All Products Support Forum

When I log into amazon with mozilla and try to search for an item, amazons reply screen, on my windows 10 computer screen, goes black. When I do the same login sequence using google, everything works normally. I prefer using mozilla . This is a recent problem with mozilla that started two weeks ago. I need this fixed. I don't want to change browsers but I use amazon frequently. Thanks for your help.

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

As of a few weeks ago, I can no longer copy and paste when using Outlook for emails with Firefox as the browser. I have no issues if I use the MSN browser. When using Firefox, I can copy and paste in the subject line but not the body of the text. This is a real pain! I had no issues until a few weeks ago. If I try to copy and paste, I am able to copy but when I right click I no longer get a "paste" option. I now have an emoji option in its place. What's up with that?! I am using Windows 11 as the operating system on a Dell computer. Thanks in advance!

I lost my tabs again today at start-up. I went to history & did "Open All In Tabs" for about 200 tabs...most of the important ones did not come back. I can't be doing this on a regular basis. You've spoiled me with the tabs staying on the browser every day. But, even though I've used Mozilla for years, I may have to find something else I can trust! This is twice now...I can't spend this kind of time trying to recover things (many of which I can't get to).

Hi, I like a background/wallpaper from the limited edition wallpapers to cutomize home tab in Firefox android, so is there a way to download it or save it and use it as my phone's background aswell? Thanks.

Hello guys,

I started having a weird problem a few months ago. Since I was overwhelmed with work and travels in the past months I just found a quick workaround by using Chrome, but I'm much more used to Firefox than Chrome I'd like to solve this issue once and for all.

So I'm getting 99% of my work on Fiverr. I'm averaging between 20 and 40 orders per month meaning that I need to upload all sorts of files everyday. Whenever I click the 'attach' button, doesn't matter whether in the message section or in the delivery section my entire browser freezes. Even if I waited for some time (I've tried up to 60 minutes), it wouldn't unfreeze. Same in private window, same if I disable all addons. I even refreshed Firefox, but the problem persists.

In Chrome or Edge the problem doesn't exist. Neither does it on my mobile device. Not sure how to troubleshoot that.

Any ideas?

Thank you!

<quote> Note that extensions do not work on mozilla.org pages for security reason as Mozilla websites have advanced privileges like accessing all files on your computer and running special JavaScript. </quote>

Why does Mozilla need to acess all files? Can we disable this 'feature'?

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR

Please advise how to fix this matter

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

I have many companies and organizations that tell me that their website does not support Firefox, only Chrome and Edge. As I would like to divorce myself from Google and Microsoft as much as possible I would like to know what issues there are with supporting your browser. I am switching to Linux as my OS and Mint comes with Firefox. I understand I can get Linux versions of Chrome and Edge but that is really not my preference. Thanks.

I have been trying to remove "Your browser is being managed by your organisation" simply because the browser is on my home PC and not being managed by any organisation. However, I have an issue with registry editor as it does not have Mozilla or Firefox keys in "Policies" "HKEY_LOCAL_MACHINE\SOFTWARE\Policies" or "HKEY_CURRENT_USER". I would be grateful for any advice to overcome this issue as it annoyingly restricts access to web pages.

As an example: suppose you have 100 tabs open. Does Firefox use more memory if 50 are open in 1 window and 50 in another or if all are open in just 1 window? Does it make any difference?