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Firefox refuses to load some common websites

Firefox has been white-screen blocking my access to some common websites including CNN, Amazon and possibly others. No error messages, just a blank white screen. This i… (read more)

Firefox has been white-screen blocking my access to some common websites including CNN, Amazon and possibly others. No error messages, just a blank white screen. This is a sudden change and has never been a problem in the past. Chrome and Firefox on my other computers are not affected. I have cleared caches and deleted all tabs with no change in symptom. I've also checked CPU and memory resources and both appear normal. No sites are being blocked by settings either, though I would expect Firefox to give me a "This site is blocked" message of some kind if that were the case. How do I fix this?

Asked by kmpres03 2 months ago

Last reply by cor-el 2 months ago

blue scroll bar in facebook chat box

today i noticed when i send a chat in Facebook chat the scroll bar is blue. It has to be afire fox thing cause it does not do it in Chrome below is chrome and Faceb… (read more)

today i noticed when i send a chat in Facebook chat the scroll bar is blue. It has to be afire fox thing cause it does not do it in Chrome below is chrome and Facebook message now ill go to to Facebook in Firefox and color write a message and the scroll bar is blue .on left i from Chrome on the right is Fiefox how do i go to look like chrome with out the blue scroll bar

Asked by Mary 2 months ago

Last reply by zeroknight 2 months ago

frequent crashes of firefox running on fedora 38 workstation

As the title says, after a certain update(I'm not sure which, probably within the last few months or so), firefox on my machine starts crashing randomly. Some crash repor… (read more)

Asked by Bee Rath 2 months ago

Last reply by cor-el 2 months ago

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (read more)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Asked by FirefoxUser73 2 months ago

Last reply by zeroknight 1 day ago

Why google maps and map quest maps black out on my pc with firefox?

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks li… (read more)

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks like the attached picture. So I open up maps in its own tab and type in the address and I get same results. But if I use either of them in edge, I have no problems. I only have Mate Translate on in add ons. So I have no idea what is going on. I reset cache as I had read that from a post (though their issue was similar but not the same) I would appreciate any and all help you can give me. TYIA

Asked by judiellen 2 months ago

Last reply by jonzn4SUSE 2 months ago

firefox dosent play any sound on some sites like facebook vedio and also reels and some other sites

hello ppl i hope u guys doing good look in some sites firefox is not playing any sound no audio like on facebook reels or watching a vedio there i cant hear anything and… (read more)

hello ppl i hope u guys doing good look in some sites firefox is not playing any sound no audio like on facebook reels or watching a vedio there i cant hear anything and some sites also when i watch vedio i cant hear any sound but in other browser everything work perfect but i like to use firefox its audio prblm and pls know thats the prblm is not from my windows i have windows 10 everything work fine pls help me fix this thx.

Asked by younes ferrah 2 months ago

Last reply by zeroknight 2 months ago

Windows 10-Where else is Firefox accessing on my boot drive when it's installed to a secondary drive?

Took me a while to figure out how to get the full installer to install to my faster and larger D drive, but I finally did. Then I discovered it was still accessing C: un… (read more)

Took me a while to figure out how to get the full installer to install to my faster and larger D drive, but I finally did.

Then I discovered it was still accessing C: under: D:\Users\[Username]\AppData\Local D:\Users\[Username]\AppData\Roaming

So I now have my Mozilla folders in both locations pointed to D: with a symbolic link or whatever.

But it STILL seems to be accessing C: to do SOMETHING, and I'm not sure what or where, as searching C: for Firefox or Mozilla turns up nothing.

It still thrashes my C: drive though, especially noticeable if I'm using it for something else at close to 100% and Firefox for example loads a Youtube page that was unused/not in focus for a while.

Somehow it's STILL causing as much activity on C as D and I'm not sure why...if I was maybe I could point more directories to D with more Symbolic links (or whatever they're called...I may be misremembering since I set this up a few weeks ago, but they seem to work fine).

(I gave up on Chrome...I can point a bunch of stuff at D, but sooner or later it breaks its ability to do updates until I move stuff to C...I'm guessing maybe the updater "fixes" something in the background that breaks it. Thankfully Firefox seems to update just fine (I do NOT use the background process, I just check every day), and I got 122 today seemingly fine. No idea why browsers are so weird about getting installed on an alternative drive compared to other programs...it's a pretty common thing to want!)

