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AD Blocker Messge but not using any

While on https://www.kitco.com/price/precious-metals I got a message I am using an AD blocker. I looked in my extensions and I have none installed. The only two extension… (read more)

While on https://www.kitco.com/price/precious-metals I got a message I am using an AD blocker. I looked in my extensions and I have none installed. The only two extensions that could possibly be responsible block tracking but do not say they block ad's. However, all I have to do is close the message box and all seems to work properly. So I'm just curious what might be causing this message to pop up

Asked by vajaensch 6 days ago

Last reply by cor-el 5 days ago

  • Solved

Firefox crashes when opening / closing tab (etc.)

Hello dear community! My firefox keeps crashing when trying to open a tab or close a tab. I can't replicate it since it happens on random tab-closing and tab-opening. I t… (read more)

Hello dear community! My firefox keeps crashing when trying to open a tab or close a tab. I can't replicate it since it happens on random tab-closing and tab-opening. I think it's just crashing when doing something like clicking anywhere and NOT when doing nothing while the system is idling. Thank you for your help! Here's a link of the crash report: https://crash-stats.mozilla.org/report/index/8ba8940e-954c-4e92-9153-0313d0241001

Asked by Alternervnet 4 days ago

Answered by TyDraniu 4 days ago

  • Solved

How come Google Meet takes me to a 404 page on Firefox only (dont have this issue on any other browser)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. … (read more)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

Asked by rachelcenter 6 days ago

Answered by rachelcenter 6 days ago

Firefox accounts email preferences not working

I am trying to change my email preferences and the following is occuring: 1) from my account, I select Email Communications, which takes me to 2) https://basket.mozilla.… (read more)

I am trying to change my email preferences and the following is occuring: 1) from my account, I select Email Communications, which takes me to 2) https://basket.mozilla.org/fxa/?email=cswaim%40jcrl.net and that prompts me to sign in 3) after signing in, I am displayed https://www.mozilla.org/en-US/newsletter/recovery/ 4) I enter my email address and I am sent a link via email https://clicks.mozilla.org/f/a/8zrp86jZnVL2dfBjXU6Jvw~~/AAQRxQA~/***stuff deleted*** 5) this link takes em to step 2, and the loop continues.

I don't seem to be able to get all information to go to my primary email address, some goes to a secondary email, which is inactive.

Asked by cswaim1 1 month ago

Last reply by cswaim1 1 month ago

I believe I've been hacked or something.

Im being denied in a bunch of apps. They are saying that i may not be private anymore. I have a screenshot of what PayPal sent me if that would help. I had to reset my pa… (read more)

Im being denied in a bunch of apps. They are saying that i may not be private anymore. I have a screenshot of what PayPal sent me if that would help. I had to reset my password 4 times and uninstall and reinstall 5 times and I still got a notification stating I had not internet connection. I called my carrier and they ran a scan or something on my phone and said my connection was good. So the tech guy went to settings and reset my entire device. It worked for a second but the something started happening again. So paypal sent me what notifications they keep receiving when i try to access my account. I have the screenshot if you want it.

Asked by Michele Sheffler 1 week ago

Last reply by Khalid 1 week ago

Error message on Yahoo comment sections

I updated Firefox yesterday and today I cannot access any comment sections on stories (Yahoo). I have re-booted my computer and cleared my cache. I looked at my privacy… (read more)

I updated Firefox yesterday and today I cannot access any comment sections on stories (Yahoo). I have re-booted my computer and cleared my cache. I looked at my privacy and security section of Firefox, but couldn't see anything that might affect this. In the past, I sometimes have to re-load the page to access the comments, but that is not working either. Here is the message that shows up: Oops, something went wrong :( We detected some connectivity issues therefore we’re unable to load the Conversation

Comments were working fine before the Firefox update.

Any suggestions?

Asked by betzarini 2 weeks ago

Last reply by NoahSUMO 2 weeks ago

  • Solved

How do I change the default search engine to yandex.com ?

Hello Firefox friends o/ Anyone knows how do I make https://yandex.com my default search engine? (in the top bar of the browser). I have attached a screenshot of my sett… (read more)

Hello Firefox friends o/

Anyone knows how do I make https://yandex.com my default search engine? (in the top bar of the browser). I have attached a screenshot of my settings page. Please have a look at the suspicious lack of an "Add" button 🤔. Despite my efforts, the drop-down menu will not show the available options in the screenshot, you will have to take my word for it, the only available options in that menu are: Google, Bing, DuckDuckGo, eBay and Wikipedia (en).

P.S. The settings page in Firefox must change really often, as I seen so many people suggesting many outdated methods online.

