been blocked as a "deceptive site" and there seems to be no way to ignore or completely disable the warning.

Asked by Luadewi 6 days ago

Last reply by Paul 3 days ago

How to use a wildcard in a domain in the Allowed Websites - Pop-ups

As a teacher, daily I use a web conferencing service called BigBlueButton by BlindSideNetworks.com. Everytime I use it I need to allow pop-ups. This is because it assig… (read more)

As a teacher, daily I use a web conferencing service called BigBlueButton by BlindSideNetworks.com. Everytime I use it I need to allow pop-ups. This is because it assigns a new website name to the webconference session. Please take a look at the attached screen shot. I'd like to be able to put a wildcard in the domain name so that any random variation that is assigned will allow pop-ups.

Asked by Geoffrey 4 days ago

Lost recently closed windows, history missing completely

Hello, Usually both of my previously closed windows reopen without issue, but the data for both of them disappeared this time when I clicked on a zoom link after closin… (read more)

Hello,

Usually both of my previously closed windows reopen without issue, but the data for both of them disappeared this time when I clicked on a zoom link after closing them. The link opened, but they didn't. I did the basic troubleshooting like checking my entire history (under "managed history") and looking in settings as well as following the instructions I found here at https://support.mozilla.org/en-US/questions/1407584, but everything's gone. It's like they never existed in the first place. Has anyone else had this issue?

Also, about a couple of months ago, Firefox started forgetting my accounts and logging me out of them once I closed the window/the tabs reloaded. Not sure if this is due to my computer's own storage (RAM) or an update-related issue - I haven't been able to figure it out yet.

Any insight on either or both of these is greatly appreciated!

Asked by TiffanyK127 1 month ago

Last reply by TiffanyK127 4 days ago

"Please enter primary password" multiple times per day or per hour

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away… (read more)

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away, only to come back again later. I'm finding this very frustrating.

Firefox does always prompt for this when I start it, as it has for many years.

I tried the recommended solution for a similar problem presented here but it didn't help.

This started some time after I updated from 130.0.1 to 133.0, but I have no idea whether the update is the cause.

Can anyone recommend what I can do to solve this or at least to investigate it further?

Asked by dhg 2 weeks ago

Last reply by dhg 4 days ago

What can i do to stop this horrible PIPicture on YTube on Linux now ?

i have Linux Cinnamon 22 and want to stop the PIP on YT. I disabled/unchecked box for PIP on FFox and PIP still happen on YT. What can i do to stop this horrible PIP now&… (read more)

i have Linux Cinnamon 22 and want to stop the PIP on YT. I disabled/unchecked box for PIP on FFox and PIP still happen on YT. What can i do to stop this horrible PIP now ? thank you.

Asked by lauraiancu 1 week ago

Last reply by cor-el 5 days ago

Logging in and having the password come up automatically

Up until a few days ago when I was logging into email my password for that would come up automatically. The same applied to other logins butr no longer happens. Why … (read more)

Up until a few days ago when I was logging into email my password for that would come up automatically. The same applied to other logins butr no longer happens. Why

Asked by Mac 6 days ago

Firefox does not play music or video with sound when the headphones are off

Hello! I'm connect my HUAWEI FreeBuds 5i to macbook. Listen some music, watch video on web without problem. When I put the headphones in the case, I realized that music o… (read more)

Hello! I'm connect my HUAWEI FreeBuds 5i to macbook. Listen some music, watch video on web without problem. When I put the headphones in the case, I realized that music or video with sound doesn't play until I take them out and put them in my ears. Music and videos automatically stop playing. Video without sound is played normally. At the same time in Safari everything plays normally. Function "Forget device" didn't work for me.

How can this be fixed?

Asked by rostovtsev.vd 5 days ago

Trouble Viewing PDF's

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of th… (read more)

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

Asked by ss724 1 week ago

Last reply by jscher2000 - Support Volunteer 5 days ago

need help with error message to play slingo

i want to play slingo. i get an error message that says i cant play because of the country i live in. please help me to fix this in settings so i can play the game. th… (read more)

i want to play slingo. i get an error message that says i cant play because of the country i live in. please help me to fix this in settings so i can play the game. thank you

Asked by Georgie Ridgill 1 week ago