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Lost all bookmarks and folders after latest update 131.0.3 (64-bit)

hi i have mental health difficulties and all the links to absolutely everything is gone no bookmarks no folders nothing on my desktop i have lost everything please help m… (read more)

hi i have mental health difficulties and all the links to absolutely everything is gone no bookmarks no folders nothing on my desktop i have lost everything please help me recover these so many important bookmarks all missing help me get them back even if i have to go back to an older version of firefox this update happened itself please help me nothing in import restore in manage bookmarks see pic showing no bookmarks its empty please help me i am desperate my mobile number is u.k [edited phone# from public community support forum] please help me

Asked by g4ryhudson_1970 5 months ago

Last reply by cor-el 5 months ago

Missing Icons for Setup VPN and also Hoxx

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, … (read more)

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, I emailed both suppliers. I followed their instructions and found that both add-ons are enabled but no icons. I don't appear to have any overflow, no '>>' I tried uninstalling them but still no icons to enable me to use these.

Asked by Ian Lawrence 5 months ago

Last reply by cor-el 5 months ago

How do i find out what was my previous forefox version, and then where can i downoad it for reinstallation

This latest version doesn't work properly, (unable to download videos), and i want to return to the earlier version but i don't remember what it was. How do i find out my… (read more)

This latest version doesn't work properly, (unable to download videos), and i want to return to the earlier version but i don't remember what it was. How do i find out my previouse version? Only the supported mac versions are listed on the older versions download site. How can i access all firefox versions through 131,0? Thank you for the help, you are most kind. mac os sonoma 14. firefox ver 131.0; Hank H

Asked by mtnhank1937 5 months ago

Last reply by jonzn4SUSE 5 months ago

Strange Notification Error Messages

I had to reinstall Firefox and now my Windows 11 24 H2 computer is constantly giving me this message in the notification area. I believe it is a scam message, I do not r… (read more)

I had to reinstall Firefox and now my Windows 11 24 H2 computer is constantly giving me this message in the notification area. I believe it is a scam message, I do not run McAfee. Here is just one of the messages I keep getting, another one will say "Your payment was rejected and I need to update payment to reactivate protection.

 Here is one I got earlier today...
 Mozilla Firefox

Critical error! Click to turn on the antivirus

Via yfyfx.sec-tl-129-e.buzz

Asked by LadyLee 5 months ago

Last reply by James 5 months ago

How to change main domain is not automatically shown in the search of Firefox browser in 2025 but the desired URL?

How to change main domain is not automatically shown in the search of Firefox browser but the desired URL? I have always typed "https://www.youtube.com/feed/you" in the … (read more)

How to change main domain is not automatically shown in the search of Firefox browser but the desired URL?

I have always typed "https://www.youtube.com/feed/you" in the URL bar both in firefox desktop and mobile and other Gecko-based browsers such as Zen, Floorp, Midori, Iceraven, Waterfox, Librewolf but dont know why it always shows up "https://www.youtube.com" as soon as I type "y".

I have not seen same behaviour in Chrome or Chromium-based browsers such as Edge, Opera, Vivaldi, as Chrome knows if I have visited "youtube domain" several times but not through "https://www.youtube.com/" but through "https://www.youtube.com/feed/you", then it shows me the latter, thus helps me in avoiding my few seconds of this bug or inconsistency.

Not limited to "https://www.youtube.com/" but to every other site such as Google.com or social media like Instagram, where I don't visit the homepage but my saved bookmarks page.

Can anybody clarify on this, if this is a bug or a gifted feature by Firefox devs?

And can we change this as this causes issues esp., for working people (I have recently shifted my Chrome data to a new Firefox profile so this is causing issues in working after MV3 drama) who visited direct URL not the one given or promoted or shown by browser. I dont like this and want to change it as it doesn't help me in anyways.

The most unfortunate thing is that we cannot cancel or reject or cut it out like Chrome does with "X" in the URL bar when it detects something which we dont know it to proceed with but Firefox, nah.

The biggest benefit is that it saves your time, helps you focus and avoid you waste your time, if the site has too many things to distract you from actual work. Like YouTube has great courses and podcast interviews and I have saved them and want to direct go there (https://www.youtube.com/feed/you), then I am saved from going to main page which has unwanted videos that will only take my time, losing my productivity. Is Firefox not concerned about our productivity, is Chrome only cares?

Do check 3 screenshots attached for better understanding, the 3rd one is from chrome.

https://connect.mozilla.org/t5/discussions/how-to-change-main-domain-is-not-automatically-shown-in-the/td-p/74907

Asked by Varnit Nigam 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Tabs addon

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started … (read more)

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started to come up empty. I e-mailed the owner but got no response and no help getting the lost tabs back. I am looking at Tree Style Tab but any other suggestions are welcome.

