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Won't play videos on some sites

Hi, On some sites Firefox will not play the embedded videos. For example embedded screencast recordings like those used by employee time management platforms eg time doc… (read more)

Hi,

On some sites Firefox will not play the embedded videos. For example embedded screencast recordings like those used by employee time management platforms eg time doctor. Not sure of the format maybe webm

Asked by Lostsouls 1 year ago

Last reply by jfriesenegger 11 months ago

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RTX Video Super Resolution technology

When will Mozilla introduce RTX Video Super Resolution technology to its Firefox browser? https://blogs.nvidia.com/blog/2023/02/28/rtx-video-super-resolution/ … (read more)

When will Mozilla introduce RTX Video Super Resolution technology to its Firefox browser?

https://blogs.nvidia.com/blog/2023/02/28/rtx-video-super-resolution/

Asked by Darek 1 year ago

Last reply by TyDraniu 11 months ago

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Where can I get help for my Firefox web extension

I've created a Firefox web extension called Context Search. One of the options that it offers is to open Google Search results in the sidebar. However, the search results… (read more)

I've created a Firefox web extension called Context Search. One of the options that it offers is to open Google Search results in the sidebar. However, the search results are truncated and don't fit in the sidebars limited width. I've tried using a mobile user agent, but that doesn't appear to solve the problem. I have no idea how to fix this problem and need some help.

Asked by Olivier de Broqueville 1 year ago

Last reply by cor-el 1 year ago

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firefox developer highlighting elements outlined problem

hello guys I need help with this problem in firefox developed edition Specifically, when I use the Inspector panel to inspect elements on a webpage, the selected element… (read more)

hello guys I need help with this problem in firefox developed edition

Specifically, when I use the Inspector panel to inspect elements on a webpage, the selected elements are outlined with a blue border instead of being filled with color. This is making it difficult for me to visualize the layout and styling of the elements, and I would prefer to have them filled with color instead.

I have tried to find a solution on my own by searching online, but have not been able to find a clear answer. Could you please advise me on how to change the settings in Firefox Developer Edition so that the Inspector panel highlights elements with a fill color instead of just an outline?

Asked by Youcef Hemadou 1 year ago

Answered by Youcef Hemadou 1 year ago

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YouTube videos dropping frames

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checke… (read more)

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checked about:config in both Beta and Nightly and HW acceleration was enabled. This was true for a FRESH install as well. I tried this on other devices and the problem persists. Mull, which is a fork of Fennec, plays the same videos without any problems. Other browsers are also fine.

Tested on Samsung S20 One UI 5.1 (Android 13). Tested on Samsung A13 One UI 5.0 (Android 13). Tested Sony Xperia XZ2 Compact (Android 10). Tested on Sony Xperia XZ1 (Android 9).

Asked by TA 1 year ago

Answered by TA 1 year ago

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firefox is slower than snail on Android

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the late… (read more)

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the latest version. and already cleared all cache. please firefox. we need the fastest browsing experience like opera and other web browser. please provide us this

Asked by FUAD ZAWA 1 year ago

Last reply by Paul 1 year ago

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High cpu usage of fifefox dev edition

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given… (read more)

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given in the following troubleshoot method "https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources" but still the same result. I tried with troubleshoot mode on with disabling all extensions but the cpu usage was still high. I have also checked with firefox's own task manager tool but there wasn't a single process that was using full cpu. I'll be attaching all screenshots below.

Asked by Yash 1 year ago

Last reply by asdf2345 9 months ago

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You must enable cookies to use WordPress.

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cook… (read more)

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress. If I try again without making any changes, I'm able to log in fine. I've tried playing with the protections settings, but haven't found the magic pill to fix this yet.

Asked by Brian Hupp 1 year ago

Answered by Brian Hupp 1 year ago

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printing disclosures from listing such as property disclosure

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclos… (read more)

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclosure etc

Asked by john894 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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A specific website critical to my job is not functioning--have already tested multiple things

The website in question is called myautosmart.com and it's used to look up a lot of locksmith-related information for specific vehicles, among other things. It requires v… (read more)

The website in question is called myautosmart.com and it's used to look up a lot of locksmith-related information for specific vehicles, among other things. It requires verification of locksmith status and a paid subscription to log in so probably no one will be able to test anything directly.

Device: This is on a brand new installation of windows 10 with up-to-date firefox version 111.0 Device name LockProDesktop Processor AMD Ryzen 3 5300G with Radeon Graphics 4.00 GHz Installed RAM 16.0 GB (15.4 GB usable) Device ID 501298E6-8A64-419C-9629-AA47D9BF4370 Product ID 00330-80000-00000-AA817 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Problem: Upon logging into the site, my username appears in the top right as if I am logged in, but every page continues to redirect to the login page as if I am not logged in at all, rendering the site unusable.

Steps tried: Logging in again Logging out and back in A cacheless reload (ctrl+F5) Restarting Firefox Restarting the PC Disabling all add-ons Enabling Troubleshoot Mode Contacting the website owners - they could not replicate the problem and assured me they tested it on a system running windows 10 and the latest version of Firefox.

Website works fine on Chrome, and in Firefox on another windows 10 pc I have, a windows 7 pc, a 15 year old iMac and a macbook pro. This is the only computer that has any issue.

Please let me know if you have any ideas.

Asked by Taylor10 1 year ago

Last reply by Taylor10 1 year ago

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This past week loading of pages has been glitchy

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a … (read more)

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a backup).

Asked by et1 1 year ago

Last reply by Terry 1 year ago

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firefox 111.0 64bit unified extension button that cannot be removed

Yesterday when Firefox 111.0 64 bit was installed, updated the unified extension button shows up and it cannot be made to not appear or hidden. I even tried to about:conf… (read more)

Yesterday when Firefox 111.0 64 bit was installed, updated the unified extension button shows up and it cannot be made to not appear or hidden. I even tried to about:config and change the extensions.unifiedExtensions.enabled from true to false and restarted Firefox yet the extensions button still appears. On older foxfire versions could get rid of it by doing the above and it worked but this new version 111.0 64bit I cannot get rig of the extensions button icon that appears on the end of the tool bar. Please fix it so I don`t have to see this button in the Firefox toolbar at the end of it. I even had a computer online tech try and he says you have it fixed so it cannot be removed. I see others have complained about not being able to remove the button from the tool bar also..

Asked by wiseguy 1 year ago

Last reply by wiseguy 1 year ago

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Cant scroll on google sites

when i search something in google.com most of it is unloaded and i cannot scroll down and on youtube.com i cant scroll down. I dont know what to do … (read more)

when i search something in google.com most of it is unloaded and i cannot scroll down and on youtube.com i cant scroll down. I dont know what to do

Asked by ErinGara 1 year ago

Answered by cor-el 1 year ago

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Words are showing up as random letters and symbols on numerous sites

I use Firefox on my Mac. Since updating to the OS Ventura, I now see many words on different sites, as well as numbers, show up as things like zzjk{d instead of saying br… (read more)

I use Firefox on my Mac. Since updating to the OS Ventura, I now see many words on different sites, as well as numbers, show up as things like zzjk{d instead of saying brett. This happens on my ebay site, my american express site which I cannot see any numbers of transactions cost since all the numbers show up as (d9 f for example. Something is not working correctly. I checked and and up to date with all firefox updates. Safari works perfect on all sites so this is a Firefox issue. See attached for how some areas on eBay look. Not all words are like this, some are still english spelling correctly. But some pages like this support page are completely unrecognizable but works correctly on Safari.

Asked by brettbarentine 1 year ago

Last reply by cor-el 1 year ago

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Firefox 111.0 freezes on start up

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that w… (read more)

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that worked fine so I figured it was one of my add-ons. However after closing the Private Browser and trying opening normally again it worked just fine. Disable all of my add-ons and for the same issue.

Renamed my AppData/Roaming/Mozilla folder and starting as normal worked fine. What a giant pain in the <bleep> trying to set everything back up.

Performed some more science and noticed this. After setting my Mozilla folder back, starting FF, and looking at the TaskManager, There would be 3 processes, one of those after a bit of time would show in red as Not Responding (or words to that effect). Clicking the window a few times to get the force close dialog again. Trying to open FF again, it opened just fine.

So I'm tempted to blame something in the update that is causing this. Yes, I could just start with a fresh Mozilla folder and reinstall all of my add-ons and blah blah blah, but whose to say that after setting everything back up the way I had it the problem won't come back.

I have thought about rolling back to FF 110.0.1, and suppressing the update check.

OS: Windows 10 64-bit Firefox: 111.0 64-bit

Asked by wolf68k 1 year ago

Last reply by wolf68k 1 year ago

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How to disable QUIC http3 in Firefow either by Windows Registry editor o by AMDX template

Hello I am looking for a way to disable the QUIC protocol in Firefox by GPO. I got your latest AMDX templates but I don't see the option to modify network.http.http3.ena… (read more)

Hello

I am looking for a way to disable the QUIC protocol in Firefox by GPO. I got your latest AMDX templates but I don't see the option to modify network.http.http3.enabled.

Either an AMDX template with this option or a Registry will do the trick

Thanks

Asked by rmirandacr 1 year ago

Answered by rmirandacr 1 year ago

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Not sure what I was billed for

Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I… (read more)

Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I could just be being a tad antsy but I honestly don't remember buying anything from you guys this morning. Maybe your vendors charge through you? I dont know, but if you could do a dive for me I'd really appreciate it! I'll send you a screenshot.

Jeff

Asked by JeffYou 1 year ago

Last reply by James 1 year ago