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Mozilla Firefox snap for Ubuntu changes browser.opaqueResponseBlocking

Why does the Mozilla Firefox snap for Ubuntu keep changing the value of browser.opaqueResponseBlocking away from the default and selected FALSE setting to TRUE? This make… (read more)

Why does the Mozilla Firefox snap for Ubuntu keep changing the value of browser.opaqueResponseBlocking away from the default and selected FALSE setting to TRUE? This makes Firefox nearly unusable since the streaming video keeps being cut off when Mozilla Firefox snap for Ubuntu keeps changing the value of browser.opaqueResponseBlocking randomly during use. Specifically this is the 116.0.2 (64-bit) Mozilla Firefox snap for Ubuntu canonical-002 - 1.0 that is installed with Ubuntu 23.04. Please advise.

Asked by mozilla414 1 year ago

Answered by mozilla414 1 year ago

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scrolling not working as supposed

Hi, Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting … (read more)

Hi,

Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting the finger and scrolling again makes the page scroll. This problems repeats.

Help would be appreciated because it is very annoying

Asked by Raven 1 year ago

Answered by ed.momot 1 year ago

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Ubuntu 20.04 - Firefox does not render graphics probably

I just upgraded my Ubuntu 18.04 to 20.04 and found that Firefox (which was working perfectly before), does not work properly. Graphics (eg. profile pics on various websit… (read more)

I just upgraded my Ubuntu 18.04 to 20.04 and found that Firefox (which was working perfectly before), does not work properly. Graphics (eg. profile pics on various websites) are not displayed, buttons of websites are often missing, some websites are displayed in a weird "zoomed out" way.

With Google Chrome, I don't have these issues so it does not seem to be a Linux thing...

I already tried reinstalling Firefox, but to no avail...

Help is appreciated as I would not want to migrate away from Firefox which has worked well for me for years...

Regards!

Asked by reloh100 1 year ago

Answered by reloh100 1 year ago

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Can firefox support different zoom levels on different tabs?

Hi folks. I use Firefox a lot. I have about 36 windows of firefox open and some of those can have a LOT of tabs on/in them. I have recently "evolved" to using a compute… (read more)

Hi folks.

I use Firefox a lot. I have about 36 windows of firefox open and some of those can have a LOT of tabs on/in them.

I have recently "evolved" to using a computer monitor. Before then it was an old flat screen TV - 1336 x 768 resolution (there about).

Now I have a 1080p monitor and things are different.

I use Node-Red (dashboards) and they took a beating with the new size.

I've set THOSE tabs to 133% magnification - and yes that isn't the correct size to emulate the TV. But I only thought of doing this a fair way down the track of trying to rearrange the layouts. (MY MISTAKE)

But I realised that at least not too long down that rabbit hole.

So that WINDOW is set to 133% zoom. But just now I tried to zoom out of another tab on that window and realised that the zoom on the other tabs is changed too.  :(

Am I missing any tricks? I know I could move THOSE tabs to a whole new window and that's that. But in the bigger picture I just want to check.

Asked by shykitten55 1 year ago

Answered by cor-el 1 year ago

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add to home screen option not available

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on… (read more)

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on Install option. But there's no install option either.

The add to home screen is available on my old moto phone

Does anyone have this same issue and have a solution how to fix this? I very much appreciate all your help!

Asked by herennow75 1 year ago

Answered by Paul 1 year ago

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Access Denied on website

I can no longer access the website www.att.com. I receive the following error message. I've deleted history cache and cookies but still can't access it. Access Denie… (read more)

I can no longer access the website www.att.com. I receive the following error message. I've deleted history cache and cookies but still can't access it.

Access Denied You don't have permission to access "http://www.att.com/" on this server.

Reference #18.14ad3c17.1692143272.3762eaa6

Any suggestions? It works fine via Microsoft Edge

Asked by aprildbrown77 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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DNS over HTTPS is undermining my family DNS filter. Can I password protect the DNS settings or other solution?

Hello all, I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via D… (read more)

Hello all,

I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via DNS filtering. Currently the only solution that has worked is to use a different browser (the Spin browser, for whoever is interested). I have Firefox blocked using the Android family link feature (and they can't install new apps without permission). Personally, I would love to move everyone back to Firefox, but I can't find a way to do it safely. Is there a way to effectively disable DNS-over-HTTPS such that it can't be changed (kids are pretty quick at figuring out that they can just go to the settings and figuring out that they can turn the feautre back on). A parental control feature would be ideal, so I can just set the DNS-over-HTTPS to use the family DNS filter in a way they can't turn it off. Does anyone have an helpful solution, or is Firefox dead for family protection?

