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'Home' and "PgUp/Dn' buttons not working - Thinkpad

Hi, Just installed Firefox (again) as I want to move away from Chrome/Edge. Overall I like it but having the following problems... The 'Home' key on the top of my Thin… (read more)

Hi,

Just installed Firefox (again) as I want to move away from Chrome/Edge. Overall I like it but having the following problems...

The 'Home' key on the top of my Thinkpad no longer functions. When using Chrome or Edge, clicking on 'Home' brings me to the top of the web page I'm looking at. Very handy.

For scrolling long pages, 'PgUp' and 'PgDn' are useful for scrolling sections at time.

But in Firefox, none of these are working properly. the 'Home button does nothing at all. I have used 'Fn+Left' and this works sometimes, other times it does nothing.

The Page Up and Down keys are hit and miss. Sometimes the Page Down button will take me to the bottom of the page, while the 'PageUp' will take me up for a section or two and then stop working.

I'd really like to stick to Firefox but this functionality is important for me and it's very annoying not having it working properly.

Any tips or help will be appreciated.

Thanks, B

Asked by bmulkerns 8 months ago

Answered by cor-el 8 months ago

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The preference browser.privatebrowsing.enable-new-indicator does not work as expected anymore.

It used to be that when I'd set browser.privatebrowsing.enable-new-indicator to false, that there would not be the text Private browsing next to the private browsing icon… (read more)

It used to be that when I'd set browser.privatebrowsing.enable-new-indicator to false, that there would not be the text Private browsing next to the private browsing icon on the tab bar. But now, even though I have confirmed that the setting is still on false, the text is back, just where I don't want it.

What is going on, and what step can I take to change it back?

Asked by Sterrence 8 months ago

Answered by zeroknight 8 months ago

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Firefox Browser - Today's Update got rid of my toolbar bookmarks

My browser was just updated today and now my Toolbar Bookmarks are missing from the toolbar. "Most Visited" with a gear is on the left and Other Bookmarks with hardly any… (read more)

My browser was just updated today and now my Toolbar Bookmarks are missing from the toolbar. "Most Visited" with a gear is on the left and Other Bookmarks with hardly anything in it is on the far right. I have to go to Bookmarks at the top to access my Toolbar Bookmarks. This is not very handy. I put the bookmarks I need all the time on the toolbar.

Bookmarks toolbar is set to "Always Show". It was fine before the update so...

Asked by RiverMiss 9 months ago

Answered by RiverMiss 9 months ago

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Default Apps

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I w… (read more)

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I would like to remove some of these apps. How can I do that?

Also, there are suggested search engines on the bottom, including amazon, bing, ebay. How can I customize the apps which appear in that list? Again, I want to remove some of these apps.

Thanks.

Asked by samuelgolland 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Assistance Request - Firefox Browser Animation and Window Issues

Dear Firefox Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. De… (read more)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.
   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.
   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.
   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.
   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.
   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

Asked by Ivan Beltrame 8 months ago

Answered by cor-el 8 months ago

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JPEG Images no longer open internally in FF, get downloaded. No option to open internally

Suddenly, now on FF 119.0.0.1, JPEG Images no longer open in new tab when clicked with mid-mouse-button (previous behaviour, wanted), instead they get downloaded, safed t… (read more)

Suddenly, now on FF 119.0.0.1, JPEG Images no longer open in new tab when clicked with mid-mouse-button (previous behaviour, wanted), instead they get downloaded, safed to DL-folder, and maybe opened in 3rd-party-app. I tried to change the Open-with settings, but to no avail - there's no option to 'Open in Firefox'/Internally. (Only Open with../Download)

I've tried older guides on the topic, which didn't apply here it seems, also cleaned cache, etc.

Asked by Henry Wachtel 8 months ago

Answered by zeroknight 8 months ago

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Won't switch to new tab when right-clicked

I've searched for answers. I tried the About:config and changing some settings to false and others to true as suggested (e.g. browser.search.context.loadInBackground), et… (read more)

I've searched for answers. I tried the About:config and changing some settings to false and others to true as suggested (e.g. browser.search.context.loadInBackground), etc., and of course I have the option chosen under settings.

