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mozilla.cfg infected with Adware.PL.Besttoolbars.vl

Gridinsoft Anti-Malware v.4.2.66 Report file date: 3/4/2023 14:35:47 Last update: 3/4/2023 14:35:47 Quick Scan started Scanning process... c:\program files\mozil… (read more)

Gridinsoft Anti-Malware v.4.2.66 Report file date: 3/4/2023 14:35:47 Last update: 3/4/2023 14:35:47

Quick Scan started Scanning process...


c:\program files\mozilla firefox\mozilla.cfg ---- General PartOfThreat

Adware.PL.Besttoolbars.vl MD5: 18F38A5E209C9812EB124D0BB62E76C1:800


I have tried all means to remove this but still get the warning after each reboot with this infected file. Ran Spybot Search and Destroy, Gridinsoft Anti-Malware, MRT (twice, 23 hours each time), MSERT (twice)..., RogueKiller, and a few others.

Asked by N.Aumond 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Resizing of tabs and open new tab plus icon do not work correctly

Since one of the last updates the behaviour for the tab re-sizing got messed up. When there are only a few tabs with full size, those as well as the additional plus ico… (read more)

Since one of the last updates the behaviour for the tab re-sizing got messed up.

When there are only a few tabs with full size, those as well as the additional plus icon is shown. But when there are more tabs and they are re-sized, then the right side gets cut off. First the new tab icon dissapears and then also the last tab get's cut off.

I attached a screenshot with three firefox browser windows showing the problem, as well as a forth one with only 3 tabs open, which are shown in full size including the new tab icon.

This is a new problem as the tab resizinng and the new tab icon used to work perfectly fine no matter how many tabs were opened.

Asked by bernhard41 1 year ago

Answered by cor-el 1 year ago

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When I press the "A" key, Firefox identifies it as a shortcut?

For the past few months I've been starting to have some trouble with other sites that I go onto. For example, on Google if I try to search something that has 'a' in it, i… (read more)

For the past few months I've been starting to have some trouble with other sites that I go onto. For example, on Google if I try to search something that has 'a' in it, it ignores the rest of my query and searches up everything leading up to the A. Even just pressing A it's almost like it's acting as a mouse-click, but this problem only seems to be occurring on Firefox, nothing else.

What's going on?

Asked by n1log 1 year ago

Answered by cor-el 1 year ago

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Can't find Microsoft account password in Firefox

Hi, I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software… (read more)

Hi,

I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software "might" be tied to my current pin and password.

If I log into my Microsoft account with Firefox, I am prompted for an email address. After entering my address the password is automatically entered by Firefox. Great.

But the login details are not stored under Firefox - Paswords. There is no Microsoft entry in Passwords.

Where might the password it be stored?

Thanks Hans

Asked by hans31255 1 year ago

Answered by cor-el 1 year ago

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webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (read more)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 1 year ago

Answered by badadim1 1 year ago

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Widowed and split screen mode on Huawei P40

Firefox seems to be unable to start in widowed or split screen mode on Huawei P40, EMUI 12. On EMUI 12, apps that support widowed mode are marked with a "window" button i… (read more)

Firefox seems to be unable to start in widowed or split screen mode on Huawei P40, EMUI 12. On EMUI 12, apps that support widowed mode are marked with a "window" button in the "recent apps" view. You can see in on screenshot in a yellow circle for Facebook app, but it is absent for Firefox. When I try switching to split screen mode, it shows a message, that Firefox is unable to be run in this mode (sorry, the message is in Japanese). Even if I try using an app Split Screen Shortcut, that seems to have it's own split screen function, separate from the EMUI one, Firefox still launches in fullscreen, and the Shortcut app returns an error.

The thing is, I tried Firefox on Samsung Galaxy A04s (presumably, Android 12?..), and it works without any problems.

It's it a bug and Firefox should support split screen and windowed mode, but doesn't, or does the app lack this support, but Samsung A04s's system just forces it to open in that mode itself?

