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Account disconnected

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted an… (read more)

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted and logged in, pinned tabs were gone?! Using the created restore point did NOT restore the pinned tabs. Is there a way to recover the pinned tabs? Thanks in advance. FRANK

Asked by WhiteBimmer 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

stubborn cached web content

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit.… (read more)

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit. Please help me get rid of this! Thanks in advance.

Asked by S+x2Yn8 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

How to restore previous sessions from old hard drive that died

My old hard drive died I couldn't recover it. I cannot mount the disk to another OS etc. The session files cannot be retrived. However I had over 100 tabs open in Fire… (read more)

My old hard drive died I couldn't recover it. I cannot mount the disk to another OS etc. The session files cannot be retrived. However I had over 100 tabs open in Firefox I want to retrieve before the disk crashed. I was signed in to firefox all the time in the old computer.

I now have a new computer, I signed in to firefox and I can recover the bookmarks. But I don't see any option to recover the lots of tabs and sessions from my previous dead disk. It seems there is tab sync options between 2 devices that is concurrently signed in. But I can't sign in to a dead disk. I also can't recover the file.

How can I reteive my old sessions with many tabs? I'm hoping firefox have a way of knowing all my tabs since I was signed in and sync before the disk crash.

Asked by abc 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Unable to download/failed/cancelled downloads

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the downl… (read more)

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the download fails or gets cancelled. I never changed any settings, how can i fix this?

Asked by Qtip_69 4 months ago

Last reply by gijs 3 months ago

Video in Firefox

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not n… (read more)

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not now and I don't think I've changed anything.

Win11 Version 126.0.1 (64-bit)

Asked by Duane Loftus 3 months ago

Last reply by jonzn4SUSE 3 months ago

My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here?

My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here? … (read more)

My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here?

Asked by smerdja 4 months ago

Last reply by cor-el 4 months ago

firefox ate my history

after downloading and installing v.126 of firefox, my history has disappeared. the browser is not generating new history from web site visits. the history is fixed perman… (read more)

after downloading and installing v.126 of firefox, my history has disappeared. the browser is not generating new history from web site visits. the history is fixed permanently on a single web address. this is the web address of a site that is in my toolbar. this site cannot be deleted from the history. this site cannot be deleted through the preferences menu. the same site shows in the history file as the only site visited in the past several months, even though i have not visited that site in the past several months. the browser does not show my browsing history. the browser does not create a browsing history. my history function is permanently broken.

help?

Asked by drollere 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

One site blank in Linux FF but not in Windows FF

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as… (read more)

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as a blank white screen. Every other website I try on the Linux install works perfectly; it is only this one website which does not work.

There are no add-ons, no proxies, no security suites, nothing extra. I cleared all cookies and cache. Tried running FF in Protected Mode. Nothing seems to fix it.  There are no error messages displayed - just a blank white screen.

And, to make it worse, I am not particularly computer-literate, (I'm 82 years old...), so you will have to give me simple guidance if I need to get involved with deeper logging etc.

Asked by dmaxwell1 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox Slow to Load Youtube with Ublock Origin

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is… (read more)

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is the only one that works with Youtube Ads right now.

Asked by allenjftipay10 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Cannot print from Firefox in Win 11, unless I log in as a different Windows user?

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appe… (read more)

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

Asked by jason147 4 months ago

Last reply by cor-el 1 week ago

Increase browser history file size

My FF version 126.0.1 browser history file size is stuck at 10,240 KB. Until recently it was 54,000 KB and change. I would like to get it larger. I've tried all the recen… (read more)

My FF version 126.0.1 browser history file size is stuck at 10,240 KB. Until recently it was 54,000 KB and change. I would like to get it larger. I've tried all the recent help postings relating to places.history.expiration.max_pages, places.history.expiration.transient_current_max_pages, browser.history_expire_days, browser.sessionhistory.max_entries or browser.sessionhistory_max_entries, and so on. Nothing seems to be able to change the "places" file size. Anyone have any more info on this topic?

