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  • Solved

F1TV stopped working

Hi, since the latet update thi week (20 november) my F1TV doesnt work anymore via https://f1tv.formula1.com/. It states : Unsupported Browser This browser is curre… (read more)

Hi, since the latet update thi week (20 november) my F1TV doesnt work anymore via https://f1tv.formula1.com/.

It states : Unsupported Browser

This browser is currently unsupported. To experience F1 TV, please switch to an alternative browser. Please see our FAQs for more information

Pleae help as this weekend is La Vega F1. Thank! Erik.

Asked by Bangsaen 2 months ago

Answered by Paul 2 months ago

  • Solved

How to re-open closed tab groups?

I can't re-open a saved tab group. I saved it and closed firefox but when I returned I couldn't find where to access it. I see all of my saved tabs when I right-click on … (read more)

I can't re-open a saved tab group. I saved it and closed firefox but when I returned I couldn't find where to access it. I see all of my saved tabs when I right-click on a tab and choose "Add Tab to Group", but when I move the tab to that group it just disappears rather than open the group. Any help would be appreciated! :)

Asked by TamirVF 5 months ago

Answered by robertrao 4 months ago

  • Solved

Cannot Detach, Move, or otherwise adjust Tabs after updating to Windows 11

Recently updated to Windows 11 after Windows 10 stopped getting supported. After putting down several smaller issues on my own, I can encountered something I cannot fix o… (read more)

Recently updated to Windows 11 after Windows 10 stopped getting supported. After putting down several smaller issues on my own, I can encountered something I cannot fix on my own. Currently, I cannot detach, reattach, move tabs (With the exception of moving tabs with the right click menu). I could do all of these on Windows 10. I have already tried the browser.tabs.allowTabDetach setting in about:config to no success. I am starting to suspect it is a problem with windows versus a problem with Firefox because of an earlier bug where I couldn't move the windows entirely without enabling the Snap Windows function in my settings.

Asked by PhasedOne1 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 4 months ago

Answered by Denys 4 months ago

  • Solved

My location according to AccuWeather says I'm in Portland Oregon, but I'm not even in the U.S.

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I f… (read more)

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I found earlier, but the only drop-down for my city was another city in the US but none in any other countries. So now I can't change my location. How do I change my location? It wasn't like this yesterday and I have no memory as to how it became "Portland, Oregon" since last night. I don't even have a VPN so it isn't that. How do I change it back to my area without using my exact location?

Asked by jf 4 months ago

Answered by Paul 4 months ago

  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 3 weeks ago

Answered by Denys 3 weeks ago

  • Solved

Tumblr

Something's wrong with my Tumblr. When Firefox crashed before it updated, my Tumblr has completely broke (It won't show any notifcations that someone posted, the activity… (read more)

Something's wrong with my Tumblr. When Firefox crashed before it updated, my Tumblr has completely broke (It won't show any notifcations that someone posted, the activity is stuck at 2 and community at 6). PLEASE HELP

Asked by Kittycatz1124 3 weeks ago

Answered by Kittycatz1124 3 weeks ago

  • Solved

Bookmarks toolbar

Today, as a change, when I open a webpage from the bookmarks toolbar, the new page does not include the toolbar - to get to the toolbar, I have to open a new tab or resta… (read more)

Today, as a change, when I open a webpage from the bookmarks toolbar, the new page does not include the toolbar - to get to the toolbar, I have to open a new tab or restart - is there a way to fix this in Settings?

Asked by Marc Thomas 5 months ago

Answered by Marc Thomas 5 months ago

  • Solved

transferring bookmarks to new PC

I'm not sure whether i am in the correct forum. I have successfully copied to a USB stick the bookmarks from my old PC but, although I can open the html file and see them… (read more)

I'm not sure whether i am in the correct forum. I have successfully copied to a USB stick the bookmarks from my old PC but, although I can open the html file and see them, I cannot see how to present them in the bookmarks menu. I am not recognising a simple "import" option such as I found with passwords. What am I missing

Asked by Norman Day 5 months ago

Answered by wallowy 5 months ago

  • Solved

Auto-adding shortcuts?

