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  • Archived

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer. how do I get rid of it? I NEVER WANT TO SEE IT AGAIN IN MY LIFE… (read more)

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer.

how do I get rid of it? I NEVER WANT TO SEE IT AGAIN IN MY LIFETIME

Also, I just wanted to restore the Basic Toolbar- that mysteriously disappeared. There was no option for that under the hamburger & more tools. Instead I now have a 3rd toolbar because of the customization options -- & I don't know how to get rid of that/ It appears UNDER my tabs bar.

Asked by msfaboo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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restore previous session

In the version prior to 122.0.1, I was able to restore a previous session I had accidentally closed by going to the toolbar menu button, choosing History, and then select… (read more)

In the version prior to 122.0.1, I was able to restore a previous session I had accidentally closed by going to the toolbar menu button, choosing History, and then selecting the Restore Previous Session button. But in 122.0.1, that button no longer appears. How can I now achieve a restoration of the previous session?

Asked by jayhhpc 2 years ago

Last reply by Paul 1 year ago

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Default for "new tabs" to something other than "Firefox" or "Blank"

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to … (read more)

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to open to www.google.com. How can I do this?

Asked by Emily Weston 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Redirecting problem

I have Ooma as my phone provider. I can't get into Ooma's login site because I get this message at every try: "The page isn't redirecting properly" I occasionally get … (read more)

I have Ooma as my phone provider. I can't get into Ooma's login site because I get this message at every try:

"The page isn't redirecting properly"

I occasionally get this message when opening Firefox, but a retry always works. Not when trying to get into my Ooma account. And yet it works without any problem on Safari. I would prefer to use Firefox.

Asked by mksfca 1 year ago

Last reply by cor-el 1 year ago

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LOG ON TO usaa.COM WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS MY PASSWORD IS CORRECT AND T… (read more)

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS MY PASSWORD IS CORRECT AND THE SITE IS WORKING. PER THEIR ADVISE ALL HISTORY HAS BEEN DELETED AND THE COMPUTER HAS BEEN RESTARTED. THE SAME PROBLEM EXISTS ON ANOTHER DEVISE CONNECTED TO THE SAME WI-FI. PLEASE HELP. ACCESS TO OTHER SITES IS WORKING. THE SITE IS NOT BLOCKED AS FAR AS I CAN TELL.

Asked by wwrouzer 1 year ago

Last reply by James 1 year ago

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error message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com websi… (read more)

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com website. I have done a search on the internet and it seems this is a common problem with Firefox and does not affect othere browesers. I have done what was advice given online but it does not solve the problem. It is getting so bad I may have to start using one of the other browsers even though I prefare Firefox.

Asked by Brian Beesley 1 year ago

Last reply by g.l.sanders 1 year ago

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Restoring sessons

I am one among many who keep a lot of windows open for reference. When my compootie shuts down inadvertantly I am avle to use "Restore Session" to get these back. But occ… (read more)

I am one among many who keep a lot of windows open for reference. When my compootie shuts down inadvertantly I am avle to use "Restore Session" to get these back. But occasionally the system shuts down and I am unable to restore anything, and this can cost me tens of hours os referencing, and untold hours of productivity.

Could you save the open windows in an easily accessible file that we could use to restore previous sessions? This would save a lot of us considerable grief.

Asked by mstocker 1 year ago

Last reply by jonzn4SUSE 1 year ago

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How do I get out of incognito mode on Firefox android?

I have no idea how I got into incognito mode and I have not found a solution on getting back out. My main problem is that I am locked into an incognito mode keyboard whic… (read more)

I have no idea how I got into incognito mode and I have not found a solution on getting back out. My main problem is that I am locked into an incognito mode keyboard which I find close to unreadable.

Asked by jlafferty 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Why do changing ads on Washington Post keep freezing my computer screen (Macs 12.7.2)? I don't have an ad blocker installed.

