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  • Solved

Firefox (PC) and Firefox Browser (Android - version 133.0.3) have bookmarks synchronized, but not sorted according to the "Manage Bookmarks" on the latter

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3). Despite being sorted accordingly on PC and synchronized, the mobile vers… (read more)

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3).

Despite being sorted accordingly on PC and synchronized, the mobile version of Firefox for bookmarks are scrambled (see attached image).

On mobile Firefox, it looked like it was sorted according to the "recently added" bookmarks.


To add on for more details, expected results according to the PC version of "Bookmarks Manager", it should have been displayed this way on Android Firefox:

  • Desktop Bookmarks
  • Folder
  • Link 1
  • Link 2
  • Link 3
  • Link 4
  • Link 5
  • Webtoon
  • Twitter

And so on.

Asked by Sora 2 months ago

Answered by Sora 1 month ago

  • Solved

Firefox 133: no scrollbar on some sites

Since the 133 upgrade, some sites don't show scrollbar anymore (and therefore scrollwheel also doesn't work.) Is this a setting? (very annoying...) Windows10/64bit versio… (read more)

Since the 133 upgrade, some sites don't show scrollbar anymore (and therefore scrollwheel also doesn't work.) Is this a setting? (very annoying...) Windows10/64bit version.

Peter

Asked by Peter Lameijn 2 months ago

Answered by Peter Lameijn 2 months ago

  • Solved

This address is restricted

how to permit http://127.0.0.1:10080/wordpress/wp-login ? This address uses a network port which is normally used for purposes other than Web browsing. Firefox has c… (read more)

how to permit

http://127.0.0.1:10080/wordpress/wp-login 

?

This address uses a network port which is normally used for purposes other than Web browsing. Firefox has canceled the request for your protection.

Asked by Clem 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Mozilla Extended Support Browser

Like probably a Lot of you I don't support the unethical So-called "Forced-obsolescence" and am not planning to "upgrade" Microsoft every 18 months or so for the next 90 … (read more)

Like probably a Lot of you I don't support the unethical So-called "Forced-obsolescence" and am not planning to "upgrade" Microsoft every 18 months or so for the next 90 years on each on Every single family Computer and give in to their Scare tactics for financial, environmental and Ethical reasons.

I am currently running Firefox "Extended Support," or ESR, I think it's called. Was wondering, If I ever **DO** decide to upgrade our bloatware Spyware operating system(s), basically if they break enough Apps like Apple Likes to do to force an upgrade, how difficult or easy would it be to Migrate from ESR to the latest regular version of Mozilla/Firefox...with all my Settings, etc. still in place?

Asked by LiveWire 1 month ago

Answered by LiveWire 1 month ago

  • Solved

Did Not Connect: Potential Security Issue

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For … (read more)

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

Asked by John Purretta 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Reload past Firefox profile

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, download… (read more)

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

Asked by I_Rufus 2 months ago

Answered by I_Rufus 2 months ago

  • Solved

Can't watch Video after Asus bios and nvidia driver updated

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thoug… (read more)

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thought was Twitch problem, then I changed to watch video from my college by using their website. But it still has that effect. But I can watch Youtube videos with no problems. Then i changed to use Microsoft Edge to watch Twitch, surprisingly with no problem. I already updated to the latest version in Firefox. Can anyone help me Please. Thank You

Asked by Tom Tom 2 months ago

Answered by Tom Tom 2 months ago

  • Solved

Websites such as youtube and google don't load

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that eit… (read more)

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that either. I only get an hourglass icon on the tab. Image attached.

Google search results don't show up immediately, despite being loaded. Only after about 7 seconds. Image attached.

I don't have this issue on other browsers. It has only started occurring 3 days ago, I'm clueless as to what the cause may be.

Solutions I have tried: 1. Restarting my PC. 2. Turning off all my extensions. 3. Running Firefox in troubleshoot mode. 4. Refreshing Firefox.

Asked by akmalkohi13 2 months ago

Answered by akmalkohi13 2 months ago

  • Solved

What happened to right click (on a photo or graphic) to View Image Info?

