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  • Archived

Can't Log Into Secure Websites

I recently bought new computer with Windows 11 Home Edition. Downloaded FIREFOX browser and migrated in my bookmarks, (which worked GREAT!!!!). Then I attempted to log in… (read more)

I recently bought new computer with Windows 11 Home Edition. Downloaded FIREFOX browser and migrated in my bookmarks, (which worked GREAT!!!!). Then I attempted to log into the Your Neighbourhood Credit Union (YNCU) website. I could enter my user name, password and security question but then I received a message, on their website: "The system is experiencing problems. Please try again later." (see attachment below). After working with YNCU staff for HOURS, it was suggested that I log in using "Microsoft EDGE" browser. My login was accepted in seconds - NO problems. Today I attempted to log into the Canada Revenue Agency (CRA). Again I was able to enter my user name, password and answer to my security question. The response I received was: "404 -- NOT FOUND From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10,4.5 404 Not Found The server has not found anything matching the Request-URI. No indication is given of whether the condition it temporary or permanent. If the server does not wish to make this information available to the client, the status code 403 (Forbidden can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address." I immediately attempted to log into the CRA website using "Microsoft EDGE" and was IMMEDIATELY granted access after entering security information. I REALLY LIKE using the FIREFOX browser - and detest using Microsoft EDGE, but unless this access issue is resolved I will be forced to use EDGE :(.

Asked by JD 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (read more)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Youtube Juttering & Stppping only on firefox

I have a M2 Max Pro MAC. I have read other posts about this and people suggest starting in safe mode doen that and it still happens. Removing all pluggins and restarting … (read more)

I have a M2 Max Pro MAC. I have read other posts about this and people suggest starting in safe mode doen that and it still happens. Removing all pluggins and restarting doen that and it still happens. IT doenst happem on any otehr browser.... help please?

Asked by austen 1 year ago

Answered by zeroknight 1 year ago

  • Archived

CPU for Firefox in my Mac is abnormally high

I've installed firefox and weirdly when I use youtube or just browsing the CPU is 250 and it's draining my new mac really quickly. This did not happen before on my previo… (read more)

I've installed firefox and weirdly when I use youtube or just browsing the CPU is 250 and it's draining my new mac really quickly. This did not happen before on my previous mac. Seeking some help and answers, went to Apple genius bar and they've stated is the firefox application that is causing the fast drain of power.

Asked by Angela Zheng 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

No longer able to run YouTube full screen in the background.

Since the most recent update, I can no longer run YouTube full screen in the background while I am working with other programs. This morning, when I put YouTube in fulls… (read more)

Since the most recent update, I can no longer run YouTube full screen in the background while I am working with other programs. This morning, when I put YouTube in fullscreen, it creates a second desktop. When I go to open a program, it switches me back to the first desktop.

Asked by Yellowrover 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Help! Printing Header/Footer Issues?

I'm using the current version of Firefox 124.0.1 (64-bit). I recently noticed that when I print -- there's no webpage title or URL address with date on the bottom even w… (read more)

I'm using the current version of Firefox 124.0.1 (64-bit). I recently noticed that when I print -- there's no webpage title or URL address with date on the bottom even when I have checked and selected print headers/footers before printing. Is this a bug? Can you please help me? Thank you.

Asked by Jade Sparkle 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

YouTube says that I downloaded a video. It's shows that on my YouTube Premium (signed in) page. But I can't find it on my iMac.

Hello, So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are… (read more)

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D

Asked by John D Stickle 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

extenstion bar & show tab titeles

see my screenshot: 1. this smal ? arrow - show tab titles- how can i disable in about:config 2.other symbol -extensies are empty...how can i add here my addons? 1- i dont… (read more)

see my screenshot: 1. this smal ? arrow - show tab titles- how can i disable in about:config 2.other symbol -extensies are empty...how can i add here my addons? 1- i dont have it in my desktop and 2-in this desktop i see all my addons, in this symbol.these screenshot are from my new laptop...

