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Firefox 115.3.1esr hangs randomly for 5-10 minutes

I'm using Windows 7 and have been migrated to the esr updates for Firefox. I think this problem started cropping up just before going to the esr versions, but not sure. … (read more)

I'm using Windows 7 and have been migrated to the esr updates for Firefox. I think this problem started cropping up just before going to the esr versions, but not sure. Firefox will a) randomly hang and do nothing for 5-10 minutes and then pick up fine b) tends to hang a lot when signing into websites like banks, etc, doing the same thing as (a). I've updated FF several times since then, but same problem. I did try to do 1 fix which suggested creating a new "places" database, but that did not solve the problem. Not sure where to go from here as nothing has changed on my computer since the problem started - no new software, etc.

Asked by bgula 1 year ago

Answered by zeroknight 1 year ago

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Just starting getting PR_CONNECT_RESET_ERROR on xfinity websites

For about a week or so, I am unable to log in to xfinity website, and only the xfinity website using Firefox. I can log in fine using Microsoft Edge. I have tried clearin… (read more)

For about a week or so, I am unable to log in to xfinity website, and only the xfinity website using Firefox. I can log in fine using Microsoft Edge. I have tried clearing the cache and turning off Microsoft Defender firewall. I don't use any third party security software - just Microsoft Defender. I also don't use a VPN. I didn't add any new software in the last month, only usual updates from Microsoft and Firefox.

What can I do to fix this?

Asked by George 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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The Back Button doesn't work on Youtube.

I noticed that someone else had this question, but instead of answering it, it just got archived. When browsing Youtube, the browser Back Button doesn't work. For examp… (read more)

I noticed that someone else had this question, but instead of answering it, it just got archived.

When browsing Youtube, the browser Back Button doesn't work. For example, if I start on the Youtube main page, then click on a video, it will show the video. But then, when I click the browser's "Back" navigation buttion, it does not take me back to the main page. The URL in the address bar will be the main page, but it will continue to display the video I just watched instead.

This only seems to happen on Youtube. It's been a problem for a while - possibly as much as 2 years or even more. And it doesn't happen every single time. However, it has been happening a lot more frequently lately.

It's almost as if Firefox just doesn't want to refresh.

I've tried clearing the cache. The problem persists. I've dried disabling all add-ons. It still happens. I've tried running it in troubleshooting mode. Still a problem.

I've tried to duplicate this in Microsoft Edge; it doesn't seem to happen there.

Asked by r.thomas.wright 1 year ago

Answered by r.thomas.wright 1 year ago

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mysignins.microsoft.com

Hello I'm trying to sign into a Microsoft 365 email account but can't get beyond a screen saying "To use this site, you need to change your browser settings to enable DO… (read more)

Hello

I'm trying to sign into a Microsoft 365 email account but can't get beyond a screen saying "To use this site, you need to change your browser settings to enable DOM storage or cookies."

I've enabled DOM storage and cookies but no difference. I've cleared cookies and no help. I'm running Firefox 115.0.2 and Linux Mint.

Is part of the problem that I hate Microsoft and they know it?

Thanks

Asked by arthurjackson 1 year ago

Answered by jonzn4SUSE 1 year ago

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new tab opens always on the right

When I pressed the "+" symbol at the right side of my tabs with the left mouse button, a new tab opens at the most right place. So far, so easy. When I pressed the same … (read more)

When I pressed the "+" symbol at the right side of my tabs with the left mouse button, a new tab opens at the most right place. So far, so easy.

When I pressed the same "+" symbol using the middle mouse button, the new tab opened right beside the active tab. Now, middle mouse button and left mouse button do the same thing.

Work around could be to open the context menu (right mouse button) of a tab, choose "new tab" an get a new tab right beside the tab chosen with the mouse pointer while pressing the right mouse button.

Did something recently change?

Asked by bbutscheidt 1 year ago

Answered by cor-el 1 year ago

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Lost Tabs after multiple system freezes, forced shutdowns and crashes.

Hello, I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually hap… (read more)

Hello,

I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually happens, this has occurred at a time when I'm running to meet a critical deadline.

I've tried going to history, but the "recently closed tabs" option was greyed out:-( I've tried searching for other solutions, but cannot fine any that fit my situation. I'm not an IT expert - I know my way around what I need to use (i.e. professional worker), so clear & simple explanation would be much appreciated.

Can I recover the lost tabs from backed up data or a previous system image? My system is Windows 7, and I'm currently running Firefox version 115.0.2. All suggestions welcome!

Thanking you in anticipation off prompt assistance, MLH

Asked by PoodleFamily 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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.heic disaster

So I was sent a picture in .heic format. Trying to open it FF entered an endless loop opening new tabs with names like: "/tmp/pid-949/IMG_9409.heic". There was no easy … (read more)

So I was sent a picture in .heic format. Trying to open it FF entered an endless loop opening new tabs with names like: "/tmp/pid-949/IMG_9409.heic". There was no easy way to stop it, the 'X' button did nothing. It opened hundreds of tabs. I had to kill all my tabs to get rid of them. BTW there's supposed to be a 'Recover Previous Session' button in the main menu. Not there. On line, I see several different images of what my main menu is supposed to look like but mine is nothing like that. I have 115.6.0esr (64-bit).

