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restore bookmarks/profile

My computer 'guru' reinstalled Win10 in order to correct a serious problem. ALL of my programs were gone and I was left with a raw Win10. 6/12/2023 was last date prior to… (read more)

My computer 'guru' reinstalled Win10 in order to correct a serious problem. ALL of my programs were gone and I was left with a raw Win10. 6/12/2023 was last date prior to the disaster. I reinstalled Firefox. Using the "firefox.exe -p" I can only find the default profile. I DO HAVE a full backup done using the Win7 Backup and Restore feature. How do I resurrect my most recent profile? I will need to find the files(s) manually from the b/u. When I did a Full Restore the bookmarks didn't appear. Where and what files am I looking for? The attached screen shots from the b/u may be of help. [removed email from public forum]

Asked by newspr0 5 months ago

Last reply by cor-el 5 months ago

connot open my emails?

When I am using Firefox I am no longer having anything on the taskbar to open my Emails. How do I do this? I cannot open emails in order to put back on taskbar. … (read more)

When I am using Firefox I am no longer having anything on the taskbar to open my Emails. How do I do this? I cannot open emails in order to put back on taskbar.

Asked by connorsbeef 5 months ago

Last reply by Dropa 5 months ago

Right click

I see this issue posted in other questions but none of the solutions given works. For one, the click on items you talk about don't exist, like the "Firefox Options and/or… (read more)

I see this issue posted in other questions but none of the solutions given works. For one, the click on items you talk about don't exist, like the "Firefox Options and/or Preference" is no where to be found, top left click on Firefox Icon or top right bars. The right click button does not work in your browser at all. I don't have this issue on my work computer or my work laptop and they are running the same version, 1140.1. I am use to: Right clicking Firefox icon in tool bar and a menu coming up that allows for several choices. Right clicking in the top bar with page tabs and being able to put the bookmark menu bar up permanently (the main reason I use Firefox, ease of accessing bookmarks which Chrome and IE make ridiculously difficult}. How do I get functionality of my right click back?

Asked by bsmith100 6 months ago

Last reply by cor-el 5 months ago

Lost bookmarks, saved passwords

I no longer have the bookmark icon available on the tool bar. ALL bookmarks have vanished. Tried using tips to restore with no success. Also have lost all saved passwo… (read more)

I no longer have the bookmark icon available on the tool bar. ALL bookmarks have vanished. Tried using tips to restore with no success. Also have lost all saved passwords. Not getting anywhere to solving this

Asked by wellspringfiberfarm 5 months ago

Last reply by cor-el 5 months ago

Cannot read or change data on this site firefox

hi it seens what ever adons i try it seems not working properly. i get error as in screenshot i tried reinstall firefox, may be my account issue on firefox as same issue… (read more)

hi

it seens what ever adons i try it seems not working properly. i get error as in screenshot i tried reinstall firefox, may be my account issue on firefox as same issue on all my 2-3 machines

Asked by Shahid Anwar 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Password manager truncates the site address to an unusable address

I try to enter a new site & password with a long address. Manager truncates it to a simple dot com which brings up a "403 - Forbidden: Access is denied." error messa… (read more)

I try to enter a new site & password with a long address. Manager truncates it to a simple dot com which brings up a "403 - Forbidden: Access is denied." error message. I have a bookmark that takes me to the correct login page, but Manager doesn't recognize it and won't suggest a login for it. For example: this page url is "https://support.mozilla.org/en-US/questions/new/desktop/form" PassManager would truncate this to "https://support.mozilla.org" If I try to submit a new password, in the manager, it tells me there is already a site EVEN IF I HAVE DELETED THAT FAULTY SITE. This is a real problem and it happens on more than one site which makes the manager a limited feature. Unfortunately that makes my preference in using a Mozilla product (rather than Roboform etc) a distinct liability. Please give this some thought, thank you.

I would also like to see the manager remember the answers to secondary security questions on some websites login pages, if that were possible.

Asked by GomerF 5 months ago

Last reply by cor-el 5 months ago

Mostly wrong links provided

Most of my bookmarks gone, in the sense, that they DON'T lead to the place listed, but to another place. For example, the link says "Health Hub", but logo is for Wells F… (read more)

Most of my bookmarks gone, in the sense, that they DON'T lead to the place listed, but to another place. For example, the link says "Health Hub", but logo is for Wells Fargo and the link is for that. Another one states, Austin Telco Federal Credit Union, and the link is to my home webmail.

How do I restore my bookmarks back? I've been adding the correct ones. But I don't see why I need to add them back. How can I get my bookmarks that I've had for years BACK?

