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VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

After updating to 150 (any subversion), FF crashes on almost start - I can load a page but loading another page or a video in the page will stop loading after a while and crash within 5-10sec. No about:crashes generated. No crash if I only browse the page that's opened (except if I load extra content like videos). FF remembers if I navigate to another page before the crash, it'll open the navigated-to tab (provided it has been long enough, small pages load, big pages don't). It really looks like after loading a fixed amount of data it just stops loading and crashes, taking the full browser down with it. Note that there is likely 500+ tabs opened (even though it's never been a problem), cache was cleared and extensions deactivated.

For the first time in many many years, the beta's unstable (brillant track record for a beta)!

В приватной вкладке при переходе на url браузер предупредил о небезопасном сертификате. Я нажал 'принять риск и продолжить". Теперь домен открывается в приватной вкладке и показывает мне, что сертификат домена "доверенный" - он ссвлается на знаменитый сертификат Минцифры РФ Теперь я никак не могу найти, где можно удалить это исключение безопасности для домена. Более того,я не понимаю, насколько "сломалась" моя безопасность - то есть, какова область доверия нежелательному сертификату В обычных вкладках при открытии домена по преднему получаю предупреждение

When joining my daily Google Meet call, the audio is initially fine but when I change tab, change program or do anything other than look at the Google Meet tab, a crackling develops and gets worse the longer the Google Meet tab is not active. If I then switch to the Meet call, it alleviates the crackle but doesn't disappear altogether.

Things i've tried: - different earphones/headphones, bluetooth and wired, Mac's built-in speakers - disabled extensions - I've tried Chrome browser and the call works fine, no crackling whatsoever

Any ideas?

Title: Please Add Native Background Play for YouTube, Facebook & All Video Platforms

Hi Firefox Android team,

One feature request that would make Firefox Android truly unbeatable:

Built-in Background Play — for all platforms.

Currently, to play YouTube or Facebook videos in the background, users have to manually switch to Desktop Mode, which is a frustrating and confusing workaround. Most users don't even know this trick exists.

Please make background play a native, one-tap feature that works automatically on any video platform — YouTube, Facebook, Instagram, and beyond — without requiring Desktop Mode or any workaround.

Brave is already competing for YouTube users. Firefox can win them all by being the only mobile browser that plays any video in the background, natively and effortlessly.

This single feature would bring thousands of users away from premium subscriptions. YouTube Premium's biggest selling point is background play. Firefox can offer that for free, for every platform, to every user.

That is a massive opportunity. Please take it.

Thank you for your time and for building a browser that still fights for the open web.

Best regards, A Firefox Android user

Hello All,

I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF.

When FF is started the Initial "Firefox - Choose User Profile" is unreadable (see attached : wrong_screen.jpg), but if I continue (click somewhere in the window) , all the opened tabs are readable.

Once in FF, if I want to select another profile from the application menu -> .. -> manage profiles, then the "Choose User Profile" window is fine (see attached : good_screen.jpg).

I tried to start FF with the "-P" option to specify wanted profile but it continues to start with the unreadable "Choose User Profile" window.

Could someone give me a solution, except finding the good hardware driver for my computer?

Thanks Bouilla.

Hi all,

Firefox 140.10.2esr Windows 11

Opened Firefox this morning and it said I was using an old version of Firefox and it couldn't load my profile. I have always used the esr version.

I had a look at the compatibility.ini file under my profile and it had version 150.xx. Is that a bug with the last update?

To recover I backed up my profile then changed the compatibility version to the version of Firefox I am using. I was able to load my profile and while all my bookmarks and settings are there, my saved credentials are not. The key4.db and logins.json file are both still under my profile folder, they just don't seem to be recognised; no errors. Viewing the logins.json shows my encrypted credentials.

Does anyone know what is going on and how to resolve?

thanks

j

I’ve been experiencing an issue where dragging a URL or text from Notepad++ into Firefox causes the text to be removed from Notepad++. It behaves like Firefox is requesting a MOVE operation instead of a COPY. This only happens with Firefox, dragging the same text into Vivaldi, Chrome, Edge, etc. does not delete the text.

Here’s everything I’ve already tried:

1. Verified it’s not a Notepad++ setting Disabled “Multi‑Editing” in Notepad++ Restarted Notepad++ Confirmed the issue only happens with Firefox, not other browsers

2. Tested Firefox Safe/Troubleshoot Mode Launched Firefox in Troubleshoot Mode (no extensions, no themes, default settings) The issue still happens there, so it’s not caused by an extension or add‑on

3. Created a brand‑new Firefox profile Went to about:profiles Created a completely new, clean profile with no imported data Tested dragging again — the issue still happens even in a fresh profile

4. Reset and recreated drag‑related Firefox preferences I checked and/or reset the following in about:config: ui.dragThresholdX → recreated as Integer = 16 ui.dragThresholdY → recreated as Integer = 16 dom.event.clipboardevents.enabled → set to false browser.drag_out_of_frame_style → set to 0 browser.search.context.loadInBackground → false browser.tabs.searchclipboardfor.middleclick → false browser.urlbar.update1 → false widget.disable-native-drag → true Restarted Firefox after each change. None of these resolved the issue.