Not sure I selected the proper category, but I've been coding websites since for longer than I like to admit.. (About 1998 memory serves me right..).. Anyhow, at this po… (read more)

Not sure I selected the proper category, but I've been coding websites since for longer than I like to admit.. (About 1998 memory serves me right..).. Anyhow, at this point I maintain 3 websites.. Here's one of them: https://www.pbl-sn3.com As you will see there are many pages involved.. I used to able to right click on a photo or graphic and Firefox would tell me what it was, its filename, and even it's size.. But no more.. This was a really handy feature that kept me a Firefox user ever since I discovered Firefox..

Now, instead of right clicking on it (so I can find it easily on my PC using a great little program called "Everything" (see https://www.voidtools.com/ which is amazing in its own right..), I'm stuck viewing the Page Source, finding the file in all the jumble of code, etc. etc. etc... (Yeah, I can right click on the image and open it in a new tab, but it tells me nothing about its SIZE either.. Dang!

So am I the only guy that's ever complained about this? (I recently downloaded Google Chrome which appears to be a less-than-perfect knockoff of Firefox and also lacks this "feature".. But my bank likes it whereas they would no longer allow me to do online banking with Firefox.. A pesky but unrelated issue here, I know..)

Anyhow, if there's a quick fix for my problem, I sure would appreciate a how-to implement it! Thanks for "listening"! - Ol' Bill in California

Asked by Ol' Bill 2 months ago

Answered by Ol' Bill 2 months ago

  • Solved

Google drive not working on new update (133.0)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This… (read more)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

Asked by andybraddock 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

There should be a way to disable - or limit the effect of - certain irrevocable shortcut key actions within Firefox.

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or ma… (read more)

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or makes it virtually impossible to use in any use-case more complex than browsing YouTube.

Issue: There are certain, pre-defined, keyboard shortcuts within Firefox whose action is both immediate and irrevocable. Those of us who have limited, or impaired, motor control are particularly susceptible to this, though I have heard anecdotal evidence that other - unimpaired - users suffer from this as well.

Example: There is a particular key combination that I periodically, (accidentally), hit while typing that immediately and irrevocably clears the dialog that I am entering text into - as I am doing here - with no possibility of recovery and no warning that a potentially disastrous action is about to take place.

My specific case, (that is, the most recent instance of my specific case), occurred last night while composing a reply to a topic within the Microsoft Flight Simulator forum addressing a particular, and popular, issue with the sim.

I spent a significant amount of time creating this message - setting paragraph formatting, creating tables, inserting images, carefully crafting the text and such like, that had taken me upwards of an hour to prepare.

While typing - I managed to inadvertently hit a magical "Nuke-and-Destroy" key combination that caused all my lengthy, careful, painstakingly crafted work to immediately vanish with no chance of recovery.

To this very day I still have no idea what combination of keys does this - and if I knew, I would try to suppress it at the keyboard/system level so that Firefox never sees it.

When I searched for a solution to this problem, I found the following article on this site: [https://support.mozilla.org/en-US/que.../1364260]

In essence, (though it was worded much more politely), the answer was that Mozilla knows about the issue of potentially undesirable "magic" key combinations, has no plans to address it, and if you don't like it it just vacuums being you.

Though this particular key combination might be useful in certain cases, (though I cannot imagine what use-case would benefit from accidentally destroying hours of work), the utterly irrevocable nature of the action - and the absolute lack of any warning whatsoever - makes this a classic case in the annals of horrid user interface design; to the point of being a functional bug even though it works as designed.

A more desirable action would be to:

  1. Allow it to be disabled entirely, along with the other potentially annoying/disastrous keyboard shortcuts.
  2. Provide a (default) action that warns the user that this action is both immediate and irrevocable and allowing the (default) option to abort the action. Extra credit: Allow the user to permanently disable the offending feature from the dialog.
  3. In the unlikely event that a particular user might wish to use this regularly and deliberately, allow the user to bypass the warnings and permanently enable the feature - with the caveat that it vacuums being them if they do something wrong - not unlike the disclaimer when accessing about:config.

I would suggest that this action, and the action of other "magic" keys/key-combinations within Firefox represents a significant burden to those of us who may already be struggling to use a keyboard. Perpetuating this class of issue, especially since it's a known issue and there's no desire whatsoever to accommodate those of us negatively affected by it, borders on both arrogance and ableism.

I would like to humbly place this request at the feet of whomever is responsible for this atrocious policy and earnestly request they reverse this unpleasant and destructive behavior.

Respectfully submitted: Jim Harris.

