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  • Archived

Trouble Viewing PDF's

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of th… (read more)

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

Asked by ss724 1 year ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

strange underlined empty links on random words/names

hi everyone, first of all, happy new year. while browsing reddit, i keep seeing these strange underlined empty links on random words/names. for example this comment here:… (read more)

hi everyone, first of all, happy new year.

while browsing reddit, i keep seeing these strange underlined empty links on random words/names. for example this comment here: https://www.reddit.com/r/moviecritic/comments/1hpse0f/comment/m4jxdwq/ shows the name of actress underlined.

i disabled all my extensions and the problem persisted. i checked using chrome and the problem didn't exist.

on inspect element i found something called faceplate-tracker though.

any clue what is this? and how to deal with it?

Asked by manysmiles 1 year ago

Last reply by cor-el 1 year ago

  • Archived

After my laptop wakes from sleep, Firefox stops suggesting URL completion and stops opening about:config

Reloading existing tabs or entering full URLs works. Toggling "Work Offline" on and off does not fix the problem and the only workaround is restarting Firefox. This is tr… (read more)

Reloading existing tabs or entering full URLs works. Toggling "Work Offline" on and off does not fix the problem and the only workaround is restarting Firefox.

This is triggered by laptop doing sleep/wake transitions so I strongly suspect this is related to Firefox online/offline detection.

Asked by federico.ceratto 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Security concerns

I recently, was my own fault not protecting my visa card but got scammed, I chopped the card but yet somehow someone accessed my amazon account and tried purchasing somet… (read more)

I recently, was my own fault not protecting my visa card but got scammed, I chopped the card but yet somehow someone accessed my amazon account and tried purchasing something just the other day. I only use this laptop for amazon. My concern is how to stop people from getting access to this browser through shared wifi and the person got into this laptop through the smart tv in the part of shared accomodation. I matched the serial number of the device to the device that appeared in devices in my control panel which I never authorized to access my laptop. I dont allow any access to my "network" to anyone but somehow someone got access. Any advice would be greatly appreciated. And everytime I tether with my cell phone its alwys a new network that I get asked by microsoft if I want to allow discoverable which I dont, but I usually have 80 -100 networks due to every log in with teher and wifi booster. Thank you

Asked by d.selland 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

MS Defender keeps detecting Trojans in Firefox

As title, MS defender keeps detecting trojans everytime firefox is launched and while I'm pretty sure it's probably just a false positive its just getting rather frustrat… (read more)

As title, MS defender keeps detecting trojans everytime firefox is launched and while I'm pretty sure it's probably just a false positive its just getting rather frustrating and now more so, worrying that it's constantly happening.

Asked by Snu 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

What can i do to stop this horrible PIPicture on YTube on Linux now ?

i have Linux Cinnamon 22 and want to stop the PIP on YT. I disabled/unchecked box for PIP on FFox and PIP still happen on YT. What can i do to stop this horrible PIP now … (read more)

i have Linux Cinnamon 22 and want to stop the PIP on YT. I disabled/unchecked box for PIP on FFox and PIP still happen on YT. What can i do to stop this horrible PIP now ? thank you.

Asked by lauraiancu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Audio on Videos in browser Not working.

Youtube brought up in the broswer works fine with audio/video but on other websites I can view the video and can't hear the audio. https://www.cnn.com/2024/12/15/us/drone… (read more)

Youtube brought up in the broswer works fine with audio/video but on other websites I can view the video and can't hear the audio.

https://www.cnn.com/2024/12/15/us/drone-sightings-east-coast/index.html?iid=cnn_buildContentRecirc_end_recirc

Asked by MrAdams 1 year ago

Last reply by MrAdams 1 year ago

  • Archived

My baby sibling keyboard smashed and now everythings inverted.

My sister hit some sort of weird shortcut and now most websites are broken and have weirdly inverted colors, mostly google sites. Gmail is weird, Google Docs are weird, a… (read more)

My sister hit some sort of weird shortcut and now most websites are broken and have weirdly inverted colors, mostly google sites. Gmail is weird, Google Docs are weird, and a LOT more but too lazy to keep track/pull em up. Absolutely no clue what to do, and I dont really wanna factory reset my browser, so if someone by any miracle could tell me what shortcut she hit, thatd be helpful.

Asked by iplaycoclans 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

weird control on my account

Hi, my account seems to have some kind of admin or enterprise control on it, but I'm not part of an organization. It says: Information Your browser is being managed by yo… (read more)

Hi, my account seems to have some kind of admin or enterprise control on it, but I'm not part of an organization. It says:

Information Your browser is being managed by your organization.

I don't know how to fix this, but it is keeping me from updating and doing other things like clearing cache and adjusting my settings.

