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Harmony Web Protection Privacy Policy

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox b… (read more)

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

Asked by KLewis727 1 month ago

Answered by KLewis727 1 month ago

  • Solved

Drag and Drop stopped working in Firefox v129.0.1 for Linux

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser … (read more)

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser stopped working. It is still working properly in Chrome.

This occurs with several web apps but, as an example, it occurs when trying to drag a jpeg into Roundcube Webmail while composing a message.

No browser console errors are genrated when trying to do this. It occurs in Troubleshooting (safe) mode as well. In apps that pop-up a "Drag files here" target, that target still appears but dropping the file on it does nothing.

Asked by mike763 1 month ago

Answered by mike763 1 month ago

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On Firefox, Gmail doesn't autofill my login name

I run Firefox on a Mac. I've saved my gmail login credentials in my Firefox saved passwords. About a month ago I started having a problem where opening the gmail login pa… (read more)

I run Firefox on a Mac. I've saved my gmail login credentials in my Firefox saved passwords. About a month ago I started having a problem where opening the gmail login page no longer autofills my gmail username. I've used Firefox, Gmail, and Mac together for 14 years. This has never been a problem until July 2024.

I can't find an answer in Mozilla Support, Stackoverflow, etc.

Asked by bbcc 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. https://x.com/mozilla doesn't work either Error message on the page: "Something went wrong, b… (read more)

I've added https://x.com as an exception site but it is still blocked.

https://x.com/mozilla doesn't work either

Error message on the page:

"Something went wrong, but don’t fret — let’s give it another shot.

⚠️ Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com"

After 2 days it used to finally load without my doing anything, but not now. I never loads using Firefox.

https://x.com is added as an exception, but obviously ignored.

Tried You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

   hold down the Shift key and left-click the Reload button   

NOPE

Tried: Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

   Settings -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Settings -> Privacy & Security
   Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear 
   https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
   https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

   switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window 
   https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
   https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems 

NOPE - lost all my bookmarks, extensions, settings - not going there again thank you

as for:

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

   click the shield icon for more detail and possibly disable the protection 

the sheild has a slash thru it saying "enhanced tracking is off for this site" when i put my mouse over it.

Asked by Taco X 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

After Mozilla update - Apple TV and Canal + pages do not respond/show error

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + sho… (read more)

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + shows an error. Clearing cookies doesn't help. Another browser, Chrome, opens pages normally.

Asked by ewamitrega 1 month ago

Answered by Paul 1 month ago

  • Solved

Hover preview in about:config keeps resetting to true after restarting

I want to turn off the hover preview feature. First I went in settings, but that disabled only the thumbnail (browser.tabs.hoverPreview.showThumbnails in about:config is … (read more)

I want to turn off the hover preview feature. First I went in settings, but that disabled only the thumbnail (browser.tabs.hoverPreview.showThumbnails in about:config is set to false and saved). Then I went in about:config and manually set browser.tabs.hoverPreview.enabled to false as well, that disables the unwanted feature completely.

But every time I restart the browser it's turned back to true (just hover.Preview.enabled, not hover.Preview.showThumbnails). Can I save my settings? It's annoying that I can't opt out.

Asked by jazz912x 1 month ago

Answered by jazz912x 1 month ago

  • Solved

Mobile bookmarks no longer appear in the Bookmarks menu in version 129

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can… (read more)

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can access them from the bookmark manager, but this change seems extraordinarily stupid and arbitrary and is a definite step backwards.

Asked by John Francis 1 month ago

Answered by cor-el 1 month ago

  • Solved

bookmark menu

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back… (read more)

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back to not alphabetical

Asked by debi7755 1 month ago

Answered by debi7755 1 month ago

  • Solved

deleting search suggestions in site-specific searches

I have noticed that on certain websites which have site search boxes on their webpages (e.g. reddit, tvtropes), if I click in the box to type a search term, it will displ… (read more)

I have noticed that on certain websites which have site search boxes on their webpages (e.g. reddit, tvtropes), if I click in the box to type a search term, it will display about five suggestions which I have searched in the long-distant past in some context which I no longer recall. I generally would prefer suggestions not to show up in the first place, and I don't know why these specific terms are the specific ones which show up. Since this issue happens with site-specific search engines, rather than the search engine associated with the address bar, I'm unsure how to delete these suggestions. I normally browse in private windows, and on the rare occasion that I don't, I usually delete my history, and am unsure how the suggestions came to persist, and to persist only in the context I describe? If anyone can help, I'd be thankful.

