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  • Archived

Search seems to limit results

I'm a 54yr old man, and if I want to search for porn, I should be able to. Your browser doesn't have good results with porn searches. Why is that? Nothing but unrelated c… (read more)

I'm a 54yr old man, and if I want to search for porn, I should be able to. Your browser doesn't have good results with porn searches. Why is that? Nothing but unrelated crap in images and videos tabs and the sites it offers in "all" tab list are minimal and most of the time unrelated to search criteria. It's as if it thinks I'm some child that needs a net nanny. Come on guys!

Asked by scarty2268 6 months ago

Last reply by snowdiva 3 months ago

Firefox Freezes when I copy links

Over the past few weeks, any time I copy a link, whether it's an email address or a URL, from within any page while using Firefox, FF will freeze? Pause? not respond.. fo… (read more)

Over the past few weeks, any time I copy a link, whether it's an email address or a URL, from within any page while using Firefox, FF will freeze? Pause? not respond.. for 5 - 15 seconds. I've not done a reset yet.. Windows 11, 16GB RAM, 2GB Video, religiously updated and maintained laptop

Asked by BRAM SCOLNICK 5 months ago

Last reply by Terry 3 months ago

when accessing LOWES, only, access denied

I've cleared cache, history, passwords, updated to latest and still: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server. Refe… (read more)

I've cleared cache, history, passwords, updated to latest and still:

Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server.

Reference #18.ac912f17.1661036425.aac8bd6f

Works on Safari and Chrome.

Asked by Don 5 months ago

Last reply by ozelsuheda1903 3 months ago

My data of firefox account has missed after ubuntu update.

Hello, I have too many information in my Firefox account but. Before updating I was logout from account and logged only when upgrade is completed. But when I have logged… (read more)

Hello,

I have too many information in my Firefox account but. Before updating I was logout from account and logged only when upgrade is completed. But when I have logged I have noticed that my account don't have any data/password so on. How can I recover it? Is it possible to contact Mozilla support to request to restore my account and tell me why it has been removed?

Asked by Dmytro 3 months ago

Last reply by jonzn4SUSE 3 months ago

Error message when deleting emails

I'm getting the following message when trying to delete multiple messages at a time. Sometimes it actually puts them in the trash folder but doesn't remove from Inbox. … (read more)

I'm getting the following message when trying to delete multiple messages at a time. Sometimes it actually puts them in the trash folder but doesn't remove from Inbox. I've emptied the trash & did a compact folder. Still have problem.

The messages could not be moved or copied to folder 'Trash on cindyr@neo.rr.com' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Trash, and then choose Compact Folders, and then try again.

Asked by cindyr1 4 months ago

Last reply by tio.miguel 3 months ago

Duo Authenication Not Working

Hi - I work from home and for the past few years have used Firefox as my preferred browser, with bookmarks and passwords all saved to my account. My employer uses "Duo" a… (read more)

Hi - I work from home and for the past few years have used Firefox as my preferred browser, with bookmarks and passwords all saved to my account.

My employer uses "Duo" authentication to sign into applications.

This used to work with Firefox but not it has stopped working. I get prompted to sign in but my details are recognised and it just keeps asking me to sign in. When I neter them the browser keeps balnking them out.

This works on Chrome so I know it must be something to do with Firefox.

I really don't want to change browsers but if this ca't be resolved I'll have to stop using Firefox and delete it.

Regards Steven

Asked by steven.hale 5 months ago

Last reply by Joe Martin 3 months ago

Windows 11 taskbar is showing all open tabs vs. open windows

Under Windows 10, the Windows taskbar showed Firefox open windows. After migrating to Windows 11, the Windows taskbar shows all tabs opened, without grouping them by wind… (read more)

Under Windows 10, the Windows taskbar showed Firefox open windows. After migrating to Windows 11, the Windows taskbar shows all tabs opened, without grouping them by window.

I read this post: https://support.mozilla.org/en-US/questions/1222298

but the suggested fix isn't shown in about:preferences

Is this a Windows 11 thing, or am I missing a Firefox solution?

Asked by Nick 5 months ago

Last reply by techguy150 3 months ago

  • Archived

Can't Establish Secure Connections to Common Web Sites

I've been using Firefox as my preferred browser for almost as long as it has been available. And I keep it right up to date. Right now, it's having problems establishing… (read more)

I've been using Firefox as my preferred browser for almost as long as it has been available. And I keep it right up to date.

Right now, it's having problems establishing secure connections to very common web sites like https://Google.ca, and https://www.theguardian.com/uk. The former seems to work intermittently, and Google.com always seems to work. Web sites for some major international retailers like Home Depot were also nonfunctional a few weeks ago, but seem to be more consistent now.

Microsoft Edge has no problems displaying any of these web sites on the same computer. And I've been using it more and more recently. This is annoying since I have all of my bookmarks in Firefox.

I have gone through all of the Firefox settings looking for adjustments which might help, but none of the ones I tested made any difference.

I really hope you can help because this problem is costing me a lot of extra time. If I'm forced to switch to another browser, it's unlikely that I'll ever come back to Firefox.

Gordon Latos Calgary, Alberta

Asked by gdl1 6 months ago

Last reply by EllesBelles 3 months ago

Addons and themes no longer downloading

ever since the latest update to my firefox browser, every time i go to download a theme or addon it says "Installation aborted because the add-on appears to be corrupt." … (read more)

ever since the latest update to my firefox browser, every time i go to download a theme or addon it says "Installation aborted because the add-on appears to be corrupt." every single addon even featured ones do this, so does themes. is there a way i can fix this?

Asked by Ely 5 months ago

Last reply by petergroft 3 months ago

How to delete these notifications that appear when screenshots are taken

Hello, I want to permanently remove these notifications by whatever means necessary. This is the same issue that was[[ previously discussed here.|https://support.mozill… (read more)

Hello,

I want to permanently remove these notifications by whatever means necessary.

This is the same issue that was[[ previously discussed here.|https://support.mozilla.org/no/questions/1237229]] previously discussed here. However, the chosen solution is only a temporary workaround, I am only interested in a permanent fix. I have dom.webnotifications.enabled set to false yet these notifications still appear. Is it possible to disable them using a policies.json file?

Asked by gsrgtrdg4565653 4 months ago

Last reply by cor-el 4 months ago

Nuance Dragon Pro Extension to use Firefox browser w Voice command

Hi Firefox support I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work w… (read more)

Hi Firefox support

I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work well See this link https://dnsriacontent.nuance.com/13/setup/ffinstall.html?lang=ENX&browser=firefox

When I hit the install the extension button on the screen nothing happens

I did check to see if this extension was in the Mozilla Firefox extension library and no success

I can make this work with Google Chrome but I would prefer to stick with Firefox Chris Gullett - cg@printstar.biz

Asked by cg12 5 months ago

Last reply by a.j.newsham 4 months ago

Downloading Account statements from E-Trade Brokerage, online ?

Howdy; My name is Michael. I am failing to download brokerage statements from the E-Trade Brokerage internet site. I have enclosed what appears on the screen when I doubl… (read more)

Howdy;

My name is Michael.

I am failing to download brokerage statements from the E-Trade Brokerage internet site.

I have enclosed what appears on the screen when I double click the 'Account Statement, for July, on the E-Trade Brokerage internet site: 'Download failed"

mhtml:file:///C:/Users/Murphy/OneDrive/Documents/Screenshot%20of%20FAILED%20%20download%20from%20E-Trade%20Brokerage;%20July%2024%202022.MHT!cid:C99A0122FB3A4B70955F09696A534DEA@dns

2. I have attached the E-Trade Account Statement page.

What can I adjust to download these E-Trade account statements ?

           Respectfully
              Michael

Asked by Michael Kevin 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Access Denied on some websites, ie: Lowes.com

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy… (read more)

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy there. I'm not a computer savvy person but I can manage with the direction and input. That being said, what can I do to fix this. I've always used Firefox but lately had to use Edge or Chrome, not my first choice. So what changed in Firefox to cause this issue as I see on your message board for several people?

When you reply, how do I know you did without me checking constantly? Do you send an email through Thunderbird to notify?

Asked by goldbeckj 5 months ago

Last reply by torinm 4 months ago

  • Archived

Soundcloud fails to load except in incognito mode

Hello, The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in … (read more)

Hello,

The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in incognito mode and it works fine, or I clear the cache in normal mode. BUT in the second option soundcloud only works during the first visit.

I found a previous question asked here detailing the same exact issue but nobody found a solution that worked. https://support.mozilla.org/en-US/questions/1346767

Other info I think would be useful: Soundcloud works on my laptop running the same exact profile for firefox. Hinting to me that something else on my computer is in the way.

Deleting all history, cookies, cache, extensions; has not helped

I have attached the images below just as the previous poster has. Including the console log filled with errors.

Hopefully someone can help with this headache!

Asked by Dean 6 months ago

Last reply by nbui 4 months ago