Asked by Wolf 2 months ago

Last reply by zeroknight 2 months ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 1 month ago

Last reply by TyDraniu 1 month ago

Iphone Sync

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing … (read more)

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing this several times only a handful of sign ins have come across. I have enabled facial recognition. I have on some occasions had a Firefox message screen come up: ‘To use the autofill feature for Firefox you must have a device passcode enabled’. I have tried googling this and am no better informed.

Asked by Simon Ford 2 months ago

Last reply by Kiki - Currently off (back April 16) 1 month ago

Microsoft 365 cannot login via Mozila while there is no problem with edge

Dear Sir/Madam I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation. The latest Firefox 122.0.1 has been downloaded. Problem: Whe… (read more)

Dear Sir/Madam

I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation.

The latest Firefox 122.0.1 has been downloaded.

Problem:

When i sign in to my Microsoft 365 account for the first time everything goes smooth and get all authentication steps.

BUT

1. I never reach the Microsoft 365 page and return back to Microsoft log in page

"https://www.office.com/?trysignin=0"

2. if I insist in Trying I get in a loop and i get the error message "AADSTS50196 authentication error,"

3. I have tried to clean Cookies cash. The only difference now is that i do not get in that indefinite loop but i have to reenter the sign in credentials and again reach the log in screen.

4. I have entered the office.com, Microsoft.com, hotmail.com as trusted sites but problem same

5. No issues in that particular Surface pro to sign in Microsoft 365 site via edge

6. No issues to sign in Microsoft 365 in my other computers via Mozila. It happens to that particular surface new installation

Any help/Troubleshooting will be appreciated

Asked by almyroudis 1 month ago

Last reply by jonzn4SUSE 1 month ago

Black backround on black text on a lot of sites

For a few months now, on different sites, the backround is fully black on black text and I can't use it at all, so I have to enter on Chrome to use it. I tried reseting t… (read more)

For a few months now, on different sites, the backround is fully black on black text and I can't use it at all, so I have to enter on Chrome to use it. I tried reseting the cache and booting in safe mode, but it doesn't seem to work. I changed things like themes and made the site be able to choose its own, but nothing seems to work. One option I found online but I'm not to happy to try is to make another profile, but I have all my passwords and bookmarks on this profile.

Asked by malosalexandru2004 2 months ago

Last reply by cor-el 2 months ago

How do I add a "Search Engine" to the New Tab screen

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others thou… (read more)

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others though. I saw reference to it in this old support issue, but I can't find how to do that anymore.

Asked by daniel213222 2 months ago

Last reply by James 1 month ago

How to switch to firefox view with a HOTKEY?

Unfortunately it is not listed here: https://support.mozilla.org/en-US/kb/how-set-tab-pickup-firefox-view#w_set-up-firefox-view How to switch to firefox view (first tab w… (read more)

Unfortunately it is not listed here: https://support.mozilla.org/en-US/kb/how-set-tab-pickup-firefox-view#w_set-up-firefox-view How to switch to firefox view (first tab where all your windows and tabs are) with a hotkey!

Asked by empleat 2 months ago

Last reply by zeroknight 2 months ago

youtube page sometimes freeze after few seconds

Youtube page sometimes freeze and i cant interact with anything on it, it never return to work, i have to close and open the page, the video continue to play when it free… (read more)

Youtube page sometimes freeze and i cant interact with anything on it, it never return to work, i have to close and open the page, the video continue to play when it freeze, the rest of the tabs and firefox works normally when that happens, i only have two extensions, betterttv and ublcok origin, i remember having the same problem with a fresh install, i dont remember ever seeing that happen when youtube put the video in a miniplayer and you can still browse the site, i only remember seeing on video pages, like youtube.com/watch?...

Asked by luna.g.ribeiro 2 months ago

Last reply by zeroknight 2 months ago

Firefox taking over PDFs

Every time I update Firefox I find it has taken over opening pdf files. Yes I know how to fix it but it is a pain having to do that after every update. How do I fix thi… (read more)

Every time I update Firefox I find it has taken over opening pdf files. Yes I know how to fix it but it is a pain having to do that after every update. How do I fix this other than stopping all Firefox updates?

Asked by tony.booth.nz 2 months ago

Last reply by cor-el 2 months ago

audio on videos when streaming

audio is out of sync with videos when streaming, problem not present when using other browsers? The audio is ahead of the video feed. It onlt takes a couple of minutes be… (read more)

audio is out of sync with videos when streaming, problem not present when using other browsers? The audio is ahead of the video feed. It onlt takes a couple of minutes before it is totally unwatchable.

Asked by penmail 2 months ago

Last reply by zeroknight 2 months ago