Respectfully, Andrew

Asked by Andrew Davis 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Credit card autofill doesn't work and doesn't appear in settings

I am using Firefox for windows on my laptop and I have this issue where it stopped filling in my credit card information. I tried to follow the steps of turning it on/off… (read more)

I am using Firefox for windows on my laptop and I have this issue where it stopped filling in my credit card information. I tried to follow the steps of turning it on/off in settings, except no "Forms" or "autofill" appear anywhere in my settings, nor privacy & security. Going into config, it appears that form and autofill for credit cards are both switched on and available. My browser is updated and everything else seems in order. How do I fix this?

Asked by K 1 year ago

Answered by zeroknight 1 year ago

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Script appears to be not working on some sites

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I … (read more)

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I doubt they haven't optimized their site for Firefox. Previously I encountered this on Gerogetown University's Management System platform, which according to IT should be fine with Firefox. I removed all the extensions, cleared the cache and cookies, tried troubleshooting mode, even reinstalled Firefox to no avail. I accept all cookies. Settings are default. The issue is specific to Firefox, Edge works fine. Please help, I don't want to migrate back to Edge.

Asked by G. Scheiring 1 year ago

Answered by zeroknight 1 year ago

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Firefox Desktop is showing mobile versions of the websites

My Firefox Desktop browser is showing the mobile versions of some websites. In another thread, it is suggested to clear cookies to fix this which I did and it does fix i… (read more)

My Firefox Desktop browser is showing the mobile versions of some websites.

In another thread, it is suggested to clear cookies to fix this which I did and it does fix it first but it comes back to mobile version again.

I have browsed those websites on Microfot Edge and it displays them as normal with no issues.

Screenshots attahced for websites, hepsiburada.com and temu.com Strangely, both are shopping websites.

Many Thanks in advance.

Asked by ismailtemiz90 1 year ago

Answered by ismailtemiz90 1 year ago

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Bookmarks no showing up, no HTML file to upload, tried everything!

Dear Firefox support, I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade.… (read more)

Dear Firefox support,

I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade. I have always synced my account and it should all be there upon downloading a new firefox on my new computer. However, the HTML file that it is asking me to upload from is not a file I am able to find in by backups, time machine, or anywhere else. It is also not in my account after I sign in. I have spent nearly 10 hours trying to figure this out. I have read all your articles and went through the steps of about:profiles. ALL my bookmarks should have been synced and saved. I have firefox in my Time-machine backup also. But none of the library files populates the bookmarks.

It would be a huge harm to my research career if I am unable to restore my bookmarks. I have trusted and used Firefox for a long time. Please assist me in obtaining these bookmarks in my browser.

Best,

Asked by AniTamar 1 year ago

Answered by cor-el 1 year ago

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FF 116 Scrollbar Buttons Gone

Prior to Firefox 116, I could have the normal scrollbar up and down buttons showing by making: widget.non-native-theme.gtk.scrollbar.allow-buttons True But now it seems… (read more)

Prior to Firefox 116, I could have the normal scrollbar up and down buttons showing by making:

widget.non-native-theme.gtk.scrollbar.allow-buttons True

But now it seems to have no effect. This is under Linux/Mint/Cinnamon. Also, now long-pressing is doing smooth scrolling (I never want smooth scrolling anywhere) and can't find a way to stop that.

I have these set from before:

widget.gtk.overlay-scrollbars.enabled false widget.non-native-theme.gtk.scrollbar.round-thumb false widget.non-native-theme.gtk.scrollbar.thumb-size .85 widget.non-native-theme.scrollbar.size 14 widget.non-native-theme.scrollbar.size.override 14 general.smoothScroll false general.smoothScroll.other false general.smoothScroll.lines false general.smoothScroll.pages false general.smoothScroll.pixels false general.smoothScroll.mouseWheel false mousewheel.system_scroll_override.enabled false toolkit.scrollbox.smoothScroll false ui.scrollToClick 0

Any suggestions appreciated.

Seems like it is always a fight retaining usable scrollbars in Firefox that do not hide, do not change size on mouse-over, do not "warp" on left click, do warp on center click, have a thumb that shows page size, have a background that is not white, and are not microscopic in size! Just call me "traditional"  :)

Thanks

Asked by crxssi 1 year ago

Answered by Terry 1 year ago

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remove logins

Logins appear on log-in pages as soon as I type anything in the user box. I have not told Firefox to save any logins or passwords, I do not want it to do that. But on th… (read more)

Logins appear on log-in pages as soon as I type anything in the user box. I have not told Firefox to save any logins or passwords, I do not want it to do that. But on the "saved logins" page after going to the Passwords item on the main menu (three lines) it says No Logins Are Found. None. How do I make sure none are saved, since obviously some are being saved somewhere? And how can I get rid of the ones that appear, so must be saved somewhere? I use Windows 10, and Firefox with the latest updates as of August 2, 2023. Norton 360 is installed. Thank you for help with this.

