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  • Archived

Account sync: account history missing?

Firefox was logged into my account and synced before migrating computer to Azure AD. After installing and logging into the fresh install of Firefox, there is no data asso… (read more)

Firefox was logged into my account and synced before migrating computer to Azure AD. After installing and logging into the fresh install of Firefox, there is no data associated with the account. It looks as though it was created today, even though I logged into the pre-existing account. I even have emails to this account from over a year ago.

Any way to recover?

Asked by Floogle 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

firefox browser help

Ive tried reinstalling firefox because i am not able to download anything with this browser. I thought freshly installing firefox would fix the issue and allow me to do… (read more)

Ive tried reinstalling firefox because i am not able to download anything with this browser. I thought freshly installing firefox would fix the issue and allow me to download but it didnt. I also am tried to download an addon/extension, and that automatically fails to download. How can i fix this?

Asked by Qtip_69 1 year ago

Last reply by Paul 1 year ago

  • Archived

Google won't keep me logged in

Hello! Google won't keep me logged in onto their services on Firefox, so that means for every time i open up Firefox I have to re-log in. I don't know why this happens, a… (read more)

Hello! Google won't keep me logged in onto their services on Firefox, so that means for every time i open up Firefox I have to re-log in. I don't know why this happens, and I want to keep myself logged in onto google services but I don't know how to toggle it. Please help thank u!

Asked by voicualex785 1 year ago

Last reply by voicualex785 1 year ago

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  • Archived

Unable to

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the downl… (read more)

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the download fails or gets cancelled. I never changed any settings, how can i fix this?bold text

Asked by Qtip_69 1 year ago

Last reply by Paul 1 year ago

  • Archived

Obscure canvas rendering issue

Hello, I have created a webpage with a canvas element that allows the user to draw an irregular path by pressing down the mouse, similar to the free drawing of a paint … (read more)

Hello,

I have created a webpage with a canvas element that allows the user to draw an irregular path by pressing down the mouse, similar to the free drawing of a paint application. The issue is that the very first time that the user presses the mouse, the line stops abruptly, while the next times the lines are drawn correctly. The events seem to fire correctly and the page works fine at Chromium, so it seems to be a Firefox issue. You can find the html page below. I am curious, what could be the problem? 

<!DOCTYPE html>
<html lang="el">

<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Canvas</title>
  <style>
    #canvas {
      background-color: whitesmoke;
      border: solid 2px brown;
    }
  </style>
</head>

<body>
  <canvas id="canvas"></canvas>

  <script>
    function startDrawing(e) {
      isDrawing = true;
      context.beginPath();
      context.moveTo(e.offsetX, e.offsetY);
    }

    function draw(e) {
      if (isDrawing) {
        context.lineTo(e.offsetX, e.offsetY);
        context.stroke();
      }
    }

    function stopDrawing(e) {
      console.log("stopped drawing")
      isDrawing = false;
    }

    const canvas = document.getElementById('canvas');
    const context = canvas.getContext('2d');
    var isDrawing = false;
    canvas.width = 1000;
    canvas.height = 1000;
    context.strokeStyle = "#913d88";
    context.lineWidth = 2;
    canvas.onmousedown = startDrawing;
    canvas.onmouseup = stopDrawing;
    canvas.onmousemove = draw;
  </script>
</body>

</html>

Asked by ngiatsog 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can't download any Attachments

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the f… (read more)

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the first clue as to what this is.

Asked by Stacy Russell 1 year ago

Last reply by gijs 1 year ago

  • Archived

Closing a tab next to an unloaded one jumps to previous tab

Hi, If I have an unloaded tab on right of the current tab and I close the current one, instead of going to the right tab, which is the unloaded one, it jumps to another … (read more)

Hi,

If I have an unloaded tab on right of the current tab and I close the current one, instead of going to the right tab, which is the unloaded one, it jumps to another tab which I'm not sure has what relation to it, it certainly is not the tab that opened it.

I removed every modified entry of "Browser.tab" in About:Config, installed "Select After Closing Tab", no result.

Thanks

Asked by Silliness7034 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Profile switching

I recently switched from windows to Linux, and was using it for 3 months now. It was due to window recall Feature. But still i was using chrome as default and daily brows… (read more)

I recently switched from windows to Linux, and was using it for 3 months now. It was due to window recall Feature. But still i was using chrome as default and daily browser. I wanted to explore firefox, its great actually, except 2 things which might need me to switch back to chrome or brave.

1. it don't have fu**king Profile switch, I mean i use 11 Profiles On Chrome, most people still use 2-4 profiles, how can we move to a browser that dont support profiles. I know we can add profiles by "about:Profiles" I tried it. It worked but guess what? To switch profile i have to manually go to that page to launch it. So much time consuming and frustrating. Why not simply add a btn on profile pic like chrome to switch profiles?