Asked by Bobby's Firefox 5 months ago

Last reply by cor-el 5 months ago

Firefox will not play YouTube videos with Hardware Acceleration

This is a duplicate question because it was not solved the last time, and there were no other replies. 1. Works on all other browsers, but Firefox plays only audio and a… (read more)

This is a duplicate question because it was not solved the last time, and there were no other replies.

1. Works on all other browsers, but Firefox plays only audio and a blurry video (see screenshot). 2. PC is equipped with a beefy i9-13700 and RTX 4080; even with that CPU, disabling hardware acceleration eats up almost 25-30% CPU and it is not practical to watch videos that way. 3. Is this bug really not that common? Is it just me and that's why there's no traction for fixing this bug? 4. How do I elevate this request so someone takes action, in case we find no solution in this thread?

Asked by zaw 5 months ago

Last reply by waheedaman5828 5 months ago

can't connect to websites. I keep getting "secure connection failed" Error code: PR_END_OF_FILE_ERROR.

I can't load any websites this morning. I keep getting the 'secure connection failed" error. I can't even get into gmail. I notice there was an update to firefox yeste… (read more)

I can't load any websites this morning. I keep getting the 'secure connection failed" error. I can't even get into gmail. I notice there was an update to firefox yesterday. I even uninstalled and then reinstalled firefox, but I still get the error. How can I get my firefox to work again. It was working fine yesterday before the automatic update.

Asked by Robin's Phone 5 months ago

Last reply by cor-el 5 months ago

Grammarly extension feature

Hello? I have a comment for extension with history erase error. I use Firefox browser with the Grammarly extension. After Firefox's history erased, the Grammarly log in w… (read more)

Hello? I have a comment for extension with history erase error. I use Firefox browser with the Grammarly extension. After Firefox's history erased, the Grammarly log in was signed out. After history clean, I want to keep Grammarly logging in. After Chrome's history cleaned, Grammarly extension was logging in. Can you add History feature for exception of stay app's log in extension after clean?

Asked by Winston Bae 5 months ago

Last reply by cor-el 5 months ago

search

when i search something in the search bar up by the address bar it is suppose to be using google thats how i got it setup but lately its been searching under yahoo why pl… (read more)

when i search something in the search bar up by the address bar it is suppose to be using google thats how i got it setup but lately its been searching under yahoo why please help

Asked by tanner601 5 months ago

Last reply by cor-el 5 months ago

Remove Autosuggest From Search Bars Within Websites

I want to remove any and all auto suggested search options from the search bars within whatever website I visit, such as the one shown below. This is not related to auto … (read more)

I want to remove any and all auto suggested search options from the search bars within whatever website I visit, such as the one shown below. This is not related to auto suggested options with Firefox's URL bar. This is for the search bar within websites.

Asked by woohoo1357 5 months ago

Last reply by cor-el 5 months ago

Ledger compatibility

My Ledger is having a problem linking to MetaMask in Firefox. This happened to me a couple months ago and I followed the steps in the MetaMask support article about this … (read more)

My Ledger is having a problem linking to MetaMask in Firefox. This happened to me a couple months ago and I followed the steps in the MetaMask support article about this very problem. I got it to work right away at that time by going to "about:config" and setting u2f to "true." I followed those same instructions again today to no success. I also updated to the current firmware on my Ledger device. I've restarted Firefox, my Ledger, and my computer in every order I can think of and nothing has changed. I've changed u2f to "false" then restarted and then back to "true" and restarted and nothing changed. I'm out of things to try so I'm messaging in hopes of finding a solution. Thanks.

Asked by matt.romy 5 months ago

Last reply by cor-el 5 months ago

Why can't I use right-click to open in new tab on youtube videos?

I don't understand what happened in the last 10 minutes where both my pc and my laptop can no longer open youtube videos in a new tab by right-clicking. I haven't made an… (read more)

I don't understand what happened in the last 10 minutes where both my pc and my laptop can no longer open youtube videos in a new tab by right-clicking. I haven't made any changes, I haven't downloaded anything or installed anything new. The last firefox update for both machines happened yesterday between 1 and 2 in the afternoon. 18 hours after an update, I just lose a basic feature? I'm able to right-click and open youtube vids in edge. So it has to be a firefox thing... Any ideas or suggestions?

I've attached a pic to show you my right-click menu. I've never seen this menu before.

Asked by darthno2 5 months ago

Last reply by cor-el 5 months ago

print orientation

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed wit… (read more)

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed with the system dialog instead.

Asked by snides777 5 months ago

Last reply by jdp68 5 months ago