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When switching networks (mobile hotspot/wifi) Firefox can't load websites but other browsers can

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. B… (read more)

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. Before that all working fine. I have already tried the troubleshooting steps from here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can, Still no luck! Edition Windows 11 Home Single Language Version 22H2 OS build 22621.2506

Note:Whenever i switch to mobile hot spot i have to restart laptop to make Firefox work.

Is there any permanent solution for this problem?

Asked by Jayadeep 8 months ago

Answered by Jayadeep 7 months ago

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Mozilla isn't able to download anything larger than 1GB files

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed t… (read more)

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed the folder to my default one, firefox stopped being able to download anything larger than 1gb files. I can still download small images but anything larger than that I can't download. Else, it would only just show "Failed" in the downloads bar.

I've tried: 1. Changing the download location

>Also tried reindicating my download location

2. Turned off dangerous downloads 3. Putting an exception to the sites I try download from 4. Clearing the downloads 5. Tried troubleshooting mode 6. Restarting my computer 7. Restarting Firefox

I can't download on firefox but the same files I can download on Chrome.

Asked by Chorsa Alterna 8 months ago

Answered by cor-el 8 months ago

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Firefox uses large amounts of memory that bring everything to a halt

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one o… (read more)

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one of them using 85%-90% of the available memory. I looked up help articles regarding this issue and one of them mentioned to "Delete content-prefs.sqlite file". When I do that it will help for a short period of time but then the issue is happening again. I'm using Windows 11 64 bit.

I'd appreciate some advice on how to deal with this.

Asked by Sidiana 8 months ago

Last reply by cor-el 7 months ago

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yahoo mail contact issue

We have two identical Lenovo computers, both new and both running Windows 11. This problem is only occurring on one of them. Both are using Firefox and yahoo mail. On … (read more)

We have two identical Lenovo computers, both new and both running Windows 11. This problem is only occurring on one of them. Both are using Firefox and yahoo mail. On one, the problem occurs when trying to either add or edit a contact. The contact will open, but only show the upper fields. The scroll bar fills almost the entire right side, so it is impossible to go down further into the contact information to either edit or add information. On this same computer, opening yahoo mail using edge instead of firefox avoids the problem, i.e. the whole of the contact is available to edit in a normal way.

Obviously, this is a settings issue on this one computer, but I have no idea where or how to correct it.

Anyone have an idea?

Asked by bcrabbe33 8 months ago

Last reply by bcrabbe33 8 months ago

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Using Mozilla as Default Browser

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and andr… (read more)

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

Asked by Sarecee66 8 months ago

Answered by James 7 months ago

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New Tab does not offer selection of most visited site, just blank boxes

'After last update, the new tab option does not offer either a selection of most visited sites or recent sites despite that both are check on in the settings. How can I t… (read more)

'After last update, the new tab option does not offer either a selection of most visited sites or recent sites despite that both are check on in the settings. How can I turn on that function again?

Asked by jiri.kindl 8 months ago

Answered by jiri.kindl 8 months ago

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unable to upload images from my computer to blogger

Hello, On 18th Oct this year, blogger would not let me upload picture files from my computer - it gives the message 'Allow google.com to use cookies - you will not be abl… (read more)

Hello, On 18th Oct this year, blogger would not let me upload picture files from my computer - it gives the message 'Allow google.com to use cookies - you will not be able to access your files if necessary cookies are turned off'. I click Accept but nothing happens, so I click close and the window goes away without solving the problem. Uploading and publishing blogs with images was working with no problem two days earlier. I was still logged into my gmail account and had not made any changes. This is what I have tried. 1 - Switched off enhanced tracking protection for this site, as suggested by Firefox. It allowed me to upload 1 image into a draft post but this had disappeared the next time I opened the draft. Since then I have been getting the error message and not been able to upload images. 2 - cleared the cookies from google, as suggested by firefox. No effect 3 - cleared the cache and site data as suggested. No effect. I followed this with closing Firefox and reloading, logging back in to gmail, and still the problem persists. Can you help please? best wishes

Asked by NB Bonjour 8 months ago

Answered by NB Bonjour 8 months ago

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Custom tabs not opening correctly

I have custom URL's set when opening my homepage. For the last few weeks, Firefox has been opening tabs from the last session. I've checked the URL's and they are corre… (read more)

I have custom URL's set when opening my homepage. For the last few weeks, Firefox has been opening tabs from the last session. I've checked the URL's and they are correct in the settings but for some reason they're not loading properly.

These are the correct URL's in the setting page. https://www.etsy.com/your/shops/UiJewelryMaui/tools/listings/state:sold_out,sort:sold_out_date,stats:true|https://www.etsy.com/messages?ref=seller-platform-mcnav|https://www.shopify.com/|https://maui.clareityiam.net/idp/login|https://outlook.office.com/mail/|https://calendar.google.com/calendar/u/0/r?pli=1|https://www.microsoft365.com/?auth=2|https://www.canva.com/|https://hawaii.infinitecampus.org/campus/portal/parents/hawaii.jsp|https://mauinews.org/pub920.htm|https://www.mauicounty.gov/Bids.aspx?CatID=19|https://hiepro.ehawaii.gov/vendor-dashboard.html|https://us2.admin.mailchimp.com/campaigns?ref=plums_nav&_ga=2.43380451.756894218.1698551103-1299448220.1698551096#f_bucket:recent;t:campaigns-list|https://hawaiicovid19.com/

However, the pages that load at start up are not these URL's, instead they're opening with the ones in the photo I provided. How do I fix this or do I need to select a different default browser?

Asked by mauiladybug 8 months ago

Last reply by zeroknight 8 months ago

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Does using containers have the benefit of managing cpu usage/memory

I'm essentially new to the subject of containers. Forgive the awkward title, but I couldn't figure out how to concisely express what I'm curious about. For example, hyp… (read more)

I'm essentially new to the subject of containers. Forgive the awkward title, but I couldn't figure out how to concisely express what I'm curious about.

For example, hypothetically you have a 3000+ tab session, which on occasion may max out your cpu/memory with unpleasant/inconvenient consequences.

I was watching a Youtube video on the subject, mentioning that, in some ways, containers can be compared to kinda like having multiple, isolated profiles.

Is that how it works? Can I separate 3000+ tabs into 6 containers of 500 each, and expect each one of them to behave independently of the others, like 6 separate profiles, at least from a memory management perspective?

Asked by noel_envode 8 months ago

Last reply by noel_envode 8 months ago

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Outlook default browser will not set to Firefox

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossi… (read more)

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossible to choose Firefox.

How can I make Firefox the default browser. This situation occurred after recent update (October 2023).

Any help would be appreciated. -- JGS

Asked by jgsimmons 8 months ago

Answered by jgsimmons 8 months ago

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No sound ONLY in Firefox

Hello, I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo do… (read more)

Hello,

I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo does not appear in tabs were videos or music is playing and firefox doesn't show up in EarTrumpet. It does show in the volume mixer but no bar appears to show it is displaying sound while media is playing.

I'm running : Firefox version 119.0 64 bits Windows 10 64 bits version 22h2, OS build 19045.3570

I've tried :

  1. Restarting Firefox
  2. Muting/Unmuting Firefox in the volume mixer, in firefox tabs too
  3. Downgrading to version 118.02 32 bits
  4. Uninstalling all my audio drivers followed by a restart (they got re installed but no change for Firefox)
  5. Restarting Firefox with all addons disabled

I'm running out of solutions.

Kind regards

Asked by Admax 8 months ago

Last reply by Marty McFly 8 months ago

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Firefox 119.0 Print Preview missing orientation option!

The "Layout.css.page-size.enabled" configuration parameter = False ,worked effectively in previous versions, but after updating to Firefox 119.0, it no longer works wheth… (read more)

The "Layout.css.page-size.enabled" configuration parameter = False ,worked effectively in previous versions, but after updating to Firefox 119.0, it no longer works whether I set it to True or False.

Orientation option is missing when I try to print documents from a website. The Firefox Print Preview window, which usually allows orientation choices for printing, is now not available.

Please advise. Thanks!

Asked by Maria T. 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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The firefox tab hangs when I try to view the js code in github

Here's the link When I close the tab it disappears from the top, but remains in the process manager and loads the CPU heavily. Running the browser in safe mode gives the… (read more)

Here's the link

When I close the tab it disappears from the top, but remains in the process manager and loads the CPU heavily. Running the browser in safe mode gives the same result

Windows 10 64 latest and Firefox 119.0

Asked by FoxiRoxi 8 months ago

Last reply by FoxiRoxi 8 months ago

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New computer - lost favorites/bookmarks

Hello, I have a problem retrieving my favorites/bookmarks. I changed computers (all of them, even the hard drives). I would like to recover my favorites/bookmarks but c… (read more)

Hello,

I have a problem retrieving my favorites/bookmarks. I changed computers (all of them, even the hard drives).

I would like to recover my favorites/bookmarks but cannot do so because I am asked to look for them in folders that I no longer have, because they are on the old computer.

Does Firefox not save any information about my favorites/bookmarks? Have I lost them all? Do I have to redo my whole life?

Sincerely, Shinsengumy

Asked by Shinsengumy 8 months ago

Last reply by Shinsengumy 7 months ago

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Youtube not working in a new tab

Youtube not working in a new tab when I open a link on a new tab from youtube. The Shorts are working fine. Both videos and shorts are working on chrome but not on mozill… (read more)

Youtube not working in a new tab when I open a link on a new tab from youtube. The Shorts are working fine. Both videos and shorts are working on chrome but not on mozilla.

Asked by tamsoy.rahul 8 months ago

Last reply by tamsoy.rahul 8 months ago

  • Archived

Microphone not working in Firefox

Hi all, I can not get Firefox to use my Microphone, Works in other apps directly on Windows Works in other browsers, Edge Works in Windows I have Refresh… (read more)

Hi all, I can not get Firefox to use my Microphone,

  • Works in other apps directly on Windows
  • Works in other browsers, Edge
  • Works in Windows

I have

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-54-d5c3a4.png

Asked by Morrosis 8 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago