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Pfroblem with Scolling

This is a problem connected with SCROLLING. There are three standard ways of scrolling , while surfing and looking through site pages: 1. Use the Mouse roller 2. Use the … (read more)

This is a problem connected with SCROLLING. There are three standard ways of scrolling , while surfing and looking through site pages: 1. Use the Mouse roller 2. Use the left click press on the mouse, simultaneously press and move the scroll bar 3. There are two Scroll bar junctions - one at top and other at base. The mouse left click button may be clicked - either in steps or on a continued click... to make the page move ... in steps or on a continuous movement.

The QUESTION here is: While we have this Last No.3 above facility in UBUNTU-Mate, such facility is not seen in UBUNTU, XUBUNTU, LUBUNTU, KUBUNTU etc. WHY?

Can we not have the same facility in the other OS too?

Asked by Hariharan PV 2 weeks ago

Last reply by Hariharan PV 1 week ago

Opinion wanted

I am using Opensuse 15.0 and also 15.1. Haven't made a complete move over yet. There is a recurring situation when 4GB rx and 4GB tx movement that I cannot account for hi… (read more)

I am using Opensuse 15.0 and also 15.1. Haven't made a complete move over yet. There is a recurring situation when 4GB rx and 4GB tx movement that I cannot account for hits my 15.0 about once a month. Today it happened again. Using vnstat, I found it happened between 10.00 - 11.00. :

h  rx (MiB)   tx (MiB)      h  rx (MiB)   tx (MiB)      h  rx (MiB)   tx (MiB) 

13 0.00 0.00 21 3.67 0.57 05 0.00 0.00 14 0.00 0.00 22 24.49 2.24 06 0.00 0.00 15 34.60 1.85 23 0.00 0.00 07 0.00 0.00 16 175.23 9.05 00 0.00 0.00 08 193.93 9.07 17 0.00 0.00 01 0.00 0.00 09 0.00 0.00 18 0.00 0.00 02 0.00 0.00 10 3,939.97 4,090.57 19 0.00 0.00 03 0.00 0.00 11 31.14 2.34 20 0.00 0.00 04 0.00 0.00 12 7.60 1.06 I was merely surfing, no download. Searched the cookies, one site i cannot recognize came out; "consensu.org". Did a search, there were several, example: https://cmp.teads.mgr.consensu.org/index.html, that served blank pages in firefox. Is there anything odd here? Is there a way I can extract all the cookies with date & time so that I can check against previous occurrences of the 4GB data movements (I have a few records).

Asked by lims3148 1 week ago

Installing firefox on a Windows 10 64 bit machine

For 3 days I have been trying to install Firefox. Firefox dowloads and starts installing. I have set Firefox as my default browser and turned off antivirus to not inter… (read more)

For 3 days I have been trying to install Firefox. Firefox dowloads and starts installing. I have set Firefox as my default browser and turned off antivirus to not interfere with the install. It appears to install and then gives an error message that the address of the download file is incorrect (see attached JPG). I sometimes get a message about a file being corrupted (roughly one time in each five tries) also shown in the JPG. I have tried clean installs at least a dozen times (delete the programfiles/mozilla node and then do a fresh download. After clicking download have selected both run and save multiple times. I always get the error message about a bad address. Any help would be greatly apprediated. Thanks.

Asked by LorenGL 2 weeks ago

Last reply by Scribe 1 week ago

Playing video causing system crash - Ubuntu 20.04LTS

Good day, Using Firefox for normal web browsing is not a problem. However, when playing video (YouTube, Twitch.tv etc) I get this Decoder error under Syslog. firefox_fi… (read more)

Good day,

Using Firefox for normal web browsing is not a problem. However, when playing video (YouTube, Twitch.tv etc) I get this Decoder error under Syslog.

firefox_firefox.desktop[36209]: [Child 36209, MediaDecoderStateMachine #3] WARNING: Decoder=7f73b74d4400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<MediaSourceTrackDemuxer::SamplesPromise> mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp, line 3367

The crashes are random. I can play video for varying lengths of time. But the above Error keeps appearing. All packages are up to date.

Thanks.