Asked by internet60623 4 months ago

Last reply by TechHorse 4 months ago

Closing a tab next to an unloaded one jumps to previous tab

Hi, If I have an unloaded tab on right of the current tab and I close the current one, instead of going to the right tab, which is the unloaded one, it jumps to another … (read more)

Hi,

If I have an unloaded tab on right of the current tab and I close the current one, instead of going to the right tab, which is the unloaded one, it jumps to another tab which I'm not sure has what relation to it, it certainly is not the tab that opened it.

I removed every modified entry of "Browser.tab" in About:Config, installed "Select After Closing Tab", no result.

Thanks

Asked by Silliness7034 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Obscure canvas rendering issue

Hello, I have created a webpage with a canvas element that allows the user to draw an irregular path by pressing down the mouse, similar to the free drawing of a paint … (read more)

Hello,

I have created a webpage with a canvas element that allows the user to draw an irregular path by pressing down the mouse, similar to the free drawing of a paint application. The issue is that the very first time that the user presses the mouse, the line stops abruptly, while the next times the lines are drawn correctly. The events seem to fire correctly and the page works fine at Chromium, so it seems to be a Firefox issue. You can find the html page below. I am curious, what could be the problem?

<!DOCTYPE html>
<html lang="el">

<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Canvas</title>
  <style>
    #canvas {
      background-color: whitesmoke;
      border: solid 2px brown;
    }
  </style>
</head>

<body>
  <canvas id="canvas"></canvas>

  <script>
    function startDrawing(e) {
      isDrawing = true;
      context.beginPath();
      context.moveTo(e.offsetX, e.offsetY);
    }

    function draw(e) {
      if (isDrawing) {
        context.lineTo(e.offsetX, e.offsetY);
        context.stroke();
      }
    }

    function stopDrawing(e) {
      console.log("stopped drawing")
      isDrawing = false;
    }

    const canvas = document.getElementById('canvas');
    const context = canvas.getContext('2d');
    var isDrawing = false;
    canvas.width = 1000;
    canvas.height = 1000;
    context.strokeStyle = "#913d88";
    context.lineWidth = 2;
    canvas.onmousedown = startDrawing;
    canvas.onmouseup = stopDrawing;
    canvas.onmousemove = draw;
  </script>
</body>

</html>

Asked by ngiatsog 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox forgets my passwords

Hello, My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did t… (read more)

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

Asked by François Bergmans 4 months ago

Last reply by Emma lily 2 months ago

Import password csv file from Roboform to Firefox

I'm trying to import a password csv file generated by Roboform into firefox password editor. I've exported the csv file from Roboform but when I try to import to the Fir… (read more)

I'm trying to import a password csv file generated by Roboform into firefox password editor. I've exported the csv file from Roboform but when I try to import to the Firefox password page I get: "Incorrect or missing column headers. Make sure the file includes columns for username, password and URL". The csv file does have column headings. Is there a way to do this?

Asked by cmcconnaha 4 months ago

Last reply by cor-el 4 months ago

DeveloperCommunity.visualstudio.com site not displaying content

When I try to access Developer Community from Visual Studio 2022 ('Send feedback' 'report a problem') the banner displays with selection items but no content is displayed… (read more)

When I try to access Developer Community from Visual Studio 2022 ('Send feedback' 'report a problem') the banner displays with selection items but no content is displayed. This has been a problem for several months (years maybe). I now have a problem that I cannot solve and I need to report it and I cannot if content is not displayed.

Asked by LeeRossCritchlow 3 months ago

Last reply by cor-el 3 months ago

Fire Fox browser resetting and changing olor

When I open Firefox browser the browser restsets and changes color to pink in the web address line. I have asked this question before. Is there someone technically famila… (read more)

When I open Firefox browser the browser restsets and changes color to pink in the web address line. I have asked this question before. Is there someone technically familar with Firefox that can resolve this issue?

Asked by soles329 3 months ago

Last reply by cor-el 3 months ago