Asked by arvamircea 3 weeks ago

Answered by ThePillenwerfer 3 weeks ago

  • Solved

Firefox (version 130.0.1 (64-bit)) not playing audio through headphones

I have encountered an issue very similar to the one described here: https://support.mozilla.org/mk/questions/1407928 Firefox (version 130.0.1 (64-bit)) is not playing au… (read more)

I have encountered an issue very similar to the one described here: https://support.mozilla.org/mk/questions/1407928

Firefox (version 130.0.1 (64-bit)) is not playing audio through headphones. Have tried a number of sites - e.g. YouTube, internet radio stations, news sites.

However, unlike in the above-mentioned support article, the Windows App Volume and Device Preferences settings are set to default.

I have since also tried restarting my PC (Windows 10 ; Version 22H2 (OS Build 19045.4651) and resetting the App Volume and Device Preferences to the Microsoft default settings (see Image attached).

I also tested and audio plays fine through Chrome browser, VLC media player, Teams and Edge.

Would love to find a solution! Thanks D

Asked by danielpanek 2 weeks ago

Answered by danielpanek 2 weeks ago

Arabic characters missing, but *only* Arabic

My Firefox has apparently lost Unicode support for Arabic, but only for Arabic: Persian letters (which AFAIK use the same alphabet!) display just fine. The attached scree… (read more)

My Firefox has apparently lost Unicode support for Arabic, but only for Arabic: Persian letters (which AFAIK use the same alphabet!) display just fine. The attached screenshots show the problem via Wiktionary excerpts. Note that while the Arabic text appears only as boxes, the Persian, Azerbaijani, Ottoman Turkish, etc. texts all work just fine. It's clearly not a problem with encoding more generally -- languages as rare as Old Persian, Avestan, and the IPA appear normally. For some reason it's only Arabic that's broken.

What's going on here? How can I fix it?

Asked by photosynthetic.430 5 days ago

Last reply by photosynthetic.430 5 days ago

Sites with logins not working/freezing on login page?

I have tried doing the History > Forget about this site stuff and deleting cookies on individual sites. Still, I cannot get past the login page for a number of website… (read more)

I have tried doing the History > Forget about this site stuff and deleting cookies on individual sites. Still, I cannot get past the login page for a number of websites that are crucial to my operations. Like Elementor.com. when I need to connect to my account, I enter my username and password and it just stays frozen on the login screen. If I go the Edge, it works just fine, but FF keeps hanging on websites????

Asked by Doug Sooley 3 weeks ago

Last reply by cor-el 3 weeks ago

  • Solved

Firefox is brokewn after updating to macOS 15

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Sa… (read more)

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Safari, Home, Edge are still working as before teh update. How to fix this please?

Asked by n5k9kdntmw 2 weeks ago

Answered by n5k9kdntmw 2 weeks ago

  • Solved

Emojis blurry in Firefox compared to Edge on Windows11

I've found a solution to the blurriness of the emojis, I've put it in the end of this post, in bold ⤵⤵⤵ My problem is that emojis look bad on Firefox compared to Edge_12… (read more)

I've found a solution to the blurriness of the emojis, I've put it in the end of this post, in bold ⤵⤵⤵

My problem is that emojis look bad on Firefox compared to Edge_128.0.2739.79. Two screenshots are attached of bing.com & a Google Doc (left half of both pictures is Edge, other half Firefox). The problem persists on all the sites to a varying degree.

Steps to replicate: A] Open 2 sites in latest Edge & Firefox on Windows 11 (the examples that I've used in the screenshots): https://www.bing.com/ and an Empty Google Doc. B] In the search field of bing and in a new line in an empty Google Doc, copy the following example emojis (That were inserted using the 'Windows_Key+V' which summons the emoji Keyboard of Windows): 🏀🚕 C] Compare the quality of the emojis rendering between the browsers when unzoomed and when zooming.

I've tried in FF (to no avail): A] Disable hardware acceleration in settings (w/ FF restart). B] Setting "gfx.font_rendering.cleartype_params.rendering_mode" from -5 to 5 (w/ 10+ FF restarts). C] Setting "gfx.webrender.quality.force-subpixel-aa-where-possible" to true (w/ FF restart). D] Using both emoji sets in the "Segoe UI Emoji" & "Twemoji Mozilla" fonts in the "font.name-list.emoji" setting, both sets gave me blurry results (w/ FF restarts). D] Disabling all add-ons (w/ FF restart). E] Setting new Firefox separate clean install. F*] In Windows setting the scaling factor to 100% in Windows->System->Display->Scaling_Factor (w/ FF & Windows restart).

How can the blurriness of the emojis be fixed so to make them crystal sharp like in Edge?

Solution: A} Download Noto-Color-Emoji font from https://fonts.google.com/noto/specimen/Noto+Color+Emoji Ensure that your are getting the full resolution font (which came at ~23MB as of 2024.09.23) B} Unpack the font and install according to the on screen instructions. C} In FF in "about:config" find the "font.name-list.emoji" setting and rewrite its value field to "Noto Color Emoji, Segoe UI Emoji, Twemoji Mozilla" (w/o the quotations marks). D} I've attached a screenshot w/ the result, It is marked w/ the red writing of font.name-list.emoji on it.

Asked by truebelieff 2 weeks ago

Answered by truebelieff 1 week ago

  • Solved

Firefox Freezing

I am on v130 of Firefox and on some websites it just freezes. I cannot tab across. Even if i refresh nothing. But when i use Chomer all working fine. Read some things on … (read more)

I am on v130 of Firefox and on some websites it just freezes. I cannot tab across. Even if i refresh nothing. But when i use Chomer all working fine. Read some things on how to correct this but does not work. Any advise?

Asked by mancub 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

Youtube and some other site not loading

Dear Firefox Support, I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully… (read more)

Dear Firefox Support,

I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully display. I've attached a video link demonstrating the problem for reference: Video Link Video Link.

Could you please look into this issue? I’ve tried clearing the cache and disabling extensions, but the problem persists.

Thank you for your support.

Best regards,

Asked by hirendabhi1246 1 week ago

Last reply by jonzn4SUSE 1 week ago

  • Solved

URL Manager Pro not working well with Firefox

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new… (read more)

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new tab, the same tab, or a new window depending upon how I set the preferences in URL Manager Pro. This works fine in Safari. However, in Firefox, the website opens in a new tab regardless of how I set my preferences in URL Manager.

The author of URL Manager tells me the issue is a problem with how Firefox deals with AppleEvents. It's very annoying to accumulate so many unintended new tabs and then manually close them. Is this fixable in Firefox or is there a work around?

Thanks

Asked by jsg6 1 month ago

Answered by jonzn4SUSE 4 weeks ago

Many Firefox Processes take up too much RAM

Hello, I know this question has already been asked but the contents where a little different and the answer didn't really help me... I noticed this a few times and rese… (read more)

Hello,

I know this question has already been asked but the contents where a little different and the answer didn't really help me... I noticed this a few times and researched a few times but it didn't help.

Because of performance issues I checked my Task-manager and realized that RAM (and sometimes CPU but RAM ist my main focus) are being used extensively through Firefox: - a lot of Firefox-processes are open - this stays the case when I restart - also if just 1 tab open Now from my research I know I'm not the only one and it's supposed to be normal to some extend. But right now I've got 13 processes open! They are all under C:\Program Files\Mozilla Firefox\firefox.exe Then they are quiet similar: - Contentproc... Channel=xxxx (--> 4 numbers that vary ) - child ID x (--> 1 or 2 number that varys) OR ParentbuildID xxx (a lot of numbers that vary) (From now on I stop putting xxxes for numbers, but there still are numbers everywhere) - then some say IsforBrowser others SandBoxingKind others nothing here - Then they seem to all have prefshandle , prefmaphandle, prefslen, prefmapsixe - Then it varys again: --> For example one process which currently uses 500mb on it's own then says: jsInitHandle, jsInitLen, parentBuildID, win32kLockedDown -appDir.. C:\Program Files\Mozilla Firefox\browser, (then signs and numbers and later) gecko-crash-server-pipe

Please help.

They can't all be okay and necessary, can they? How can I recognize which Processes have which reason? Maybe some extensions are the problem? Maybe some processes are old and can be closed/erased? Anything to do with preferences on homepages or passwords? And if so, which is which? No preference is worth so much RAM to me ^^ But I don't wan't to erase everything on every homepage for nothing or very little mb either ;-)

Oh, yeah so some of those processes use only between 1 and 10 MB, others mostly around 40 MB (10-100 MB) but some of them (right now 3) use between 220 and 470 MB. Right now this sums up to more then 1GB, my only open tab is this Support Tab. It becomes a lot more while using Firefox.

Thanks in Advance.

Asked by mila.matthiessen 1 week ago

Last reply by TyDraniu 1 week ago

Microsoft is blocking access to my computer

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a n… (read more)

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a new desktop cube made by KAMRUI. I detest the control Microsoft is forcing on me. Can I delete my MS account? I don't use their products. Also, I am disgusted by their manipulation and invasion of my privacy. What are my options, in this case?

Asked by Bruce Swanson 1 week ago

Last reply by Khalid 1 week ago