Asked by esa.claudio 1 week ago

Last reply by esa.claudio 1 week ago

A website wont open completly on Firefox Web but works correctly on mobile

Hi! im moving to firefrox from chrome and im really happy with it but the main trouble i have is that i work with one page in particular in wich i must load documentation… (read more)

Hi! im moving to firefrox from chrome and im really happy with it but the main trouble i have is that i work with one page in particular in wich i must load documentation, to make it i must click and then a pop up should appear (Is in the pop-up where i drag the documents and load them into the page). I've tried it with the latest firefox on Windows 10, a previous version of firefox on Windows 7, on ubuntu, with and without Add-ons and that page in particular wont let the pop-up appear. BUT! if i try it with my phone (with iOS) works completly fine. This thing is driving me crazy, for real. I dont understand why the pop-up wont appear on web but yes on mobile... PLEASE HELP! (Also, i gave the page the permissions to enable pop-ups and re-installed Adobe)

Asked by ikifaR- 1 week ago

Last reply by ikifaR- 1 week ago

I can't sign in to firefox for some reason,

Already tried resetting, restarting with addon disabled, refreshing and updating The login page just keep loading and loading Been happening for the last 2 weeks or so P… (read more)

Already tried resetting, restarting with addon disabled, refreshing and updating

The login page just keep loading and loading

Been happening for the last 2 weeks or so

Pls help/tip

Asked by rafi_156 3 weeks ago

Last reply by rafi_156 1 week ago

Problems being reported on websites that Firefox can create issues: Use an alternative browser.

Firefox is creating errors with websites in different ways. This government/local council website confirms this as well. https://www.welhat.gov.uk/request-garden-waste-co… (read more)

Firefox is creating errors with websites in different ways.

This government/local council website confirms this as well. https://www.welhat.gov.uk/request-garden-waste-collection

Testing a secure website that is under development and Firefox has created difficulties with the web pages and I am told JSON code.

the problems only happen on Firefox: tested the website on other browsers on same PC and they all work correctly. Website has also been tested on Mac running various browsers. Issues have been on different versions of Firefox 74 and 75 and tested on different PC's. PC's running windows 10.

One simple effect is when landing on a page and need to select a button, the first click on the button and a drop down box briefly appears then closes again. Click again and the drop down box stays on the screen for selection.

The most critical error is that Firefox is loosing data that should be inserted into a form. All other browsers operate correctly. Development have spent a lot of time attempting to overcome the problem but its causing too much delay so there will need to be a warning on the web site to advise not to use Firefox similar to the government statement you can see from the link above.

If anyone has a seen this issue/has a better description then please let me know.

If you want more details and possibly debug information I will see if I can source.

Thanks in advance to anyone who has information.

Asked by pbriscall 3 weeks ago

Last reply by jscher2000 1 week ago

A Firefox crash could be tied to a system crash (WIN10)

Hello firefox support, my computersystem seems to have an error, which leads in certain cases to a bluescreen. During the last couple of months i had cases where a Firefo… (read more)

Hello firefox support, my computersystem seems to have an error, which leads in certain cases to a bluescreen. During the last couple of months i had cases where a Firefox tab crashed and restoring the tab always led to a bluescreen. I don't think that my Firefox instance is the main problem, but knowing the cause of those crashes could help me finding a solution. The last crash gave me the following crash reports: bp-5c21003e-9e92-4251-836d-1f8840200521 bp-9a8fa9a0-282e-4980-808b-9bb1e0200521 bp-a99a3cb4-aad0-48ea-b83b-ca3d00200521 bp-1c136cc7-029d-4ed4-9b33-c62a00200521 bp-de80bdf5-a533-49a5-8e07-d23e70200521

If you are couriose about the bluescreen messages: In most of the cases the error message was Memory_Management and Kernel_Data_Inpage_Error. Because of that i tested my RAM and my Harddrive. Both hadn't any errors which led me to a dead end. Investigating the Kernel error led to failiure code: 0x0000007a which should be a file access error. That tells me that those blue screens should be tied together. Even if you give me some informations about the cause of the firefox crash report i would be very thankfull.

Sincerely Dave

Asked by keine.spam3.14 1 week ago

Last reply by FredMcD 1 week ago

MozCrashReason: MOZ_CRASH(Shutdown hanging before starting)

Crash Details: Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x1916 AdapterDriverVersion: 23.20.16.4973 AdapterSubsysID: 06de1028 AdapterVendorI… (read more)

Crash Details:

Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x1916 AdapterDriverVersion: 23.20.16.4973 AdapterSubsysID: 06de1028 AdapterVendorID: 0x8086 Add-ons: ciscowebexstart1%40cisco.com:1.5.0,formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:10.1.2,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,ebay%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0 AvailablePageFile: 3234070528 AvailablePhysicalMemory: 1982582784 AvailableVirtualMemory: 138530881802240 BIOS_Manufacturer: Dell Inc. BreakpadReserveAddress: 1866899390464 BreakpadReserveSize: 83886080 BuildID: 20200429190206 CPUMicrocodeVersion: 0xcc ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1589907745 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1589270159 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"FireEye, Inc.":["AppMonitorDll.dll"],"International Business Machines Corporation":["ObsBaseAgent64.dll","WinSSOAgent64.dll"],"Microsoft Corporation":["msvcp140.dll","msvcr120.dll","msvcp120.dll","VCRUNTIME140.dll","VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["mfperfhelper.dll","msmpeg2vdec.dll","mf.dll","evr.dll","ntshrui.dll","TaskFlowDataEngine.dll","explorerframe.dll","dataexchange.dll","credui.dll","dxva2.dll","usp10.dll","MSAudDecMFT.dll","twinapi.dll","wscapi.dll","appresolver.dll","OneCoreCommonProxyStub.dll","DWrite.dll","InputHost.dll","TextInputFramework.dll","Windows.UI.dll","Bcp47Langs.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","actxprxy.dll","CoreUIComponents.dll","cscapi.dll","OneCoreUAPCommonProxyStub.dll","cdp.dll","dbgcore.dll","webauthn.dll","srvcli.dll","urlmon.dll","iertutil.dll","WINMMBASE.dll","winmm.dll","AudioSes.dll","amsi.dll","wbemsvc.dll","fastprox.dll","wbemprox.dll","MMDevAPI.dll","rasadhlp.dll","wsock32.dll","wbemcomn.dll","oleacc.dll","mpr.dll","dsreg.dll","xmllite.dll","dhcpcsvc.dll","avrt.dll","RTWorkQ.dll","mfplat.dll","linkinfo.dll","FWPUCLNT.DLL","ColorAdapterClient.dll","mscms.dll","WinTypes.dll","msvcp110_win.dll","wshbth.dll","policymanager.dll","d2d1.dll","nlaapi.dll","d3d11.dll","dcomp.dll","CoreMessaging.dll","propsys.dll","uxtheme.dll","twinapi.appcore.dll","rmclient.dll","dwmapi.dll","dbghelp.dll","gpapi.dll","DXCore.dll","dxgi.dll","ntmarta.dll","sppc.dll","slc.dll","wtsapi32.dll","rsaenh.dll","dpapi.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","winsta.dll","devobj.dll","version.dll","sspicli.dll","userenv.dll","umpdc.dll","msasn1.dll","kernel.appcore.dll","profapi.dll","powrprof.dll","win32u.dll","gdi32full.dll","wintrust.dll","cryptsp.dll","bcrypt.dll","msvcp_win.dll","KERNELBASE.dll","crypt32.dll","ucrtbase.dll","cfgmgr32.dll","bcryptPrimitives.dll","windows.storage.dll","setupapi.dll","msctf.dll","combase.dll","shell32.dll","SHCore.dll","msvcrt.dll","user32.dll","nsi.dll","oleaut32.dll","ole32.dll","shlwapi.dll","kernel32.dll","clbcatq.dll","imm32.dll","rpcrt4.dll","sechost.dll","gdi32.dll","psapi.dll","ws2_32.dll","advapi32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","mozavcodec.dll","nss3.dll","freebl3.dll","nssckbi.dll","softokn3.dll","mozavutil.dll","AccessibleHandler.dll","mozglue.dll","ia2marshal.dll","lgpllibs.dll"],"Sentinel Labs, Inc.":["InProcessClient64.dll"]} MozCrashReason: MOZ_CRASH(Shutdown hanging before starting.) Notes: FP(D00-L1100-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ProxyStreamSize: 136 ProxyStreamSizeFrom: IStream::Stat ProxyStreamUnmarshalStatus: !aInitBufSize ReleaseChannel: esr SafeMode: 0 ShutdownProgress: quit-application StartupCrash: 0 StartupTime: 1589907352 SystemMemoryUsePercentage: 76 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20200429190206","version":"68.8.0","vendor":"Mozilla","displayVersion":"68.8.0esr","platformVersion":"68.8.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8088,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":78,"stepping":3,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2496,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":778,"installYear":2020},"hdd":{"profile":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"},"binary":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"},"system":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"Intel(R) HD Graphics 520","vendorID":"0x8086","deviceID":"0x1916","subsysID":"06de1028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"23.20.16.4973","driverDate":"2-28-2018","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","gpuProcess":{"status":"available"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"unavailable-no-angle"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false,"isWowARM64":false,"sec":{"antivirus":["Sentinel Agent"],"antispyware":null,"firewall":["Sentinel Firewall Control","Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"IN","browser.search.widget.inNavBar":false,"general.config.filename":"<set>","layers.acceleration.disabled":true,"network.proxy.autoconfig_url":"<user-set>","pdfjs.disabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-e","defaultSearchEngineData":{"name":"Google","loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-e&q="}},"profile":{"creationDate":18197,"resetDate":18394,"firstUseDate":18197},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"fxmonitor@mozilla.org":{"version":"3.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Monitor","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"webcompat@mozilla.org":{"version":"10.1.2","scope":1,"type":"extension","updateDay":18388,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18388},"ciscowebexstart1@cisco.com":{"version":"1.5.0","scope":1,"type":"extension","updateDay":18394,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Join Webex meetings using Firefox ™","name":"Cisco Webex Extension","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18394,"signedState":2}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18394,"updateDay":18388},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.1582.2","userDisabled":false,"applyBackgroundUpdates":1}}}} ThreadIdNameMapping: 24940:"Gecko_IOThread",24944:"JS Watchdog",24948:"JS Helper",24952:"JS Helper",24956:"JS Helper",24964:"Timer",24960:"JS Helper",24968:"Link Monitor",24972:"Socket Thread",25008:"IPDL Background",25012:"VsyncIOThread",25020:"WindowsVsyncThread",25024:"IPC Launch",25028:"Compositor",25040:"ImgDecoder #1",25044:"ImageIO",25056:"Cache2 I/O",25060:"Cookie",25076:"GMPThread",25080:"Worker Launcher",25096:"DOM Worker",25168:"StyleThread#0",25172:"StyleThread#1",25176:"StyleThread#2",25200:"ImageBridgeChild",25208:"ProcessHangMon",25216:"PlayEventSound",25272:"DataStorage",25280:"ProxyResolution",25304:"Cache I/O",25324:"mozStorage #1",25332:"HTML5 Parser",25336:"mozStorage #2",25348:"DNS Resolver #2",25356:"QuotaManager IO",25388:"DOM Worker",25400:"localStorage DB",25404:"mozStorage #3",25408:"ImgDecoder #2",25428:"mozStorage #4",25440:"DNS Resolver #3",25448:"DNS Resolver #4",25536:"URL Classifier",25540:"Classifier Update",25544:"mozStorage #5",25568:"COM MTA",24172:"DOM Worker",20856:"mozStorage #6",24780:"StreamTrans #7",20320:"StreamTrans #8",15796:"IndexedDB #5",21412:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 15334150144 TotalPhysicalMemory: 8480522240 TotalVirtualMemory: 140737488224256 URL: https://www.e-access.att.com/ccd/ UptimeTS: 3936.51422 Vendor: Mozilla Version: 68.8.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by nvini2000 2 weeks ago