2. Add-ons is good thing, but there should be a way to install things from chrome web store, i not found any.

If firefox can fix these two things firefox can simply grow back to 30+ % market share, but if not people will just test l;like me and go.

Asked by Amanullah 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

Yahoo News: "Your comment failed to publish" Error

For months, now, whenever I try to post a comment on a Yahoo! News article, it reads: "Your comment has failed to published." This only happens in Firefox. My "Privacy &a… (read more)

For months, now, whenever I try to post a comment on a Yahoo! News article, it reads: "Your comment has failed to published." This only happens in Firefox. My "Privacy & Security" settings are set to "Standard," my "History" set to "use custom settings for history" with settings "Remember browsing and download history" and "Clear history when Firefox closes." so cookies and cache get cleared then.

Sometimes this works when starting a new session. But I shouldn't have to start another session and lose all of my logins just to post a comment on a Yahoo News article.

Anyone else having this problem? Is there an easy and permanent fix? What are you settings set at?

Asked by FireFoxFan1 1 year ago

Last reply by FireFoxFan1 1 year ago

  • Archived

Tahoo Mail attachments

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be… (read more)

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be able to open all attachments

Asked by upensaraiya 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox jumps unloaded tabs when closing an adjacent one

If you close a tab that is next to one or more unloaded tabs, firefox jumps those and opens the next one that is loaded. Is there a way to disable this so upon closing it… (read more)

If you close a tab that is next to one or more unloaded tabs, firefox jumps those and opens the next one that is loaded. Is there a way to disable this so upon closing it would open the right tab, whether loaded or not. I tried "Select After Closing" add-on, didn't fix it. Disabled Auto Unloading via about:config, same result.

Asked by Silliness7034 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

about:support shows a list of ad-ons I was unaware of. Are these preinstalled?

I visited about:support for the first time today, and I notice a list of Add-ons I was unaware of (i.e. I did not installed these), and I have questions. Some of these m… (read more)

I visited about:support for the first time today, and I notice a list of Add-ons I was unaware of (i.e. I did not installed these), and I have questions.

Some of these made me think about the search shortcuts I see in Firefox's search setting:

amazondotcom@search.mozilla.org bing@search.mozilla.org ddg@search.mozilla.org ebay@search.mozilla.org google@search.mozilla.org wikipedia@search.mozilla.org

Are these preinstalled in the Firefox browser? What is their function? Are the search shortcuts and these add-ons associated?

Thanx

Asked by cybertrapped 1 year ago

Last reply by James 1 year ago

  • Archived

Cannot install Adobe Acrobat extension for Firefox Windows

I'm trying to add the Adobe Acrobat extension for some forms since I prefer it over the app, but it does not seem to be available in Firefox's extension add-ons. The inst… (read more)

I'm trying to add the Adobe Acrobat extension for some forms since I prefer it over the app, but it does not seem to be available in Firefox's extension add-ons. The instructions I found from Adobe themselves don't seem to account for the most recent version (unclear which version I have, I got it off the microsoft store) and there's a FAQ board saying the extension is only available for versions 73 and older. Is it simply not available for me or am I not looking hard enough? Thanks!

Asked by Nicole Fitch 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

video calling is not supported on this browser

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to fi… (read more)

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to find a browser that works?

I see that other people have raised this point,but there does not seem to be a response from firefox.

Asked by rickpike2008 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Enhanced Tracking Protection breaks thisamericanlife.org audio player

Hello, I'm a web developer working for the public radio show This American Life. We have a web audio player on the website and recently I noticed it stopped working in … (read more)

Hello,

I'm a web developer working for the public radio show This American Life. We have a web audio player on the website and recently I noticed it stopped working in Firefox. Looking closer at the issue, I realized that Enhanced Tracking Protection is blocking one of the scripts (pdst.fm - Spotify). Because ETP is turned on by default, I'm hoping there's a way to help bring this part of the site back to functioning without bypassing the Spotify script, as currently that's out of my power. Any help would be appreciated.

Thanks very much, Mark Nicola

Asked by mark.is.at.a.computer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Brower doesn't load pages much of the time.

For months, Firefox will not load pages, like for google for instance. I will press Enter to load the page and it just won't do anything. Sometimes quitting and restartin… (read more)

For months, Firefox will not load pages, like for google for instance. I will press Enter to load the page and it just won't do anything. Sometimes quitting and restarting fixes the issue, sometimes it doesn't. It isn't my internet, as I often have to open Safari to load the page instead, which always works.

I just did a refresh of Firefox, but the issue persists. It's getting to the point of potentially switching browsers. It's frustrating to have to switch browsers if I need a page to load.

Asked by edampf2794 1 year ago

Last reply by edampf2794 1 year ago