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Firefox Copy/paste bug on answers.microsoft.com

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it int… (read more)

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it into my message, nothing happens.

However, If I paste the item elsewhere, i.e. in my test editor, and copy it from there, then I can paste it into the answers.microsoft.com. thread message.

I initially thought this was some Microsoft site restriction, but I don't experience this in Chrome. Not only can I paste into a thread there, but I can copy something on that page and paste it into that Microsoft thread in Firefox.

So I suppose. strictly speaking, this is a pasting problem.

Here's an example of a thread there link text

Asked by noel_envode 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Two versions of Mozilla Firefox are installed on my PC.

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use. Both editions are 64-bit type but one is version 109.0.1 (… (read more)

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use.

Both editions are 64-bit type but one is version 109.0.1 (11/04/2023) in

C:\Program Files\Mozilla Firefox and the other is version 128.0.3 (28/07/2024) in C:\Program Files (x86)/Mozilla Firefox.

I suppose it is illegal to have two versions of the same App., so the question is how can I delete the old version (109.0.1) without affecting or damaging the new version (128.0.3)?

Thank you, JOHN HATZITOLIOS

Asked by rogergr311049 6 months ago

Answered by rogergr311049 6 months ago

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Firefox tabs keep crashing

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer open… (read more)

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer opens as always, but if I try to scroll and browse the tab, or if I try to close any of the visible tabs, the whole app crashes. Because of that, I can only switch between tabs by swiping, but it can be annoying if you're used to using many tabs like myself. I have cleared my cache multiple times and it didn't help. I am not too tech-savvy but is there any way to fix it? Thank you!

Asked by OA 7 months ago

Answered by OA 6 months ago

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Firefox partially exiting full screen when I move my mouse at the top of the screen.

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely so… (read more)

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely some things which need improvement ASAP, such as the following: When I mouse over the top of my screen, Firefox semi-exits full screen mode and displays the toolbar. It is extremely annoying. Please make this an option somewhere; for me, even a hacky fix will do. Please, just help me get rid of it. Thanks :)

Asked by nejtehig 6 months ago

Answered by cor-el 6 months ago

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Firefox 128.0

Problem loading images on Home Depot website. It happens when you want detailed images of a product. This is not just one linux distribution. Its many of them. In the cas… (read more)

Problem loading images on Home Depot website. It happens when you want detailed images of a product. This is not just one linux distribution. Its many of them. In the case of Ubuntu same problem with Snap version. Whether .deb or Snap doesn't matter.

I've got a test machine with 10 ssd's in it. I switched over to Ubuntu 24.04 that I installed/configured several months ago. Before updating I checked Firefox. It was version 125. No problems with Home Depot. Updated system. Firefox updated to 128.0. Home Depot wouldn't load images anymore. Did all the usual stuff like disabling a couple of extensions. There are only two. Adblock Plus and Weather. Other than that no changes to Firefox that would be a problem.

I've got Google Chrome installed on these machines too. Home Depot no problem. Images of product load and display fine.

I don't order much on Home Depot so using Google Chrome is not a problem for me. But it is annoying and I know I'm not the only one. Seen it posted in a few forums with no resolution. Also, I have not had any problems with Amazon or Lowes website.They are similar in that they display detailed images of each product. I'm not implying that Home Depot is the only one. Just that its the only one I have discovered. If I recall correctly 127.x may have been where it started. The general images of many products don't seem to be a problem.

Thanks, Gerald

Asked by gerald100 7 months ago

Answered by gerald100 7 months ago

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All web pages only display in text format only

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cac… (read more)

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cache/data, checked latest version. Not touched any setting and Edge works fine with same sites. After using Firefox as by preferred browser for many years it looks like I need to find an alternative which makes me sad.

Asked by max158 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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I uninstalled Kaspersky and now I can't access gmail in firefox

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspers… (read more)

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!

Asked by Sean Wheeler 6 months ago

Answered by Sean Wheeler 6 months ago

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Cannot play Audible samples in Firefox

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a … (read more)

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

Asked by roxri09 6 months ago

Answered by jonzn4SUSE 6 months ago

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Cannot access any websites

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (read more)

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Asked by tal 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Firefox 128.03 No way to get rid of google as search engine

Is Firefox now a complete tool of Google ? about:preferences#search there is no way to delete google as search engine I have startpage and duckduckgo as alternativ… (read more)

Is Firefox now a complete tool of Google ? about:preferences#search there is no way to delete google as search engine I have startpage and duckduckgo as alternative options listed and I can remove them, but google cannot be removed as the REMOVE button is not highlighted in case of Google. Why do you hardcode Google as the default browser for the URL bar ?

From the attached image you can see that the "Remove Tab" is inactive specifically for google. I tried absolutely all advice on the net, and nothing works. Firefox now seemingly FORCES us to use google. This behavior was not present in the previous firefox version I used. It immediately happened after update to 128.0.3 (64-bit).

Is google now hardcoded into firefox ? If so it is time for a hard fork in the firefox code. Hopefully it is not needed.

In addition Google was ruled to be a Monopoly today by a federal judge,

https://apnews.com/article/google-antitrust-search-engine-verdict-apple-319a61f20fb11510097845a30abaefd8

So it would be better for Mozilla/Firefox to not continue the monopoly and become an enabling party in monopoly lawsuits.