This is a new computer. My old computer would switch to the new tab when I right click it, but this new one won't.

Any latest fixes?

Asked by Bobg 8 months ago

Answered by zeroknight 8 months ago

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Video bug green line

When I try to watch video on YouTube or other places. I encounter green line and reverse picture. I have reinstall Firefox but it still persist. Can someone please help … (read more)

When I try to watch video on YouTube or other places. I encounter green line and reverse picture. I have reinstall Firefox but it still persist. Can someone please help me understand how to fix it. As the video bug only happens in firefox. And not in other browsers such as brave or edge. i also se that other people have the samme issue exampel https://support.mozilla.org/en-US/questions/1429053.

Asked by SquareDrop7892 8 months ago

Answered by cor-el 8 months ago

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Two sets of previous tabs switching between

When I first started using firefox, I was using the restore tabs feature, so when I shut down my computer and reopened it I would find myself back where I started. With t… (read more)

When I first started using firefox, I was using the restore tabs feature, so when I shut down my computer and reopened it I would find myself back where I started. With time I had a lot of tabs open across multiple windows. One day I lost these tabs when I opened my computer, I'll call these tabs set one.

I didn't use the restore feature, since I figured I would just restart and maybe manage my tabs, so I started fresh and start a new set of windows. This set obviously went the same way, lots of tabs over a few windows, that restore when I open firefox on my computer. This is set two.

But every so often now I'll turn on my computer and find that I am on a different set. My previous collection of open tabs is back and while I can see in my history what I have searched, there is no option to restore the previous set of windows. It's not often, maybe once every few weeks, but it will switch between the two sets of tabs.

It's annoying because I am working with these tabs so if I am back on a previous set, then I need to reorganize my windows. Anyone had this issue?

Asked by ciaran.guthrie 9 months ago

Answered by zeroknight 9 months ago

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Firefox Screwed Up My Bookmarks

I just wanted to make my bookmarks from my new PC available on my old PC. I signed into sync on the new PC and it's imported a whole of of old links and totally messed up… (read more)

I just wanted to make my bookmarks from my new PC available on my old PC. I signed into sync on the new PC and it's imported a whole of of old links and totally messed up the setup on the machine. Has it merged the bookmarks or imported old saved bookmarks from my account? Is there a way of reversing this. I selected add another device and maybe it found the old computer on which I was logged into my Mozilla account.

Asked by eugbug1 8 months ago

Answered by cor-el 8 months ago

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New update messed everything up

So I opened firefox today and it updated and after it updated my tabs are now like a 4th of my screen (see screenshot) and also the bookmark bar is now white where I beli… (read more)

So I opened firefox today and it updated and after it updated my tabs are now like a 4th of my screen (see screenshot) and also the bookmark bar is now white where I believe it was grey or black before. I am not sure what to do to fix this issue.

Asked by connorlucky 8 months ago

Answered by Terry 8 months ago

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When switching networks (mobile hotspot/wifi) Firefox can't load websites but other browsers can

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. B… (read more)

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. Before that all working fine. I have already tried the troubleshooting steps from here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can, Still no luck! Edition Windows 11 Home Single Language Version 22H2 OS build 22621.2506

Note:Whenever i switch to mobile hot spot i have to restart laptop to make Firefox work.

Is there any permanent solution for this problem?

Asked by Jayadeep 8 months ago

Answered by Jayadeep 8 months ago

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Firefox can't download file to mounted ntfs device. Instead it creates thousands of empty files

Hello. Lately i found strange bug in FF 119.0 (ppa - deb, not snap version), ubuntu 23.10 I can't download any file to mounted ntfs volume. Firefox instead creates thous… (read more)

Hello.

