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I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and then I save the PDF (from Adobe) with the newly added comment. Previously I was able to open these PDFs in Firefox and the contents of the comment (added via Adobe) was visible; however, recently when I used Adobe to add a comment to a PDF and then opened it in Firefox the contents of the comment were not displayed (NOTE: I opened the PDF in Edge and it displays the contents of the comment, but it doesn't display with the same wrapping as used when the comment was created in Adobe). Interestingly, older PDFs that I added comments to still open correctly in Firefox i.e. they display the contents of the comment. I am assuming there has been some sort of update to Adobe, and was wondering if there needs to be an update to Firefox to continue to allow the contents of comments in the PDF to be displayed.

For a while now i click on a username box and the drop down menu is full of links relating to the site e.g when i use reddit, the username drop down menu is full of links i have copied in the past and usernames from other sites.

I have searches from a year (or more) ago that are still popping up and I don't know why. I have done multiple clears of my entire history and individually removed old searches when they pop up - they still keep coming back.

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.

To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.

Since I upgraded to the latest version, Firefox is sluggish and crashes on a regular basis. I have changed my privacy settings from strict to default, has not changed the problem. How can I go back to old version? I choose Firefox because of the privacy concerns, and understand that some websites won't work well, but I've never experienced consistent problems with the app crashing.

Dear support team/community, I need help with the installation Firefox focus for my android device, devicelocation is germany..with an easy VPN (proton) or over the settings in my firefox browser app, can't install the very nice 'mozilla upgrade'.. :( Thanks in advance.

Best regards SK

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to describe it, but I made a video and uploaded it to a website so you can watch it.

Video link (there might be ads on the site im sorry)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

Since the 133 upgrade, some sites don't show scrollbar anymore (and therefore scrollwheel also doesn't work.) Is this a setting? (very annoying...) Windows10/64bit version.

Peter

When I try to use Publisher's Clearing House games on an ACER Chromebook 315 the screen locks up at "please rotate your device" it is a laptop so of course I am not going to rotate it!!

Hi, I do t know how to enable java script on the android phone. I am using the ad blocker extension offerings for privacy goals, so maybe I need to skip one of theses extensions. Please let me know how how to enable java script so certain websites will work. Thanks.

When I use Firefox133.0.3 to connect to my router at http://192.168.0.1 , I get "Unable to connect". Safari has no problem connecting.

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thing that shows up when you right click on an app claimed that all three windows returned. However, only two of them were actually accessible, and clicking on the app to move between them and the F3 window confirmed this. Clicking on the third window accomplishes nothing, reveals nothing, and just moves the little checkmark around in that flyout panel. Closing the other two windows before restarting firefox does not open a new window because it thinks one is already there, but I cannot in any way see or access it outside of its label in the flyout panel. Even hitting "Show All Windows" just shows the window I am typing this in. What am I supposed to do here?

The is a sample from an hour ago -help!! These are on going hackers on me as the target {"app_name":"Client","timestamp":"2024-12-08 09:07:25.00 -0600","app_version":"133.0","sroute_id":16,"slice_uuid":"81f9fff0-b567-36bb-98db-e64ffc7e1b0f","adam_id":"989804926","build_version":"47866","platform":2,"bundleID":"org.mozilla.ios.Firefox","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"iPhone OS 18.1.1 (22B91)","incident_id":"60EBD875-94AE-4BA8-98A4-256000AB4200","name":"Client","roots_installed":0} {

