All Products Support Forum

system was working yesterday,..i can pull up my e-mail on yahoo...can read it but now won't let me delete it..went and used microsoft edge per yahoo staff signed into my yahoo account and mail worked fine...it's something on firefox browser...anyone else having problems ???

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I log in to my BofA bank account, I then click on the make a payment button so I can pay online.**At that point when I click on the make a payment button my entire monitor screen goes white.**Sooooo frustrating.**We've updated my firefox software, we've cleared my cache history, we've also determined that if I use another browser like GoogleChrome that i now can make a payment online on the BofA website.*However, I only use Firefox and with all of the tech support I've received, they've assured me it is a Firefox browser issue and not a BofA online banking issue.*Also, I have another credit card with capital one.*When I go to that web page via firefox browber I can make a payment simple and as easy as always.*But no matter what I do, I cannot use Firefox to do my online banking with BofA.*For the last few years I've used the BofA online banking system with no issues.*Please help me determine why Firefox is giving me such problems ??**Folks are recommending I drop Firefox all togehter and go with Google chrome.*I'd prefer to stick with Firefox if someone from your tech team can PLEASE help me asap

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

I have Firefox 113 on a 14" laptop. The toolbar takes up 1/3 of the height of the screen, which I find intolerable and an obstacle in my work. According to my research, there is no way to adjust the height of the toolbar only. I have a vision problem and need to have fonts a certain size. Any reason why I wouldn't go back to Firefox 110? I have 110 on another 14" computer and it looks great.

In Ebay - Print invoices link opens print preview window inside page -> I can view document (invoice) then click print button to open print window -> window opens but the document is blank, just a white page, no text. If I click print, it just prints a blank page. I can download the document as PDF from print preview page and this prints ok but I can't print directly from the ebay page. This only happens in Firefox. Works ok in Edge and Chrome. I have uninstalled Firefox including profiles etc and re-installed, problem still exists. I can print shipping labels via Ebay just not invoices. No issues with printing anything from any other ebay page or other websites.

Secure Connection Failed

An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Getting above error even for google .com, and even other secured SSL websites, not able to use mozilla browser at all please help.

Firefox android 110.0.1 (Build #2015933339), 43c570380+ AC: 110.0.1, 22ee42db12 GV: 110.0-20230213213738 AS: 96.2.1

Is there no way to open view pdf online without downloading it.?

Thunderbird adds a double-space when you hit Enter in email messages. Is there a way to make it single-space? I've looked around on Settings, etc. and can't find one.

I came back to Firefox - which was my preferred browser for many years - because Chrome is a big fat memory hog, and would spend quite a while swapping pages into memory if it had been out of focus for a while. Opinions at the time varied widely, but suggested Firefox was more efficient.

Nope.. Firefox is at least as bad. And worse; it can't maintain a connection to Gmail which forces me to completely restart the browser every day. Mention this to Mozilla support and all you get from the devs is, "I don't experience this (on my high-end dev system) so it can't exist". Yeah, I'm running Firefox in the 2GB left over on my 8GB laptop - how hard can it be to write efficient code.. memory hog or slightly worse memory hog isn't much of a difference to me.

And of course I cant get the extensibility I used to have; and the constant pestering every-single-time the browser gets focus to do an upgrade. Going back to Chrome; though I expect things to get shaken up for the better soon enough (so over this old-skool grind with poorly functional, slow and unreliable software: bring on the AI)

Hello! I ran into one problem - my pages self-reloading. Even if i am on page, i can watch video on YouTube or read more articles - in one time page just self-reloading.

My PC have a 32GB RAM, so i don't think what problems is in my PC or insufficient memory. What the problem could be?

I used to be able to log into Wells Fargo in Firefox browser. Then I did an update & now can no longer log into Wells Fargo. I keep getting an error message saying I'm entering the INCORECT USERNAME AND/OR INCORRECT PASSWORD. However I'm not. I have attempted to log in numerous times! My version is current! Help!

Roboform not working with Firefox version 110.0 on Windows 11. Works on Chrome and Edge. I've always preferred Firefox, but I'm very dependent on Roboform, so I'm migrating to Chrome until Firefox is able to see Roboform.

I've been using the portable version of Firefox for years. Every release up to 110 has worked great. But release 111 and 112 won't start.

(edited title that add 'portable' - c)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

So i just got back on using firefox then this annoying bug keeps happening which is i cannot play a single video thats in full screen mode even though i already click the expand button, any site from youtube, imdb etc. will not play in full screen.

There always this gray area from top like in the line of the front cam of my phone. Before i can watch videos in full screen but now idk whats happening.

A site I went to for the first time popped up a message that implied it wanted to INSTALL something in my browser. I sent a message to the site owners asking why their site was trying to install an add-on in my browser with no warning or notice about what it actually was. I was embarrassed to find this was far from true - it just wanted MIDI access permissions. (See included image.)

This popup is badly worded, misleading, and needs to be changed. MIDI access, unless it's been coded extremely wrong, cannot "steal your data", download anything, or force anything involving malware. And it certainly isn't INSTALLING anything, so why does the button say "Continue to Installation"??? The worst it could do would be to play unwanted notes!

The message needs to include SPECIFICS, as well. Which device(s) is the site requesting permission for would be real good to know. Every other browser includes this information when asking to grant permissions.

Please fix this as soon as possible. And fire the person that decided this pop-up was good enough to be in a working release.