How can I fix this?

I don't know how it happened.

Thank you

Asked by bob.herkes 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Payment Method Nicknames

Shouldn't SAVED Payment Methods have a "Nickname" so we can know which one to use? I have a few cards I manage and use to buy for myself, my wife, and my daughter. There … (read more)

Shouldn't SAVED Payment Methods have a "Nickname" so we can know which one to use? I have a few cards I manage and use to buy for myself, my wife, and my daughter. There are too many for me to remember which of the accounts is for whom.

A simple nickname would add great ease of use!

Asked by Joel Weisbrod 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

McAfee Truekey has stopped appearing in Firefox browser. App downloaded again, and being asked to enable. How do I do this?

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activ… (read more)

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activate it. How do I do this/ should I do this?

Asked by hazelhaas 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox opening multiple tabs when viewing x.com

Hi. I use firefox version 133.03 (64 bit) and have issues when on x.com's website. It will randomly open new tabs constantly. I have tried multiple options with settings … (read more)

Hi. I use firefox version 133.03 (64 bit) and have issues when on x.com's website. It will randomly open new tabs constantly. I have tried multiple options with settings on firefox and my pc, blocked new windows from opening, and disabled pop-ups. Checked my extensions and tried disabling all and that did not affect anything. I have run scans for viruses, malware, etc., and nothing comes up.

Any advice? It gets pretty annoying having to close the repeating tabs to be able to view the site.

Asked by jj2240 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

After last update, everytime I open firefox it is reset and I have to start all over.

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened. The 1st "Welcome" tab… (read more)

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened.

The 1st "Welcome" tab, has the box and buttons asking me to import old setting and all that jazz. I have down in quiet a few times and nothing is taken root. I have went through the process of installing all my old addons and extensions, I am not sure how many times, as I use them every time I open my browser to watch Twitch or Youtube, Beyond 20, and what have you. And of course it keeps resetting my toolbar and the bookmarks and settings on my homepage.

I thought at first, it might be buggy and after a day or two it would get fixed an updated. But alas, nothing thus far and this is forcing me to use other craptastic browsers I rather not even have installed on my system.

I have refreshed Firefox a time or two, I uninstalled and reinstalled, but I am afraid to completely wipe it out, as I do not want to lose my bookmarks, passwords, and other saved information, that I probably should not have saved but I do because my memory is "teh suck".

I would appreciate any insight on how tor resolve this issue.

Thanks!

Asked by edge973 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Gyazo login

When i try to log in to Gyazo it goes to a web page that says "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected af… (read more)

When i try to log in to Gyazo it goes to a web page that says

"Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds."

I can log in via chrome and i can log in via firefox on my ipad. I looked at my malwarebytes and its not blocked there. So i know my acc is good. I know it will log in with firefox on my ipad. just not my Win11 Desktop Firefox.

Asked by Diawa 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Sync is empty

I've been using Firefox for 15 years and since syncing has been available, all my tabs and favorites have been saved. Yesterday I saved new windows 10 and when I log in t… (read more)

I've been using Firefox for 15 years and since syncing has been available, all my tabs and favorites have been saved. Yesterday I saved new windows 10 and when I log in to mozzila, there's nothing?

Asked by S V 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Constant Freezing

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability. I hired Dell Tech Support and they checked my sof… (read more)

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability.

I hired Dell Tech Support and they checked my software and there were no issues. I have run advance Norton features and there are no problems. Therefore the issue is NOT with my 20 month Dell computer.

Firefox has always been reliable until late August. For four weeks it would freeze and lock up. by the end of Sept it was slightly better and then fine in November. Now it only freezes, put the mouse over the image and it freezes. Play with it for a while and it unlocks.

I am totally fed up with Firefox. I'll be starting my taxes soon and year end things and can't afford to have all these issues and rebooting to help eliminate the issue.

When is Firefox tech support going to help me? When is Firefox going to fix the issue? After Christmas I am looking into the Microsoft software......enough is enought!

Asked by Del 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Where do I turn on browser settings to allow sound?

I have Ring Cameras that I can access from my computer. When I click on the microphone and try to talk, I get a message that says I must "turn on browser settings for sou… (read more)

I have Ring Cameras that I can access from my computer. When I click on the microphone and try to talk, I get a message that says I must "turn on browser settings for sound". Where do I find that?

Asked by TBinLA 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Constant crashing

I keep constantly crashing, multiple times. Here are my latest crash IDs: bp-0095be94-4487-4e51-b895-8bfe30250106 bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106 bp-46a54455-3bd3… (read more)

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

Asked by sir.beret 1 year ago

Last reply by jonzn4SUSE 1 year ago