Last reply by FredMcD 2 weeks ago

Firefox Send

I cannot Sign.In in "Firefox Send". The funny thing is that I am logged-in in Firefox browser and that I can log-in in Firefox Send in any other browser. Only Firefox giv… (read more)

I cannot Sign.In in "Firefox Send". The funny thing is that I am logged-in in Firefox browser and that I can log-in in Firefox Send in any other browser. Only Firefox gives me a problem. I love both the browser and the service and it is annoying (and inexplicable) not to be able to sign in from Firefox. Please help. Thank you

Asked by cvgmfs 2 weeks ago

Last reply by cvgmfs 2 weeks ago

I use two Firefox browsers

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specifi… (read more)

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specific needs otherwise. I can only type using one finger at a time due to my autism causing poor coordination. I've been having trouble keeping my gmail synced up in places and it's the mail one I use. But I can't sync my password to different devices as it always asks for a password I haven't used before. I am happy to keep the addons proper on the developer version, and not use it for anything until I ca get it set up without having to re-sync everything. Do you have a suggestion for limited motor ability?

Asked by Stormkynd 2 weeks ago

Last reply by cor-el 2 weeks ago

Firefox locks up. Cannot Force Quit

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this pro… (read more)

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this problem until I updated four days ago. I have to run 32-bit because of other applications.

Asked by mhougland 2 weeks ago

Last reply by FredMcD 2 weeks ago

  • Solved

MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (read more)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Asked by Phayden 3 weeks ago

Answered by Phayden 2 weeks ago

How can I remove profile based Firefox silently?

I would like to remove a user based install of Firefox so that I can correctly deploy the computer based installation of Firefox. I know how to install the Firefox MSI f… (read more)

I would like to remove a user based install of Firefox so that I can correctly deploy the computer based installation of Firefox. I know how to install the Firefox MSI from the system account using my deployment tools. I just want to clean up the user based install first.