Asked by Slawomir Dzwonek 1 year ago

Answered by zeroknight 1 year ago

  • Archived

SSL certificate not fully recognized

My webite https://www.tanzaniabirds.net/alphabetical1.htm#gsc.tab=0 has an SSL certificate. The website shows as secure on Edge, Chrome and Safari but not on Firefox. The… (read more)

My webite https://www.tanzaniabirds.net/alphabetical1.htm#gsc.tab=0 has an SSL certificate. The website shows as secure on Edge, Chrome and Safari but not on Firefox. The message on the Firefox secure symbol says parts of the page such as photos are not secure. This website is practically all photos taken by me and friends. What can be done to make it show as secure on Firefox? Thanks.

Asked by ireggert 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox won't let me choose where to save PDFs

Firefox has the option to "choose where to save files to" on its options, which I have activated. It works for pretty much every file format/extension EXCEPT PDFs. When I… (read more)

Firefox has the option to "choose where to save files to" on its options, which I have activated. It works for pretty much every file format/extension EXCEPT PDFs. When I open a PDF on Firefox, it is automatically saved to the downloads folder, overriding my own settings. This is pretty annoying, I wondered if there was a way to choose individually like I do for all my other files.

Asked by Korodai 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Disable Firefox Password Manager Completely via plist

Attempting to disable FF Password manager completely for my org via a plist. Currently have the password manager itself disabled but can't figure out how to disable the A… (read more)

Attempting to disable FF Password manager completely for my org via a plist.

Currently have the password manager itself disabled but can't figure out how to disable the Auto-fill settings with previously saved passwords prior to the password manager being disabled?

Is this possible? Or is this disabled already when the password manager itself is disabled?

Currently have this set via a plist:

<key>PasswordManagerEnabled</key> <false/>

Asked by Matthew L 1 year ago

Last reply by Mike Kaply 1 year ago

  • Archived

Settings such as Experiments are turned on after updates

Hello, I hope your day is going well! (^_^) I highly dislike quite a few of the settings on firefox, especially considering they're turned on by default. The setting I ab… (read more)

Hello, I hope your day is going well! (^_^) I highly dislike quite a few of the settings on firefox, especially considering they're turned on by default. The setting I abhor is the experiment setting because mozilla is quite literally experimenting on myself and other users. You may have a different perspective on the matter but I find it disgusting that there's nothing overtly telling you that your instance of firefox is different than other peoples just so they can run experiments (technically, on YOU) but I digress. I noticed the experiment option was turned on after I thought I had turned it off. Since I turned it off, I've had to update firefox every time I start it. I happened to look at the settings and noticed that the experiment option was turned back on without my consent or knowledge. After turning it off again, firefox updated once again and guess what, the experiment setting was turned back on. Why is that and how can I prevent that from happening in the future because, again, that's a disgusting practice in my eyes.

Asked by silverstrings026 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Turn off middle click close tab function

While using firefox with mac trackpad or magic mouse it's really easy to accidentally middle click to a tab and close it. It's really frustrating to loose a tab. I guess … (read more)

While using firefox with mac trackpad or magic mouse it's really easy to accidentally middle click to a tab and close it. It's really frustrating to loose a tab. I guess it wouldn't be so hard to put an option to disable that function. That would make life so much easier. And there are LOTS of requests for the same thing in this site many of them more than years old.

Asked by Durul 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost tabs. Have previous.jsonlz4 in my backup. Cant get firefox to reload it after renaming and relocating

This is the procedure I followed: Close firefox Copy previous.jsonlz4 file to the main level in the profile It has all the tabs i used to have in it because I made a back… (read more)

This is the procedure I followed:

Close firefox

Copy previous.jsonlz4 file to the main level in the profile

It has all the tabs i used to have in it because I made a backup a few days ago

Rename the file to sessionstore.jsonlz4

restart firefox

I get the same single tab I had before i did this

when i go to history tabs, all that is there is the single tab i currently have

Appreciate your help/gary

Asked by stamp2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Roboform not showing icon when password is needed on a page to log in.

When I open a new window that needs a password, the RoboForm Icon does not show for me to click on and get the password to be filled in. This just happened recently as it… (read more)

When I open a new window that needs a password, the RoboForm Icon does not show for me to click on and get the password to be filled in. This just happened recently as it has been working fine.

Asked by Tilly 1 year ago

Last reply by zeroknight 1 year ago