Showing questions tagged: Show all questions
  • Solved
  • Archived

Lost ability to upload email connection after latest upgrade

I've just downloaded the latest Firefox version and it won't load my Cornell email - adfs.ad.cornell.edu. I'm using a Macbook Pro. I can download the website on my iPhone… (read more)

I've just downloaded the latest Firefox version and it won't load my Cornell email - adfs.ad.cornell.edu. I'm using a Macbook Pro. I can download the website on my iPhone.How do I get my email back?

Asked by Mary Beth 1 year ago

Answered by Mary Beth 1 year ago

  • Solved
  • Archived

"Your Browser Is Being Managed By Your Organization" suddenly appeared in my Firefox 114 settings page

I've looked into this situation, and none of the solutions submitted online work. I went to about:preferences, and set "security.certerrors.mitm.auto_enable_enterprise_r… (read more)

I've looked into this situation, and none of the solutions submitted online work.

I went to about:preferences, and set "security.certerrors.mitm.auto_enable_enterprise_roots" to false, but "security.enterprise_roots.enabled" is set to true and locked; I can't change it.

First of all, I am not using Avast, AVG, Kapersky, etc. antivirus; I'm using Win 10's built-in security suite, so it's not my antivirus causing it.

To double check that, I opened the Registry and went to " HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\" and "HKEY_CURRENT_USER\SOFTWARE\Policies\Mozilla\Firefox\", looking for a Mozilla\Firefox\Polices key, and neither one had any Mozilla keys.

I even checked the Autoconfig settings, and found no settings in the JS file that had anything to do with Enterpise Roots (I renamed the file temporarily to disable it), but I still can't disable security.enterprise_roots.enabled

I have no "Organization"; I'm an independent home user, so needless to say I'm concerned that Firefox is suddenly saying some organization is controlling my Firefox.

Win 10 Home Ver. 22H2 OS Build: 19045.3086 Windows Feature Experience Pack 1000.19041.1000.0

Antivirus/Firewall: Windows 10 Security

Firefox: 114.0.2 (64 bit)

Asked by Bobby 1 year ago

Answered by Bobby 1 year ago

  • Solved
  • Archived

Restore profile

FF would start to load but never completely finish so I forgot & stupidly did the troubleshooting mode or w/e that put me back to default so LOST all my settings, etc… (read more)

FF would start to load but never completely finish so I forgot & stupidly did the troubleshooting mode or w/e that put me back to default so LOST all my settings, etc.. Strangely it's back "close" to normal except I was using Passbrow which the icon shows on toolbar but greyed out & I can't get it to turn back on. I have the "Old FF Data" folder but following the steps it doesn't show where profile is stored for me to be able to copy the old data TO. IF I can restore the old profile hopefully that would get it back working ALL as it was...but HOW??

Asked by WTM_W7 1 year ago

Answered by WTM_W7 1 year ago

  • Solved
  • Archived

Google maps displays multiple place names

It is only in Firefox that this happens. Android and Opera are both fine. For example the city name appears several time over the map, and likewise so do suburb names. Se… (read more)

It is only in Firefox that this happens. Android and Opera are both fine. For example the city name appears several time over the map, and likewise so do suburb names. See attached screen grab. Is there a setting that I have missed?

Peter

Asked by OTG70 1 year ago

Answered by OTG70 1 year ago

  • Solved
  • Archived

Adding a bookmark to an existing folder

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existi… (read more)

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existing folder. Every page I read about bookmarking fails to show how this is done. In Chrome its simple since the drop down menu allows the user to view every folder, but in Firefox I don't see how to do this. Furthermore, when I go to Bookmarks>Manage bookmarks I don't see any of my folders..PLEASE show me an EASY way to do this. Thank you

Asked by jontalk 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Dual Signed In google accounts possibe?

Hail all: Now, I have 2 Google accounts: My private one, and a Corporate Account, used for work. I always signed out of my normal window from the active account to the C… (read more)

Hail all:

Now, I have 2 Google accounts: My private one, and a Corporate Account, used for work. I always signed out of my normal window from the active account to the Corporate Account and vice versa, depending on which I needed to check. A common occurrence for many people.