I have this worked out that I need to call %appdata%\local\Mozilla Firefox\uninstall\helper.exe /s from the logged in user account in order to remove Firefox from the user profile. My problem is that when I run this, it is asking for account elevation. The user can click "Cancel" to the UAC dialog and Firefox is successfully removed. This will generate too many calls... Is there a way - a command option - to prevent helper.exe from requesting elevation? I would just like it to proceed to remove the per user install so that when I install the per computer ESR install of Firefox, there is no confusion between the version we want installed and the version that is in the user's appdata folder.

Is there anyway to keep helper.exe from asking for elevation?

Asked by Todd M 1 month ago

Last reply by FredMcD 2 weeks ago

Advanced: Firefox is getting the wrong ip address for image loaded

Occassionally, but reproducable enough Firefox gets the wrong ip address for images that are loaded. It happens in firefox for mac/linux/windows and from multiple locatio… (read more)

Occassionally, but reproducable enough Firefox gets the wrong ip address for images that are loaded. It happens in firefox for mac/linux/windows and from multiple locations. It never happens in Chrome/Safari.

https://ov1.flamingtext.com/a2.html

Load the above page, if you see "CoolLogo.com" then the bug has shown itself. If it doesn't happen, reload.

What is crazy is that it only happens for these ov10 and ov11 machines, and they get the other's ip.


I know what you are thinking, it's my DNS or something odd about my setup. Either on the client or server. But I believe I've eliminated that possibility. I'm still suspicious that we are doing something wrong, but when I see the wrong IP address in the dev tool, I'm not sure where else to look.

geoipdns config (authorative dns is ns1/ns2/n3.registerbot.com which I control). +ov10-engine.flamingtext.com:51.79.78.56:1200 #ov10 +ov11-engine.flamingtext.com:51.79.78.58:1200 #ov11 (there are no other entries), and true for all three name servers.

confirmed with dig, nslookup and ping. from multiple locations around the world. with at least 5 different ISP's. There are no entries in my /etc/hosts. The ip address is always correct. It's only wrong in firefox.

Any ideas?

Cameron

Asked by blokecom 2 weeks ago

Last reply by blokecom 2 weeks ago

Firefox ESR doesn't start at all with specific profile: [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

Hello! I am running firefox-esr version 68.5.0esr-1+b1 (from Debian testing) with a bunch of extensions (ublock origin, multi containers, suspend tab, open in browser, a… (read more)

Hello! I am running firefox-esr version 68.5.0esr-1+b1 (from Debian testing) with a bunch of extensions (ublock origin, multi containers, suspend tab, open in browser, all in one sidebar, etc). Yesterday, I was suddenly unable to start firefox. I can see the profile manager and start another older profile, but not the one I really need to open. When I start from a terminal, I see this error message most of the time:

 ###!!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

I have created a new profile and started it with success; after copying all files from the faulty profile, the new one does not start.

I have tried to run with safe mode: still does not start.

I have found https://unix.stackexchange.com/questions/426502/firefox-keeps-crashing-upon-launch/466522 which doesn't help.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile shows me how to copy bookmarks and cookies over. (I am not using any synchronization service.) I would very much like not losing my session (open tabs), but I don't know which file or database is holding it.

I would prefer not to have to spend a lot of time reinstalling and reconfiguring all extensions, but maybe it will be necessary. Thanks for any help troubleshooting this.

Asked by spiff 3 months ago

Last reply by spiff 2 weeks ago

Firefox keeps crashing after installing Netnanny Version 10

Hi I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I unins… (read more)

Hi

I recently installed NetNanny Version 10 on my laptop. After the installation, every time I open Firefox it will crash and close within 5 seconds. As soon as I uninstall NetNanny, Firefox will go back to normal.

I tried uninstalling and re-installing Firefox (V76.0.1, 64-bit) and re-installing NetNanny but the same keeps happening over and over. Note I also 'disable' NetNanny temporarily, however Firefox will still crash.

I will appreciate some help with this.

Thanks and regards jB

Asked by jebetancur 2 weeks ago

Last reply by FredMcD 2 weeks ago

Firefox or maybe Myyahoo.com or AT&T Idon't know keeps logging me off when I close the firefox browser. Even though I have selected to stay logged in for two weeks.

Hello, Firefox or maybe myyahoo.com or AT&T I don't know keeps logging me off when I close the firefox browser. Even though I have selected to stay logged in for two… (read more)

Hello, Firefox or maybe myyahoo.com or AT&T I don't know keeps logging me off when I close the firefox browser. Even though I have selected to stay logged in for two weeks. Keeps going to (first image) instrad of (second image, when I have been logged in))

Asked by Ron-e-g 2 weeks ago

Last reply by Ron-e-g 2 weeks ago