Added image: [a blank page representing the results of the magic "Nuke-and-Destory" key combination. :wink:]

Asked by jharris1993 1 month ago

Answered by Paul 1 month ago

  • Solved

Google Drive says it is offline since latest Firefox update

I tried in another browser and Google Drive is online. Not on Firefox since the latest update. Thanks in advance for any tip to troubleshoot. Internet connection is chec… (read more)

I tried in another browser and Google Drive is online. Not on Firefox since the latest update.

Thanks in advance for any tip to troubleshoot. Internet connection is checked and okay. All the other google products are functioning as expected.

Asked by Otir 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

DDG Search Broken

Ok, this is a weird one. I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not loa… (read more)

Ok, this is a weird one.

I can't load https://duckduckgo.com. It breaks search in a new tab, but I also can't visit it directly from the url. The tab simply does not load.

I've cleared cache, cookies, and extensions. I've refreshed Firefox more than once.

I can visit https://html.duckduckgo.com. I can visit https://lite.duckduckgo.com.

However! In a private window, I can visit https://duckduckgo.com It still breaks in a secondary normal window.

No other site appears to be broken.

Asked by s4b3r6 2 months ago

Answered by s4b3r6 2 months ago

  • Solved

Sorting bookmarks by name is not permanent or reflected outside of Manage Bookmarks.

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Ot… (read more)

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Other bookmarks folder, then choose Sort > Sort by Name. I have also tried A > Z Sort Order. The sorts work within the Manage Bookmarks window, but they are not saved automatically, and I do not see a way to save them manually. Also, if I go to the Other Bookmarks folder on the far right side of the Bookmarks Toolbar, I have to scroll down to the bottom of the list to see my new bookmarks. They are not in ascending alphabetical order the way I want them.

Asked by Blaise 2 months ago

Answered by Blaise 2 months ago

  • Solved

large areas of wall street journal website front page are blank

The website WSJ has large areas on front page, including the opinion listing, are simply white and not 'there' on the page to click on. I've deleted their cookies without… (read more)

The website WSJ has large areas on front page, including the opinion listing, are simply white and not 'there' on the page to click on. I've deleted their cookies without effect, tried turning off all adblockers, shut mac down to reboot, nothing seems to have an effect. This is a recent glitch of only several days, prior performance was great. Thanks!

Asked by tamburlaine63 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

trying to add new search engine

I'm trying to add Google chrome or any other search engine in as an additional one. So to add a new search engine you have to title it and then add in its address. I can… (read more)

I'm trying to add Google chrome or any other search engine in as an additional one. So to add a new search engine you have to title it and then add in its address. I cannot figure out how to write this out correctly. Could someone please help. Thank you kindly.

Asked by alreilly13 2 months ago

Answered by alreilly13 2 months ago

  • Solved

Unable to change downloads location after disconnecting Dropbox app on macOS 15.1.1

Firefox on my 2018 MacBook Pro started having issues downloading all file types after I disconnected Dropbox sync and backup. Each time I try to download a file, a failed… (read more)

Firefox on my 2018 MacBook Pro started having issues downloading all file types after I disconnected Dropbox sync and backup. Each time I try to download a file, a failed message is displayed below the file name and type. The browser was using the downloads folder that was synced with Dropbox. After disconnecting Dropbox, I tried changing the downloads location, but the "Choose" button does not display a window. The result is the same whether the Always ask you where to save files is checked or not.

I have gone through the following steps trying to resolve this issue with no success.

  1. I have reset/cleared any configuration setting found using about:config and browser.download.
  2. I have launched Firefox in troubleshoot mode and tested downloads with no resolution.
  3. I have uninstalled Firefox and installed a fresh copy from mozilla.org with no resolution.
  4. I have set the downloads folder in Safari, but this did not provide a resolution. Downloads work as expected in Brave and Safari. The current downloads location is the Downloads directory on my iCloud Drive.

The second screenshot with the error attached in still referencing the Dropbox-connected Downloads folder. No other browsers are using this folder and the Dropbox app has been completely removed from my laptop.

I use Firefox for web development and need to be able to download various files throughout the day, so this has become very frustrating.

Any help is greatly appreciated.

Cheers,

Asked by Mike Hermary 2 months ago

Answered by Mike Hermary 2 months ago

  • Solved

Screenshot not downloading after selecting "save visible"

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up … (read more)

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Asked by cmscharf 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago