All Products Support Forum

About:config simply shows me a blank screen.

I need to customize a few settings and I presently cannot. This question marks this as answered but the answer is talking about a solution to the specific reason they were trying to access about:config, not why they cannot access it. https://support.mozilla.org/en-US/questions/1373286

Others say to use the nightly build, which I don't want. https://support.mozilla.org/en-US/questions/1302626

What's the deal? I've spent an hour or so now looking this up and haven't found anything.

from 89338383 sites just google sites have this problem. And nothing work. is so annoying ill uninstall firefox and this browser forever. 9/10 times wana go on google or yt Secure conection preblem is making me mad its an firfox account bug not the visited site have problems.

I had two Firefox windows open. One had 100+ tabs open, the other had around 5 open. Like a klutz I accidentally closed the window with the 100+ tabs open instead of the other window. Now when Firefox restarts it opens the version with the 5 tabs.  :-( I read about lost tabs in Firefox. I have found a file with the 100+ tabs in it. It is called: upgrade.jsonlz4-20221007134813. But what do I do next to restore Firefox to restart with the 100+ tabs version? Thanks.

I do not have a G account. For work related purposes I have to utilize websites that bombard me with Sign in w Google. No settings within FF I found can stop this onslaught. Same goes for Ad Block Plus and a few others since disabled and deleted. No useful information on G's forum website. Firefox, I was under the impression your about user safety & security? Why O Why do I get this garbage from G daily in your browser 105.3 on Win 10 home without a way to disable it?

Ever since yesterday, scroll click (I use it to scroll through websites) has stopped working in Firefox. Works in in programs, other browsers, etc., just not Firefox.

Whats weird is it still registers a click when I use it, so I can lick on links with it if I want, but the function of scrolling, either by clicking once and using my mouse to go up and down, or by clicking an holding, no longer works.

I've tried disabling add-ons, incognito mode, nothing seems to work.

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works everywhere but in "support.mozilla.org".

How is it possible to have dark theme in Mozilla's support pages too?

Thank you very much. Prayan

When i visit microsofts website to download windows 10 iso it redirects me to download the media creation tool which complete bloatware nonsense, the redirect happens because im connecting to their website while using a windows device and their websites knows that by inspecting my useragent, when i visit the same website from a virtual linux machine im not redirected and can directly download the iso, this is utter bullshit obviously. is there any extension or a config tweak that i can use to temporarily edit my useragent so websites beleve im using linux while im using windows and vise versa?

Dropdown lists are not displaying their contents when selected on certain websites, including eBay.

I have tried using Troubleshoot Mode and the dropdowns are still not displaying.

Here's an example where I am seeing this behaviour: https://www.ebay.co.uk/itm/255536264049?var=555488018135

When I select the Resistance Level dropdown, nothing happens. It's the same for any listing that has a dropdown.

This issue occurs in both RPM and Flatpak instances of Firefox.

I have tried the same page in Chromium browser on the same computer and the dropdown functions correctly in that browser.

I have also noted the same behaviour on other websites, such as train booking sites, but I don't have any other examples to share at the moment. It isn't an isolated eBay issue anyway.

Any ideas? Is anyone else experiencing this issue?

Hi,

When using the right click menu on a PDF item in the Download Library (Ctrl+J) option Open In XYZ PDF viewer opens the pdf in chrome!!! option [selecting] Always Open In XYZ PDF viewer opens the file in chrome!!! option [deselecting] Always Open In XYZ PDF viewer opens the file in FF!!!

Double clicking on a PDF item in the Download Library (Ctrl+J) also opens the file in chrome!!!

This is totally wrong, please fix it asap. Thx

Hi friends, I need to watch Offline a series of professional videos from a website I study with. I'll be in a place with no internet for a while so I wish to know how to use the "work offline" modality to do that. Can the browser "remember" videos in the same way it remembers visited page?

I remember in the 90s / 2000s was possible to "save" pages to read Offline later on... Is that still possible?

Thanks

So I was downloading a video from a website and when I download it it says "Mp4 (1)/(2)/(3)..."in the notification but when the download finishes I can't find the file in the "downloads"section and when I find the file in the file manager it shows the file but when I click to open it it plays for a second or two then closes automatically

It's not the website's or the files fault since I can download the same file on chrome

Since the new Chrome changes I have tried to switch from Chrome to Firefox but this download problem is the only thing that's bugging me and keeping me from using Firefox as my default browser

Please if anyone has a solution to my problem, it is greatly appreciated

I'm currently attempting to try out userChrome.css customization, but my profiles folder doesn't exist (I'm on windows 10). Trying to open the folder gets me the message that "[Folder name] is unavailable," and when I try to navigate there by getting to the appdata\roaming folder, there just isn't a Mozilla folder at all.

I've already tried a few things, specifically:

- making an account via typing firefox.eve -p into the windows + r folder
- I've never deleted anything from the appdata roaming folder, so I wouldn't have accidentally deleted it
- restarting my computer (+ updating windows)
- reinstalling firefox

I did attempt to show hidden file extensions in windows as well. Admittedly I'm not entirely sure if that worked, but it was something I tried. I've also attached images of my appdata roaming folder (the section of it which should have a mozilla folder), and a pic of the message I get when I try to open the folder.

Any help would be appreciated!

I am using a Dell Inspiron 3847 with the standard keyboard which came the system years ago

Recently, when viewing a large online page, when I try to scroll down, the scroll doesn't start until about two seconds after I press my scroll key (which is the lower-middle key of the 4 keys between my right-hand "Ctrl" key and the "0" of the 10-key keyboard at the far right of the keyboard).

This delay started happening a few weeks ago. I do not know whether something I did caused it.

How can I scroll my view starting immediately, rather than having to wait two seconds for it to start?

After downloading the latest version of Fire Fox I cannot block email senders, delete email, or search thru my email account. I can't send a screen shot as nothing shows. There is no error message. It is just that I cannot use my Yahoo email account like I could before the download so I have had to use Chrome with my Yahoo email in order to function. Do you have any suggestions on what I can do to fix things? Thank you.

On 10/16 I reported here a corrupt session file that broke Firefox. Finally resolved for the most part.

Firefox sync sessions?

Today, I launched Firefox 106, and all my pinned tabs were missing, on several differently customized profiles with the same session.

I reverted back to Firefox 105.03, and the pinned tabs on all those tested profiles reappeared.

Can somebody check this out? It may be a coincidence, but this is too close for comfort.