Asked by steam643 5 months ago

Last reply by markwarner22 5 months ago

Dropdown menu problems

Bookmarks dropdown menu opens up halfway down and it's not possible to scroll back up to the top and add a bookmark. At first I thought it was a mouse problem - changed m… (read more)

Bookmarks dropdown menu opens up halfway down and it's not possible to scroll back up to the top and add a bookmark. At first I thought it was a mouse problem - changed mouse - problem remains.

Asked by brianable 5 months ago

Last reply by cor-el 5 months ago

502 Gateway

I can not reach Tractorsuppy.com from my firefox browser. I have used it with no issues for over a year. I am able to reach it if I use google browser. I get a message… (read more)

I can not reach Tractorsuppy.com from my firefox browser. I have used it with no issues for over a year. I am able to reach it if I use google browser. I get a message 502 Bad Gateway. Please help!

Asked by mcabarb 5 months ago

Last reply by Maire Reavy 5 months ago

McAfee Total Security keeps popping up, warning me that the website I am on is infected, then offers me a chance to buy their product, then I am switched to Norton to purchase their product. I am on a MacBook Air with MacOS Monterey Version 12.7.5

bold textI GET SIDE TABS WITH MOZILLA ICON WITH A WARNING MY "PC" IS VIRUS INFECTED and to click on it to remove the virus. The WARNING SIDE TAB RETREATS BEFORE I CAN CL… (read more)

bold textI GET SIDE TABS WITH MOZILLA ICON WITH A WARNING MY "PC" IS VIRUS INFECTED and to click on it to remove the virus. The WARNING SIDE TAB RETREATS BEFORE I CAN CLICK ON THE SIDE TAB.

Asked by rtragesser 5 months ago

Last reply by James 5 months ago

Firefox doesn't connect to the internet at all, other programs do

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, e… (read more)

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, even the update checker in settings. It opens local files without issue. It started 7+ days ago, i have tried doing everything on the "firefox doesn't load internet pages in, other browsers do" but it didn't change anything.

Asked by placekgames 5 months ago

Last reply by cor-el 5 months ago

just hanging, blank.

http://americafirst.com/, Firefox used to be able to resolve this to a secure site and open it. For months, it just stalls and stays blank. What is the problem? What has … (read more)

http://americafirst.com/, Firefox used to be able to resolve this to a secure site and open it. For months, it just stalls and stays blank. What is the problem? What has changed?

Asked by newerlg 5 months ago

Last reply by jonzn4SUSE 5 months ago

WSJ.com unusable on Firefox

Hello, WSJ.com is unusable on this browser. I've cleared cookies/site data, as well as disabled adblocker. Every other website works fine. Every other browser loads WSJ… (read more)

Hello,

WSJ.com is unusable on this browser. I've cleared cookies/site data, as well as disabled adblocker. Every other website works fine. Every other browser loads WSJ.com with no problem. But on Firefox with WSJ, the website loads very slowly, only ever partially, and sometimes not at all. This has been a perennial issue. Thank you.

Asked by isaackim929 5 months ago

Last reply by jonzn4SUSE 5 months ago

Webpage reloads when switching apps

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I… (read more)

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I only have 1 tab open. This is a major pain when I need to enter a 2FA code and need to swith apps to get the code. Or if I'm watching a YouTube video and get a call, the youtuve page reloads after the call has ended. Please suggest how to fix this.

Asked by prakhar18032000 5 months ago

Last reply by Carlos 3 months ago

Microsoft Stream Screen Recording doesn't work in Firefox / Blocked by Microsoft

It appears that Microsoft Stream's new screen recording feature from browser either doesn't work in Firefox, or Microsoft has blocked usage in Firefox. No attempt is made… (read more)

It appears that Microsoft Stream's new screen recording feature from browser either doesn't work in Firefox, or Microsoft has blocked usage in Firefox. No attempt is made to gain browser screen-recording permissions for the site prior to the following error message appearing.

Asked by Alex Killby (SC) 5 months ago

Last reply by markwarner22 5 months ago

Fillable PDF not viewing

when opening o365 and open a PDF attachment that was fillable, I cannot view the filled in texts, unless i download the file and view with my default PDF viewer., even do… (read more)

when opening o365 and open a PDF attachment that was fillable, I cannot view the filled in texts, unless i download the file and view with my default PDF viewer., even doing preview i cannot see the filled in portions of the document. I can view on Chrome and Edge and outlook app on my PC. I have attached a jpeg for your viewing, if you look at top part it shows what i get in Firefox, the bottom is with any other browser or office app. I am using windows 10 and the latest browser Firefox.

Thanks for your input.

Asked by bondcomputerservice 5 months ago

Last reply by cor-el 5 months ago