Asked by jtevans 1 year ago

Answered by cor-el 1 year ago

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Firefox GPO: Add Custom Search Engine

We would like to install a custom search engine using Firefox policies. We have the latest version of Firefox installed. We have the latest admx files installed on our … (read more)

We would like to install a custom search engine using Firefox policies. We have the latest version of Firefox installed. We have the latest admx files installed on our Domain Controllers. In the Policy, I go into the User -> Administrative Templates -> Mozilla -> Search and setup a search engine using Search Engine One. I then go into Default Search Engine and configure our custom search to be default. What we find is that the custom search engine never installs, so the custom search engine is not set at the default. If I manually add the custom search engine using the Search Engine Helper Add-on, I can verify that the custom search settings do indeed work. With that said, does anyone have thoughts on how to troubleshoot this issue? First, need to figure out why the custom engine isn't installing at all. Thanks.

Asked by peterc5 1 year ago

Answered by peterc5 1 year ago

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Trying to search a term requires me I press enter twice to get a page to load

Tech support help? Basically If i search for a term in the address bar such as "Cheese" and press enter. Then it'll hang for awhile, and not do anything. But If I press … (read more)

Tech support help?

Basically If i search for a term in the address bar such as "Cheese" and press enter. Then it'll hang for awhile, and not do anything. But If I press enter again, it'll show the google page result for cheese.

Just wondering if anyone else has this issue, because chrome doesn't do this.

116.0 (64-bit) is my current version

Asked by Roger Smith 1 year ago

Answered by Roger Smith 1 year ago

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Print with system dialogue by default

This question was asked, but the answer is outdated. This option no longer exists. https://support.mozilla.org/en-US/questions/1322516#question-reply I am using version… (read more)

This question was asked, but the answer is outdated. This option no longer exists.

https://support.mozilla.org/en-US/questions/1322516#question-reply

I am using version 116.0 for Arch Linux.

Asked by 24michaelpartridge 1 year ago

Answered by zeroknight 1 year ago

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Firefox suddenly is slower than ever and been using for decades

Hi, I was a former IT person for decades and used Firefox because I love it. But lately, it isn't usable for me. Seemingly happened out of nowhere within the past few we… (read more)

Hi,

I was a former IT person for decades and used Firefox because I love it. But lately, it isn't usable for me. Seemingly happened out of nowhere within the past few weeks.

I tried all the troubleshooting steps in the guides on your support forum, but nothing worked. So I tried the following:

1. Uninstalled Firefox using Windows Uninstaller 2. Deleted every single Mozilla folder from within the user profile to the program files folders, local roaming folders, etc. - EVERYTHING. 3. Went into the Windows Registry and also deleted Mozilla folders within the local machine and current user folders. 4. Rebooted computer 5. Went to Getfirefox.com and reinstalled Firefox. 6. Logged into a brand spanking new Firefox installation

Still SLOW as molasses. Frustrating. I can't work. It is literally 4x slower than any other browser now. I use Firefox for 90% of my web stuff, the other browsers 10% of the time for testing. But as it goes now, I cannot use Firefox anymore after decades of using it.

Anything else I can try? Maybe I missed something when I scrubbed it and reinstalled? Why suddenly is it this slow? Any ideas?

I will try next to log into a different Windows profile I guess and see if that improves it. Maybe my Windows profile is jacked up, although, I thought removing all Mozilla folders from within my Windows profile would be enough, so I am not so sure that will fix it. I will try though.

Any help you can provide would be much appreciated.

Thanks,

Mark

Asked by markob17 1 year ago

Answered by markob17 1 year ago

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Pasting does not work in Whatsapp Web on FF

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text m… (read more)

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text manually copied from a previous WA message can be pasted.

We tried on other PCs with Firefox and Chrome, same situation. So it seems to be a problem of Firefox latest version.

Asked by PRODEC Consultores 1 year ago

Answered by PRODEC Consultores 1 year ago

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advanced search using boolean operators

Back in the day, I used to used 'boolean'(?) operators to refine web searches. E.g. if I want to search for "blue whale" and didn't want any ebay returns, I'd type: blu… (read more)

Back in the day, I used to used 'boolean'(?) operators to refine web searches. E.g. if I want to search for "blue whale" and didn't want any ebay returns, I'd type: blue whale -ebay That doesn't seem to work now, is there another method I could use?

Asked by toobmany 1 year ago

Answered by cor-el 1 year ago