Lately i found strange bug in FF 119.0 (ppa - deb, not snap version), ubuntu 23.10 I can't download any file to mounted ntfs volume. Firefox instead creates thousands of empty files. Once it was 10001 or 10003 other time it was 20000 of files. I tried private-window, no change. I have removed all add-ons - no change.

For example i was trying to download https://fedorapeople.org/groups/virt/virtio-win/direct-downloads/stable-virtio/virtio-win.iso and i ended with (only few last lines):

-rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9989.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-998.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9990.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9991.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9992.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9993.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9994.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9995.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9996.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9997.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9998.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9999.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-999.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-99.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest.exe

I can download the same source files to the same location with other browsers without problems. Thank You for Your help!

Asked by Mar Brz 8 months ago

Answered by zeroknight 8 months ago

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Firefox bookmarks

Hi... I did a Firefox refresh today. Prior to the refresh, my bookmarks were displayed of the left side of the browser page... now they are not. I can still see and acc… (read more)

Hi... I did a Firefox refresh today. Prior to the refresh, my bookmarks were displayed of the left side of the browser page... now they are not. I can still see and access my bookmarks if I go into manage bookmarks. But, I can not figure out how to get them displayed as before. Would appreciate any help anyone can provide. Thank in advance.

Asked by tom.042048 8 months ago

Answered by cor-el 8 months ago

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cannot get rid of "being updated by another instance"

I reinstalled Firefox, now 119.0.1 64bit on our Mac M2 now OS13.6 via download-reinstall in the owner account on our shared Mac. The "Firefox is being updated by another … (read more)

I reinstalled Firefox, now 119.0.1 64bit on our Mac M2 now OS13.6 via download-reinstall in the owner account on our shared Mac. The "Firefox is being updated by another instance" line in About Firefox still has not gone away after closing and restarting Firefox.

Presuming this will disrupt future updates, I seek help.

Background: Last spring, I upgraded from a 2016 Mac on OS10.15 (which still appears on my Mozilla account) to this M2 OS12 now 13.6. I had previously set Firefox to prompt me for updates because they could disrupt my work on the old Mac. It worked fine up to 118 point something. Up to my ears recently in urgent other stuff, I deferred the prompt for 119. Then, frazzled, I just closed several 119 prompts. Today, after helping my wife use her account on the M2, I found in my Dock's active apps area an icon for something like Updater something-or-other. After a while, I swiped it away.

Asked by john.r.mcclelland 8 months ago

Answered by cor-el 8 months ago

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Firefox browser opens links in an emptied profile instead of an already open window

When clicking a link to a website, it opens my default browser, which is firefox, but it opens a new window with no add-ons, custom settings, cookies, a blank browser. Af… (read more)

When clicking a link to a website, it opens my default browser, which is firefox, but it opens a new window with no add-ons, custom settings, cookies, a blank browser. After the recent update as of 3 November 2023, all my add-ons and settings were completely reset, as well as bookmarks all deleted, so I created a new profile to save all my settings. The new window that gets opened does not have any cookies, so it is not logged into anything. It also cannot combine with my other firefox windows and tabs.

Asked by EnmaAisha 8 months ago

Answered by EnmaAisha 8 months ago

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Migrate from Chrome

Trying to retire the Google surveillance tool, Chrome, by using Firefox. Ugh, if y'all want to encourage this someone should really look at how this is done! I got bookm… (read more)

Trying to retire the Google surveillance tool, Chrome, by using Firefox. Ugh, if y'all want to encourage this someone should really look at how this is done!

I got bookmarks moved and prefs setup. Importing extensions is really nice--thanks FF devs--but a feature of Chrome I use every day is the set of icons on the new tab/home page/startup page. It is super easy to customize on Chrome but I can find no way to do so in Firefox. These icons have no label on the page and are right under the search bar--see image.

I have spent most of the morning following unhelpful links about android or mentioning menu options that do not exist. I am using FF 119 on macOS.

Thanks to the community for help!

Asked by pat102 8 months ago

Answered by cor-el 8 months ago