My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached t… (read more)
My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.
I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". … (read more)
I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". 10 times out of 10 Firefox also downloads the file. How can I stop FireFox downloading files I don't want ?
I am running Firefox 99.0.1. Lately (probably since the last update) when browsing the web, Firefox will lockup and not be responsive to clicks on hyper links. The issue … (read more)
I am running Firefox 99.0.1. Lately (probably since the last update) when browsing the web, Firefox will lockup and not be responsive to clicks on hyper links. The issue goes away when I close Firefox and re-open, but after clicking on 3 or four links, it locks up again. MS Edge does not have this problem with the same websites. I did notice in Task Manager that Firefox is opening up 10 processes. Can anyone give some suggestions?
How can I change my account email address if I no longer have access to the old email address? My new email address is [edited email from public] @gmail.com.
{ "securitySoftware": { "registeredAntiVirus": "Microsoft Defender Antivirus", "registeredAntiSpyware": "", "registeredFirewall": "Microsoft Firewall" }, "pr… (read more)
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"status": "blocked",
"message": "Acceleration blocked by safe-mode"
}
]
},
{
"name": "D3D11_COMPOSITING",
"description": "Direct3D11 Compositing",
"status": "unavailable",
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{
"type": "default",
"status": "unavailable",
"message": "Hardware compositing is disabled"
}
]
},
{
"name": "DIRECT2D",
"description": "Direct2D",
"status": "unavailable",
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{
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"message": "Direct2D requires Direct3D 11 compositing"
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]
},
{
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"description": "Direct3D11 hardware ANGLE",
"status": "disabled",
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{
"type": "default",
"status": "unavailable",
"message": "D3D11 compositing is disabled"
},
{
"type": "env",
"status": "disabled",
"message": "D3D11 compositing is disabled"
}
]
},
{
"name": "GPU_PROCESS",
"description": "GPU Process",
"status": "blocked",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "blocked",
"message": "Safe-mode is enabled"
}
]
},
{
"name": "WEBRENDER",
"description": "WebRender",
"status": "unavailable-in-safe-mode",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable-in-safe-mode",
"message": "Safe-mode is enabled"
}
]
},
{
"name": "WEBRENDER_QUALIFIED",
"description": "WebRender qualified",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
},
{
"name": "WEBRENDER_COMPOSITOR",
"description": "WebRender native compositor",
"status": "unavailable",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable",
"message": "No DirectComposition usage"
}
]
},
{
"name": "WEBRENDER_PARTIAL",
"description": "WebRender partial present",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
},
{
"name": "WEBRENDER_SHADER_CACHE",
"description": "WebRender shader disk cache",
"status": "unavailable",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable",
"message": "WebRender disabled"
}
]
},
{
"name": "WEBRENDER_OPTIMIZED_SHADERS",
"description": "WebRender optimized shaders",
"status": "unavailable",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable",
"message": "WebRender disabled"
}
]
},
{
"name": "WEBRENDER_ANGLE",
"description": "WebRender ANGLE",
"status": "unavailable-no-angle",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable-no-angle",
"message": "ANGLE is disabled"
}
]
},
{
"name": "WEBRENDER_DCOMP_PRESENT",
"description": "WebRender DirectComposition",
"status": "unavailable",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable",
"message": "Requires ANGLE"
}
]
},
{
"name": "WEBRENDER_SOFTWARE",
"description": "WebRender software fallback",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
},
{
"name": "WEBGPU",
"description": "WebGPU",
"status": "blocked",
"log": [
{
"type": "default",
"status": "disabled",
"message": "Disabled by default"
},
{
"type": "runtime",
"status": "blocked",
"message": "WebGPU can only be enabled in nightly"
}
]
},
{
"name": "WINDOW_OCCLUSION",
"description": "WINDOW_OCCLUSION",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
}
],
"fallbacks": []
},
"crashGuards": []
},
"experimentalFeatures": [
[
"experimental-features-abouthome-startup-cache",
"browser.startup.homepage.abouthome_cache.enabled",
false
],
[
"experimental-features-cookie-samesite-lax-by-default2",
"network.cookie.sameSite.laxByDefault",
false
],
[
"experimental-features-cookie-samesite-none-requires-secure2",
"network.cookie.sameSite.noneRequiresSecure",
false
],
[
"experimental-features-cookie-samesite-schemeful",
"network.cookie.sameSite.schemeful",
false
],
[
"experimental-features-css-constructable-stylesheets",
"layout.css.constructable-stylesheets.enabled",
false
],
[
"experimental-features-css-masonry2",
"layout.css.grid-template-masonry-value.enabled",
false
],
[
"experimental-features-devtools-compatibility-panel",
"devtools.inspector.compatibility.enabled",
true
],
[
"experimental-features-devtools-serviceworker-debugger-support",
"devtools.debugger.features.windowless-service-workers",
false
],
[
"experimental-features-firefox-100",
"general.useragent.forceVersion100",
false
],
[
"experimental-features-media-jxl",
"image.jxl.enabled",
false
],
[
"experimental-features-ime-search",
"browser.urlbar.keepPanelOpenDuringImeComposition",
false
],
[
"experimental-features-web-gpu2",
"dom.webgpu.enabled",
false
],
[
"experimental-features-webrtc-global-mute-toggles",
"privacy.webrtc.globalMuteToggles",
false
]
],
"addons": [
{
"name": "Add-ons Search Detection",
"type": "extension",
"version": "2.0.0",
"isActive": true,
"id": "addons-search-detection@mozilla.com"
},
{
"name": "Amazon.com",
"type": "extension",
"version": "1.3",
"isActive": true,
"id": "amazondotcom@search.mozilla.org"
},
{
"name": "Bing",
"type": "extension",
"version": "1.3",
"isActive": true,
"id": "bing@search.mozilla.org"
},
{
"name": "DuckDuckGo",
"type": "extension",
"version": "1.1",
"isActive": true,
"id": "ddg@search.mozilla.org"
},
{
"name": "eBay",
"type": "extension",
"version": "1.3",
"isActive": true,
"id": "ebay@search.mozilla.org"
},
{
"name": "Google",
"type": "extension",
"version": "1.2",
"isActive": true,
"id": "google@search.mozilla.org"
},
{
"name": "Wikipedia (en)",
"type": "extension",
"version": "1.1",
"isActive": true,
"id": "wikipedia@search.mozilla.org"
},
{
"name": "Amazon Assistant",
"type": "extension",
"version": "10.2103.25.10303",
"isActive": false,
"id": "abb@amazon.com"
},
{
"name": "Capital One Shopping: Online Coupon Tool",
"type": "extension",
"version": "0.1.1043",
"isActive": false,
"id": "{aff8af88-06a9-4eee-b383-3af08c47b8c8}"
},
{
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"type": "extension",
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"isActive": false,
"id": "jetpack-extension@dashlane.com"
},
{
"name": "DuckDuckGo Privacy Essentials",
"type": "extension",
"version": "2022.4.26",
"isActive": false,
"id": "jid1-ZAdIEUB7XOzOJw@jetpack"
},
{
"name": "Firefox Private Network",
"type": "extension",
"version": "24",
"isActive": false,
"id": "secure-proxy@mozilla.com"
},
{
"name": "Firefox Relay",
"type": "extension",
"version": "2.3.4",
"isActive": false,
"id": "private-relay@firefox.com"
},
{
"name": "Grammarly for Firefox",
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"version": "8.897.0",
"isActive": false,
"id": "87677a2c52b84ad3a151a4a72f5bd3c4@jetpack"
},
{
"name": "Pulse SMS Extension",
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"isActive": false,
"id": "{085bef48-0484-467c-9112-5689bfc33b83}"
},
{
"name": "Translate Web Pages",
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"isActive": false,
"id": "{036a55b4-5e72-4d05-a06c-cba2dfcc134a}"
}
],
"features": [
{
"name": "DoH Roll-Out",
"version": "2.0.0",
"id": "doh-rollout@mozilla.org"
},
{
"name": "Firefox Screenshots",
"version": "39.0.1",
"id": "screenshots@mozilla.org"
},
{
"name": "Form Autofill",
"version": "1.0.1",
"id": "formautofill@mozilla.org"
},
{
"name": "Picture-In-Picture",
"version": "1.0.0",
"id": "pictureinpicture@mozilla.org"
},
{
"name": "Web Compatibility Interventions",
"version": "31.0.0",
"id": "webcompat@mozilla.org"
},
{
"name": "WebCompat Reporter",
"version": "1.4.2",
"id": "webcompat-reporter@mozilla.org"
}
],
"application": {
"name": "Firefox",
"osVersion": "Windows_NT 10.0 22000",
"version": "99.0.1",
"buildID": "20220411174855",
"distributionID": "",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:99.0) Gecko/20100101 Firefox/99.0",
"safeMode": true,
"updateChannel": "release",
"supportURL": "https://support.mozilla.org/1/firefox/99.0.1/WINNT/en-US/",
"osTheme": "",
"numTotalWindows": 1,
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"numRemoteWindows": 1,
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"fissionAutoStart": false,
"fissionDecisionStatus": "disabledBySafeMode",
"remoteAutoStart": true,
"policiesStatus": 0,
"keyLocationServiceGoogleFound": true,
"keySafebrowsingGoogleFound": true,
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},
"normandy": {
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Hackers will be very happy now that Firefox automatically download their malware and backdoors. Thanks to Firefox, hackers will be able to infect millions of world comput… (read more)
Hackers will be very happy now that Firefox automatically download their malware and backdoors. Thanks to Firefox, hackers will be able to infect millions of world computers and install ransomware and make havoc i financial, health, and other industries. Firefox will forever be praised by cybercriminals of the world.
how the h... do I turn on 2 factor authentication?? On the profile page, the 2 factor process doesn't respond to 'input'.
Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown sudde… (read more)
Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown suddenly showed me that one had been downloaded, and then a while later the other one was downloaded. Are these actual Mozilla files? Or are they some kind of scam/trojan/spyware? I just realized that two were downloaded last month as well.
EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla… (read more)
EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps
I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla sync account for years, please help
I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, no… (read more)
I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.
Please advise.
Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab. Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc. H… (read more)
Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab.
Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc.
However cCleaner could not proceed as it claimed FF was still open.
Using Windows Task Manager I found FireFox was "Suspended" (screenshot 1)
I then terminated the task - so cCleaner could proceed.
Then FF appeared to work OK. Until the next time....
It just happened a few minutes ago closing FF - using cCleaner - once again FF was "suspended" and had to be terminated in Task Manager.
On FF help it said Update to version 100 which I did BUT the update got stuck on the FF Update - for several minutes (definitely over 10 mins) so I had to terminate the FF Updater using Windows Task Manager (screenshots 2 & 3) again used Task Manager to terminate that.
FF appeared to open OK even showed the version 100 What's new tab.
BUT when I used FF help to check version I got Restart FF to update to version 100 (screen shot 4) Perhaps the last might temporary due to terminating the what appeared to be stuck Updater, but it was worth mentioning.
PC details: OS Name Microsoft Windows 10 Home Version 10.0.19044 Build 19044 System Model HP Pavilion 590-p0097c Desktop PC System Type x64-based PC Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s) Installed Physical Memory (RAM) 8.00 GB
Any help appreciated.
Thanks,
Vincent
Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempte… (read more)
Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempted to add secondary address was notified that code was sent to my old email address was was compromised & deleted by security of my carrier Want to add new email address & add secondary email account. Assistance greatly appreciated
verification code for sign-in sent to deleted account- need code sent to cell phone
Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. T… (read more)
Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. This has been happening for over a year now, but my computer is always on and I turn it off maybe once every 4-5 months unless I'm forced to restart by a software or by power cuts or stuff. Lately I have been having issues with my Windows and I have to restart my computer quite often and it is very annoying. This happens whether I close Firefox with the X or using the Exit button or even if I keep it open and restart the computer. My places file is 75MBs. I have the same one since 2014. I'm using Windows 10 and latest Firefox edition. Any ideas?
You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save an… (read more)
You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save and delete all open sites in the FF being upgraded. 2) there is a failure to TELL us reboot FF after the install.
Doing research and writing all day long as I do, I actually hold a number of reference sites open in FF as I work.
My friend who happens to understand all this computer stuff tells me that the open sites on my FF is what impeded the successful install . . . .
The other grumble I have with you-all is that it has taken me too much time to try and find a way to respond to you with the information needed to solve this problem for the FF community . . . .
I am a paying/donator to FF . . . and I must tell you I am beyond disappointed by all this dropped ball on sensible communications practice!
Roger
Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action… (read more)
Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action this. First attempt was 05th May. Another, today. I am still waiting and have checked all folders in the said email to use by yourselves.
Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say… (read more)
Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say it's not responding, and then by the time it looks like it's about to restore my tabs it crashes. I had to do a refresh and transferred the backup files from an older session which worked, but then it eventually crashed again. I uninstalled and reinstalled Firefox and tried opening my older profile but it keeps happening. I really need to restore my previous session. There's nothing with my computer that seems to be causing it. I did have 2 windows open with about 8,000 tabs total which I'm sure could be part of the reason, but it never really had trouble before and only just started crashing since the update. Is there any way to fix this without starting over? I read that this is a bug that others have dealt with previously.
Some additional information. I'm on a 64-bit Windows 10 PC.
Startup Crash False Process Type parent MOZ_CRASH Reason (Sanitized) Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb8c0f5135
SSL_ERROR_ACCESS_DENIED_ALERT I keep getting this on different sites, I can't access lots of pages and it's getting to be a massive problem and I reallly need some help… (read more)
SSL_ERROR_ACCESS_DENIED_ALERT I keep getting this on different sites, I can't access lots of pages and it's getting to be a massive problem and I reallly need some help. PLEASE can someone help.
I am on Linux Mint, Firefox 100.0 and I am trying to access a website, https://www.citapreviadnie.es:38188 (requires personal DNIe certificate). However, I keep getting S… (read more)
I am on Linux Mint, Firefox 100.0 and I am trying to access a website, https://www.citapreviadnie.es:38188 (requires personal DNIe certificate). However, I keep getting SSL_ERROR_UNKNOWN_CA_ALERT. If I view the certificate of the website,
1. Firefox doesn't tell me which part of the chain is invalid or not trusted (or I don't see it) 2. When I try to download and import each of the CA certificates, I get an alert saying "This certificate is already installed as a certificate authority." 3. If I try to import the whole chain, I get another alert telling me "This is not a certificate authority certificate, so it can’t be imported into the certificate authority list." 4. If I try to add a permanent exception to the site, I see "This site attempts to identify itself with invalid information", but if I click "view certificate" I'm back to step 1, and adding the exception does not have any effect.
What am I supposed to do now?
I have been successfully using FireFox for many years, recently we downsized into a Condo,now 81 years young. I have FireFox as my default browser choice, but it only lis… (read more)
I have been successfully using FireFox for many years, recently we downsized into a Condo,now 81 years young. I have FireFox as my default browser choice, but it only lists Google on the search bar, when I type in my search in the box under the Firefox name it immediately jumps up to the top of the page Google browser.
How do I get back my screen to use FireFox as my search engine ?? I have tried to change it but will only give me two options Google or Google ?? Is it possible to go back to the screen and try and start again??
Many thanks to anyone who will give me info as to how to rectify my problem, be gentle with me as I am efficient in using the computer but less so trying to solve my problems. Robin