Asked by rayandrews 1 year ago

Answered by zeroknight 1 year ago

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Firefox tabs crash outside troubleshooting mode

Firefox on Windows keeps telling me that my tab has crashed every time i open a new tab. I have tried turning off all my extensions and add-ons, clearing the cache and co… (read more)

Firefox on Windows keeps telling me that my tab has crashed every time i open a new tab. I have tried turning off all my extensions and add-ons, clearing the cache and cookies, turning off hardware acceleration, reinstalling the browser, clearing the appdata files and finally removing any and all firefox files in mozilla folders i could find on my computer, but nothing works. Strangely enough it works only when i open it in troubleshooting mode, even though I've reinstalled the browser 4 times now. It was working just fine earlier, but when i turned on my computer it would not work. The only thing i did in between it working and not working was play a videogame on Steam. Please help, this is driving me crazy. I am using an MSI 64-bit laptop and the latest version of Firefox 64-bit.

Asked by Ninetailsyaboi 1 year ago

Answered by Ninetailsyaboi 1 year ago

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Firefox browser

Hi when saving bookmarks with the key Control+ Shift + D this saves all bookmarks but doesn't save pinned bookmarks, what keys save all bookmarks including the pins? Tha… (read more)

Hi when saving bookmarks with the key Control+ Shift + D this saves all bookmarks but doesn't save pinned bookmarks, what keys save all bookmarks including the pins? Thanks

Asked by Mangekyo Sharringan 10 months ago

Answered by TechHorse 10 months ago

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Full-screen video problem

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second a… (read more)

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second and then the window shrinks down to a small square on the bottom right-hand corner of my screen. Sort of like when the youtube app minimizes a video. This window is unclickable and also everything at or below it in android is unclickable while it's there. If I click the window button on android and swipe the firefox app up to close it and restart it, Firefox doesn't even close and I can still hear sound from the video. I have to select on the Firefox app again which will restore the full window and then click the full screen button one more time and it will work. This issue is happening on every website I play video on on the Firefox app and it is extremely irritating. I'm about ready to switch to another app if this can't be solved, but Firefox is the only browser that allows ublock origin so I don't want to do that. Can anyone help?

Asked by raistlinnuitari8 1 year ago

Answered by raistlinnuitari8 1 year ago

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Cannot enter Cox E-mail on Firefox, can with Google Chrome

Today, I cannot open Cox E-mail using Firefox, but I can with Google Chrome (which I pretty much never use). See the error message below, can someone help? I have a Del… (read more)

Today, I cannot open Cox E-mail using Firefox, but I can with Google Chrome (which I pretty much never use). See the error message below, can someone help? I have a Dell E6520 laptop running Window 7. Thanks.

Asked by cussboy 1 year ago

Answered by cussboy 1 year ago

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No form autofill option in latest browser (windows 10 - 64 bit)

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanishe… (read more)

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanished. Am I missing something? Thanks.

Asked by nickpb 1 year ago

Answered by zeroknight 1 year ago

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Netflix says incorrect password only in Firefox.

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, … (read more)

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, clearing cookies, restarting, turning the DNS proection off, restarting my computer, etc to no avail. Anyone else have this issue or know a potential solution?

Asked by Mckenzie Boyle 1 year ago

Answered by Mckenzie Boyle 1 year ago

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Firefox ignoring system timezone

Firefox 115.0b7 is not correctly handling my system timezone, and using GMT instead. This only happens in specific pages, such as when accessing a website, or in `about:h… (read more)

Firefox 115.0b7 is not correctly handling my system timezone, and using GMT instead. This only happens in specific pages, such as when accessing a website, or in `about:home`. It doesn't happen in `about:config` or `about:profiles`, for instance.

`privacy.resistFingerprinting` is set to `false`. The problem persists in Troubleshoot mode. The issue isn't present in Firefox ESR 102.12.0.

Running `date -R` with the system shell: `Sat, 22 Jul 2023 12:10:42 -0300`

Javascript console at `about:config`: ``` > Date() "Sat Jul 22 2023 12:10:42 GMT-0300 (Brasilia Standard Time)" > new Date() Date Sat Jul 22 2023 12:10:42 GMT-0300 (Brasilia Standard Time) > (new Date()).getTimezoneOffset() 180 ```

Javascript console at `about:home` or `https://example.com`: ``` > Date() "Sat Jul 22 2023 15:10:42 GMT+0000 (GMT)" > new Date() Date Sat Jul 22 2023 12:10:42 GMT-0300 (Brasilia Standard Time) > (new Date()).getTimezoneoffset() 0 ```

Asked by Felipe Silva 1 year ago

Answered by Felipe Silva 1 year ago

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SEC_ERROR_UNKNOWN_ISSUER, no "Accept the Risk and Continue" button

When I'm trying to go to a specific website, it doesn't connect with an error code "SEC_ERROR_UNKNOWN_ISSUER". I was able to press a button labeled "Accept the Risk and C… (read more)

When I'm trying to go to a specific website, it doesn't connect with an error code "SEC_ERROR_UNKNOWN_ISSUER". I was able to press a button labeled "Accept the Risk and Continue" before, but the button seems to have disappeared?

Asked by Gauley 1 year ago

Answered by Gauley 1 year ago