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  • Archived

FF has become a mess with the latest updates

I have A LOT of problems with FF since the last couples of updates. It started around two months ago and after one of the updates (and FF has constant updates which is pr… (read more)

I have A LOT of problems with FF since the last couples of updates. It started around two months ago and after one of the updates (and FF has constant updates which is pretty annoying) the browser immediately starting getting really slow and buggy. The browser keeps crashing constantly, is slow, loading websites end in "network cannot be found" notices and you need to reload pages all the time to get them to load, videos play in the background by themselves on saved tabs without being activated or started.... The redesign of the menu some time back, btw, have gone to worse as it's now more difficult to find the active tab than before.

I've followed all instructions to try and resolve it and nothing works. I have no virus or downloads on the system so this is not the cause. Plugins activated or not activated makes no difference. Changing settings in FF to whatever suggested makes no difference, using about: to change settings makes no difference.

The browser has really turned almost unusable.

Asked by none 1 year ago

Last reply by none 1 year ago

  • Solved
  • Archived

Add shortcut icon on Firefox Home Screen

Why is there not a simple means to take a link and pin it as a tile on my home page? I've expanded the number of rows displayed which as an odd history of my browsing, … (read more)

Why is there not a simple means to take a link and pin it as a tile on my home page? I've expanded the number of rows displayed which as an odd history of my browsing, yet the latest links I've visited are not there - meaning the link to the location I would like to pin. Seriously, the entries in the rows (other than previously pinned links) is a hodgepodge. It might be useful if there was some evident logic to the items included. It is disappointing the number of times this question has been posed and the "answer" is to display more rows. Similarly disappointing - an old knowledge base article that says to click the 3 dot icon next to address bar for Firefox on android - would have been handy had such a control appeared in the latest version of Firefox I'm running on my Mac.

Asked by roamingbob 2 years ago

Answered by roamingbob 2 years ago

  • Archived

Arlo security cameras and HEVC codec

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in Fi… (read more)

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in FireFox. From what I have been abe to glean from searches, Arlo uses HEVC Codec that FireFox either isn't compatible with or is lacking the codec. Any suggestions?

Asked by tstr14 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Android Firefox crashes whenever video plays

Hello! Firefox for Android consistently closes whenever I try to play a video in full screen mode. The steps to replicate this bug are as follows: I go to a website tha… (read more)

Hello!

Firefox for Android consistently closes whenever I try to play a video in full screen mode.

The steps to replicate this bug are as follows: I go to a website that has a video (like YouTube), I start playing a video, and then I click on the full screen button. Firefox then closes out to the main menu of the home. When I try to reenter the app, the Firefox app becomes a black screen with a horribly offset tiny corner showing a portion of the webpage.


I cannot find any crash reports in the "about Firefox" subsection of the settings

I am using The latest version of Android 13 And my version of Firefox is 114.2.0 (Build #2015957435). I have tried clearing the app cache, and reinstalling the app. Neither fixes it.

Please let me know if I can provide anything further!

Does anyone have any recommended fixes?

Asked by Aclaussen 2 years ago

Last reply by Paul 1 year ago

  • Archived

Firefox update lost all data. Now, nothing sow

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app. Now, all our bookmarks and h… (read more)

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app.

Now, all our bookmarks and history is gone. Also, the now updated version is not showing my new history etc.

Is there any way to retrieve our original bookmarks, history and passwords?

Regards Peter

Asked by petervapp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

have to re-enable location

I have a little website that tracks my location. I keep it open in a tab almost always, since I use it daily. About once a day Firefox wants me to log in again, and after… (read more)

I have a little website that tracks my location. I keep it open in a tab almost always, since I use it daily. About once a day Firefox wants me to log in again, and after that, the location info is disabled. Is there not a way to survive that I trust that site, and want it to have access to my location every time? Even better if I did not have to log in so often.

All this on a Fairphone, Android 12

Asked by Heikki 2 years ago

Last reply by Heikki 1 year ago

  • Archived

Again, constantly getting update notifications on a daily basis even after updating

I am sick and tired of receiving almost daily update notifications AFTER UPDATING! How dare you intrude on our space and badger us on a daily basis. FIX THE DAMN PROBLE… (read more)

I am sick and tired of receiving almost daily update notifications AFTER UPDATING!

How dare you intrude on our space and badger us on a daily basis. FIX THE DAMN PROBLEM AND DON'T DARE TRYING TO BLAME US FOR THIS CONSTANT HARASSMENT.

TURN IT OFF!!!!!!!!

Asked by John Herman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

restoring tabs on shutdown

recently got new hard disk installed , and using moyilla as browser ...previously i could shut down and get back to tabs and sites i was using on restart .... now i don… (read more)

recently got new hard disk installed , and using moyilla as browser ...previously i could shut down and get back to tabs and sites i was using on restart .... now i dont have that view and just get a long list on recently used tabs in toolbar,mozilla icon. How can i get those closed webpages, sites, back on screen all at once ? the history optionin side menu doesnt show any way to do this either...( i think it used to ) thanks calgar.