5. Tested modifier‑key behavior Holding CTRL while dragging does prevent the text from being deleted → This confirms Firefox is treating normal drags as MOVE instead of COPY.

6. Verified it’s Firefox‑only Dragging the same text from Notepad++ into Vivaldi, Chrome, Edge, Word, Notepad, etc. works normally Only Firefox causes the source text to be removed

I'm at a loss of what the issue can be or where to go from here or if there is no fix at the moment.

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken

I just switched to ff from chrome on both desktop and phone as well, and I was very pleased to discover how much ff has to offer. My question is: how do I see new news on the "News" panel which can be accessed from the home page on the right top (see pic attached). The contents are various, which is good and I understand I have to train it first to know my interests, which is not a problem. However, since installing (about a week ago) I have not seen anything new there. The pull to refresh is not working, there is no button I can press. I even thought I have to open them to sort of knock them out from the row, but that would be silly. But even after opening and reading the full article, upon returning to the panel, the same article is still there... 🤔 So, no news for me 😅 Is this a bug? Chrome got soo bloated with AI like Windows and has as many adverts like Facebook, so I looked for an alternative. Ff looked promising and after switching to Linux from Windows, it came as preinstalled browser. Ff is an old acquaintance, I have used it back in the time from since it was launched. Even then it was a better option, than Internet Explorer. We all get hijacked now and again to the new and shiny alternatives (hence the change to Cromer some time ago). But when the new and shiny is not so shiny anymore... Anyways, please help me out in where I'm missing something. The experience is very nice in any other way and extra medal for giving us the option to tailor AI features and not just cramming them down our throats. I am including a screenshot from the most recent chrome browser for Android to see the cramming and the layout. There a simple pull to refresh does the job.

Thank you for reading my rambling Kind Regards Zsanett

Firefox often interferes with AMD Adrenalin. If features provided by AMD—such as the performance overlay and recording functions—don’t work properly while playing a game, closing and reopening Firefox usually resolves the issue. Also, after installing the latest AMD driver (version 26.6.2) today, a specific game won’t even launch. However, if I close Firefox in this state, the game surprisingly runs without any issues. I’ve long suspected that Firefox has poor compatibility with AMD, but preventing games from running seems to be taking it too far. I hope they will collaborate with AMD to ensure these issues no longer occur

Widgets had been working well for me up until today, when I discovered that none of the widgets below my shortcuts were loading. In the widget settings, they're activated, but only weather shows up (in the top right corner). What am I doing incorrectly?

Over the years I've added dozens of additional search engines; periodically I've "archived" lesser used search engines by toggling their visibility (to reduce clutter and speed up my search process), and when an "archived" engine becomes relevant to me again I've simply toggled the engine back to a visible state. However, as of version 152, this functionality appears to have been removed for user-added search engines. Is there a way to restore this functionality?

I've searched here and elsewhere on the web for a workaround, and perused the about:config variables, but have not been able to find anything. The show/hide functionality is still present for builtin search engines, so it seems like there must be some way to restore it for all search engines.

Thanks in advance for your help!

I wanted to turn on the built-in VPN feature on my Firefox web browser. After I clicked on the Get Started button, and I signed in to my account, Afterwards, I saw the same Get Started dialog box appear again. Why is this happening?

The topic chosen is the best of a 'bad' list.

I have started using the Multiple Profiles feature in Firefox.

If I have two instances of Firefox running and I open the Bookmark Manager in both instances there is no obvious indicator as to which Firefox instance a Bookmark Manager belongs.

I have currently created a folder within the Bookmarks Menu folder that has been given the same name as the profile. Is there a better way?

Hi, I was a heavy user of the multi-account containers extension. Since FF now has that functionality built in I disabled the extension recently (more than a week ago). My company keeps FF up to date - currently on 153.0.3 aarch64

All tests have been performed with other extensions (ublock origin and auto-reader view) disabled.

Since the last update (last wednesday I think, 5th. Aug.) I've been unable to access the AWS or Azure portals from a container tab, though it works correctly from the 'bare' browser.

I've cleared cookies and site data for the whole browser (made no difference)

I've cleared cookies and site data for the container tab - this now allows me to sign into Azure (which is a prerequisite to signing into AWS), but AWS is still blocked with a microsoft message "We cannot sign you in, try a different user name"

If I use the bare browser, no container, I can sign into the AWS SSO portal correctly.

What can I check to help diagnose this? MacOS Tahoe 26.6.1 Firefox 153.0.3

regards

Chris