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PRIVACY: The Big Lie

You will tell me why Mozilla Firefox, a browser that claim to protect our privacy, is PERMANENTLY connected to Amazon servers. Even If I try to block the connections wit… (read more)

You will tell me why Mozilla Firefox, a browser that claim to protect our privacy, is PERMANENTLY connected to Amazon servers.

Even If I try to block the connections with a Firewall, it's useless, because the next time I start it, it still connects to Amazon using diffferent IP address, even if the starting page is totally blank.

It is not about keeping firefox up-to-date, because when I manually start the search for an update, Firefox establish a new connection: Mozilla REALLY want my browser to SEND datas to Amazon, which is one of the worst company when we talk about collecting personnal informations, just like Google, which Firefox also use, but it's less dramatic since I can decide to not use that feature.

So, like I wrote, I try to block Amazon IP addresses: The result is that I can't access extensions store, but that's still not the use of these servers, since even If It's blocked, Amazon still appears in Established connections, and it's not about Search: Indeed, Amazon appears in a list of engines we can use ( if we want it ), but it's un-checked, and I use a different search engine, so what's left now, since there's apparently no reason at all for these connections to happen.

Here's my theory: Mozilla need money to survive, so it sell informations about its users to Amazon, and that's why it's so important to keep these connections alive.

The fact that we're forced to connect to Amazon servers shows that it's not necessary and that whatever the reason you ive me (update, protection...), it's probably (obviously) not the truth.

Waiting for a real answer !



I

Asked by SmilieX 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Weird issue between interaction of firefox and bluestacks

Latest firefox update 104 x64 crashed every time bluestack piex64 (android emulator) launches. Afterwards running firefox again will keep running with no problems issues.… (read more)

Latest firefox update 104 x64 crashed every time bluestack piex64 (android emulator) launches. Afterwards running firefox again will keep running with no problems issues. Its only on launch of bluestacks that the issue happen and have replicated in different machines. I presume latest update uses some kind of internal android adb instance running? and it conflicts with the one that bluestacks emulates?

Asked by ssmb212 1 year ago

Answered by ssmb212 1 year ago

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Firefox no longer clearing browser and download history upon closing.

Firefox stopped clearing browser and download history when the browser is closed. It appears this started after the latest update (104.0). The settings have not been chan… (read more)

Firefox stopped clearing browser and download history when the browser is closed. It appears this started after the latest update (104.0). The settings have not been changed, nor have any new extensions been added. Firefox just simply stopped performing this function as it should.

Asked by nodnocr 1 year ago

Answered by nodnocr 1 year ago

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youtube thumbnails are grey

for the past several days, my youtube thumbnails have been grey boxes. they aren't the standard "no thumbnail :(" grey, instead just a block of grey. this is not th… (read more)

for the past several days, my youtube thumbnails have been grey boxes. they aren't the standard "no thumbnail :(" grey, instead just a block of grey.

this is not the case for youtube on chrome or on the app. i've tried the following: - restarting firefox (multiple times) - clearing the cache for youtube - reinstalling firefox - restarting my computer - logging out and logging back into my youtube account - using firefox in a private browser

please help.

Asked by MARTIN 1 year ago

Answered by cor-el 1 year ago

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Video on certain sites stops working after about an hour of Firefox usage

Hello, For two firefox updates, I've been having an issue where after about an hour or two of using firefox (it varies), video players on most websites will stop working… (read more)

Hello,

For two firefox updates, I've been having an issue where after about an hour or two of using firefox (it varies), video players on most websites will stop working. Almost every website except for Youtube's videoplayer stops working after an hour, all at once. Restarting firefox fixes it, but it's very annoying to restart firefox every couple of hours, and seems like a problem.

The following things didn't fix it: clearing my cache, disabling my addons one by one, turning off hardware acceleration, trying to watch the video in a private window, or reinstalling firefox. I don't know what's left to try. It has nothing to do with my audio devices.

Please advise, thank you!

Asked by Magpie 1 year ago

Answered by cor-el 1 year ago

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Today, I posted an idea in "Ideas" section of Connect Mozilla, but it seems to be deleted without any notice. Why?

Under Firefox "Help" menu I saw that there is a link for "Share ideas and feedback". I posted today an idea to Mozilla Connect "Ideas' section to improve Firefox, but it… (read more)

Under Firefox "Help" menu I saw that there is a link for "Share ideas and feedback". I posted today an idea to Mozilla Connect "Ideas' section to improve Firefox, but it seems to be deleted. My account page shows I posted "1 post", but no post is visible. Is it possible that my post is deleted by admins for some reason? In that case, shouldn't I receive a message for why it is deleted? Below is my post and related image as attachment.

