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bookmarks side bar default setting to NO

I have used firefox for years as my browser with my home page set to google. I have always had a bookmarks toolbar but never a bookmarks side bar and do not want one. T… (read more)

I have used firefox for years as my browser with my home page set to google. I have always had a bookmarks toolbar but never a bookmarks side bar and do not want one. The other day a bookmarks side bar suddenly appeared. I have moved it from left side to right side and can delete it temporarily by using CTRL +B, but can't find a way to permanently remove it, i.e. make the default setting so that the side bar doesn't appear. can you help?

Asked by mmzz02468 11 months ago

Last reply by mmzz02468 11 months ago

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Web site not answering

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy s… (read more)

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

Asked by w5513 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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reCAPTCHA dialog does not appear

I encountered a website today for which the reCAPTCHA dialog wouldn't appear. This is not a case of the endless blue circling of the reCAPTCHA screen. In this case, the r… (read more)

I encountered a website today for which the reCAPTCHA dialog wouldn't appear. This is not a case of the endless blue circling of the reCAPTCHA screen. In this case, the reCAPTCHA screen does not appear at all.

I thought it was a problem with my account at the website since nothing happened when I clicked LOGIN. It wasn't until I tried Edge and the reCAPTCHA dialog appeared that I realized the problem was not with the website, but with Firefox not presenting the reCAPTCHA dialog.

I do not know whether the problem is with the site specifically since I have not encountered any other sites recently that required reCAPTCHA authentication.

Thanks... bms

Currently running Firefox v125.0.3 (Standard Browser Security) on Windows 11 Pro (v10.0.22621 Build 22621)

Asked by bms 11 months ago

Answered by James 11 months ago

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firefox updates

I have firefox updates set to auto. But I want them to load updates when im not using the browser. What currently happens is I open the browser only to get shanghaid by t… (read more)

I have firefox updates set to auto. But I want them to load updates when im not using the browser. What currently happens is I open the browser only to get shanghaid by the update process. I dont want that. when I open the browser I want to go straight to what i am doing. I dont want to have to sit there and wait while the browser updates. If it did updates once a month or less it wouldnt be such an issue but the damn browser is updating every few days or even every day and it always wants to do it when I want to do my own work. IS there not a way for the browser to update while im asleep at 3 am? When Im not wanting to use it. Its so irritating. It causes me to not bother with updates. I dont want to comply. When IM given a choice for any updating I set updates to install in the early hours when Im not inconvenienced by it. How can I do this with firefox?

Asked by uncleresry 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

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captcha does nothing but spin the circle when trying to log into Disqus

I use Disqus daily. A few months ago it became necessary to disable the shield in the address line. Yesterday captcha quit working. I input my email and password and cl… (read more)

I use Disqus daily. A few months ago it became necessary to disable the shield in the address line. Yesterday captcha quit working. I input my email and password and click captcha and the circle starts spinning and never ends. This happens on all sites using Disqus.

 Is there any way to get Firefox to work with Disqus and Captcha?

Asked by miklkit 11 months ago

Answered by cor-el 11 months ago

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Sorry but even getting to find HOW to Submit to get help is awful. Desperate for help with Thunderbird lost all my emails - again!

Urgent Help Please as lost ALL EMAILS - I cannot get to post in Thunderbird: 1) I've now spent 4 hours, (from what was trying to sort a 'simple' problem on the server), a… (read more)

Urgent Help Please as lost ALL EMAILS - I cannot get to post in Thunderbird: 1) I've now spent 4 hours, (from what was trying to sort a 'simple' problem on the server), as I couldn't send or receive any emails, as they think I've 6.5Gb of data on it, in spite of my deleting all my emails off it. So they allowed some extra space to temp sort it again. It's been an issue for about 3mths now. But I deleted everything just the other day having confirmed that was not deleting them off my laptop and that the previously lost emails 2 yrs ago weren't still on their server.

But now checked back on my email client Thunderbird, and I've no emails. They're all GONE bar the odd few I've put into folders (I stopped using folders years back as that lost all my emails way back then!), so I'd been keeping them all in the Inbox. Although I've a few old Inbox files with previous old old emails in so I can access them if I need to. But at least their there! But now again I've just lost everything. This is such a disaster.

Over the last 2yrs it's been going OK until today. Now it's LOST ALL MY EMAILS. I'm as per usual up to my eyes and have to travel this friday for meetings next week. The last thing I needed today was this. I've lost so much data and info in those emails it's doesn't bare thinking about. From show tickets that I need, medical info and data, to flight details to all sorts of crucial data. My ONLY saving grace is that anything I've replied to, I have a copy in the sent folder.

So Please Forgive this being in Firefox, as I can't even add it to Thunderbird help area!! I've had to reset my pw too just to sign in. Sadly right now it all feels so very upsetting I'm thinking I'll have to just have to start using another email client! If every 2 yrs I lose all my emails then this is just not acceptable. I hope you can move this to the Thunderbird threads. If you do please send me a link to it so I can try and find it.

What's so upsetting is had I saved the Inbox file when I saw the 13Gb file size, a bit eariler then, I think I could have saved them. I fear though that the remote server people deleted something, that was somehow still linked to my system and that's meant they've deleted my emails off my laptop too! Terrifying! (Perhaps that is what happened before back in '22. ???) I did look at a 'Sync' settings but not sure what they did so cancelled back out of them.

