All Products Community Forum

updating my profile i found option of 2nd factor notification that I use always when offered. it asked me to make up my own unique code that no one else would have so i made up a string of letters-numbers but nothing happened, tried only my favorite numbers - zip. then couple favorite words - zip. so started to close computer and noticed a lot of emails from Mozilla each with typical 6-digit confirmation code number - so i am not supposed to invent my own private code? all of the numbers emailed to me have long since expired. Please don't kill my accounts! I use a lot of Moz apps - but must use hateful Outfock b/c university no longer supports T'bird.

I can not reach Tractorsuppy.com from my firefox browser. I have used it with no issues for over a year. I am able to reach it if I use google browser. I get a message 502 Bad Gateway. Please help!

As of the lastest Firefox upgrade Pinterest is completely broken. When I log in the home page loads, but all instead of pictures I see colored boxes. The only images I see are the animated ads, they show fine. In other words, the opposite of what I want. I am only using adblock origin as an extension. I have cleared website data, clicked the shield to stop blocking, and rebooted firefox in safe mode yet the problem persists. Every other browser I have can show pinterest just fine. Safari and Chrome have no issues, only Firefox. I am using Firefox 131.0.3 on MacOS Sonoma 14.7.

I set passcodes in Firefox for Atlantic Health MyChart & MyChart RWJBH & I need to copy need to my Passsword App in MacOS Sequoia. I tried To Copy/Paste them, but it didn't work. What do I need to do to get them added to the Mac Password App?

Hello. I got a new laptop (Windows 11) and have been trying to sign in to my main account for an hour. I can "sign in" with my email and password, and I get the account recovery code in my email. I then enter that, then I am immediately told that my account is "disconnected", even though by all other indications, I am signed in. I mean, I have to be signed in to create this post!

I read over other posts, and some of their issues seem to stem from something about their default profile. However, 1) I should still be able to sign in to a non-default profile, 2) I have been able to sign in to a different (student) profile just fine. I have uninstalled and reinstalled FF twice now, with full deletion of profiles etc. And no luck.

Other posts have mentioned antivirus software interference, but that doesn't explain why my other (student) profile works fine.

Also, when I try to create a recovery key, I am presented with an "unknown error" screen. I have attached a screenshot of that.

bold textI GET SIDE TABS WITH MOZILLA ICON WITH A WARNING MY "PC" IS VIRUS INFECTED and to click on it to remove the virus. The WARNING SIDE TAB RETREATS BEFORE I CAN CLICK ON THE SIDE TAB.

Flickr.com will not display properly. I get misplaced text instead of photographs. Flickr will display properly in SlimJet. https://gyazo.com/f9a96b57496bfba29b16d967ef42a0db

Hi

I recently did a Clean install on my Windows 11 machine and downloaded/installed Firefox. Now when i sign in to my Mozilla account so i can sync back the extensions and bookmarks that i had it seems like it don't restore the information. I am sign in to the right account. What have happen whit all the information that is associated whit that account? Is everything deleted?

I have a Dropbox Paper document that I use for my bookmarks. It lists the name of the site (with link attached) and hints as to my username/password for any given site I use.

For years, it has worked just fine, but trying to solve a different problem, something happened (in my settings?) that renders those hyperlinks non-working. When I click on, say Facebook, it formerly took me right to FB. NOW it gives me a weird yellow box in the upper right corner that says "about:blank" in the upper left of the box, and 3 white boxes at the lower right of the yellow box "Allow" "Deny" "Close." If I click on "Allow," I get a blank page. My navigation doesn't seem to recognize the links I've placed in the Doc.

A friend on FB posted a link to a YouTube video and when I clicked on that, I got the yellow box with the proper URL and a white box option to continue. I've tried to recreate that particular box, but, apparently, once it's accepted, it's OK from there on out.

I have tried deleting the link from the Paper Doc and reinstating it, and I still get the yellow box.

What have I done and how the heck do I get rid of that yellow box?

