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  • Archived

Firefox Developer Edition change version to Latest only currenctly its in beta version

So I am a web developer, is there a way to change the version of Firefox developer to the latest Firefox version? Because it is currently in beta version. I am using Fir… (read more)

So I am a web developer, is there a way to change the version of Firefox developer to the latest Firefox version? Because it is currently in beta version.

I am using Firefox developer for web development, and also for testing, and also for day to day web browsing. I just realized that the Firefox developer is a beta version, but our users use the latest version of Firefox. I believe this can be a problem when the development environment is not the same as the user's version.

If I install Firefox's official browser, it will be a waste of storage.

Asked by MisterJ 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

a web site closes as soon as I open it

I have 2 computers running Firefox, both running 104.0. This computer is windows 11 other windows 10. Problem; Up until about a week ago I was able to click email links… (read more)

I have 2 computers running Firefox, both running 104.0. This computer is windows 11 other windows 10.

Problem; Up until about a week ago I was able to click email links to open judicialwatch.org on this Win11 computer. Now, whenever I try to open that site (via link or direct entry) the tab closes immediately. From a link, I can see the tab open then close, from direct input it just closes when I hit enter. (The windows 10 computer has no problem.) I have searched for any settings that would show blocked web sites and cannot find any settings / listing of blocked web site. As the win11 is my primary computer, this is VERY annoying. Any help will be greatly appreciated. Thanks, Scott

Asked by sbhepburn 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Is the Disconnect addon needed with the latest Firefox?

I have just updated to Firefox 104 and as Firefox by default comes with protection from tracking etc., do I really need the Disconnect addon any more? Thanks … (read more)

I have just updated to Firefox 104 and as Firefox by default comes with protection from tracking etc., do I really need the Disconnect addon any more?

Thanks

Asked by Kraftwerk 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Trojan detected in favicons.sqlite-shm

A Trojan was detected in favicons.sqlite-shm by BitDefender, the report said it blocked it (see screen-cap). Soon after, I wasn't able to load Firefox, Opera Browser and … (read more)

A Trojan was detected in favicons.sqlite-shm by BitDefender, the report said it blocked it (see screen-cap). Soon after, I wasn't able to load Firefox, Opera Browser and Thunderbird. Tying to access them would start a popup dialog box stating that"Firefox is already running" and I'd would be asked to either cancel or stop. Pressing either option wouldn't allow access to Firefox etc., I had my computer scanned professionally and was told they didn't think the Trojan was still active and they managed to restore access to Firefox and Thunderbird, this took 2 hours.

I remain unconvinced my computer is free of the Trojan for various issues, including a corrupted winload.efi file (I have already attempted and failed to fix this) that won't allow Windows Defender to scan in Offline mode. Various other issues such a slow applications and occasionally flickering screen suggests the Trojan might still be active.

I'd greatly appreciate if anyone has information or experience dealing with particular issue.

Scans such as, Kaspersky, Malwarebytes, Bitdefender, etc. have been run and found nothing.

Asked by westerly11 9 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox password sync causes crash? [Ubuntu Focal]

Brand new installation of Ubuntu Focal (on an ARM Chromebook, using Crouton). Installed Firefox (104), runs fine but as soon as I sign into my Firefox account it immediat… (read more)

Brand new installation of Ubuntu Focal (on an ARM Chromebook, using Crouton). Installed Firefox (104), runs fine but as soon as I sign into my Firefox account it immediately crashes. Continues to crash if I start in safe-mode, so I don't think the problem is an extension. After some online research and some trial and error I seem to have determined that I can sign into my Firefox account as long as password sync is disabled. But as soon as I enable password sync, Firefox immediately crashes.

Error message in terminal is always about GPU, which maybe isn't properly set up or maybe Firefox has a problem with it, but if I use the software renderer it doesn't cause a problem (MOZ_ENABLE_WAYLAND=0 firefox). Hard to imagine that this has anything to do with crashing when syncing passwords?

Crash Annotation GraphicsCriticalError: |[0][GFX1-]: No GPUs detected via PCI (t=2.77546) [GFX1-]: No GPUs detected via PCI Crash Annotation GraphicsCriticalError: |[0][GFX1-]: No GPUs detected via PCI (t=2.77546) |[1][GFX1-]: glxtest: process failed (received signal 11) (t=2.77573) [GFX1-]: glxtest: process failed (received signal 11) Missing chrome or resource URL: resource://gre/modules/UpdateListener.sys.mjs Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Crash Annotation GraphicsCriticalError: |[C0][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=3.29811) Exiting due to channel error. Segmentation fault (core dumped)

Asked by mc510 9 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Importing of exported 'saved logins'

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall … (read more)

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall I made bookmark and saved logins backups. No problems with backup/restore of bookmarks.

Exporting saved logins works perfectly and I get a readable csv file , but importing simply doesn't work. First of all the import feature was disabled by default (?). After making the change in the settings and restarting Firefox I see the 'import from file' option in the password manager.Big dissapointment however when you click the 'import from file' option and select the exported csv file because nothing happens ! No error, no result,nothing ! I tried several csv files from earlier backups but none work. Google on the other hand can import all of my csv's without any problem ! Any help on that would be greatly appreciated.

