Showing questions tagged:

Draft never saved. Where can I retrieve it?

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write… (read more)

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write it. Deliberately wanted to re-read it in the morning before sending. Gone. Nowhere to be found. I pressed "Save to draft" before closing my laptop. But not saved. This account actually has a "draft" folder, unlike most of my other accounts in Thunderbird, which I also cannot figure out and no one has helped me with.

Solved Archived 51 606

HELP I have asked for help with this problem and no one seems to know

I made a folder and called it April. One day the folder just disappeared. No one seems to help me recover the folder and i need it. Once I moved emails into that folder t… (read more)

I made a folder and called it April. One day the folder just disappeared. No one seems to help me recover the folder and i need it. Once I moved emails into that folder they are no longer available in my inbox. SO if you know how to recover my folder help, or if you know how to recover emails that were sent to a folder, that would work also. I use Windows 11 and I have the most recent release of Thunderbird. I use Charter.net as my isp which is pop. Thanks,Charles

Solved Archived 35 320

Filter Issues and Order of Threaded e-Mails

I'm having an issue with some of my filters not working. I've checked the several times and they should be set up correctly, but, for some reason, they don't perform thei… (read more)

I'm having an issue with some of my filters not working. I've checked the several times and they should be set up correctly, but, for some reason, they don't perform their respective actions, even when I press "Run Now".

Also: I recently changed the sorting of my e-mails to be threaded by chain. I like to have all of my most recent e-mails show up at the top, but, within each thread, the most recent e-mail shows at the bottom (see the supposedly-attached image). Is there a way to flip this?

Thank you in advance.

Solved Archived 29 352

Log-in always requested for Yahoo account. I'm able to send messages but i can't receive them.

Can anyone tell me how to set up the THUNDERBIRD TO ALWAYS LOG-IN into its own Messenger and avoid the Yahoo's interference with his INADEQUATE Messenger format - this sh… (read more)

Can anyone tell me how to set up the THUNDERBIRD TO ALWAYS LOG-IN into its own Messenger and avoid the Yahoo's interference with his INADEQUATE Messenger format - this should not be high-science question but I have difficulties to find an information in the HELP-section - thanks, Tony H. ...!

Locked Archived 25 362

SMTP/Sending Emails just stopped working

Hi there - been using Thunderbird for donkeys (since it was Eudora!). A few weeks back I started to get messages from Microsoft that I needed to change security settings… (read more)

Hi there - been using Thunderbird for donkeys (since it was Eudora!). A few weeks back I started to get messages from Microsoft that I needed to change security settings as they were no longer supported on 3rd party email handlers like Thunderbird. So I re-created the three accounts I had there and it seemed to be OK, though SMTP did not have the OAUTH2 option available ... and when I tried to use the new SMTPs they wouldn't work. So I reverted to the old settings there and it worked again.

But this morning, with the big update to Thunderbird Nebula, I can no longer send emails from the MS accounts. My Gmail one is still OK ... but whatever I try, I cannot get the MS ones to send emails - I get a failure connecting.

Login to server smtp-mail.outlook.com with username xxxxx@hotmail.com failed.

I checked on MS and the details shown there:

SMTP server name smtp-mail.outlook.com SMTP port 587 SMTP encryption STARTTLS Authentication Method OAuth2/Modern Auth

Are what I have (I did have a different SMTP Server name came up - smtp.office365.com - but that doesn't work either)

So ... where is the issue? Is this a bug in the new Thunderbird setup? Something else? I don't know where to go ...

David

Solved Archived 23 781

Repeated "Mozilla Thunderbird Email wants to access your Google Account"

I changed my gmail account password, and Mozilla Thunderbird is losing its mind. I did the Oauth, logged in, but Thunderbird keeps popping up "Mozilla Thunderbird Email w… (read more)

I changed my gmail account password, and Mozilla Thunderbird is losing its mind. I did the Oauth, logged in, but Thunderbird keeps popping up "Mozilla Thunderbird Email wants to access your Google Account" over and over again, even though I keep clicking on "Allow"!