Asked by paul rxxxmann 2 years ago

Last reply by zeroknight 1 year ago

  • Archived

How to sync a new firefox profile in receive-only mode?

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync. H… (read more)

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync.

However, when I login to sync, my default search provider remains as Google (the computer's default) and does not change to DuckDuckGo (the settings I previously had synced).

How do I set up sync so that when I login, it pulls all settings, etc., from the cloud, instead of keeping some that were configured locally?

Asked by firefox.pager865 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Trojan found by MS Defender after update to Firefox 115.0.3

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that… (read more)

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that I have a Trojan. What do I do in order to update the program without this very disconcerting warning?

Thanks in advance.

Asked by bgoodman4 1 year ago

Last reply by James (On Leave) 1 year ago

  • Archived

Crash repeatedly last three versions

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again… (read more)

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again is in large and screwed up. Don't ask me to update my phone I have a Google Pixel 7 Pro, and this has been the last three updates of Firefox that have caused the problem in the first place It never happened before that.

Asked by dw 2 years ago

Last reply by s.sandison 1 year ago

  • Archived

Daily Mail Sports page popup?

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've search… (read more)

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've searched the web for a solution but to no avail, hence my asking here. I have the popup blocker ticked, but this annoyance just keeps on.

cheers,

Eddie

Asked by keteddie 2 years ago

Last reply by zeroknight 1 year ago

  • Archived

What Search popup taskbar in Firefox? Like Clrt+F “find in page” is appear!. It’s a virus spam. Or what is it problem Bug?

What Search popup taskbar in Firefox? Like Clrt+F “find in page” is appear!. It’s a virus spam. Or what is it problem Bug? Now Version 114 on Windows 11 64 When I print… (read more)

What Search popup taskbar in Firefox? Like Clrt+F “find in page” is appear!. It’s a virus spam. Or what is it problem Bug?

Now Version 114 on Windows 11 64

When I print the keyboard to find in a box or typing wrong, then search popup taskbar in Firefox is appear! Why? it's like click the menu bar F10 button "edit" followed by "find in page".? What is it? According to the sample image. Sometimes there is a lot of code for writing a website! It is a virus spam. Or what is it?

There was a user asking this problem. Which is like my problem as follows

“Whenever using Firefox, I keep getting a pop-up box on the left side of the bottom of the browser which seems to search the webpage for whatever is in the box. This happens if the cursor is not exactly in a specific search box or designated area on the screen. I can reproduce the problem by clicking on the page (just the page, not a box or input area) then typing. It may be a function but has become so overwhelmingly annoying that I find it necessary to find a way to deactivate it. If I click something else like another window and don't click the mouse exactly on a specific search box or input area when I go back to the page, it inputs the text I am typing down in this box. I don't like this; I don't want this. Please help me rid the browser of this menace. I put an image of the problem below and circled the offensive box. Thanks for any help given. I did try to search for this issue to see if there was already a solution but could not find one, hence posting this question. I just found out this is the same box that pops up when you click the menu bar button "edit" followed by "find in page". Don't know why in the world this thing is popping up by itself when it is neither needed or desired.”

I use firefox More than 100 versions and no problem But my problem would be like above. Thank you for helping each other.

Asked by Meows 2 years ago

Last reply by 4portswitch 1 year ago

  • Archived

print orientation

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed wit… (read more)

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed with the system dialog instead.

Asked by snides777 2 years ago

Last reply by jdp68 2 years ago

  • Archived

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. My only intention was to deleted the account not all the history,etc on local.

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? … (read more)

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? The logins.json file seem to be modified after this episode and I can't find a previous version. How to recover my passwords and history?

Asked by navpreet.np1 2 years ago

Last reply by Andrew 1 year ago

  • Archived

Lost tabs

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All … (read more)

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All are not available. Help!!

Asked by ariosduke19 2 years ago

Last reply by leemjcee 1 year ago

  • Archived

Google won't let me log in to my Google account when using Firefox.

I'm running Mac OS 12.6.6 and Firefox 114.0.1. When I try to log into my Google account, I get the message, "This browser or app may not be secure." I'm running the curre… (read more)

I'm running Mac OS 12.6.6 and Firefox 114.0.1. When I try to log into my Google account, I get the message, "This browser or app may not be secure." I'm running the current version. Javascript is enabled. I've cleared my caches and data. I can log in to Google on other browsers, such as Safari. • This happened after I set up my browser to use Bing Chat, which required that I clear my cache and data.

Asked by robert.rubin 2 years ago

Last reply by sedstrom79 1 year ago

  • Archived

Tablet Mode

Why is there no tablet mode on Android yet? iOS has had tablet mode for years. Firefox for Android is superior (probably not as many installs) and it would be great to ha… (read more)

Why is there no tablet mode on Android yet? iOS has had tablet mode for years. Firefox for Android is superior (probably not as many installs) and it would be great to have this option.

Asked by Kurt Felton 2 years ago

Last reply by anmolblouch92 1 year ago