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  • Archived

Difficulty updating Firefox: "Please make sure there are no other copies of Firefox running on your computer.."

I have great difficulty updating Firefox . I'm told: " "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer,… (read more)

I have great difficulty updating Firefox . I'm told: " "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again."'

However, there are no other copies of Firefox running. I tried rebooting the PC just to be sure all Firefox processes had been terminated but problem persists. Both user accounts of my PC have administrative privileges. After trying to update Firefox for both users a number of times, it eventually updates, but process takes many tries and much time.

Asked by eliuri 9 years ago

Last reply by cor-el 9 years ago

  • Archived

How to recover lost history? I know I didn't delete it and I am using Sync.

So one day I start my browser and noticed that something looks odd. My regularly visited sites are asking for passwords and when I type search-ahead URL, they're not ret… (read more)

So one day I start my browser and noticed that something looks odd. My regularly visited sites are asking for passwords and when I type search-ahead URL, they're not returning the website links. I then realized that I am missing my history data.

Not sure how this happened but I am trying to figure out if it is possible to recover lost history? I have a feeling that my only bet is to look up my Sync but I don't see a reasonable place to recover anything from Sync settings (it only shows me how much space I have used).

Asked by u48998 9 years ago

Last reply by mluna 9 years ago

  • Archived

Removing Yahoo toolbar from firefox 10.0.2

Yahoo toolbar infected my browser and I just want to get rid of it. It doesn't have an uninstall option under toolbar settings, it doesn't appear under my ad/remove prog… (read more)

Yahoo toolbar infected my browser and I just want to get rid of it. It doesn't have an uninstall option under toolbar settings, it doesn't appear under my ad/remove program lists on the computer, it doesn't appear listed under my extensions or plugins for the browser, and all the previous help questions I looked at could not solve this. I'm running a new laptop that's 2 days old running Windows 7. All I want is a clean browser.

Asked by StrahlTiger 9 years ago

Last reply by EmpowerFreedom 9 years ago

  • Archived

How do I initialize the plugins database?

Having a problem re-installing Adobe Flash Plugin'. Error message says "Directory name is invalid", Mozilla support says re-initialing the plugin database may fix the pr… (read more)

Having a problem re-installing Adobe Flash Plugin'. Error message says "Directory name is invalid", Mozilla support says re-initialing the plugin database may fix the problem. I have the printed directions to do this in front of me, but I'm stuck because first it says "Open the profile folder" and I literally don't know where this is located? (I see it's got to contain a Firefox window). I guess I've got to be walked through this a little.

I would very much appreciate any help you can provide. Many Thanks. I

Asked by robert.atwood 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Having difficulties with installing Flash Player on Mac 10.5.8

I am running Mac 10.5.8 with the most recent version of Firefox and am unable to install Adobe Flash Player. I have tried uninstalling the previous versions of flash and … (read more)

I am running Mac 10.5.8 with the most recent version of Firefox and am unable to install Adobe Flash Player. I have tried uninstalling the previous versions of flash and have even used the Adobe Flash Uninstaller tool for mac to make sure everything is removed. I have verified that the new 11.1 Flash version has installed and Safari and Chrome both recognize it as being installed. However, on Firefox I just keep receiving the message " Additional plugins are required to display all the media on this page". Additionally, I have tried multiple versions of Firefox downgrading all the way to 3. Any help would be greatly appreciated.

Asked by jtharris 9 years ago

Last reply by ideato 9 years ago

  • Archived

Firefox 11.0 doesn't remember youtube player size

When I restart firefox and open yt video, the player is always of the small size 360p. It just doesn't remember the player size. It was OK on firefox 10.0.2, so I reverte… (read more)

When I restart firefox and open yt video, the player is always of the small size 360p. It just doesn't remember the player size. It was OK on firefox 10.0.2, so I reverted to that version, and it's working again, remembering the size. The same thing was happening few versions back. When I updated to FF 8.0 (from 7.0) it stopped remembering the size, but then it was fixed in later version, I don't remember which exactly, 9.0 or 10.0. So it was OK for some time, and now again exactly the same thing with 11.0. What's going on with FF? And can I fix it somehow? Because right now I'm stuck to 10.0, cause I'm tired clicking the large player button every time I restart my browser.

Asked by guniu 9 years ago

Last reply by Phryj 9 years ago

  • Archived

I'm unable to turn off Search Suggestions in Firefox 10.0.2.

I unchecked the "Show Search Suggestions" box in the "Manage Search Engines" pane. No change. Restarted Windows and the box was still unchecked, but the Google search s… (read more)

I unchecked the "Show Search Suggestions" box in the "Manage Search Engines" pane. No change. Restarted Windows and the box was still unchecked, but the Google search suggestions still appear as I'm typing my search phrase. They also appear on sites like IMDB. How can I turn the suggestions off?

Asked by Jutt 9 years ago

Last reply by cor-el 9 years ago

  • Archived

is there any possibility in firefox to add another row to the bookmark toolbar?

hi, my bookmark toolbar is full, but i still have more websites to add! is there any possibility in firefox to add another row to the bookmark toolbar? (i have tried "add… (read more)

hi, my bookmark toolbar is full, but i still have more websites to add! is there any possibility in firefox to add another row to the bookmark toolbar? (i have tried "add new toolbar" in "customize" but i didn't help)(i know the ability of creating new folders! :-) ) thx

Asked by trader 9 years ago

Last reply by alan_r 9 years ago

  • Solved
  • Archived

I can copy a URL, but cannot paste it in the body of an e-mail. Also doen't hypelink it. I do not have this problem using Internet Explorer..

When I copy a URL and go to paste it in an e-mail, it won't paste. Some other box opens. I can paste the URL in the subject line, but doesn't hyperlink it. (blue) When u… (read more)

When I copy a URL and go to paste it in an e-mail, it won't paste. Some other box opens. I can paste the URL in the subject line, but doesn't hyperlink it. (blue) When using Internet Explorer, I don't have this problem. I'm new to FF with a new computer.

Asked by gwereley+msn.com 9 years ago

Answered by Michael Verdi 9 years ago

  • Archived

Flash always crashes with Vimeo videos

Vimeo videos, whether embeded or on the Vimeo site, immediately crashes Flash. The only Flash trace issued is "LoopyAPI constructor". Flash v: 11.1.102.62 FF v: 10.0.2 … (read more)

Vimeo videos, whether embeded or on the Vimeo site, immediately crashes Flash. The only Flash trace issued is "LoopyAPI constructor".

Flash v: 11.1.102.62 FF v: 10.0.2

Asked by ScottWitte 9 years ago

Last reply by ScottWitte 9 years ago

  • Solved
  • Archived

How can I remove Skipity that keeps starting itself.

http://www.skipity.com/after-download.html Keeps popping up while I am working. I do not need nor want it. This started after the latest upgrade of Firefox. … (read more)

http://www.skipity.com/after-download.html Keeps popping up while I am working. I do not need nor want it. This started after the latest upgrade of Firefox.

Asked by ironscf 9 years ago

Answered by cor-el 9 years ago

  • Archived

GPO for Firefox

Hi Experts, Can I control the Firefox setting via a GPO In my my organization nearly 500 Employees are there.I had checked the GPOforFirefox addon its good, it will hide … (read more)

Hi Experts,

Can I control the Firefox setting via a GPO

In my my organization nearly 500 Employees are there.I had checked the GPOforFirefox addon its good, it will hide the settings like Network (Proxy & Other settings), but the issue is users can easily disable / uninstall the addons. Please help me on this topic..

Asked by sanye 9 years ago

Last reply by sanye 9 years ago

  • Archived

i'm not able to see httpwatch tool after installing httpwatch 8 in fire fox browser

i had firefox 3.6.x version and upgraded to firefox 10.0.2. httpwatch add on tool is not visible form tools after upgrading firefox 10.0.2. i reinstalled httpwatch basic … (read more)

i had firefox 3.6.x version and upgraded to firefox 10.0.2. httpwatch add on tool is not visible form tools after upgrading firefox 10.0.2.

i reinstalled httpwatch basic verion 8.1 and rebooted my desktop , but add on httpwatch tool from tools menu is not visible.

but httpwatch tool is enabled when i see tools-->add-ons

Please let me know why httpwatch tool is not visible from Tools menu

Asked by ramabhadra 9 years ago

Last reply by John99 9 years ago

  • Archived

Foxtab no longer working since latest Flash download

The latest Flash download has incapacitated Foxtab, I have UN-installed it several times only to discover it goes back to original state when I re-install. I have UN-inst… (read more)

The latest Flash download has incapacitated Foxtab, I have UN-installed it several times only to discover it goes back to original state when I re-install. I have UN-installed Firefox 4 times and this has made NO difference. There is clearly something VERY wrong with the Adobe Flash download.

Asked by robertbrown 9 years ago

Last reply by robertbrown 9 years ago