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  • Archived

Credit card info

I went to settings and then to privacy and security and tried to find auto fill to remove credit card info. I couldn't find the setting the browser told me to find. … (read more)

I went to settings and then to privacy and security and tried to find auto fill to remove credit card info. I couldn't find the setting the browser told me to find.

Asked by Steven 1 year ago

Last reply by tameramomo 11 months ago

  • Archived

2 Private window questions, please

I have two questions regarding the usage of a private window. I am using 126.0.1 on a mac desktop (and laptop) using 13.6.7 ventura. Long time user of firefox, but new to… (read more)

I have two questions regarding the usage of a private window. I am using 126.0.1 on a mac desktop (and laptop) using 13.6.7 ventura. Long time user of firefox, but new to private windows.

1) I am using a popup blocker on firefox (UBlock Origin). Its icon shows on the browser window, but in a private window the icon disappears and I am getting popups. Do pop up blockers work in a private window? Is there a setting for that? 2) on my main browser Firefox home page I have 4 rows of shortcuts. On a private window home page there are none, and no settings icon to address this. Are shortcuts allowed on a private window home page and, if so, how to add?

Thanks

Asked by John DiLeo 1 year ago

Last reply by cor-el 1 year ago

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firefox ate my history

after downloading and installing v.126 of firefox, my history has disappeared. the browser is not generating new history from web site visits. the history is fixed perman… (read more)

after downloading and installing v.126 of firefox, my history has disappeared. the browser is not generating new history from web site visits. the history is fixed permanently on a single web address. this is the web address of a site that is in my toolbar. this site cannot be deleted from the history. this site cannot be deleted through the preferences menu. the same site shows in the history file as the only site visited in the past several months, even though i have not visited that site in the past several months. the browser does not show my browsing history. the browser does not create a browsing history. my history function is permanently broken.

help?

Asked by drollere 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox maintained and released by mozilla

Hi folks, I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak. I see in this article that one of the options is to use flatpak packag… (read more)

Hi folks,

I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak.

I see in this article that one of the options is to use flatpak package: https://support.mozilla.org/en-US/kb/install-firefox-linux

Is this article produced / reviewed by mozilla? Is flatpak an officially trusted, backed by mozilla, means of installing firefox on a system?

On flathub one can observe the "Verified" seal which indicates that such package is developed and maintained by original package developers (in case Mozilla). One can also observe in multiple forums here and there that mozilla is the one that builds and maintain this package.

Though a seal is nice, and users opinions are ok, it would be good to have artifacts that would evidence better this relationship. Also, would be good to have this officially stated in mozilla's website, under "Download options and other languages" section, something like "you can also safely install firefox through the flatpak package available on flathub which is developed / maintained / signed by mozilla itself".

Or maybe all of this information is around and i am just not able to link it together.

Thanks

Asked by Fred 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Random unistall/reinstall lost all my book marks

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed … (read more)

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed Firefox into the run dialog and FF came up but has no icons on the home screen, zeroed out my bookmarks bar below the URL field and deleted all my bookmarks (100s).

I went into the User/../../Mozilla folder system and found a folder called bookmarksBackup or something similar. It was completely empty.

Any chance these were saved somewhere else as well?

126.0.1 (64-bit) on Windows

Thanks

Asked by bsbaixo 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox forgets my passwords

Hello, My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did t… (read more)

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

Asked by François Bergmans 1 year ago

Last reply by Emma lily 1 year ago

  • Archived

Icons added to Firefox Focus Home Screen are chopped off

I did post this before, and Paul replied (thanks) but he didn't suggest a solution. When I add bookmarks to the Firefox Focus home screen, those icons are cut off, so the… (read more)

I did post this before, and Paul replied (thanks) but he didn't suggest a solution. When I add bookmarks to the Firefox Focus home screen, those icons are cut off, so the label is very difficult to read. If this is a bug then I reported it earlier to Bugzilla, but if it is not a bug then how can I fix it, please? Thank you.