 "uptime" : 28000,
 "procRole" : "Foreground",
 "version" : 2,
 "userID" : 501,
 "deployVersion" : 210,
 "modelCode" : "iPhone16,2",
 "coalitionID" : 797,
 "osVersion" : {
   "isEmbedded" : true,
   "train" : "iPhone OS 18.1.1",
   "releaseType" : "User",
   "build" : "22B91"
 },
 "captureTime" : "2024-12-08 09:07:24.5243 -0600",
 "codeSigningMonitor" : 2,
 "incident" : "60EBD875-94AE-4BA8-98A4-256000AB4200",
 "pid" : 5886,
 "translated" : false,
 "cpuType" : "ARM-64",
 "roots_installed" : 0,
 "bug_type" : "309",
 "procLaunch" : "2024-12-08 07:44:11.0527 -0600",
 "procStartAbsTime" : 553415401076,
 "procExitAbsTime" : 673258399672,
 "procName" : "Client",
 "procPath" : "\/private\/var\/containers\/Bundle\/Application\/6113C102-DD7C-4802-B050-D693E25ECC74\/Client.app\/Client",
 "bundleInfo" : {"CFBundleShortVersionString":"133.0","CFBundleVersion":"47866","CFBundleIdentifier":"org.mozilla.ios.Firefox","DTAppStoreToolsBuild":"16B39"},
 "storeInfo" : {"itemID":"989804926","storeCohortMetadata":"10|date=1733344200000&sf=143441&prpg=accountSettings_landing&ctxt=Apps&lngid=1","distributorID":"com.apple.AppStore","deviceIdentifierForVendor":"2C6134FF-F9E9-422A-BCB6-62745CB351DD","softwareVersionExternalIdentifier":"870593943","applicationVariant":"1:iPhone16,2:18","thirdParty":true},
 "parentProc" : "launchd",
 "parentPid" : 1,
 "coalitionName" : "org.mozilla.ios.Firefox",
 "crashReporterKey" : "1bc251513b6cfb8499c29689e9fd71eb7aa2df3b",
 "ldm" : 1,
 "lowPowerMode" : 1,
 "appleIntelligenceStatus" : {"reasons":["accessNotGranted","siriAssetIsNotReady","notOptedIn","assetIsNotReady","selectedSiriLanguageIneligible"],"state":"unavailable"},
 "wasUnlockedSinceBoot" : 1,
 "isLocked" : 0,
 "codeSigningID" : "org.mozilla.ios.Firefox",
 "codeSigningTeamID" : "43AQ936H96",
 "codeSigningFlags" : 570450689,
 "codeSigningValidationCategory" : 4,
 "codeSigningTrustLevel" : 5,
 "instructionByteStream" : {"beforePC":"o\/\/\/VAAAgNLhAxaqYgCAUkMAglIEAIASBQCA0hGMQpQfBACxIfb

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or makes it virtually impossible to use in any use-case more complex than browsing YouTube.

Issue: There are certain, pre-defined, keyboard shortcuts within Firefox whose action is both immediate and irrevocable. Those of us who have limited, or impaired, motor control are particularly susceptible to this, though I have heard anecdotal evidence that other - unimpaired - users suffer from this as well.

Example: There is a particular key combination that I periodically, (accidentally), hit while typing that immediately and irrevocably clears the dialog that I am entering text into - as I am doing here - with no possibility of recovery and no warning that a potentially disastrous action is about to take place.

My specific case, (that is, the most recent instance of my specific case), occurred last night while composing a reply to a topic within the Microsoft Flight Simulator forum addressing a particular, and popular, issue with the sim.

I spent a significant amount of time creating this message - setting paragraph formatting, creating tables, inserting images, carefully crafting the text and such like, that had taken me upwards of an hour to prepare.

While typing - I managed to inadvertently hit a magical "Nuke-and-Destroy" key combination that caused all my lengthy, careful, painstakingly crafted work to immediately vanish with no chance of recovery.

To this very day I still have no idea what combination of keys does this - and if I knew, I would try to suppress it at the keyboard/system level so that Firefox never sees it.

When I searched for a solution to this problem, I found the following article on this site: [https://support.mozilla.org/en-US/que.../1364260]

In essence, (though it was worded much more politely), the answer was that Mozilla knows about the issue of potentially undesirable "magic" key combinations, has no plans to address it, and if you don't like it it just vacuums being you.

Though this particular key combination might be useful in certain cases, (though I cannot imagine what use-case would benefit from accidentally destroying hours of work), the utterly irrevocable nature of the action - and the absolute lack of any warning whatsoever - makes this a classic case in the annals of horrid user interface design; to the point of being a functional bug even though it works as designed.

A more desirable action would be to:

1. Allow it to be disabled entirely, along with the other potentially annoying/disastrous keyboard shortcuts.
2. Provide a (default) action that warns the user that this action is both immediate and irrevocable and allowing the (default) option to abort the action. Extra credit: Allow the user to permanently disable the offending feature from the dialog.
3. In the unlikely event that a particular user might wish to use this regularly and deliberately, allow the user to bypass the warnings and permanently enable the feature - with the caveat that it vacuums being them if they do something wrong - not unlike the disclaimer when accessing about:config.

I would suggest that this action, and the action of other "magic" keys/key-combinations within Firefox represents a significant burden to those of us who may already be struggling to use a keyboard. Perpetuating this class of issue, especially since it's a known issue and there's no desire whatsoever to accommodate those of us negatively affected by it, borders on both arrogance and ableism.

I would like to humbly place this request at the feet of whomever is responsible for this atrocious policy and earnestly request they reverse this unpleasant and destructive behavior.

Respectfully submitted: Jim Harris.

Added image: [a blank page representing the results of the magic "Nuke-and-Destory" key combination. :wink:]