Asked by erwin.geeroms 8 months ago

Last reply by cor-el 5 months ago

  • Archived

Firefox Why Steal My Data

I will use Firefox as a Default browser. Firefox say it is a Privacy based Browser but you Get my personal datas from my phone in unauthorised manner. I will use Duckduck… (read more)

I will use Firefox as a Default browser. Firefox say it is a Privacy based Browser but you Get my personal datas from my phone in unauthorised manner. I will use Duckduckgo app protection to find this .. It is Firefox is a browser like Google ?? . why you get data from my phone

Asked by Sakthi karthikeyan Muthuraja 8 months ago

Last reply by Paul 8 months ago

  • Archived

Change language of Firefox Accounts emails

When I receive an email from Firefox Accounts (for example when I sign in on a new device), the email is in French instead of English. All other menus and webpages from M… (read more)

When I receive an email from Firefox Accounts (for example when I sign in on a new device), the email is in French instead of English. All other menus and webpages from Mozilla are correctly in English. It's only Accounts emails that have this problem.

There is no language option on the settings page at accounts.firefox.com. My language is set to English on every browser I'm signed in on, and my IP is in an English-speaking region. My email client and devices are set to English as well.

My guess is that a Firefox Accounts setting was changed to French many years ago, and at some point that setting was removed, leaving it stuck in French. Anyone know a way around this?

Asked by sarbs 8 months ago

Last reply by Dropa 8 months ago

  • Archived

Unwelcome news items

I've been getting daily Yorkshire Post news items for a few months now and can't get rid of them. They're of no interest to me. Can someone help me to stop these notices … (read more)

I've been getting daily Yorkshire Post news items for a few months now and can't get rid of them. They're of no interest to me. Can someone help me to stop these notices please. Regards Brian

Asked by hallbrian5745 8 months ago

Last reply by Paul 8 months ago

  • Archived

Firefox browser hangs for about a minute when text is copied.

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it w… (read more)

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it will return and behave normally.

I tried removing all extensions and closing all open tabs. No change. I'm out of ideas. I suspect it may be trying to synchronize with something it can't find or there's network latency. Task Manager shows it's using a lot of resources. It doesn't do it every time, just often enough to be frustrating.

Windows Specifications: Edition Windows 11 Pro Version 22H2 Installed on ‎5/‎14/‎2022 OS build 22622.598 Experience Windows Feature Experience Pack 1000.22634.1000.0

Asked by Karla 8 months ago

Last reply by Terry 7 months ago

  • Archived

YouTube Stuttering

after fast forwarding/rewinding with the drag and seek or double tap feature, the video begins to stutter. it seems like "micro pauses" I have to pause the video for 10-1… (read more)

after fast forwarding/rewinding with the drag and seek or double tap feature, the video begins to stutter. it seems like "micro pauses" I have to pause the video for 10-15 seconds and resume or refresh the page to solve the issue.

Asked by ryannlusk 8 months ago

Last reply by Simonezini1 3 months ago

  • Archived

Disable "Update Available" popup

I'm pretty sure I'm not alone when I ask how we can disable the "Update available" popup in the top right-hand corner that appears every time we open the browser. I have… (read more)

I'm pretty sure I'm not alone when I ask how we can disable the "Update available" popup in the top right-hand corner that appears every time we open the browser.

I have auto-updates turned off because I would like to choose myself when to update the browser and really hate being nagged by the update popup to do so!!!

To be clear, I don't want to turn off updates entirely with the "policies.json" file that I've seen with other questions; I just want to disable the update popup and still be able to update periodically AT MY OWN DISCRETION.

I really don't know why it's so hard for FF developers to give us that popup disabling option. I have always suggested using FF to people I know for over 10 years, but will no longer do so and will be looking for an alternate browser if this continues.

FF is becoming more like Microsoft by trying to dictate what's best for us at the expense of user experience.

Asked by JaymzRG 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Outlook.com and Check Spelling

For some reason when writing an email on outlook.live.com, the check spelling feature disappears from the right click context menu and spelling errors are not highlighted… (read more)

For some reason when writing an email on outlook.live.com, the check spelling feature disappears from the right click context menu and spelling errors are not highlighted anymore. I don't have a known time that it does this, but it happens minutes after the outlook.live.com page was first loaded and it doesn't matter if I was reading or writing an email before I started writing an email. A refresh of the page fixes the issue temporarily.

Asked by MUGEN2002 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Firefox PDF viewer shipping label barcodes are bad

When I use the firefox 104.0.1 pdf viewer to print shipping labels they look fine in the preview but when I print them the barcodes are missing all the small lines and wh… (read more)

When I use the firefox 104.0.1 pdf viewer to print shipping labels they look fine in the preview but when I print them the barcodes are missing all the small lines and where it says P or F up in the top left box it just prints some block looking thing. Prints fine from Adobe or Preview. Mac Big Sur .

Asked by Joey C 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

firefox will not play audio.

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC b… (read more)

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

Asked by cheezyelyah930 8 months ago

Last reply by peterjhajduk 4 months ago

  • Archived

chase.com sign in

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can no… (read more)

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can not be fixed/addressed. If it continues I will be forced to delete Moz://a firefox after many years. Please address and supply personal support options like share screen to help fix issues such as this.

Asked by macechko 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago