Showing questions tagged: Show all questions
  • Archived

Firefox Extended Support Release (ESR 52)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital th… (read more)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital that I am able to restore my historical sessions and also save multiple sessions going forward.

When I try to download it, I can see it will be 60 version instead.

Unfortunately I mistakenly updated my ESR 52 version today without realizing I'd lose that extension. This is very frustrating, so to alleviate the issue, I'd just like to have the older version and stick with it. Thank you.

Asked by Helpme1 1 year ago

Last reply by sergiobetween 1 year ago

  • Archived

Copy and paste doesn't work

When I try copy and paste on any webpage, nothing happens. I even tried cut and paste but only cut works. I'm currently using this version: 60.2.0esr (64-bit) Kali Linux … (read more)

When I try copy and paste on any webpage, nothing happens. I even tried cut and paste but only cut works. I'm currently using this version: 60.2.0esr (64-bit) Kali Linux distribution file Kali - 1.0

PS: Even tried to copy and paste while editing this message but it didn't work (I trie copy and paste using Ctrl+C/Ctrl+V, right click, middle-click/select/middle-click but nothing worked)

Asked by keith.akshay 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How I can download firefox for organization?

Раньше был путь release - firefox for organization а теперь его найти не могу. Как скачать ESR версию? Where link for download firefox for organization? … (read more)

Раньше был путь release - firefox for organization а теперь его найти не могу. Как скачать ESR версию?


Where link for download firefox for organization?

Asked by Maxim_al 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

What will I lose if I upgrade from Firefox ESR 24.6.00 to Firefox 33.0.3 (currently using Windows 8.1)?

I used Firefox ESR 24.6.00 before upgrading from Windows XP to Windows 8.1 this summer. It has, and still does, work perfectly...with the exception that Firefox has star… (read more)

I used Firefox ESR 24.6.00 before upgrading from Windows XP to Windows 8.1 this summer. It has, and still does, work perfectly...with the exception that Firefox has started nagging me to upgrade.

I stopped upgrading when the Firefox upgrade (latest and greatest at the time) had problems with XP.

Current Add-ons:

    Adblock Plus 2.6.5
    BetterPrivacy 1.68
    Disconnect 3.14.0
    Download YouTube Videos as MP4 1.7.29
    Find Toolbar Tweaks 3.0.0
    Flashblock 1.5.1776
    Garmin Communicator 4.2.0.00Locationbar 1.0.6-WDRoboForm Toolbar for Firefox 7.9.10.1

Would love to be able to use again:

    Add to Search Bar (incompatible with Firefox 24.6.0)
    avast! Online Security 9.0.2021.112 (has a conflict with Firefox)
    Walnut for Firefox 2.0.29

Asked by AIVAS 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Why is my Personal Computer very slow to open browsers?

Firefox and my I.E. 11 Browsers are both very slow most of the time & getting slower. Firefox is very slow to open, hangs, won't respond for a few seconds, etc. I al… (read more)

Firefox and my I.E. 11 Browsers are both very slow most of the time & getting slower. Firefox is very slow to open, hangs, won't respond for a few seconds, etc. I also see a message at times, right above address bar that reads "Mozilla Firefox (not responding)". I have done a refresh of Firefox, started in safe mode, etc. with no increase in performance. I've also cleaned the S.S.D. (solid state drive) (disk cleanup). Please help!

Asked by hgw53t 2 years ago

Last reply by Pj 2 years ago

  • Archived

Firefox 45 ESR repeatedly crashes

I'm stuck on an older version of MAC OSX. Not my choice. 10.6.6 I had not upgraded Firefox for some time (version thirty-something), but recently checked the "automatic u… (read more)

I'm stuck on an older version of MAC OSX. Not my choice. 10.6.6

I had not upgraded Firefox for some time (version thirty-something), but recently checked the "automatic update" box. I suddenly found myself updated to FF 49 even though that isn't supported on my version. It crashed constantly. After some research I downgraded to 45 ESR, now 45.5.1, but I'm still having multiple crashes daily. 8 so far this AM. Firefox has become absolutely unusable for us.

How do I downgrade further to a stable version?

Regardless of versions, FF seams to "leak" on OSX, and after opening and closing enough windows I have to exit and restart in order to free up memory or performance grinds to a halt.Even that is more frequent under 45 than it was before.