But I noticed long ago, that in Private Window ... I seem to be signed out, opening Google in it. I use Private Window to avoid unnecessary clutter from sites dropping their stuff on my Temp folder. I hate clutter ... severe Asperger's.

I was thinking ... if I keep my private Google Mail on the prime non-Private window, can I sign in while this is open (and stays open) into my Corporate account in my Private Window?

If so, this would save me quite a bit of hassle, having to log out several times a day from my main, private account/mail and into the Corporate account mail, and when done vice versa to me private account mail.

Thank you.

Asked by dtm_samurai 1 year ago

Answered by dtm_samurai 1 year ago

  • Solved
  • Archived

Not possible to delete personal certificate

I had a personal certificate installed in Firefox and it was working well. It expired, so I got a new one from the same provider. Both appear in Firefox under "Privacy &… (read more)

I had a personal certificate installed in Firefox and it was working well. It expired, so I got a new one from the same provider. Both appear in Firefox under "Privacy & Security" -> Certificates -> View Certificates... The previous one is not valid any more, and every time I try to access some page with a certificate, it uses the old one. So I tried to delete the old one. Nothing has worked so far. Doing the straightforward way of selecting it in the Certificate Manager and deleting it makes the certificate disappear from the manager menu, but if I enter the certificate manager again, it is there again. I tried to delete both certificates, same issue, both reaper in the manager. I tried to delete them, close firefox, delete cert9.db, cert8.db and key4.db and nothing. Only thing left is delete my current firefox profile and start again... Any other idea or something that I might delete before to solve this?

Asked by david.roma84 1 year ago

Answered by david.roma84 1 year ago

  • Solved
  • Archived

Cookies pop-up disappears before I can make a selection.

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. How… (read more)

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. However, the pop-up disappears before I have a chance to click on any choice or even finish reading the first line. I'm not sure what settings I need to change to allow me to make a choice on the pop-up. Please advise. Thanks.

Asked by BigO 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Pop-Up Notifications

I like the Firefox notification at the top of the browser that says "Firefox prevented this site from opening a pop-up window." However, I recently accidentally clicked "… (read more)

I like the Firefox notification at the top of the browser that says "Firefox prevented this site from opening a pop-up window." However, I recently accidentally clicked "Don't show this message when pop-ups are blocked."

I can't find any way to *undo* this choice. How can I get this notification to start appearing again whenever Firefox blocks a pop-up? I feel like this should be an easy checkbox somewhere, but I can't seem to find it.

Asked by roadrunner210 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox refuses to connect to my NAS admin page

I have a (quite old) Iomega 2 NAS in my local network. I have to connect to the admin page to change some settings, but FF responds with SSL_ERROR_UNSUPPORTED_VERSION, wi… (read more)

I have a (quite old) Iomega 2 NAS in my local network. I have to connect to the admin page to change some settings, but FF responds with SSL_ERROR_UNSUPPORTED_VERSION, with no option to bypass.

It's my own NAS, in my own local network. How can I bypass this (in this case stupid) restriction? I know it's safe, I know no harm can be done, still I can't get to this page.

Asked by avdwollenberg 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

firefox har förhindrat att den här sidan automatiskt styr om till en annan sida

Jag använder VismaNet och får felmeddelande "firefox har förhindrat att den här sidan automatiskt styr om till en annan sida" när jag loggar in, hur kan jag tillåta detta… (read more)

Jag använder VismaNet och får felmeddelande "firefox har förhindrat att den här sidan automatiskt styr om till en annan sida" när jag loggar in, hur kan jag tillåta detta så att jag slipper trycka på knappne "Tillåt".

Asked by eva.marie.griffiths 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

When I type in address bar to search, the search result page does not display page address in the address bar.