If it's a bug, I would really appreciate it if you could fix it. This is literally the only downside (for me) this app has.

Asked by alkir-2 1 year ago

Answered by alkir-2 1 year ago

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STUPID LACK OF SUPPORT FOR FIREFOX ACCOUNT!

IF I CANNOT GET BACK INTO MY FIREFOX AND/OR GOOGLE ACCOUNT I CANNOT GET MY EMAILS TO SYNC. How does someone get ACCOUNT HELP? I'll pay for the blasted help if just to … (read more)

IF I CANNOT GET BACK INTO MY FIREFOX AND/OR GOOGLE ACCOUNT I CANNOT GET MY EMAILS TO SYNC. How does someone get ACCOUNT HELP? I'll pay for the blasted help if just to get my emails out of FIREFOX? Such BAD customer service -- oh yeah, we aren't CUSTOMERS cause Firefox is FREE. Right now that is EXACTLY WHAT FIREFOX and MOZILLA are worth -- NOTHING, NADA, ZERO, TRASH! And now it will cost me $$$$$ to get my computer completely reset to eliminate ALL TRACES OF FIREFOX!!!

GET ME OUT OF THIS CRAZY SCREWED UP MESS>!! VOLUNTEERS OR NOT -- this all SUCKS!!!! Dr T. H. Reese, Denver CO

Asked by Cats2 1 year ago

Last reply by Paul 1 year ago

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Edit cookies resend in new panel

[Devtools] You have been enabled new edit and resend panel by default, its a panel won't allow users edit some fields of headers. However, in the old panel, we can do wha… (read more)

[Devtools] You have been enabled new edit and resend panel by default, its a panel won't allow users edit some fields of headers. However, in the old panel, we can do what ever we want, like modify the cookies of the new request. I wonder why you just disabled those fields? Are there any settings I can set to make those fields editable? It's a really bad design for developers who definitely will need to edit those protected headers.

Asked by scruelt 1 year ago

Answered by cor-el 1 year ago

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Firefox stopped working after uninstalling Edge and Office 365

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one). This is the same problem that someone report… (read more)

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one).

This is the same problem that someone reported in 2021, but that thread has been archived.

https://support.mozilla.org/bm/questions/1356550

The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll).

My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything.

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Asked by colin_hodgson 1 year ago

Answered by TyDraniu 1 year ago

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playing videos on firefox doesnt work on reddit or twitter, and doesnt work on some youtube videos.

It works on librewolf and brave, and im running on fedora 37 (using the flatpak package) i have tried every fix including but not limited to: reinstalling, troubleshoot m… (read more)

It works on librewolf and brave, and im running on fedora 37 (using the flatpak package) i have tried every fix including but not limited to: reinstalling, troubleshoot mode, making a new profile and clearing cache. also the openh264 plugin always says preparing to install or smth but never does, thought id mention it in case its important.

Asked by Blisterexe 1 year ago

Answered by jonzn4SUSE 1 year ago

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Editing .pdf files

Is there a way to fully edit a .pdf file in the new Firefox browser? I know how to annotate, but I don't see any way to copy and/or paste. This originally came up when … (read more)

Is there a way to fully edit a .pdf file in the new Firefox browser? I know how to annotate, but I don't see any way to copy and/or paste. This originally came up when I wanted to copy one sentence from of an entire document. Thank you.

Asked by DorothyJ 1 year ago

Answered by cor-el 1 year ago

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Folder color in 111 version

I've been with yellow folders for several years. In the version that I have now, version 111, no longer works. I was put at userchrome.css the following: @namespace url(h… (read more)

I've been with yellow folders for several years. In the version that I have now, version 111, no longer works. I was put at userchrome.css the following: @namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul); .bookmark-item[container], treechildren::-moz-tree-image(container) { fill: gold !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksToolbar) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksMenu) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_UnfiledBookmarks) { fill: black !important; } treechildren::-moz-tree-image(container, livemark) { fill: orange !important; } .bookmark-item[container][query], treechildren::-moz-tree-image(container, query) { fill: dimgray !important; }

I do not know because it doesn't work now. Maybe version 111 no longer admits it? Do you know how to put the yellow folders?

Asked by Lombard.Lombard 1 year ago

Answered by cor-el 1 year ago

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Firefox Displays Plain HTML Text Incorrectly

I noticed that when Firefox loads pages without any styling e.g., my professor's home page shown in the screenshot, it displays the text incorrectly. At the top of the sc… (read more)

I noticed that when Firefox loads pages without any styling e.g., my professor's home page shown in the screenshot, it displays the text incorrectly. At the top of the screenshot, you can see 'Dbobeb' which is actually supposed to be shown as 'Canada'. The problem is very common -- I ran into the same issue on Mozilla's web docs as shown in the second screenshot. It displayed 'One' as 'Pof', 'Two' as 'Uxp' and so on. This has been happening for a couple of months now and it is starting to bother me. I have already tried removing all my extensions / running Firefox on private mode -- it does not resolve the issue. This issue does not occur on other browsers.

Asked by albertrocks88 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Web page won`t open

The web page, for my bank, won`t open. I have been using their web page, for a number of years. When I go to the web page, and try to login, all I get is a screen, with a… (read more)

The web page, for my bank, won`t open. I have been using their web page, for a number of years. When I go to the web page, and try to login, all I get is a screen, with a circle, that keep circling, as if it were buffering, and never gets to the login page. Microsoft Edge, and Google Chrome seem to work, but not Firefox. My bank is Security Bank Of Kansas City. https://secure.securitybankkc.com/login

Asked by Walter Woronick 1 year ago

Answered by cor-el 1 year ago

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Replacement for Quick Tabs Ported addon

I use the Quick Tabs Ported addon. Developement has stopped. What's nice about it is that it's a combo toolbar button tab counter with a badge, as well as a tab session… (read more)

I use the Quick Tabs Ported addon. Developement has stopped.

What's nice about it is that it's a combo toolbar button tab counter with a badge, as well as a tab session drop down menu with a search field (pretty much like the built-in "List all tabs").

My issue is that the menu is slow loading, and I was hoping I could find a replacement that can be customized to make the menu entries more compact (remove the spaces between tabs) and display in a proper order

Asked by noel_envode 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Why is Firefox, not displaying this website correctly?

https://austinpollen.com/ Including a screenshot. I've disable all the Addons except Togglific and Youtube . I use Firefox 99% of the time but for anything with drm requ… (read more)

https://austinpollen.com/ Including a screenshot.

I've disable all the Addons except Togglific and Youtube . I use Firefox 99% of the time but for anything with drm require chrome. It loads the page correctly while Firefox does not.

I've also tried to disable certain settings in Firefox Options with no luck, such as; Enabled Autoplay Video and Audio Enabled Allow Popups

Used Firefox for almost 20 years and current OS is Win 10.

Thanks for any help

Asked by Acleacius 1 year ago

Answered by TyDraniu 1 year ago

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Redirect Problem

A few days ago, I tried to log in to yahoo mail, and started getting this after I clicked okay: "Redirecting . . ." (print screen below). Now I get the same problem when … (read more)

A few days ago, I tried to log in to yahoo mail, and started getting this after I clicked okay: "Redirecting . . ." (print screen below). Now I get the same problem when I paste links into the search bar. I think this started with the new March 31st update. It isn't just one site or application, which seems to suggest that FF is the problem. https://prnt.sc/dIc_AerJtR7g The tab gets stuck there.I cannot view my mail on ff at all, but I can on my phone, probably because I wasn't forced to log out and back in. I cannot paste links. FF is basically unusable for me right now except for sites that I use frequently.

Asked by donna_chatham 1 year ago

Answered by donna_chatham 1 year ago