Showing questions tagged:

Regaining Bookmark Access

When I restarted my computer, I was signed out of Firefox. I didn't remember my password and didn't realize creating a new one would deny me access to my bookmarks. Can … (read more)

When I restarted my computer, I was signed out of Firefox. I didn't remember my password and didn't realize creating a new one would deny me access to my bookmarks.

Can I recover my bookmarks? The restore function only lists today as an option after my new password was set (empty). I have no recovery key.

Solved 1 1 73

Sky News Website Access Denide Error

Started a few days ago, I'm getting a Access Denied error on Sky News web site-: Access Denied You don't have permission to access "http://news.sky.com/uk" on this serv… (read more)

Started a few days ago, I'm getting a Access Denied error on Sky News web site-:

Access Denied You don't have permission to access "http://news.sky.com/uk" on this server. Reference #18.6e3f655f.1775840716.11cf0872 https://errors.edgesuite.net/18.6e3f655f.1775840716.11cf0872

Has anyone a clue? I can go to the Sky Watch live..... when I click any link I get the same result above. This happens when running Firefox in safe-mode.

Running Win 7 x64 115.33.0ESR This is the only problem I have.

Dave

Solved 6 1 51

problem solved but i don’t know why

when i attempted to log into gmail today using firefox i got a screen touting their new ai stuff and requiring me to sign back into gmail. after i entered my email, it as… (read more)

when i attempted to log into gmail today using firefox i got a screen touting their new ai stuff and requiring me to sign back into gmail. after i entered my email, it asked me to sign in with my passkey and froze. this happened three times. i restarted everything, no joy. could only enter through chrome. then about 12 hrs later i was able to enter via firefox. who knows why. i am not a computer tech person. problem is solved by the invisible hand. some tech person replied to my inquiry with the super unhelpful “i don’t have that problem.” good for you! couldn’t get back to the conversation thread to say, problem solved.

Solved 2 1 55

Can't print in Firefox 144.0

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderb… (read more)

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderbird. Can't print email either. John Stark

Solved 5 1 246

typo in saved email address in pre-fill

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills bu… (read more)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

Solved 11 1 110

how do i submit a bug report for firefox?

Firefox comes up in a large window, covering most of my screen. I can resize the browser window just fine, as expected. However when I close the program, then open it lat… (read more)

Firefox comes up in a large window, covering most of my screen. I can resize the browser window just fine, as expected. However when I close the program, then open it later, the browser window is not the size and position it was in when I stopped the program last, it comes up with a large window again.

Solved 2 1 97

Why is there a heart on the Firefox icon in my taskbar?

A heart has recently been included in the Firefox icon in my taskbar. What's the reason for it and what do I have to do so that the Firefox icon no longer has it? I've … (read more)

A heart has recently been included in the Firefox icon in my taskbar. What's the reason for it and what do I have to do so that the Firefox icon no longer has it? I've run a number of antimalware programs and they came up with nothing.

Solved 2 1 624

Is there a way to turn off a keyboard combo that refreshed the browser?

When I inadvertently press CTRL + R when entering text, it is VERY frustrating because the window refreshed and I loose all of what I typed! Is there some way to disable … (read more)

When I inadvertently press CTRL + R when entering text, it is VERY frustrating because the window refreshed and I loose all of what I typed! Is there some way to disable the CTRL + R combo so the window does not refresh?

Thanks

Solved 2 1 12

Tab sent from phone received through a new private window

Recently I started having this issue. Whenever I send a tab from my phone into my computer, instead of a new tab opening in whatever window I was last using, a new privat… (read more)

Recently I started having this issue. Whenever I send a tab from my phone into my computer, instead of a new tab opening in whatever window I was last using, a new private window opens and then loads the tab. At first I was only transferring one or two tabs so I didn't really care at the time, copy and paste the tabs into the old window. But when I need to transfer 10+ tabs? how aobut 40? Now it's an issue since you can't just move them. The tabs in my phone are normal too, not private. I have, of course, found no normal setting in either the desktop or android version of Firefox to control this behavior.

Solved 1 1 63

@AOL.com the text for the news articles does not load

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other … (read more)

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other browsers and the text shows up. Not sure what setting may effectr this.,

Solved 2 1 19

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Solved 8 1 2087

My account showed two factor as being off when I had it enabled previously.

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course tur… (read more)

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course turned it on and went about linking my authenticator app and generating account recovery codes. Yet in my authenticator app there was already a Mozilla account with my email, but the codes it supplied did not work. I also found old account recovery codes I had written down which did not work either.

What could have happened to cause this? I must have had two factor on sometime in the past and added it to my app and generated recovery codes. How could it have been disabled, the old codes made invalid, and Microsoft authenticator unlinked? Am I looking at an account breach somehow? I have no unusual activity as far as I can tell and no recent data or password breaches. The only thing I can think of was I removed a number of old devices from my account and signed out of them, but I still own the old PC's so no one could be using them.

Solved 1 1 17

How do I stop notifications FROM firefox?

Things like, "set firefox as your default browser" and "open firefox when you start your computer?". I don't want pop-ups from ANYBODY, but especially not from the brows… (read more)

Things like, "set firefox as your default browser" and "open firefox when you start your computer?".

I don't want pop-ups from ANYBODY, but especially not from the browser. It defeats the whole purpose of blocking pop-ups if the browser itself is interrupting me with garbage I dont need.

How do I turn these off? There don't appear to be any settings, and every google search brings up disabling pop-ups for every other site.

Solved 11 1 536

Firefox 148.0b2 (64-Bit) Disable search function in address field

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've … (read more)

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've had all the settings I found in the forums configured correctly for over five years, and they haven't changed. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Despite this, the search still occurs in the address bar. Now I'm back to the awful search in the address bar. How can I fix this? Please fix this bug as soon as possible.

Original: Set der Version 148.0b2 (64-Bit) ist es wieder nicht möglich die Suche im neuen Tap, im Suchfenster einzugeben, sonder es wird wieder im Adressfeld gesucht. Ich habe alle Einstellungen, die ich in den Foren gefunden habe schon über 5 Jahre so eingestelle, sie sind auch nicht geändert. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Trotzdem wird die Suche im Adressfeld geführt.

Jetzt geht es aber wieder mit der Schrecklichen suchen in der Adresszeile los. Wie kann ich dies ändern? Bitte diesen Fehler (Bug) schnellst möglich beheben.

Solved 6 1 229

Youtube layout

The layout of YouTube was different from before. In the past, after the YouTube video was over. The MAIN WINDOW within YouTube page would showed two rows of recommendatio… (read more)

The layout of YouTube was different from before. In the past, after the YouTube video was over. The MAIN WINDOW within YouTube page would showed two rows of recommendations. Now there is only one row with great amount of black-out space at top and bottom. Any suggestion to tune it to the usual two rows?

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othly. This happens with both HD and lower quality videos. I've already tried clearing cache and disabling extensions, but the issue persists. Please help me fix thi

Locking this thread as duplicate, please continue here: [/questions/1571294] سلام! 👋 با توجه به تصویری که فرستادی، اینجا دو تا کادر داری: --- ✅ کادر اول: Summarize your … (read more)

Locking this thread as duplicate, please continue here: [/questions/1571294]
سلام! 👋 با توجه به تصویری که فرستادی، اینجا دو تا کادر داری:

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✅ کادر اول: Summarize your question

(خلاصه سوال در یک جمله)

این متنی که الان نوشتی عالیه، همون رو میتونی کامل کنی:

When I play YouTube videos in Firefox, they are constantly choppy and laggy.

اگه خواستی کاملتر باشه:

YouTube videos are choppy and laggy in Firefox even though other browsers work fine.

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✅ کادر آخر: How can we help?

(توضیح کامل مشکل)

اینجا میتونی با جزئیات بیشتر بنویسی، مثلاً:

When I play YouTube videos in Firefox, they are constantly choppy and slow, even though my internet connection is fine and other browsers (like Chrome) work smoothly. This happens with both HD and lower quality videos. I've already tried clearing cache and disabling extensions, but the issue persists. Please help me fix this.

Locked 79