Asked by BruceWF 1 year ago

Last reply by BruceWF 1 year ago

  • Solved
  • Locked
  • Archived

Cannot access Ralph's coupons

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed An error occurred during a connection to www.ralphs.com… (read more)

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed

An error occurred during a connection to www.ralphs.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by stjjm23 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

I can't open uwyo.edu website on mac firefox

Hello, I cannot open the uwyo.edu website on my Firefox browser. I have no problems with other browsers. I tried and checked the solutions people shared, but none of the… (read more)

Hello,

I cannot open the uwyo.edu website on my Firefox browser. I have no problems with other browsers. I tried and checked the solutions people shared, but none of them worked for me. I checked the DNS and different networks, and I also checked the link below:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

I would appreciate it if you could help.

Thank you and best regards, Farshad

Asked by Farshad Ghorbani 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Youtube audio is cutting/bugging out on vids after looping sometimes.

Ever since I switched to Firefox a few months ago, i've noticed that the audio on youtube music vids cuts out when I put the video on a loop sometimes. Moving the play ba… (read more)

Ever since I switched to Firefox a few months ago, i've noticed that the audio on youtube music vids cuts out when I put the video on a loop sometimes. Moving the play bar to a different point/time on the video fixes it but it is extremely annoying. Can anyone help with fixes? Thanks

Asked by up656196 1 year ago

Last reply by up656196 1 year ago

  • Archived

Closing a tab next to an unloaded one jumps to previous tab

Hi, If I have an unloaded tab on right of the current tab and I close the current one, instead of going to the right tab, which is the unloaded one, it jumps to another … (read more)

Hi,

If I have an unloaded tab on right of the current tab and I close the current one, instead of going to the right tab, which is the unloaded one, it jumps to another tab which I'm not sure has what relation to it, it certainly is not the tab that opened it.

I removed every modified entry of "Browser.tab" in About:Config, installed "Select After Closing Tab", no result.

Thanks

Asked by Silliness7034 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Locked
  • Archived

why is firefox so [removed] all of a sudden?

EVERY [removed] DAY firefox looses my tabs, historys, extensions/addons, prefferences and settings.... EVERY [removed] DAY!!! why am i wasting hours each day trying to re… (read more)

EVERY [removed] DAY firefox looses my tabs, historys, extensions/addons, prefferences and settings.... EVERY [removed] DAY!!! why am i wasting hours each day trying to recover basic [removed] ur piece of shit web browser clearly cant retain. even [removed] BING would be better at this point. ive tried everything at this point even down to tab managers but again without the webrowser holding extension info this too is [removed] useless. whats more annoying is it has clearly been an issue for over 8 years with a 10sec google search.... SORT YOUR [removed] OUT!!!!!!! yes im on windows, yes im up to date, yes ive tried resetting ur web browser, yes i have a [removed] folder with "old firefox data" on my descktop i cant use, yes ur web browser is a piece of [removed], yes i will be uninstalling this [removed] shortly. sadly i still remember the day firefox was king...... o how the mighty have fallen..

Asked by ryan churchill 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

I am not able to import my bookmarks from HTML though I have exported them in a HTML file

Hey, I have previously exported my bookmarks in an HTML file. When reinstalling Firefox, I tried to import them using the HTML backup file. It says that 309 bookmarks ha… (read more)

Hey,

I have previously exported my bookmarks in an HTML file. When reinstalling Firefox, I tried to import them using the HTML backup file. It says that 309 bookmarks have been found, but nothing changes on the bookmarks bar, still showing the "Import bookmarks" bookmark. These are very important bookmarks I would really like to get back, can you help me please ?

Asked by Daphné Lambert 1 year ago

Answered by Daphné Lambert 1 year ago

  • Archived

Tahoo Mail attachments

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be… (read more)

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be able to open all attachments

Asked by upensaraiya 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Can't download any Attachments

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the f… (read more)

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the first clue as to what this is.

Asked by Stacy Russell 1 year ago

Last reply by gijs 1 year ago

  • Locked
  • Archived

Firefox Slow to Load Youtube with Ublock Origin

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is… (read more)

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is the only one that works with Youtube Ads right now.

Asked by SuMo Bot 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago