All Products Support Forum

Since last upgrade Firefox seems unable to access any wordpress sites.

Always says to enable cookies. I've done that but still not possible access.

Is Firefox now becoming so "secure" it is useless?

There are more and more web sites where Firefox just is no longer a viable browser.

There is no clear "ENABLE" cookies option to resolve this just pages on explanations about safety yada yada yada.

I just want a button that says ENABLE COOKIES so I don't have to constantly seek answers to use this browser on a particular web site.

As much as I hate Chrome I am finding it more useful now than FireFox

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

hello, ive had my Firefox account for YEARS. i got a new device, and installed firefox on the new device. i logged into to new device, told it to sync my old data over, and instead, i think it removed all my old data. my passwords are still saved, but my bookmarks, my collections for tabs are gone, and i cant seem to get them back. this was done across my 4 devices. how can i backdate, or find an old backup to revive?

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

For the past three days I have been disappointed to find the error message, illustrated in the screenshot, when I open Hotmail/Outlook/Login live. It says:

Something went wrong. Please try the recommended actions below. Refresh the application. (in a button)

I've followed its advice, to no effect. I've re-booted and turned everything off overnight (twice) but it's still not working. This only happens on Mozilla Firefox, my preferred browser. I have done nothing to alter any settings or opened, or even received, any dubious emails. All the other saved sites and randomly visited ones are functioning as normal.

Any idea why this suddenly started happening? is it a Firefox issue or a Hotmail problem?

Mark (Scotland, G.B.)

Hello everyone! I am new here, and this is my first question. So, please help me out and leave an answer for me. I would really appreciate it if you did so.

I was at the Firefox settings, and on the location permission settings, there was a web address requested my location and it started with "moz-extension://." I can easily guess that it is from the Mozilla Extension, but I was curious and wanted to know what it was and where it came from exactly. But I wasn’t allowed to copy and paste. Therefore, I am asking you guys. I have only been using the Firefox browser for a few days, so my knowledge about it is like a blank sheet of paper, and you guys are welcome to write anything and everything on it, and I will learn from it. So, please come and give me a helping hand. Thank you.

For your references I have attached the web address in question. I think I have to either allow or not allow permission rather quickly. Thank you.

Fix autofill. I am so tired of it being completely broken on mobile. The ONLY time it works is for CCs when using face biometrics. Literally everything else fails.

When i open certain websites, the font is displayed cryptically (see picture).It doesn't always affect the whole website, just some texts on the side. I found a workaround by disallowing websites from using their own fonts in the settings. But neither a new installation of firefox nor resetting the settings, caches an cookies, etc. helped, or disabbeling the firewall etc.. In other browsers or when i log in my account on other PC´s everything is displayed properly.

Hi,

I have read through some of the past similar issues with passwords not syncing across devices and the only official answer I seem to find from the Firefox team is to "manually or force sync"...

However that does not work. I have just saved a new login on my mobile, I have manually synced or "sync now" on both my mobile and desktop, restarted both devices and still...this login does NOT appear on my Desktop.

So please help! For all I know there could be other logins saved on my mobile that don't appear on my desktop and vice versa.

I do not want to uninstall Firefox.

Kind Regards, Alex van der Merwe

The logins that I put manually synchronize with the account between the devices, however, the passwords that i imported from chrome through the .csv file do not sync.

Where is the option to Print from Samsung Android browser

Even if I want to print to pdf I can't do it. This is annoying. Please add this feature back to the menu items list

Whenever you start typing a certain website name in the address bar, Firefox suggests and option to auto-fill the address based on what you've typed. My issue with that is that auto-fill keeps suggesting the address that I DON'T want it to. Specifically, I want "ya" to auto-fill to "ya.ru", instead it keeps suggesting "yandex.com.ge". Now, I have tried deleting all the history of ever going to "yandex.com.ge" as well as just ignoring the issue and typing out the full "ya.ru" by myself and giving Firefox some time to catch onto this, however after a couple of weeks nothing's changed. What's interesting is that when I type "ya" in the address bar, Firefox shows the following (in order): the wrong auto-fill suggestion ("yandex.com.ge"), some search suggestions (yahoo, yandex, yahoo mail, etc), then after the search suggestions there is a separator that says "Firefox suggests" and what do you think, the CORRECT auto-fill that I want is first right in there - "ya.ru". So Firefox actually knows that I want it, since it's the first thing in "Firefox suggests", but why can I not get it as a default auto-fill suggestion?