Solved Locked Archived 20 374

After update 138.0.1 my profile is not "opening" emails

After update 138.0.1 my profile is not "opening" emails. I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either cli… (read more)

After update 138.0.1 my profile is not "opening" emails.

I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either click or double click them are "white".

I even tried reading the "source code" it shows nothing. I even tried going to the beta channel, but no avail, the issue persists.

Is there a cleanup, any file to delete? something?

Solved Archived 18 200

I've got my thunderbird acct. set up, now how to import emails to it ?

I need to get my centurylink emails moved to thunderbird, ( and keep them in my centurylink for now also ) all folders and contacts if possible. NO IDEA how to start the… (read more)

I need to get my centurylink emails moved to thunderbird, ( and keep them in my centurylink for now also ) all folders and contacts if possible. NO IDEA how to start the process here after the initial account set up is done. Please , in easy to understand terms if possible, am computer challenged for the most part.

Locked Archived 18 50

Cannot Delete Drafts

Good morning, I cannot delete drafts in my draft folder. I have sent the emails, but they are still in the drafts folder. Does anyone have a solution to this problem? I n… (read more)

Good morning,

I cannot delete drafts in my draft folder. I have sent the emails, but they are still in the drafts folder.

Does anyone have a solution to this problem? I now have 22 emails in my drafts folder. When I delete them, they immediately re-appear.

TIA, Leslie

Solved Archived 17 394

Deleted folder, containing subfolders, from Local Folders

Hi all, Unfortunately I deleted a folder, containing a lot of subfolders from my Local Folders. If possible I would like to restore the folder, including the subfolders. … (read more)

Hi all,

Unfortunately I deleted a folder, containing a lot of subfolders from my Local Folders. If possible I would like to restore the folder, including the subfolders.

Any help is much appreciated.

Kindest regards, Leo.

Solved 17 70

Gone back into old laptop and all my saves emails are gone aswell

Hi there David Not sure I'd you will see this... I cannot tell you the steps I took as I followed the path but I now have no emails on my old laptop either... Everything … (read more)

Hi there David

Not sure I'd you will see this... I cannot tell you the steps I took as I followed the path but I now have no emails on my old laptop either... Everything is gone...

Thanks Sally

Solved Archived 16 80

Connecting to Outlook server via IMAP, lost Junk Email folder

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings: imap://<email>@outlook.office365.com/INBOX imap://<ema… (read more)

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

Solved Archived 16 546

Where Do Sent, Draft, Deleted, etcetera Go?

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of em… (read more)

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of emails - but this is different.

On the far left of Thunderbird is a list of all my email accounts with "Inbox" etcetera. Each email account shows it's Inbox/Sent/Deleted/ except for 1 account. The problem email account only shows it's Title and Inbox northing else. Yes, I tested it and sent emails to it, and used the problem email account to send, create a draft, and they don't show..

The image explains it.

Thanks for reading this ~r

Solved 16 60

Some filters not working

I have 21 filters set up in Thunderbird (originally on the Mac, now on Windows). This is for an IMAP account. Most of the filters are simple, one match, mark message as r… (read more)

I have 21 filters set up in Thunderbird (originally on the Mac, now on Windows). This is for an IMAP account.

Most of the filters are simple, one match, mark message as read, move to a folder. A few have multiple matches, but the same mark read and move to folder steps.

Some filters work fine, some do not work at all. The ones that are not working are the simple single match ones. There's nothing in the filter log showing what the issue might be. The filter in question doesn't show up.

What can I do to track down what the issue might be?

Thanks.

Solved Archived 15 433

Issue With Sent Folder

I’m on Thunderbird 148.0.1 (aarch64), and having an issue each time I go to my Sent folder. What happens is this. I try to select an email I just sent minutes ago, and Th… (read more)

I’m on Thunderbird 148.0.1 (aarch64), and having an issue each time I go to my Sent folder. What happens is this. I try to select an email I just sent minutes ago, and Thunderbird scrolls down to almost the last sent email (in my case, as I keep everything, that email could be years old).

This is only on my M1 MacBook Pro, as on my 2018 Intel Mac Mini (both systems are running Sonoma 14.8.4 I can select any recent email in my Sent folder and the selection stays.

Solved Archived 15 292