I thought I could turn off my ad blocker just for the Washington Post, but I discovered upon searching that I don't have an ad blocker installed. So why does the page fre… (read more)

I thought I could turn off my ad blocker just for the Washington Post, but I discovered upon searching that I don't have an ad blocker installed. So why does the page freeze up when the ad at the side of my screen changes? This doesn't seem to happen on any of the other sites I use.

Asked by mmartha61 1 year ago

Last reply by zeroknight 1 year ago

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Using mozilla monitor--more than one email address

Greetings, I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you… (read more)

Greetings,

I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you ID information, does mozilla monitor cover those different email addresses?

Asked by 7pnd4cbgvj 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Most videos have either no sound or don't play

Videos (with the exception of those on YouTube) have no sound, and in some cases such as Amazon or Plex, fail to play at all. Amazon directs me to plugins, and to select … (read more)

Videos (with the exception of those on YouTube) have no sound, and in some cases such as Amazon or Plex, fail to play at all. Amazon directs me to plugins, and to select 'Always Activate' on Widevine Content Decryption, and to update plugins. This was already the case and had no effect. Plex, in some cases, simply gives the error: 's4032 (Manifest)', though this could be a different issue. Other videos on Plex have the same problem of no sound. This problem doesn't occur on other browsers like Chrome or Edge.

Asked by jam65536 1 year ago

Last reply by cor-el 1 year ago

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articles requiring subscriptions

I wish you would stop carrying articles from sources that do not allow pocket subscribers to read them without an individual subscription to the article source. One notab… (read more)

I wish you would stop carrying articles from sources that do not allow pocket subscribers to read them without an individual subscription to the article source. One notable example is the New York Times. it is not possible to read an article from them because when someone clicks on the article of interest, it is not visible unless that person signs up for a subscription to the NYT. So, for all of your readers who like to peruse interesting and thought provoking articles, but do not wish to sign up for multiple subscriptions, why even carry articles from sources that cannot be read to start with? this is VERY annoying! Thanks.

Asked by pat1956 2 years ago

Last reply by Paul 1 year ago

  • Archived

How do I Pause firefox Ad Blocker?

Hello All, Hulu tells me I must pause my Ad Blocker to watch a show. I click Turn off add blocker, but it just keeps re-directing me to out-of-date, unrelated community d… (read more)

Hello All, Hulu tells me I must pause my Ad Blocker to watch a show. I click Turn off add blocker, but it just keeps re-directing me to out-of-date, unrelated community discussions. Can anyone help me? Thanks to All.

Asked by gerald.strange 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Google services pages randomly not loading

Hello all, I've had some recent issues with my Firefox browser. All the Google services (Youtube, search, Gmail, Drive, GMeet) sometimes randomly do not load. The GET re… (read more)

Hello all,

I've had some recent issues with my Firefox browser. All the Google services (Youtube, search, Gmail, Drive, GMeet) sometimes randomly do not load. The GET request is sent, but there is no answer. All the other websites work perfectly, and when I make the same Google related request via a private window, it (usually) works. So it does not seem to be a connection issue.

This was due to an update to Firefox I did recently. I already encountered that problem after an update end of 2022, and I reverted to an older version to remove the issue (106.0.3). Unfortunately some services don't work with it anymore, so I updated to the most current version (122.0.1 64 bits) thinking that the issue would be fixed. Unlucky for me, the problem came back.

I tried quite a lot of the basic things:

  • Remove all the plugins
  • Remove cache and cookies
  • Uninstall Firefox
  • Restart the computer (Windows 10 by the way)

I saw on a lot of forums pages that what worked for most people was to to set security.tls.enable_0rtt_data = false on the about:config, which I did, but the problem persists. I also noticed that when I reset Firefox, some visuals from Google services will have trouble to load the first few times I go on the page (as shown on the image attached). Not sure if it is relevant though.

Would you have any idea what I could try? My job is primarely focused around the Google Suite, so that is becoming a significantly painful problem to deal with...

Thanks in advance for any help!

Asked by DalaFirefox 2 years ago

Last reply by DalaFirefox 1 year ago