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https security error: Connection verified by a certificate issuer that is not recognized by Mozilla

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certif… (read more)

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

Asked by be4usay 1 week ago

Last reply by be4usay 10 hours ago

websites refresh whenever I leave the app even for a second

Whenever I leave Firefox even for a second it's like I'm opening the browser for the first time. Example When I'm filling data in a website and leave Firefox for a second… (read more)

Whenever I leave Firefox even for a second it's like I'm opening the browser for the first time. Example When I'm filling data in a website and leave Firefox for a second the website refreshes and I have to input the data all over again. Or When I'm playing a video on YouTube and leave the app for a bit then the YouTube website reloads and I have to trace where I left the video at. It's happening to all websites.

Asked by Mwangi 1 day ago

Can't there be a SIMPLE toggle button to quickly switch from TITLE BAR to no title bar? MAC

There are times where I like having the title bar appear on my laptop display of a webpage. Other times I want to take a screenshot of selected page content, and the titl… (read more)

There are times where I like having the title bar appear on my laptop display of a webpage. Other times I want to take a screenshot of selected page content, and the title bar just obstructs ability to fit the bottom line or two of the page content I want to screenshot. Yes i know I can reduce the zoom size of the page display itself, but sometimes (often) due to the page layout's CSS, this results in both too-small type for me to comfortably read AND even with the text reflow, it's not enough to reveal the extra bottom of page content I am trying to capture.

The Firefox UI controls are very robust and well-appreciated how much customization can be had, but still, the number of steps required to go in and turn Title Bar off is just way too many for quick and efficient workflow -- especially when after getting the screenshot I want, I will want to just turn Title-Bar back on. Surely there must be a way to create an icon option that lives next to Home, Bookmarks, Downloads, Refresh whose function is to actuate a quick 1/2 second toggle off, then a quick toggle back on?

Asked by Quicksite 4 days ago

Last reply by cor-el 3 days ago

  • Locked

Firefox performance issue

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having di… (read more)

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

Can anyone help me?

Asked by Wolfe Andedare 2 weeks ago

Last reply by Paul 4 days ago

Can't view saved passwords on mobile

I've been trying to view my saved passwords on mobile but every time I either enter my pin or use my thumbprint to log in, the action doesn't complete. It just goes back … (read more)

I've been trying to view my saved passwords on mobile but every time I either enter my pin or use my thumbprint to log in, the action doesn't complete. It just goes back to the enter pin screen again and again.

This is the first time I'm encountering this problem and I'm a bit stumped.

Asked by thesis101 1 week ago

Last reply by TyDraniu 4 days ago

Firefox Crashing Frequently

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and ba… (read more)

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

Asked by samarigil66 3 weeks ago

Last reply by samarigil66 5 days ago

There seem to be some worrisome issues with my passwords in Firefox

Ok, there are a couple things that seem related and are worrying me. First, every time lately that I have signed in to something new (new online account, FEMA, etc), whe… (read more)

Ok, there are a couple things that seem related and are worrying me.

First, every time lately that I have signed in to something new (new online account, FEMA, etc), when the little window pops up to ask if I want to save the log in info, it doesn't have the password I entered, but instead an immense string of characters (I'd say several hundred) AND I just saw this last time as I was erasing the password, that it actually looks like it might be a web address (I just briefly saw http:// before it was erased)

The next thing that has just happened today (Is black Friday now like solar flare ID theft Friday or something?!?!) is that when I tried to sign in to...I think it only happened on Amazon...when I clicked on the email/user box it took me to my saved passwords page. Every time. I couldn't even enter the log in because it would just go to passwords. That's really really worrisome.

And, then, the last thing that I haven't had a problem with so far since getting a new computer is every now and then my computer would all of a sudden just start doing things on it's own. I was logged in to an online store once that had my card saved and my computer just ordered everything in my cart. Once I was browsing on the library and it cancelled all the books I had on hold. I have video where it would just start entering random stuff in fields.

I have changed my keyboard and the keyboard I have now is wired.

Any ideas on what this might be? Or do I really have some serious bad guys out there messing with me?

Asked by cmartis1 5 days ago

Last reply by markwarner22 5 days ago

403 Error on a frequently used website.

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having … (read more)

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

  • Tools -> Page Info -> Permissions (everything was fine)
  • Reloaded page using Shift+ Left Click to bypass cache
  • Reloaded page with Ctrl + F5
  • Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
  • I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Asked by cabryan85 1 week ago

Last reply by markwarner22 5 days ago

Jesus, finally.

Check yo self, before you reck yo self! My presets/shortcuts on android have dissappeared. Last chance, mate. You are not the only game in town. You get me … (read more)

Check yo self, before you reck yo self!

My presets/shortcuts on android have dissappeared.

Last chance, mate.

You are not the only game in town. You get me

Asked by Renier Ainsley 6 days ago

Last reply by Paul 6 days ago

Bookmarks Have Gone Missing

Hi everyone... After I "upgraded" to Windows 11, Firefox suddenly quit working. After reinstalling, it worked again...however, I had to use the "about:profiles" command… (read more)

Hi everyone...

After I "upgraded" to Windows 11, Firefox suddenly quit working. After reinstalling, it worked again...however, I had to use the "about:profiles" command to restore the bookmarks I had. That worked fine. But after a series of cascading Microsoft 365 app failures, I decided to roll back to Windows 10. Yay! Everything worked again!

Except Firefox.

So, I reinstalled Firefox again. And once again, the bookmarks are missing...but this time, the "about:profiles" command isn't locating what I need.

Any suggestions?

Asked by grampymunn 1 week ago

Last reply by TechHorse 1 week ago

Firefox desktop brower on Mac not loading videos

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up… (read more)

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up on Chrome or Safari. I've tried clear the cashes and reloading Firefox, but the problem persists. For many reasons, I'd prefer to use Firefox, but if I can't fix this, I'll stop using it at all. Can anybody suggest ways to fix this?

Asked by zczd59sxx6 2 weeks ago

Last reply by Kiki 1 week ago

Slow loading speed for my local uTorrent GUI

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 1… (read more)

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 132.0.2 x64 and it eventually loads after 3-4 minutes. There are absolutely zero add-ons at the moment, and it does not matter if it is a portable version or standard installed version. I do not seem to have this issue while using Firefox (latest) ESR portable version.

Is there something I'm missing here? I am not sure if it is the port that's the issue with Firefox, because I have a local website using port 9090 and 8080 without any issues on loading. Also, it is happening with the nightly version of FF as well. All other browsers load quickly.

Kind regards,

Shedrock

Asked by Shedrock 1 week ago

Last reply by Shedrock 1 week ago

Custom Scrollbars

I have installed Custom Scrollbars by Wesley Branton which gives me wide vertical scrollbars with up/down arrows in Outlook email. This has started disappearing and rever… (read more)

I have installed Custom Scrollbars by Wesley Branton which gives me wide vertical scrollbars with up/down arrows in Outlook email. This has started disappearing and reverting to default narrow bars without arrows, maybe I am accidentally clicking somewhere in the reading pane? To get the wide bars back I have to delete the Add-on, close the computer, then re-install the Add-on. Can anyone advise what is going on here and how I can get the wider bars/arrows to stay permanently.

thanks in advance Barry

Wndows10 with Firefox

Asked by ballen21 1 week ago

Last reply by markwarner22 1 week ago