Asked by zimbodel 6 months ago

Answered by zimbodel 6 months ago

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Playstation Can't Connect to the server

I am having issues signing in to the playstation store using firefox. It works on edge (although I have the same issue in ungoogled chromium). I have tried refreshing but… (read more)

I am having issues signing in to the playstation store using firefox. It works on edge (although I have the same issue in ungoogled chromium). I have tried refreshing but that didn't work. I uninstalled it and deleted all mozilla folders in appdata, then tried again without signing in to my mozilla account on a fresh install but i'm still having the issue. It might be a windows configuration issue because I don't see why this would work on edge but not on firefox. I've tried disabling all cookie and tracking protection features but I still have the same issue.

Asked by hts739 7 months ago

Answered by hts739 7 months ago

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Firefox always asks which profile to start, ignoring command line arguments

Hi, I'm not sure if this is a bug, or me not using FF properly. I want Firefox in general to ask me, which profile to use when started. So in the Profile-Manager, I remo… (read more)

Hi, I'm not sure if this is a bug, or me not using FF properly.

I want Firefox in general to ask me, which profile to use when started. So in the Profile-Manager, I removed the checkbox for "Use selected profile without asking as startup".

Now, I wanted to create a shortcut for a specific profile, so I tried running `firefox -P "myProfile"` or even `firefox -p "/path/to/myProfile"`. In both cases I get the window asking me which profile to use.

Debian 12.6 - SwayWM Firefox 128.0 (64-bit)

Asked by faji1 6 months ago

Answered by cor-el 6 months ago

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Keyboard shortcuts for media playing on browser accidentally disabled

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but thi… (read more)

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but this has now been disabled. I cannot figure out how to get back to settings to re-enable this feature (checked online, in Mozilla support pages and on Mozilla community)

I think I tapped Ctrl + left arrow to bring up the settings box when I accidentally disabled the keyboard shortcut. Any help would be appreciated

Asked by fariad 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Firefox is not secure!

Firefox releases email addresses and our data to third parties! I installed the Arc browser and Arc offered to load my bookmarks from mozilla. Out of curiosity, I let it… (read more)

Firefox releases email addresses and our data to third parties!

I installed the Arc browser and Arc offered to load my bookmarks from mozilla. Out of curiosity, I let it, and it loaded my bookmarks and folders smoothly. Arc didn't navigate Firefox to the login page, so Firefox released my information without asking me.

What probably happened in the background was that the Arc browser told Firefox which email address it was requesting data from, and Firefox handed over the data to it "on notice". Firefox was not even convinced that the real owner of the email address asked the Arc browser to synchronize the folders.

Is it the famous Firefox reliability?

Asked by info11727 6 months ago

Answered by info11727 6 months ago

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Cannot Play Samples from Audible.co.uk on Firefox

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens u… (read more)

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Here's a link to the page visible in the screenshot: https://www.audible.co.uk/webplayer?asin=1445081911&contentDeliveryType=Unknown&isSample=true&ref_=a_pd_jpp_cloudplayer_1445081911&overrideLph=false&initialCPLaunch=true

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Let me know if you need more info. Thank you!

(I'm in the UK. I don't know if that makes a difference, but I don't see a UK specific forum. Thanks.)

Asked by roxri09 6 months ago

Answered by jonzn4SUSE 6 months ago

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Collections Sync

Firefox on Android has a "Collections" option,it is convenient displaying some websites on the startup page.But "Collections" seems not to be synced.It might be more usef… (read more)

Firefox on Android has a "Collections" option,it is convenient displaying some websites on the startup page.But "Collections" seems not to be synced.It might be more useful if add the option to Sync List. Or it can be used as a specific section of the bookmark (but displayed on the startup page), similar to the bookmarks toolbar on PC. This makes it possible to sync frequently useful websites on both mobile and PC devices. Thank you for reading this.

Asked by ZhzChenc1 6 months ago

Answered by Paul 6 months ago

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DNS over HTTPS

Hello all, I just received my new Windows 11 computer and I'm setting up Firefox to my liking. I have sync turned on, but some of my settings didn't sync, (possibly beca… (read more)

Hello all,

I just received my new Windows 11 computer and I'm setting up Firefox to my liking. I have sync turned on, but some of my settings didn't sync, (possibly because none of my other PCs are turned on?). Anyway, that's not the issue I'm writing about; I was checking the DNS over HTTPS to see what the setting was. The status showed "active" and the setting was set on "default protection".

I changed it to "max protection" but later decided to switch it back to default protection. When I did, the status now showed "inactive". I switched it back and forth between max and default, and the status change from active to inactive each time.

I read that DNS over HTTPS can show inactive under the following conditions: Firefox detects errors or certain network conditions like VPN, parental controls, enterprise policies that tell Firefox not to use DoH. I have a VPN turned on, but it is only active when I'm connected to an unsecured network, and the on/off toggle for the VPN shows "turn on", indicating that it is off and waiting for a network that has a weak security key.

Did I mistakenly think I saw active when it was actually inactive when I first checked the status of the DNS over HTTPS? Any assistance would be greatly appreciated.

Asked by Autotech1 6 months ago

Answered by Autotech1 6 months ago