Showing questions tagged:

Open external app button events unreliable

I use an external torrent app LibreTorrent. When I click on magnet links, FF133 faithfully opens the external app handler. However when I tap the OK button FF very often … (read more)

I use an external torrent app LibreTorrent. When I click on magnet links, FF133 faithfully opens the external app handler. However when I tap the OK button FF very often ignores my tapping. I can hit several times with no effect. I can see a quick circle showing as I tap, so the tap is generating an event, but FF does not react to it. This happens in normal and private mode. Sometimes after a couple or perhaps a dozen or more taps, the OK event has an effect and the external app launches fine.

A very curiously I accidentally noticed that if I tap or swipe the text also showing on the dialog box before tapping OK, the first tap on OK always works! 100% reliable. Something is fishy with event handling.

Repro: FF133 + current LibreTorrent client, then tap of first magnet link at https://webtorrent.io/free-torrents

Solved Archived 3 381

NYTIMES website not working properly anymore in FireFox

28Dec2024 I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge. Symp… (read more)

28Dec2024

I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge.

Symptoms are: (1) The zoom level at login and the zoom on going from page to page is very inconsistent. (2) Clicking the Account button does not open the account settings page. Instead it causes the screen background to become grey.

I restarted FireFox in troubleshooting mode, but this did not improve the behavior. I have a single extension (Adblock). Disabling Adblock on nytimes.com also did not improve things.

Solved Archived 3 263

Completely inaccessible window

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thin… (read more)

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thing that shows up when you right click on an app claimed that all three windows returned. However, only two of them were actually accessible, and clicking on the app to move between them and the F3 window confirmed this. Clicking on the third window accomplishes nothing, reveals nothing, and just moves the little checkmark around in that flyout panel. Closing the other two windows before restarting firefox does not open a new window because it thinks one is already there, but I cannot in any way see or access it outside of its label in the flyout panel. Even hitting "Show All Windows" just shows the window I am typing this in. What am I supposed to do here?

Solved Archived 3 187

There should be a way to disable - or limit the effect of - certain irrevocable shortcut key actions within Firefox.

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or ma… (read more)

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or makes it virtually impossible to use in any use-case more complex than browsing YouTube.

Issue: There are certain, pre-defined, keyboard shortcuts within Firefox whose action is both immediate and irrevocable. Those of us who have limited, or impaired, motor control are particularly susceptible to this, though I have heard anecdotal evidence that other - unimpaired - users suffer from this as well.

Example: There is a particular key combination that I periodically, (accidentally), hit while typing that immediately and irrevocably clears the dialog that I am entering text into - as I am doing here - with no possibility of recovery and no warning that a potentially disastrous action is about to take place.

My specific case, (that is, the most recent instance of my specific case), occurred last night while composing a reply to a topic within the Microsoft Flight Simulator forum addressing a particular, and popular, issue with the sim.

I spent a significant amount of time creating this message - setting paragraph formatting, creating tables, inserting images, carefully crafting the text and such like, that had taken me upwards of an hour to prepare.

While typing - I managed to inadvertently hit a magical "Nuke-and-Destroy" key combination that caused all my lengthy, careful, painstakingly crafted work to immediately vanish with no chance of recovery.

To this very day I still have no idea what combination of keys does this - and if I knew, I would try to suppress it at the keyboard/system level so that Firefox never sees it.

When I searched for a solution to this problem, I found the following article on this site: [https://support.mozilla.org/en-US/que.../1364260]

In essence, (though it was worded much more politely), the answer was that Mozilla knows about the issue of potentially undesirable "magic" key combinations, has no plans to address it, and if you don't like it it just vacuums being you.

Though this particular key combination might be useful in certain cases, (though I cannot imagine what use-case would benefit from accidentally destroying hours of work), the utterly irrevocable nature of the action - and the absolute lack of any warning whatsoever - makes this a classic case in the annals of horrid user interface design; to the point of being a functional bug even though it works as designed.

A more desirable action would be to:

  1. Allow it to be disabled entirely, along with the other potentially annoying/disastrous keyboard shortcuts.
  2. Provide a (default) action that warns the user that this action is both immediate and irrevocable and allowing the (default) option to abort the action. Extra credit: Allow the user to permanently disable the offending feature from the dialog.
  3. In the unlikely event that a particular user might wish to use this regularly and deliberately, allow the user to bypass the warnings and permanently enable the feature - with the caveat that it vacuums being them if they do something wrong - not unlike the disclaimer when accessing about:config.

I would suggest that this action, and the action of other "magic" keys/key-combinations within Firefox represents a significant burden to those of us who may already be struggling to use a keyboard. Perpetuating this class of issue, especially since it's a known issue and there's no desire whatsoever to accommodate those of us negatively affected by it, borders on both arrogance and ableism.