Title: “Active tab” marker design needs to be changed to make it more functional

Post content: Firefox is my favorite browser. I use several other browsers during my work, as well and the older design of Firefox tab markers (indicating which tab I am on) was much better. Before Firefox ver. 89, the active tab design was more functional as it was immediately clear which tab is the “active tab”. I prepared a visual comparison of how different browsers indicate the active tab. (attached image). Also inserted how it was before Firefox Ver 89. I hope the designers will take this into consideration in the future releases.

Asked by aferhan 1 year ago

Answered by Paul 1 year ago

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Auto-rotation

This is a recent change -- the desktop browser didn't do this until a few weeks ago. It now plays slideshows automatically. This feature is called Auto-Rotation, but it… (read more)

This is a recent change -- the desktop browser didn't do this until a few weeks ago. It now plays slideshows automatically. This feature is called Auto-Rotation, but it has nothing to do with rotating the display on a phone or tablet (although that feature has the same name). This feature automatically rotates among the slides in a slideshow. It's incredibly annoying, especially since I typically forget its on (or don't realize I'm looking at a slideshow) and it changes to the 2nd slide just as I have begun reading the 1st. I then have to turn Auto-Rotation off and go back to the 1st slide to continue. When I remember, I have to hurry to turn Auto-Rotation off before it moves to the 2nd slide. Is there any way to turn this off? I can't find one by looking through Settings, and there's nothing on this subject in Help, that I can find. For what it's worth, whoever thought this was a good idea was wrong, but if there's a way to change so it's not the default, I'll be content.

Asked by gmsherry 1 year ago

Answered by Terry 1 year ago

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context menu changes not recognized in userChrome.css

Frequently when I update Firefox something stops working the way I want it to. So after the last update I disabled updates. That was a while ago (version 89) and my brows… (read more)

Frequently when I update Firefox something stops working the way I want it to. So after the last update I disabled updates. That was a while ago (version 89) and my browser was getting pretty stale. So I backed everything up, reenabled updates, and now I have version 104.

And, of course, something is broken now. The context menus when I right click are not functioning as before. The userChrome.css is still there in the chrome folder in my profile and has the same contents. The option toolkit.legacyUserProfileCustomizations.stylesheets is set to true. But it doesn't work anymore. I added a line to change the color of the tab toolbar and that worked. So userChrome.css is being read and acted upon. But the other command (I whittled it down to just one additional command for testing) is ignored.

Here is what my userChrome.css looks like right now:

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

  1. context-openlinkintab { display:none!important; }
  2. TabsToolbar{ background-color: #CCCCCC !important }

But the "Open Link in New Tab" still appears in the context menu when I right click a link. It didn't do this before the upgrade to 104. Did something break in between version 89 and 104 or is it some other oddity?

Any ideas?

Asked by penderjohnd 1 year ago

Answered by cor-el 1 year ago

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Youtube videos cant load (tried everything)

So I tried loading a youtube video and it gets stuck loading, I dont know how else to describe it but when I click play, it gets stuck on the buffering/loading icon and d… (read more)

So I tried loading a youtube video and it gets stuck loading, I dont know how else to describe it but when I click play, it gets stuck on the buffering/loading icon and does nothing.

I have tried: Scanning my computer for malware Running Firefox in safe mode Refreshing firefox Refreshing the tab Restarting firefox Restarting my computer Disabling my extensions Disabling my proxy connection settings Disabling hardware acceleration

Asked by GuyWithAHat 1 year ago

Answered by cor-el 1 year ago

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OpenH264 fails to install with HTTPS-Only mode enabled

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been … (read more)

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

Asked by Nickolas Gupton 1 year ago

Answered by Nickolas Gupton 1 year ago

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Slow Start Up on Ubuntu 22.04 wXFCE

Hello, I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware i… (read more)

Hello,

I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware is an ASUS A88xm-A MB, A10-6800K processor, 16G DDR3, runs OS and programs off an SSD. I worked through all the slow startup suggestions, ran memtest (0 Errors, 1 Pass), disabled all add ons, (even the OpenH264 video codec (I use the onboard HDMI, no graphics card)), turned off hardware acceleration, etc. When starting in troubleshoot mode, less than 30 seconds, (acceptable), but I really don't know where to begin with the "More Troubleshooting Information" when I look at the table generated by it. There have been no other problems to date with the system, and the long start-up time began with 20.04 Ubuntu (about a minute), then got worse when I upgraded to 22.04 to try to solve THAT problem. Currently running FF 104.0, and the update page says wait for a distro update if that is how it was installed. I believe 104.0 is the latest Linux 64b version though. All updates to the system are done as soon as I'm notified of them. there have been none since the upgrade a few days ago.

Any suggestions? Gotta get some sleep now... TIA, Dave

Asked by dkosewick 1 year ago

Answered by dkosewick 1 year ago

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Video causes browser to display white screen

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visua… (read more)

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visual glitch and on Twitch, the video will crash and need to be reloaded, but otherwise nothing else happens.

Asked by wafflemansa 1 year ago

Answered by wafflemansa 1 year ago