How to disable the auto-adding of shortcuts feature from history to home page? It's really annoying, when I want to change my pinned shortcuts, I have to delete all auto … (read more)

How to disable the auto-adding of shortcuts feature from history to home page? It's really annoying, when I want to change my pinned shortcuts, I have to delete all auto added shorcuts (Even when the items on the screen are finished, they keep appearing in front of me, and this takes a long time). It is a must feature I think.

Asked by MithraWill 5 months ago

Answered by Paul 5 months ago

  • Solved

History isn't tracking correctly.

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under… (read more)

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under recently closed tabs. Please can you advise what is going on?

Asked by walkinginbluebells 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

How to disable tab pinning????

We hate this useless so-called feature and you've completely failed to give us an OFF switch! It's been many months with countless complaints and still no OFF switch! We'… (read more)

We hate this useless so-called feature and you've completely failed to give us an OFF switch! It's been many months with countless complaints and still no OFF switch! We've had this conversation before, all of your ideas must come with an OFF switch, especially so for the dumb ones like tab pinning! You don't ever force this dumb crap on us, ever!

Where is the fkin OFF switch already!?!?!?

Asked by t3t4 1 week ago

Answered by Agent virtuel 1 week ago

  • Solved

Firfox 115.32 (ESR)

Is this 115.32 still in effect for my macOS 10.13 ? Or is it xld as it would be in Feb 2026? Did or does Firefox 115.32 afford my apple macOS 10.13 enough security … (read more)

Is this 115.32 still in effect for my macOS 10.13 ? Or is it xld as it would be in Feb 2026?

Did or does Firefox 115.32 afford my apple macOS 10.13 enough security until I purchase a new computed.. How much more time do I have.

Asked by hwznkbmgp6 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

ChatGPT

Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arro… (read more)

Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arrow that you hit (or enter button) after asking a question does nothing (and the up arrow stays greyed out even while you are typing the question). I can use ChatGPT just fine on my Safari browser and iPhone. I used my iPhone ChatGPT to take me through steps to help, and it had me do several things (all of which did not work). These included: 1) refreshing the page/restarting; 2) open chat.openai.com, clicked lock icon and clicked "clear cookies and site data" and reloaded the page; 3) did same and clicked on the shield icon and toggled off "enhanced tracking protection"; 4) Went to file and "new private window", then chat.openai.com; 5) went to "about:support" in Firefox and clicked "refresh Firefox"; 6) Went to Firefox Settings, then Privacy & Security, then Permissions, then Block pop-up windows, then clicked exceptions and added "https://chat.openai.com"; 7) Then to Firefox Settings, then Privacy & Security, then Cookies and Site data, then manage exceptions, then added also "https://openai.com"; 8) Then changed enhanced tracking protection to Custom and unchecked cookies (cross-site tracking cookies) and restarted Firefox (I have since rechecked the box); 9) When I log into Firefox, it was showing a banner that read "Your privacy matters. Firefox now securely routes your DNS requests whenever possible to a partner service to protect you while you browse." Chat said to click "Disable" for this.; 10) After refreshing Firefox I chose (the 2nd time) "Restore only the ones you want" and opened a new tab. 11) At one point, I hit "Log in" for ChatGPT and the screen went slightly blurry and a new small rounded rectangular box (about 3 inches long) popped up, and Chat told me to hit the "X" to close that box, it then said to right-click on "Log In', and to choose "open link in new tab", but that option was not available. Chat says Firefox is still failing to load the embedded login frame, even after refresh. 12) I logged into "https://chat.openai.com/auth/login, and that still didn't work in Firefox, either. 13) Finally, I changed to Safari and successfully logged in. But I prefer Firefox as my main browser and want ChatGPT to work! I've even tried adding it to my sidebar (the new feature), and the same problems are occurring. It won't let me log in, and I can't ask it any questions. Help!  :)

Asked by debzmd 3 weeks ago

Answered by TyDraniu 3 weeks ago