I would like to humbly place this request at the feet of whomever is responsible for this atrocious policy and earnestly request they reverse this unpleasant and destructive behavior.

Respectfully submitted: Jim Harris.

Added image: [a blank page representing the results of the magic "Nuke-and-Destory" key combination. :wink:]

Solved Archived 3 274

Websites on Firefox Android tell to "enable java." Can't find on 'Settings' menu or Extensions.

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've sear… (read more)

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've searched so far says that Firefox enables Java by default. When I navigate to 'site settings' on the Android app settings menu there are no adjustments one can make at all. So . . . (1) Is Java enabled by default on the Firefox Android browser, and (2) Would any kind soul who knows what's wrong clue me in, regardless? Much thanks in advance!

Solved Archived 2 373

DDG Search Broken

Ok, this is a weird one. I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not load… (read more)

Ok, this is a weird one.

I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not load.

I've cleared cache, cookies, and extensions. I've refreshed Firefox more than once.

I can visit https://html.duckduckgo.com. I can visit https://lite.duckduckgo.com.

However! In a private window, I can visit https://duckduckgo.com It still breaks in a secondary normal window.

No other site appears to be broken.

Solved Archived 2 412

Disabled extension are not disabled. Javascript stopped working.

With Firefox's latest update... 1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the c… (read more)

With Firefox's latest update...

1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the cameras. When I click pan/tilt/zoom button all I get is a little message that says "Jacascript" at the bottom right corner where there should be a url. I've never actually paid attention on the security cams page but the url is there on other websites. I have to have this functionality. How do I re-enable Javascript for at least this page?

2. Deactivated extensions are not actually deactivated. To trouble shoot the first problem I disabled NoScript and ADblock Plus to see if they were interfering. I closed and reopened Firefox, and even restarted my PC. Firefox shows the extension to be disabled but they are in fact still active and working. Something is extremely broken in Firefox's extension manager. Is there anyway to actually disable these extensions without removing them?

Thanks

Solved Archived 2 156

fast internet speed but very slow download speed

So my internet speed is around 100 Mbps but i only get 10 to 12 Kbps when download a small file, idk why because i tried using ethernet and it is still 10 to 12 kbps (so… (read more)

So my internet speed is around 100 Mbps but i only get 10 to 12 Kbps when download a small file, idk why because i tried using ethernet and it is still 10 to 12 kbps (sorry for bad english)

Solved Archived 2 1436

Sorting bookmarks by name is not permanent or reflected outside of Manage Bookmarks.

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Ot… (read more)

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Other bookmarks folder, then choose Sort > Sort by Name. I have also tried A > Z Sort Order. The sorts work within the Manage Bookmarks window, but they are not saved automatically, and I do not see a way to save them manually. Also, if I go to the Other Bookmarks folder on the far right side of the Bookmarks Toolbar, I have to scroll down to the bottom of the list to see my new bookmarks. They are not in ascending alphabetical order the way I want them.

Solved Archived 2 413

Mac desktop firefox does not display "see more" link in LinkedIn profiles

Hello, I have a Mac desktop running Seqouia 15.1.1, and I'm using Firefox, primarily. Inside LinkedIn, the "see more" link is missing in people's profile sections. I can… (read more)

Hello,

I have a Mac desktop running Seqouia 15.1.1, and I'm using Firefox, primarily.

Inside LinkedIn, the "see more" link is missing in people's profile sections. I can;t expand any of these sections to read them in full.

They are present in Chrome. They are present on my iPhone.

I've reset everything I can think of but nothing impacts it. Also, this is a fairly new problem. So, something updated that caused this but Idk what.

The attached images give examples.

1st image (FF): Where the "..." is, a "see more" text link should also appear. 2nd image (CH): "See more" is present.

Solved Archived 2 158

Can the Mozilla website allow for dark mode?

I find myself looking for insecure workarounds to make the support page dark. I want to visit the site, but am avoiding it due to the blinding nature of it... Right now, … (read more)

I find myself looking for insecure workarounds to make the support page dark. I want to visit the site, but am avoiding it due to the blinding nature of it... Right now, I'm suffering through it to hopefully find a way!

Mozilla has been a lifesaver, this is just a suggestion, throwing it out there is all!

Thanks, Nick

Solved Archived 2 227

All my Firefox tabs disappeared – can I recover them?

I had a lot of tabs open in Firefox, and they always stayed there even after restarting my PC. But suddenly, all of my tabs disappeared, and I can’t recover them using “R… (read more)

I had a lot of tabs open in Firefox, and they always stayed there even after restarting my PC. But suddenly, all of my tabs disappeared, and I can’t recover them using “Recently Closed Tabs.” Can I get them back?

Solved Archived 2 919

Unable to change downloads location after disconnecting Dropbox app on macOS 15.1.1

Firefox on my 2018 MacBook Pro started having issues downloading all file types after I disconnected Dropbox sync and backup. Each time I try to download a file, a failed… (read more)

Firefox on my 2018 MacBook Pro started having issues downloading all file types after I disconnected Dropbox sync and backup. Each time I try to download a file, a failed message is displayed below the file name and type. The browser was using the downloads folder that was synced with Dropbox. After disconnecting Dropbox, I tried changing the downloads location, but the "Choose" button does not display a window. The result is the same whether the Always ask you where to save files is checked or not.

I have gone through the following steps trying to resolve this issue with no success.

  1. I have reset/cleared any configuration setting found using about:config and browser.download.
  2. I have launched Firefox in troubleshoot mode and tested downloads with no resolution.
  3. I have uninstalled Firefox and installed a fresh copy from mozilla.org with no resolution.
  4. I have set the downloads folder in Safari, but this did not provide a resolution. Downloads work as expected in Brave and Safari. The current downloads location is the Downloads directory on my iCloud Drive.

The second screenshot with the error attached in still referencing the Dropbox-connected Downloads folder. No other browsers are using this folder and the Dropbox app has been completely removed from my laptop.

I use Firefox for web development and need to be able to download various files throughout the day, so this has become very frustrating.

Any help is greatly appreciated.

Cheers,

Solved Archived 2 236

What happened to right click (on a photo or graphic) to View Image Info?

Not sure I selected the proper category, but I've been coding websites since for longer than I like to admit.. (About 1998 memory serves me right..).. Anyhow, at this po… (read more)

Not sure I selected the proper category, but I've been coding websites since for longer than I like to admit.. (About 1998 memory serves me right..).. Anyhow, at this point I maintain 3 websites.. Here's one of them: https://www.pbl-sn3.com As you will see there are many pages involved.. I used to able to right click on a photo or graphic and Firefox would tell me what it was, its filename, and even it's size.. But no more.. This was a really handy feature that kept me a Firefox user ever since I discovered Firefox..

Now, instead of right clicking on it (so I can find it easily on my PC using a great little program called "Everything" (see https://www.voidtools.com/ which is amazing in its own right..), I'm stuck viewing the Page Source, finding the file in all the jumble of code, etc. etc. etc... (Yeah, I can right click on the image and open it in a new tab, but it tells me nothing about its SIZE either.. Dang!

So am I the only guy that's ever complained about this? (I recently downloaded Google Chrome which appears to be a less-than-perfect knockoff of Firefox and also lacks this "feature".. But my bank likes it whereas they would no longer allow me to do online banking with Firefox.. A pesky but unrelated issue here, I know..)

Anyhow, if there's a quick fix for my problem, I sure would appreciate a how-to implement it! Thanks for "listening"! - Ol' Bill in California

Solved Archived 2 446

syncing issues. continual relogins and extension not working

HI! I have my phone synced to my destop firefox, and just synced my laptop, microsoft windows 11. everytime I want to access a synced page, like gmail, or my trading bro… (read more)

HI! I have my phone synced to my destop firefox, and just synced my laptop, microsoft windows 11.

everytime I want to access a synced page, like gmail, or my trading brokers page, it asks me to login again, so its synced, but have to relogin every time I open the firefox browser, or even when I simply close the tab. I never have to log in repeatedly on the desktop.

Also, my favourite extension Tab Stash, is missing features in this firefox browser. I have tested everything to get it to work, including clearing the cache, restarting. normally you can right click a firefox tab like the attached image, and choose "open Tab Stash in a Tab". and other options. but they dont show in this synced version of the browser. Very weird and frustrating. I must get this to work as I manage hundreds of saved tabs and folders through Tab Stash which is only available on Firefox.

I dont know how to contact the extension creator, I cant see any contact link on his gitHub.

Solved Archived 2 120

Deleting Search History

I have searches from a year (or more) ago that are still popping up and I don't know why. I have done multiple clears of my entire history and individually removed old se… (read more)

I have searches from a year (or more) ago that are still popping up and I don't know why. I have done multiple clears of my entire history and individually removed old searches when they pop up - they still keep coming back.

Solved Locked Archived 2 255

Abuse

How can I stop advertisers from changing my 'Settings' fields 'Home page and new windows' to their URL which brings up their page before I can enter my password? I'm on L… (read more)

How can I stop advertisers from changing my 'Settings' fields 'Home page and new windows' to their URL which brings up their page before I can enter my password? I'm on Linux Desk Top.

Solved Archived 2 294

Master password reset required every restart

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the… (read more)

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

Solved Archived 2 316