Asked by owendombert 1 month ago

Answered by cor-el 1 month ago

  • Solved

Live video channels not streaming on Hulu

I have Hulu live tv streaming and the video is not streaming. I get a black screen when I select a channel or an item from the library. This also happens when I try to st… (read more)

I have Hulu live tv streaming and the video is not streaming. I get a black screen when I select a channel or an item from the library. This also happens when I try to stream local tv stations' 24 hr streaming sites. Other streaming services (Disney+, ESPN+, Netflix... etc) stream just fine. Hulu works perfectly in Microsoft Edge but I truly prefer not to use it. I've been using Firefox for years. This has happened after the latest update of Firefox. The update before this latest I experienced a similar problem and using the trouble shoot mode narrowed it down to a problem with Adblocker Ultimate extension. I deleted the extension and reinstalled it and the problem corrected. I did the same this time and no success. I have cleared the cache and reset Firefox and still the problem exists. TIAF any help.

Asked by Thomas DelConte 1 month ago

Answered by Paul 1 month ago

  • Solved

Hulu not working after 129.0 update

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc … (read more)

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?

This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.

Asked by Don 1 month ago

Answered by Paul 1 month ago

  • Solved

Copy Firefox profile to another PC

I have Firefox 129.0 64 bit on 2 laptops, Laptop2023 and Laptop2024. I would like Laptop2024 to match Laptop2023. If possible, would like to copy the Profile, or at lea… (read more)

I have Firefox 129.0 64 bit on 2 laptops, Laptop2023 and Laptop2024. I would like Laptop2024 to match Laptop2023. If possible, would like to copy the Profile, or at least the Bookmarks. The web articles direct me to Help options which do not exist. I do not want to reset anything on the sending laptop.

I have instructions on how to copy bookmarks from years ago, but Firefox has changed so much that they no longer work. How to I copy with the current Firefox version? If possible, email bjedrick@verizon.net.

Asked by Barry Jedrick 1 month ago

Answered by TechHorse 1 month ago

  • Solved

CloudFlare broken loop

let's keep it as brief as possible.. i have no idea what the hell the degraders of cloudflare are doing, for the past YEARS all sites that required cloudflare worked just… (read more)

let's keep it as brief as possible.. i have no idea what the hell the degraders of cloudflare are doing, for the past YEARS all sites that required cloudflare worked just fine, and now i lost access to multiple sites on firefox because of the cursed "are you human: captcha loop" i'm looking for extensions, i'm seeking github codes that i don't even know how to execute. the loop keeps demanding me to change the browser to a chromium.. isn't this supposed to be treated as a targeted cyber crime? from google against mozilla? how do i fix the captcha endless loop?

Asked by Mustafa Shanti 1 month ago

Answered by cor-el 1 month ago

  • Solved

Unable to play video

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error: Unable to play video. Please try again in a supporte… (read more)

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error:

Unable to play video. Please try again in a supported browser.

I have the latest version of firefox. I've cleared the cache and so on. Any idea on how to solve this?

Asked by andres.ruiz.gilabert 1 month ago

Answered by Paul 1 month ago

  • Solved

Firefox get white screen

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, T… (read more)

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

Asked by 1940630798 1 month ago

Answered by sider 1 month ago

  • Solved

Youtube.com Not Opening

Whenever I type youtube.com into the search bar and hit enter, it says it crashed and i can't get in. Here are all my crash id's by the way bp-d1a33e21-28fa-4153-a7b1-62… (read more)

Whenever I type youtube.com into the search bar and hit enter, it says it crashed and i can't get in. Here are all my crash id's by the way

bp-d1a33e21-28fa-4153-a7b1-626440240813 bp-8b610356-0a09-4c8c-aa7e-ccf770240813 bp-2e669436-f743-4fd0-b726-5a4590240813 bp-5976dca3-3d2a-4c1c-a43d-f17ce0240813

Asked by QDAWG 🟢⚪️ 1 month ago

Answered by QDAWG 🟢⚪️ 1 month ago