Asked by Bob 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

New Install of Firefox 60.0.1esr on 2008R2 wont load any pages, including add-ons page

Hello, I have just completed fresh installations of Mozilla Firefox 60.0.1esr on two different Windows 2008 R2 servers with the same results: - The installation completes… (read more)

Hello,

I have just completed fresh installations of Mozilla Firefox 60.0.1esr on two different Windows 2008 R2 servers with the same results:

- The installation completes successfully without any errors - Firefox launches and opens the browser tabs without any errors - The browser tabs do not load any content even when 'known good' URLs are entered into the navigation bar - The same 'known good' URLs open and successfully load content when IE is used from the same computers - "Try Safe mode" and "Refresh Firefox" from the "about:support" page do not have any affect

Please help Thanks ____________________________________________________________________________________________________________________________

Application Basics


Name: Firefox Version: 60.0.1 Build ID: 20180516032417 Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0 OS: Windows_NT 6.1 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 2/4 Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Firefox Features


Name: Activity Stream Version: 2018.04.20.1103-b3b95672 ID: activity-stream@mozilla.org

Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Firefox Screenshots Version: 30.1.0 ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org

Extensions


Security Software


Type:

Type:

Type:

Graphics


Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000000000) EGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.7edc21933ef1) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL creation failed: * Refused to create WebGL2 context because of blacklist entry: FEATURE_FAILURE_UNKNOWN_DEVICE_VENDOR WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Direct2D: Blocked for your graphics card because of unresolved driver issues. Off Main Thread Painting Enabled: true DirectWrite: true (6.2.9200.22164) GPU #1 Active: Yes Description: VMware SVGA 3D Vendor ID: 0x15ad Device ID: 0x0405 Driver Version: 8.15.1.50 Driver Date: 12-13-2016 Drivers: vm3dum64 vm3dum64_10 vm3dum vm3dum_10 Subsys ID: 040515ad RAM: 8

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: cairo Decision Log D3D11_COMPOSITING: Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_UNKNOWN_DEVICE_VENDOR DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled GPU_PROCESS: Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_UNKNOWN_DEVICE_VENDOR WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: ANGLE is disabled



Media


Audio Backend: wasapi Max Channels: 2 Preferred Channel Layout: stereo Preferred Sample Rate: 44100 Output Devices Name: Group Remote Audio: Input Devices Name: Group

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20180516032417 browser.startup.homepage_override.buildID: 20180516032417 browser.startup.homepage_override.mstone: 60.0.1 browser.urlbar.placeholderName: Google browser.urlbar.timesBeforeHidingSuggestionsHint: 3 extensions.lastAppVersion: 60.0.1 font.internaluseonly.changed: false gfx.crash-guard.d3d11layers.appVersion: 60.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x0405 gfx.crash-guard.d3d11layers.driverVersion: 8.15.1.50 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: false gfx.crash-guard.status.d3d11layers: 2 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1526926795 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20180516032417 media.gmp-manager.lastCheck: 1526926794 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1526926796 media.gmp-widevinecdm.version: 1.4.8.1008 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: true network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1526927109 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf privacy.sanitize.pending: [] privacy.sanitize.timeSpan: 0 security.sandbox.content.tempDirSuffix: {92406d33-e9ed-44ae-bbcc-7053e5e73838} services.sync.declinedEngines: storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1526927109

Asked by Simon.Woods 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Mouse wheel doesn't scroll (Working on Thin Clients and WS2012)

Hello, I have two virtual servers with WS2012 R2, one with Mozilla Firefox 32.0.3 and other with Mozilla Firefox ESR 31. Both of them are accesed through Thin Clients Del… (read more)

Hello,

I have two virtual servers with WS2012 R2, one with Mozilla Firefox 32.0.3 and other with Mozilla Firefox ESR 31. Both of them are accesed through Thin Clients Dell Wyse T10 (Keyboard and Mouse Wyse).

We are having an issue with both versions. Ocassionally, the mouse wheel doesn't scroll the pages (the scroll bar is visible; we don't set any mouse wheel options and we don't have any add on that affect those settings). The scrolling works outside firefox, and the problem is solved closing and open Mozilla Firefox. We work with some add-ons(but the related below in different profiles), but we've never had this problem working on desktops (with none of the profiles).

I've seen problems with MAC-OS, and also related with an specific brands of Mice. Any idea about the cause of this problem? Any problem working on RD sessions and firefox? Drivers? How can I fix this?

Thanks in advance

Asked by bskducon 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Fresh firefox profile crashes on certain sites when not in safe mode

Hi, my installation of Firefox 52.4.1 ESR is crashing reproducibly when I'm not using Safe Mode on certain sites, like Google Maps and Reddit. I have created a completely… (read more)

Hi, my installation of Firefox 52.4.1 ESR is crashing reproducibly when I'm not using Safe Mode on certain sites, like Google Maps and Reddit.

I have created a completely new profile without add-ons and themes, and disabled hardware acceleration. Firefox still crashes on these sites. Only starting Firefox in Safe Mode solves the problem.

The problem only occurs on my tower PC which has a NVIDIA GPU, and not on my Thinkpad. Both are running the exact same Firefox version on Arch Linux with identical add-ons and user profiles. So it may be problem with video acceleration, but as I stated, I disabled HW acceleration. Btw. the problem doesn't occur with Firefox Quantum which I don't want to use until the most important add-ons are ported.

Anybody got an idea?

Asked by felsenhower 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Nothing happens when I click on website email links.

Recently, despite making no changes to Mozilla Firefox software, I lost the ability to use email links on websites. It is not website-specific and I can still send emails… (read more)

Recently, despite making no changes to Mozilla Firefox software, I lost the ability to use email links on websites. It is not website-specific and I can still send emails through AOL Mail. What could have caused this and how do I fix it?

Asked by Andrea 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How can I use unity web player in firefox 60?

Hello, I want to use unity web player and cannot seem to get it to work with Firefox 60, and cannot download Firefox 52 ESR to use it with an older version. Can you pleas… (read more)

Hello, I want to use unity web player and cannot seem to get it to work with Firefox 60, and cannot download Firefox 52 ESR to use it with an older version. Can you please tell me how to use unity web player on Firefox 60, or provide a download link to Firefox 52 ESR, this link will not work: https://www.mozilla.org/en-US/firefox/organizations/all/ I can only download ESR for Firefox 60, and unity web player does not show up in about:addons plugins section. Thanks

Asked by ajax146 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox crashes

Hello, i'm experiencing crashes every day when i'm trying to see specific web pages. My latest crash report is https://crash-stats.mozilla.com/report/index/e9b3b28d-a4bb… (read more)

Hello, i'm experiencing crashes every day when i'm trying to see specific web pages. My latest crash report is

https://crash-stats.mozilla.com/report/index/e9b3b28d-a4bb-4807-9adc-56e382160614

I have made an update to the latest firefox version and to the plug-in of java. Thanks

Asked by f_barou 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Where do I find all add-ons installed on my Windows 7 computer?

Hello- ever since computer was updated to Firefox 60.2.0 esr, I have not been able to find but about 5-total add-ons and extensions. I had about 15- or so before updatin… (read more)

Hello- ever since computer was updated to Firefox 60.2.0 esr, I have not been able to find but about 5-total add-ons and extensions. I had about 15- or so before updating Firefox. Where would I find them?

 I just received a message from my Avast Free Anti-Virus that said I should remove a bad reputation add-on I never heard of & I surely could not find it using the 4- horizontal bars at the top right of the Browser.  

Thanks!

Asked by hgw53t 1 year ago

Last reply by cor-el 1 year ago

  • Archived

rollback

I have never updated to Quantum due to the horrible nature of the update; today Firefox automatically updated to Quantum (Version 60) and when I go to your website to rol… (read more)

I have never updated to Quantum due to the horrible nature of the update; today Firefox automatically updated to Quantum (Version 60) and when I go to your website to rollback and click on the ESR download, it continues to take me to 60… this version is horrible and removes all intelligent add-ons used as teachers in our building. Where do I get the version that supports Legacy add-ons… I find it very disreputable and dishonorable to auto-install something on my computer without asking if I choose to accept… I also had auto update turned off (obviously since I’ve managed to hang on to the Firefox 53 ESR version until today. Please direct me to the download location or send me the file. Thank you for your time and support.

Asked by MJKiel 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Типы расширений, поддерживаемые в Mozilla Firefox 17.0.9 ESR

Доброго времени суток! Подскажите, пожалуйста, какие способы разработки расширений допускаются в Mozilla Firefox 17.0.9 ESR. Как это можно определить? Спасибо!

Asked by alex_lit_vin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox still sluggish after following all recommended steps, including refresh

Hi everyone I've been struggling with a Firefox (v52.6) sluggishness problem for several months, and since in the meantime I tried all fixes I could find suggested in the… (read more)

Hi everyone

I've been struggling with a Firefox (v52.6) sluggishness problem for several months, and since in the meantime I tried all fixes I could find suggested in these pages, I thought to try and seek help in the forums.

Firefox is still usable, but resource-intensive pages (e.g. Facebook, Google Maps) are slow to respond, and often freeze the Firefox window (the no-response mouse cursor) for a few seconds. Meanwhile, the same pages (and the same amount of total load, i.e. open tabs) in Chrome produce normal performance, which suggests the sluggishness is a problem with Firefox rather than a performance issue with my PC, which is of decent specs (8GB RAM, i7 CPU).

Typically, Firefox becomes more sluggish the more it's been without a restart, and the memory resources it uses seem to grow proportionately. However, even when it's only using a few hundreds MB (after a restart), it's still quite sluggish, while Chrome, with a similar amount of memory used, is just fine. Likewise, when after a while the RAM consumed by Firefox/Chrome goes up to >1GB (not sure if this is in itself normal or not!), while Firefox is crawling, Chrome is still fast.

What I tried, which did not fix Firefox's sluggishness (or only did so for a short while):

- disable extensions one by one, and even all at once

- disable all plugins

- start Firefox in safe mode

- ultimately, I used the refresh function, and immediately afterwards Firefox seemed to be as fast as Chrome. I subsequently reinstalled all my addons (which include ABP, Zotero Connector, Classic Theme Restorer, NoScript) and settings. The next day, it seems my joy was shortlived, as Firefox is back to its usual sluggishness.


I would not want to migrate to Chrome unless I really cannot find a fix for this problem. Can anyone suggest more things I can try?

Thanks so much for any help.

Asked by longtalker 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox crashes

We are getting numerous reports from our users that ESR 31.2 is crashing on launch, safe mode does not work either. Here is a crash report: AdapterDeviceID: 0x0102 Adapt… (read more)

We are getting numerous reports from our users that ESR 31.2 is crashing on launch, safe mode does not work either. Here is a crash report:

AdapterDeviceID: 0x0102 AdapterVendorID: 0x8086 AvailablePageFile: 13372104704 AvailablePhysicalMemory: 5128089600 AvailableVirtualMemory: 4100419584 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 86179840 BreakpadReserveSize: 41943040 BuildID: 20141011074935 CrashTime: 1413466625 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1413460028 IsGarbageCollecting: 1 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0102, AdapterSubsysID: 047e1028, AdapterDriverVersion: 8.15.10.2418

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SecondsSinceLastCrash: 86 StartupTime: 1413466624 SystemMemoryUsePercentage: 39 Throttleable: 1 TotalPageFile: 16928415744 TotalPhysicalMemory: 8465170432 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 31.2.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by klassey 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Video Format or MIME Type error - only when started from script /crontab

Hello. I have searched and tried to solve this for days now and I simply can't figure it out. Firefox version: Mozilla Firefox 31.5.3 ESR Firefox plays a presentation wit… (read more)

Hello. I have searched and tried to solve this for days now and I simply can't figure it out.

Firefox version: Mozilla Firefox 31.5.3 ESR Firefox plays a presentation with MP4 video.

At first we got this error generally when we tried to play MP4: Video Format or MIME Type is not supported Adding: "AddType video/mp4 .mp4" to the .htaccess file on the server solved that. After this we have been able to play mp4 inside Firefox without any issues. We can even start Firefox from within a script as long as we run this script from the command line or Desktop menu as the standard user.

However running the exact same script using crontab for the standard user, again results in the "Video Format or MIME Type is not supported" error. Export display is set and Firefox does open as it should. Youtube videos and everything else in the presentation is working. We simply just can't play MP4 video content. Just as if the .htaccess information is ignored or what ever else could be the cause.

Anyone who can explain what the differences between opening Firefox from users crontab and users Terminal console could be in terms of playing MP4 video?

Any help is much appreciated. Thanks.

Kind Regards, Kevin

Asked by KevinGade 5 years ago

Last reply by guigs 5 years ago