I am using Firefox 114.0.2 address bar only, no search bar. I do not remember when it was happened, but today when I want to copy and paste page address I found out that … (read more)

I am using Firefox 114.0.2 address bar only, no search bar. I do not remember when it was happened, but today when I want to copy and paste page address I found out that address bar did not display the page address as previous version, just display the words I searched as a search bar (if the search bar is enabled, and typed in search bar then push enter, address bar will display address of search result page, and search bar will keep displaying the words in it). I attached my screenshot below. Using another tab and "switch to tab" feature by Firefox, I found out the page address. In my screenshot, I typed "test" and using Google to search (I also tried Bing, Wikipedia and more and all of them have the same problem with their owned link) and the page address should be "https://www.google.com/search?client=firefox-b-1-d&q=test" but even I paste this link into the address bar, it will only display "test" like the pic. I think it is a trim feature but I do not which preference I should edit in about:config. I have set "browser.urlbar.trimURLs" to false for displaying http and www, but it is not work this time.

Asked by 920619lqy 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Zoom - Functional Cookies?

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (s… (read more)

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (see attached). I have cleared my cache and explicitly allowed Zoom, but no luck. I don't have this problem in other browsers.

Asked by sgross38 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Sorting bookmarks issue

Hi - Here's my problem. I have a folder in my bookmarks titled Current Bookmarks. It contains both subfolders and bookmarks. When I go to Manage Bookmarks, select that … (read more)

Hi - Here's my problem. I have a folder in my bookmarks titled Current Bookmarks. It contains both subfolders and bookmarks.

When I go to Manage Bookmarks, select that folder, and use the Views/Sort/Sort by Name.A-Z sort order, the subfolders aren't shown in alpha order. Any new subfolders I create end up at the bottom, listed after the page bookmarks.

Is there any way to get all the subfolders to sort properly?

Thanks for your help!

Asked by kathleen4 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Automatic dynamic theme to show name of profile in browser header

I use multiple Firefox profiles. I would like an EASY way to see the name of the Firefox profile somewhere on the screen. The attached image shows a theme I created whi… (read more)

I use multiple Firefox profiles. I would like an EASY way to see the name of the Firefox profile somewhere on the screen. The attached image shows a theme I created which shows the name of the profile on the menu bar. I forgot exactly how I did it, but it involved typing this in a Word document, taking a screenshot and turning it into a jpeg, crop the image, upload it as a theme, then test it. Repeated several times until I got it to work.

I don't need or want fancy graphics here. I just need the name of the Firefox profile to appear somewhere in the window. In my fantasy world, there would be an option to include this name in the window Title bar.

Asked by dan400man1 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Noto Hieroglyphics shifted up with writing-mode: vertical-lr;

When using Noto Sans Egyptian Hieroglyphics font and writing-mode: vertical-lr; the characters appear shifted up by ~10%, thus appearing partially outside their parent el… (read more)

When using Noto Sans Egyptian Hieroglyphics font and writing-mode: vertical-lr; the characters appear shifted up by ~10%, thus appearing partially outside their parent element. All hieroglyphics do this (here using (U+13000)), but only with Noto font.

Tested on versions 114.0.2 and 79.0esr, on different machines, new installs, old installs, even the mobile version. Chromium-based browsers don't have the issue. Images show character inside a div (with borders), the same character highlighted, and Chrome screenshot for comparison. TO REPRODUCE just import and set Noto Sans Egyptian Hieroglyphics and writing-mode: vertical-lr/vertical-rl/tb/tb-rl. A bordered div around the characters might be useful.

Asked by damian.dbcz 1 year ago

Answered by damian.dbcz 1 year ago

  • Locked
  • Archived

Multiple home pages

The message I received from you is for Windows. I have a MAC. See picture below. If I try to open up more than one tab, I get multiple home pages. Is there an adjustm… (read more)

The message I received from you is for Windows. I have a MAC.

See picture below. If I try to open up more than one tab, I get multiple home pages.

Is there an adjustment I can make to stop this?

Thank you.

Mary Ann

Asked by mafrazier1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Unreadable / garbled / distorted text rendering?

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82). Tested on following browsers: Firefox 114.0.2 (64-bit) Fire… (read more)

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

  • Firefox 114.0.2 (64-bit)
  • Firefox Developer Edition 115.0b9 (64-bit)
  • Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

Asked by Leonard L. 1 year ago

Answered by cor-el 1 year ago