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YouTube won't go full screen

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, b… (read more)

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, but not in a normal one.

Asked by drow_noble_1 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox Crashing Frequently

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and ba… (read more)

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

Asked by samarigil66 3 months ago

Last reply by TyDraniu 1 month ago

how to block pop-ups?

One of the sites I like to visit just started doing pop-up ads. I thought I had them blocked. How do I block pop-ups? I cannot seem to find in the in the settings? … (read more)

One of the sites I like to visit just started doing pop-up ads. I thought I had them blocked. How do I block pop-ups? I cannot seem to find in the in the settings?

Asked by Matt 2 months ago

Last reply by Paul 2 months ago

Mozilla VPN

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services But I also want to browse and easily log in to banking, health, … (read more)

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services

But I also want to browse and easily log in to banking, health, and financial sites where i have accounts that are protected by recognizing my current IP address to allow me access to my accounts.

From reading information about the numerous VPN providers, it seems like having a VPN might make it difficult to log in to financial, medical record sites etc.

Asked by mdc 3 months ago

Last reply by TyDraniu 3 months ago

Latest Developers edition missing new tab and reload icons

I'm using Firefox Developer Edition 132.0b2 (64-bit) and noticed that the only way to open a new tab is to click on the pancake icon and select new tab. The "+" icon in t… (read more)

I'm using Firefox Developer Edition 132.0b2 (64-bit) and noticed that the only way to open a new tab is to click on the pancake icon and select new tab. The "+" icon in the tab bar is missing.

I also noticed that there is no way to reload the page (especially doing a hard reload). This is a major issue when making updates to websites and wanting to see those edit. Clicking in the address bar and then on enter will reload the page, but does not do a hard reload, so the cached version of the page is displayed, not the updates.

Asked by scott224 4 months ago

Last reply by cor-el 4 months ago

DOWNLOAD HELPER

I have the same problems as several others. Bought a new computer and cant get download helper to pin to pin to the toolbar. Have tried hitting the puzzle piece and fin… (read more)

I have the same problems as several others. Bought a new computer and cant get download helper to pin to pin to the toolbar. Have tried hitting the puzzle piece and finding the tab after that for extensions but still cant find how to pin it as it does not give me that option.

Asked by gdfthr 2 months ago

Last reply by James 2 months ago

Twitch failed to load module

Hello there. Over the past few days iv had some problems while using twitch.tv . Im not able to use the chat because it says "failed to load module" . At first i assumed… (read more)

Hello there. Over the past few days iv had some problems while using twitch.tv . Im not able to use the chat because it says "failed to load module" .

At first i assumed this was twitch, so i tried chrome but its fine completely fine, there's no failed to load module error


I then deleted my cookies and cache but the error still persists. Its also fine when using the private/incognito mode.

Im on the latest version as well

Asked by michaelleo420 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox Color Extension resets after restarting computer

I have been using the Firefox Color extension for a while with no problems. I noticed that in the last few days, when I restart my computer, the theme resets. Specificall… (read more)

I have been using the Firefox Color extension for a while with no problems. I noticed that in the last few days, when I restart my computer, the theme resets. Specifically, when I first open Firefox, I very briefly see my saved theme but after just a second it reverts back to the default colors/theme.

When I go to the Firefox Color page, my theme is still saved and once I click on it, it takes effect until I restart the computer.

This only started in the last few days and I know there was a Firefox update (132) as well as a Windows update both in the last week or so.

I'm using Windows 10 Home, version 22H2, OS build 19045.5011.

Is anyone else having this problem or know what might be causing it?

Asked by office389 3 months ago

Last reply by James 3 months ago

A bunch of UI elements just go missing suddenly. Bookmarks not visible, new tab option gone etc

Hello, Just today my UI elements went missing. For example I cant see my bookmarks on the bookmark toolbar, new tab sign disappeared. Addons are not the issue, I have re… (read more)

Hello,

Just today my UI elements went missing. For example I cant see my bookmarks on the bookmark toolbar, new tab sign disappeared. Addons are not the issue, I have refreshed multiple times with no addons installed. The bookmarks are all there, except somethings messing with the firefox. Started in safe mode, but in vain. Checked the group policy in the registry but nothing out of the ordinary. I deleted the policy, did a fresh install and still the problem persists. Tried switching hw acceleration on/off as well.

Any help is appreciated, I never had any problems with firefox before.

Asked by SadgeBulldog 4 months ago

Last reply by Paul 4 months ago

bookmarks

Why oh why doesn't the mighty Mozilla allow me to organise my bookmarks alphabeticaly. Much lesser browsers do, Mozilla doesn't allow me to organise bookmarks at all. I… (read more)

Why oh why doesn't the mighty Mozilla allow me to organise my bookmarks alphabeticaly. Much lesser browsers do, Mozilla doesn't allow me to organise bookmarks at all. I use bookmarks extesively, it wouldn't take much coding to allow me to sort them. Putting them in as saved order makes no sense. Come on guys 'n' gals get with the program!

Asked by f.nick 3 months ago

Last reply by Paul 3 months ago

how am i supposed to import bookmarks with android?

Dont give me the link of the how to with a desktop/laptop/typerwriter i left that obsolete trash behind 10 years ago. Im getting pretty annoyed at the lack of possiblit… (read more)

Dont give me the link of the how to with a desktop/laptop/typerwriter i left that obsolete trash behind 10 years ago.

Im getting pretty annoyed at the lack of possiblities of importing bookmarks. There seem to be no available apps that deal with this and of course mozilla hasnt caught on that this is a common sense requirement of users 🙄

Someone tell me there is an option to import bookmarks that im missing please.

Asked by bobbobberson 3 months ago

Last reply by Paul 3 months ago

firefox Tabs constantly crashing, crash reports included

Hi Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc I now get tabs crashing c… (read more)

Hi

Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc

I now get tabs crashing constantly

Before the reformat I used Norton 360 at mostley default settings for over 6 months with no problems,

tried turning things off in Norton

Norton 360 is reinstalled: browser extensions, password manager, norton homepage, norton safeweb, norton safesearch are all not installed Browser and browser data protection is on, VPN is off turned off auto protect and smartfirewall

use to use adblockplus and privacy badger firefox add ons with no problem these are now off

Ive refreshed startup and cleared startup cache

maybe when I copied the profile across it missed some files however I did zip the old profile folder and copied its a big file 690MB unzipped

crash reports

Crash ID: bp-8c10712c-d0a1-4794-a650-97fa20241120 Crash ID: bp-cfda1f88-afc4-4888-969e-01f080241120 Crash ID: bp-52c67cf0-5704-432a-bda9-017310241120 Crash ID: bp-41fe5c53-4786-4042-a25a-76f890241120 Crash ID: bp-9ac67edf-99fe-4422-ba95-3dea50241119

see included images of what looks corrupted addons and settings section in firefox settings

not sure what to do now

Asked by mark19601 2 months ago

Last reply by jonzn4SUSE 2 months ago

Trying to insert a file from current explorer file document to a online web page for a doctor but instead see old Explorer data and message that shows 'Firefox symbol with note file upload'.

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I… (read more)

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I'm trying to insert a document file into a online web page for a doctor. When I click the insert button on page that is when the Explorer is failing as noted above. Can someone help (send me a message on my e-mail *Email removed for privacy*@gmail.com if you can help/or update the help screen) Thanks Perry

Asked by frogbadhairday 3 months ago

Last reply by cor-el 2 months ago