Running on Win 10 Pro 64Bit i7core 8Gb Ram Thunderbird 115.10.1 (64-bit)

Any and all help will be most gratefully received.

Sub issue to get help : 2) Error to Sumbit to Thunderbird: Sadly I've gone around and around your system saying Ask Question when nothing answers my query on the Thunderbird email questions. But when you click on Ask Question it just takes you back around the system again / Browse all Programs / re click on thunderbird/ reclick on Emails and back to list of FAQ's but nothing helps so click on Get Help and back around you go in a deja vu system.

Asked by AuroraMagic 12 months ago

Last reply by Matt 11 months ago

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Search Engine

I have made Firefox my default browser, and set Google as my default search engine. I'd like to keep it that way, BUT ... Every morning when I come to work and open my … (read more)

I have made Firefox my default browser, and set Google as my default search engine.

I'd like to keep it that way, BUT ...

Every morning when I come to work and open my browser and begin to search .. Yahoo comes up .. or Bing ???? I delete them, and again set Google as the default ... BUT FIREFOX CONTINUES TO REVERT TO YAHOO, or BING SEARCH RESULTS  ?!?!?!?!?!?

Even when I deliberately open Google and search in Google .. the results appear and then suddenly, a new window pops up with Yahoo results, covering up the Google results????

How can I make Firefox respond to the default search setting I choose????

This is intolerable. If I can't get ride of Yahoo and Bing and all these other inferior search engines, then I'm going to go back to using Chrome.

Asked by Kevin 11 months ago

Last reply by cor-el 11 months ago

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Firefox UI freezes when clicking the addressbar.

I am using Firefox 125 in Windows 11. And this just happens recently. Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. … (read more)

I am using Firefox 125 in Windows 11. And this just happens recently.

Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. The Firefox UI freezes (before the dropdown list of addresses is shown). The video/audio/other effects are still working, and from task manager, it does not cost more CPU/mem than usual. But it does not response to key press or mouse action. All I can do (that I know of) is killing the processes. The problem does not seem related to "current" webpage I am browsing. And I have not installed new addons for a few months.

Any idea what should I look into?

Asked by Magicloud 12 months ago

Answered by Magicloud 11 months ago

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Opening Firefox with a password without setting up Firefox sync

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing s… (read more)

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing sync?

Asked by exodu 12 months ago

Answered by cor-el 12 months ago

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Network Protocol Error

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I r… (read more)

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I routinely use. I have tried several of the solutions from Firefox and also searched other solutions online to no avail. I like the Firefox web browser. Can you provide me some other solutions

Network Protocol Error An error occurred during a connection to xxxxxxxxxxxxxxx. The page you are trying to view cannot be shown because an error in the network protocol was detected. • Please contact the website owners to inform them of this problem.

Asked by mrhend 11 months ago

Last reply by cor-el 11 months ago

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Search defaults to UK. How undo? Using Duck Duck Go for search.

My default search engine is Duck Duck Go. I frequently use a VPN. I am usually in North America and want to search sites in North America. When I run a search by typ… (read more)

My default search engine is Duck Duck Go. I frequently use a VPN.

I am usually in North America and want to search sites in North America. When I run a search by typing a search term in Firefox, I get results beginning in UK, and I see that a blue toggle switch has been set to UK. (See image.)

This started 2-3 weeks ago.

How do I set things so that my searches begin in North America?

I have checked "about:config" preferences and do not see anywhere that UK is specified. I don't see a region preference setting, either.

Thank you.

Asked by ezameht 11 months ago

Last reply by ezameht 10 months ago

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Missing Window?

Hey there, I had two windows in firefox open, one of which had a lot of tabs. I was using firefox on my surface pro, and then got up to get a snack. I came back, and the … (read more)

Hey there, I had two windows in firefox open, one of which had a lot of tabs. I was using firefox on my surface pro, and then got up to get a snack. I came back, and the window, which I had been using for some time, was gone. The other window was still open, and firefox had not been closed. I thought I would just open it up by restoring recently closed window, but it was gone. I routinely clear my history, but even tabs that I just had open 5 minutes ago are missing from my history, like I never opened them in the first place. What is going on?

Asked by Carina Elliott 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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how to remove the "how to set your home page" tab that opens every time

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and resta… (read more)

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and restarting the laptop, but it continues to pop up every time I open firefox as a 2nd tab. I am/was happy with my homepage opening to google. How can I get rid of this second tab. thanks

Asked by mmzz02468 11 months ago

Answered by cor-el 11 months ago

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Not able to load sites

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of… (read more)

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

Asked by Anton 11 months ago

Last reply by Anton 11 months ago

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Yahoo Homepage

My yahoo homepage on firefox looks totally different than it did last week. Chrome and edge still look like the home page should but firefox does not. I screen shared wit… (read more)

My yahoo homepage on firefox looks totally different than it did last week. Chrome and edge still look like the home page should but firefox does not. I screen shared with yahoo and they said it was a firefox issue. Anyone know how to make the homepage look like chromes and edge? I added pics from edge and firefox for comparison.

Asked by sntstrohmetz 11 months ago

Last reply by cor-el 11 months ago