There are 4 toolbars at the top of the Firefox screen. The default order from top to bottom seems to be:

 Menu bar
 Tabs bar
 Navigation bar
 Bookmarks bar   (which Firefox apparently calls "PersonalToolbar")

I would like to move the Bookmarks bar above the Tabs bar so the order is;

 Menu bar
 Bookmarks bar
 Tabs bar
 Navigation bar

I tried to use ChatGPT to accomplish this. After well over 6 iterations, I gave up (ChatGPT was still going strong - hallucinating?). The only code in userChrome.css that accomplished this is shown below. Unfortunately it leaves the order as:

 Bookmarks
 Navigation
 Menu
 Tabs

Can a human expert help me where ChatGPT failed? ___________________

/* Move the bookmarks toolbar above the tabs */

1. navigator-toolbox {

   display: flex;
   flex-direction: column-reverse;

}

I publish two mediawiki sites. http://wikidelphia.org and http://othernetworks.org

Both show up just fine for other people and for me when I access them with other browsers.

My problem occurs when I use Firefox to work on OtherNetworks. I'm going to try attaching screen shots of the Main Page. The first is from a normal view of my main page taken with another browser. In this shot the graphic is on the right

The second one is the same page taken with Firefox as the browser. I can't even figure out how to describe what is wrong with that second display.

I'm wishing for someone to figure out what is going on here and tell me how to restore FireFox so I can use it to work on my website. Is there some setting in Firefox or in the OtherNetworks site that is causing the awkward layout when using Firefox. I'm rather dependent on the bookmarks in Firefox.

Please call me or write if you would like to help me.

Stan Pokras in Philadelphia, PA [edited phone# from public community support forum]

Bookmarks dropdown menu opens up halfway down and it's not possible to scroll back up to the top and add a bookmark. At first I thought it was a mouse problem - changed mouse - problem remains.

I can't play videos on any platform. it just gets stuck buffering. Steps I've already tried: -uninstall extensions -clear cache -restart browser -restart computer -uninstall & reinstall firefox current ver. -uninstall & reinstall previous ver.

It appears that Microsoft Stream's new screen recording feature from browser either doesn't work in Firefox, or Microsoft has blocked usage in Firefox. No attempt is made to gain browser screen-recording permissions for the site prior to the following error message appearing.

I keep the browser open and at some time my C drive has limited disk space.(~100mb) Then extensions stop working and after a browser restart, all extension data are lost. In my opinion current extension data shouldn't be lost even if disk space is limited.

Hi there,

Hope this message finds you well.

I am presently having trouble loading websites and speed times are very slow.

Been using firefox for 7 years and never had an issue on linux versions. Though on macos I seem to be having these slow load times.

Also rendering images and content takes quite a while to do this.

I am currently running Firefox 131.0.3 (aarch64)

This is on a iMac m3 running Macos sonoma 14.6.1

I have compared this with safari and chrome and it seems to be much better.

Is there a test I can run to see if everything is okay?

thanks for making the best browser ever!

Best always

Benji

There is a crash every time I open the browser. I tried the flatpack and system package and to no avail. Here are the crash reports: https://crash-stats.mozilla.org/report/index/bp-bf2784a8-d50b-4eb8-9b56-9b8080241025 https://crash-stats.mozilla.org/report/index/bp-842ca83e-d926-45ad-a5c0-9c96c0241025 https://crash-stats.mozilla.org/report/index/bp-691ec2d2-7215-44a5-b176-31b090241025 https://crash-stats.mozilla.org/report/index/bp-4a1d0d29-821c-4647-814c-d483e0241025 https://crash-stats.mozilla.org/report/index/bp-e9e42a94-1db3-497e-8c18-0ee0e0241025

Any help would be appreciated.

Windows 11 FF 131.0.3 64-bit

This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. Ctrl-Alt-Delete doesn't even work. There is no way to shut it down except the power button. It happens at different times, and doesn't seen to have one trigger. I've run troubleshooter, but no change.

It was happening in the previous update, but it seems worse in this one. I asked about this on Reddit a few weeks ago, and someone else said he was having the same problem.