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  • Archived

Mozilla VPN

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services But I also want to browse and easily log in to banking, health, … (read more)

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services

But I also want to browse and easily log in to banking, health, and financial sites where i have accounts that are protected by recognizing my current IP address to allow me access to my accounts.

From reading information about the numerous VPN providers, it seems like having a VPN might make it difficult to log in to financial, medical record sites etc.

Asked by mdc 6 months ago

Last reply by TyDraniu 6 months ago

Commenting or Editing my comments on youtube is invisible

Hi ! I am using the latest firefox on win11 (latest updates). Since approx 2-3 days whenever I try to comment on youtube or edit an existing comment I cannot see wha… (read more)

Hi ! I am using the latest firefox on win11 (latest updates). Since approx 2-3 days whenever I try to comment on youtube or edit an existing comment I cannot see what I am typing. I can still type and commit, the comment will appear and I it will contain what I typed. But when doing it initially it is invisble to me. If I reply to a comment I can see what I type.


Below 1st image shows a comment box I am actively typing in. Everything is invisible. 2nd image shows when I open a reply, you can clearly see the prompt and when I start typing it shows my input

Asked by anton_es 5 months ago

Last reply by anton_es 5 months ago

https security error: Connection verified by a certificate issuer that is not recognized by Mozilla

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certif… (read more)

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

Asked by be4usay 5 months ago

Last reply by be4usay 5 months ago

  • Archived

Twitch failed to load module

Hello there. Over the past few days iv had some problems while using twitch.tv . Im not able to use the chat because it says "failed to load module" . At first i assumed… (read more)

Hello there. Over the past few days iv had some problems while using twitch.tv . Im not able to use the chat because it says "failed to load module" .

At first i assumed this was twitch, so i tried chrome but its fine completely fine, there's no failed to load module error


I then deleted my cookies and cache but the error still persists. Its also fine when using the private/incognito mode.

Im on the latest version as well

Asked by michaelleo420 6 months ago

Last reply by jonzn4SUSE 6 months ago

RECAPTCHA - still not working on Firefox

Several sites I use regularly (for instance, The Guardian) use recaptcha as part of the login process. It fails on Firefox, though I can log in on Chrome. I dislike Chr… (read more)

Several sites I use regularly (for instance, The Guardian) use recaptcha as part of the login process. It fails on Firefox, though I can log in on Chrome. I dislike Chrome, and prefer Firefox for several reasons, including that it is easier on my eyes. I note that there are many complaints describing the same thing that I experience: recaptcha fails to load, or there is simply a blue circle turning in perpetuity with nothing happening. I have removed recent cookies etc, but no change.

There are some sites that use recapcha that I can sign in on using Firefox with no problem. I am wondering if there are different versions of captcha? This started the same week both Microsoft and Firefox updated. Firefox has updated several times since then, but recaptcha is still nonfunctional: FF is not loading it, at least on some critical sites (perhaps the ones that use the most recent recaptcha?

I have reported this frequently for last several months. I notice that this is a continuing problem for many people. Why is it not fixed?

Asked by Annie Stratton 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved
  • Archived

UI is not rendering some objects

Hello👋 I am using firefox developers edition on build 132.0b2 and my UI is not rendering correctly, the themes work but the objects like the bookmarks toolbar and the ref… (read more)

Hello👋 I am using firefox developers edition on build 132.0b2 and my UI is not rendering correctly, the themes work but the objects like the bookmarks toolbar and the refresh button and the home button even some of my extensions is not loading and other things also not loading, but fortunately I know the keyboard shortcuts for these functions and they are working just fine but all the buttons are just not there My device is a Dell Latitude E7450 and it has a normal core I5 5300U so it is not an x86 arm based processor I hope that you find a solution ASAP as I am really struggling with my browser like this and btw I really love your work and the products that you give Thanks for doing the hard work! bye

Asked by Kyrollos Safwat 7 months ago

Answered by Kyrollos Safwat 7 months ago

  • Solved

on screen language

Where did this strange language come from? I synced my laptop to my Android phone and somehow this language started appearing English and another language I can't identif… (read more)

Where did this strange language come from? I synced my laptop to my Android phone and somehow this language started appearing English and another language I can't identify.

Asked by ViperEye 5 months ago

Answered by Paul 5 months ago

  • Archived

PR_CONNECT_RESET_ERROR

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn". I keep getti… (read more)

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

Asked by sujoykdas 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

how am i supposed to import bookmarks with android?

Dont give me the link of the how to with a desktop/laptop/typerwriter i left that obsolete trash behind 10 years ago. Im getting pretty annoyed at the lack of possiblit… (read more)

Dont give me the link of the how to with a desktop/laptop/typerwriter i left that obsolete trash behind 10 years ago.

Im getting pretty annoyed at the lack of possiblities of importing bookmarks. There seem to be no available apps that deal with this and of course mozilla hasnt caught on that this is a common sense requirement of users 🙄

Someone tell me there is an option to import bookmarks that im missing please.

Asked by bobbobberson 6 months ago

Last reply by Paul 6 months ago

Slow loading speed for my local uTorrent GUI

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 1… (read more)

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 132.0.2 x64 and it eventually loads after 3-4 minutes. There are absolutely zero add-ons at the moment, and it does not matter if it is a portable version or standard installed version. I do not seem to have this issue while using Firefox (latest) ESR portable version.

Is there something I'm missing here? I am not sure if it is the port that's the issue with Firefox, because I have a local website using port 9090 and 8080 without any issues on loading. Also, it is happening with the nightly version of FF as well. All other browsers load quickly.

Kind regards,

Shedrock

Asked by Shedrock 5 months ago

Last reply by Shedrock 5 months ago

  • Archived

bookmarks

Why oh why doesn't the mighty Mozilla allow me to organise my bookmarks alphabeticaly. Much lesser browsers do, Mozilla doesn't allow me to organise bookmarks at all. I… (read more)

Why oh why doesn't the mighty Mozilla allow me to organise my bookmarks alphabeticaly. Much lesser browsers do, Mozilla doesn't allow me to organise bookmarks at all. I use bookmarks extesively, it wouldn't take much coding to allow me to sort them. Putting them in as saved order makes no sense. Come on guys 'n' gals get with the program!

Asked by f.nick 6 months ago

Last reply by Paul 6 months ago

Photos shows badly?

Hi! When i upload one of my photos the dark bakgrund looks awful (see attached photo) Edge diaplys it fine but i am a firefox user and have allways bean. Please help! … (read more)

Hi!

When i upload one of my photos the dark bakgrund looks awful (see attached photo)

Edge diaplys it fine but i am a firefox user and have allways bean.

Please help!

Asked by ToddeSwe 5 months ago

Last reply by ToddeSwe 5 months ago

  • Archived

Latest Developers edition missing new tab and reload icons

I'm using Firefox Developer Edition 132.0b2 (64-bit) and noticed that the only way to open a new tab is to click on the pancake icon and select new tab. The "+" icon in t… (read more)

I'm using Firefox Developer Edition 132.0b2 (64-bit) and noticed that the only way to open a new tab is to click on the pancake icon and select new tab. The "+" icon in the tab bar is missing.

I also noticed that there is no way to reload the page (especially doing a hard reload). This is a major issue when making updates to websites and wanting to see those edit. Clicking in the address bar and then on enter will reload the page, but does not do a hard reload, so the cached version of the page is displayed, not the updates.

Asked by scott224 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Starting from Firefox 132, HTTP sites cannot be loaded

Starting from Firefox 132, HTTP sites cannot be loaded at all. This is tested on a brand new installation of Firefox 132 without any profiles on Windows 11. … (read more)

Starting from Firefox 132, HTTP sites cannot be loaded at all.

This is tested on a brand new installation of Firefox 132 without any profiles on Windows 11.

Asked by hamidoo 6 months ago

Last reply by hamidoo 6 months ago

  • Archived

Keep Private Tabs Open for FireFox Android

Good morning and/or evening! Within the last year, I upgraded my phone from iOS to Android, and decided to switch browsers from Safari to FireFox while I was at it. The… (read more)

Good morning and/or evening!

Within the last year, I upgraded my phone from iOS to Android, and decided to switch browsers from Safari to FireFox while I was at it. The mobile version of FireFox has served me very well so far, especially the collections feature!

I also like to use private tabs to save content I may not want to view until later. Unfortunately, due to FireFox automatically closing private tabs, I often lose my place and reading lists.

The option to Keep Private Tabs is available on the iOS version of Firefox, as shown on this page: https://support.mozilla.org/en-US/kb/automatically-close-private-tabs-when-leaving-priv. Would it be possible to make this an option for Android users as well?

Thank you for your time and help!

Asked by Chimera DrawingDeamon 6 months ago

Last reply by Mike Taku 6 months ago

  • Archived

Firefox android Xiaomi redmi 9

Hi ! When watching a feed where there are videos and pictures, the scrolling slows down and the picture jerks In all other applications and browsers everything is ok… (read more)

Hi ! When watching a feed where there are videos and pictures, the scrolling slows down and the picture jerks In all other applications and browsers everything is ok what can be done Thank you

Asked by Dimon 6 months ago

Last reply by Dimon 6 months ago