All Products Community Forum

No longer a Spectrum cable user. Been using Firefox/Tbird for years. Will I still be able to use existing (charter.net/Spectrum) email address via Tbird?

Cut the cable a couple months ago. Have been using Firefox/Tbird many years. Stopped being able to access old email address of 25 years a couple days ago. When opened Tbird would always got to old email and say "couldn't log in" or something. Would cancel out of that twice, click on new address and collect new address email. Old email was always there, used it as reference during transition. At settings chose new as default and deleted old address. Looks like the boxes checked would not have deleted old email but it's gone. 3500+ of them. No warning, message, choice, nothing. took zero time. Cannot change in Mozilla login to new email address. Tried Tbird import tool, could seem to figure it out. Also need to update email in Mozilla. Help. Tks. x@yahoo.com

(PII removed by moderator)

I've used Tbird for PC for years with no problem. A month back, I installed it on my Android, then used the desktop "Export for Mobile" option to recreate all my emails (I have several) on my phone. The setup worked and I receive emails. But realized last week that no one receives emails I send from my phone from my domain emails.

No error messages, no bounces, and email ends up in Sent folder. Plus, bcc'ing myself, I receive them. I double-checked outgoing servers. These match what is on the desktop Tbird.

However, emailing from my gmail account in Tbird on Android works--email received. Just the emails from my domain don't go through.

versions: TB for Android 10.1, Verizon (samsung) android (v 15) set to cellular (vs wifi) for internet, I have emails via my domain on shared hosting service.

See attached image.

Thank you!

Dear Sir / Madam, I am still running a perfectly good Win 7 computer. My Mail Inbox & Sent Box have a huge number of Emails i have been trying to delete in batches. They initially go to my Deleted folder which shows the number of emails collected. I then empty the deleted folder. so far so good, except the huge file size in my inbox or sent box hasn’t changed! But the deleted folder is now showing empty! The emails i selected to delete seem to have disappeared, but i have not recovered any disk space! I am running out of disk space in C drive because i cannot seem to remove these emails. I have tried shutting down my computer & rebooting (i shut it down every night) this has no effect.

If i had a tool to open the sent / inbox file i could manually delete emails in old date order? Hope someone out there can help.

Kind regards Nick

When a message is removed from a folder via that folders' Retention Policy, is the message permanently deleted or does that message go to Trash? I use Thunderbird with Gmail via POP. Thank you.

Sehr geehrte Damen und Herren, seit vielen Jahren benutze ich Thunderbird für meinen Mailverkehr – zur Zeit mit der Version 147.1. Beim Posteingang habe ich den Ordner <TU> mit vielen Unterordnern zum Abspeichern wichtiger Informationen eingerichtet. Seit einigen Tagen ist dieser Ordner „verschwunden“ - lässt sich nicht mehr abrufen. Bei der Benutzung von <OutlookWeb> mittels msx@tu-dresden.de ist dieser Ordner wie gewohnt vorhanden. Nach geöffnetem Profilordner habe ich die Datei <global-messages-db.sqlite> gefunden, Thunderbird geschlossen und diese Datei gelöscht. Nach wie vor fehlt jedoch bei Neuöffnung von Thunderbird beim Posteingang der Ordner <TU> mit den vielen Unterordnern. Es wäre durchaus möglich, dass dieser Ordner <TU> eine Größe von mehr als 2 GB mit seinen vielen Unterordnern besitzt ? Inzwischen habe ich beim Posteingang eigentlich parallel zu <TU> einen neuen Ordner <XXX> angelegt, der auch angezeigt bleibt. Bestimmt lässt sich dies bei Thunderbird mit einigen Klicks wieder aktivieren. Für Ihre Hilfe möchte ich Ihnen im Voraus danken. Mit freundlichen Grüßen H. Köcher

Hi!

I've added some subfolders to my inbox on my laptop but these folders dont appear or sync on my phone, I've checked all settings and they seem to be in order. Can you point me in the right direction to fix this?

Cheers,

Henk

After an email update this morning, I went in to look at an old email and nothing was there. Checked all my other folders and they were all empty. How and/or can I get them back. Some were ones that I did not need to loose.

I am really in a panic: Using ubuntu 22.04 and Thunderbird 140.7.1.esr For my main account I keep some 40 sub-folders and sub-sub-folders. All but the most recent mails in my sub folders are gone, something like 4 years of email. I asked chatGPT for help and found inside the /mail folder that most of the files with the names of my sub folders with no extension have 0 kb. I don't use IMAPS because I wanted my mails on my computer so I use only POP. :-( The interesting thing is that this only happend to my main account. I have 6 more accounts in Thunderbird and they seem to be fine, at least for now. Thank you for any help. Kind regards Frank

Hallo,

ich erhalte meine e-Mails auf meinem Laptop via Thunderbird. Als ich letzte Woche nach einer einwöchigen Abwesenheit meine e-Mails checken wollte, zeigte mir das System 178 erhaltene e-Mails an. Als ich meinen Posteingang öffnete, zeigte es nur 78 an, die auch existierten. Es fehlten somit 100 e-Mails. Liegt das an Thunderbird oder muss ich meinen e-Mail-Supporter (1&1) kontaktieren? Da ich kein "Computer-Freak" bin, bin ich ziemlich hilflos und würde mich freuen, wenn ich von Euch Hilfe bekommen könnte.

Vielen Dank im Voraus für möglichen Support und hilfreiche Antworten an meine e-Mail-Adresse x@online.de.

Herzliche Grüße aus Berlin Harry Kühn

(PII removed by moderator)

I accidentally deleted a folder (that I thought was empty) which ended up having important saved emails in it. I thought I had transferred the emails to a new folder...but unfortunately they were still in the old folder. I tried everything I knew how to do but I have not been able to find the folder any where.

  I still have Windows 10.  I'm dreading upgrading to Windows 11.  

Information: Edition: Windows 10 Home Version: 22H2 Installed on: 11/4/22 OS Build: 19045.6466

I'm afraid to "go look for the Thunderbird information". I tried that once and then couldn't get back to where I was and had to start all over again.

I am running Windows 10 22H2, Thunderbird 140.7.1esr.

I cannot display some emails that are found when I make a search for a specific word and partially displayed. Therefore I understand they are still there.

However, when I request a list of these emails, none is found. Same thing if I try to fully edit them. I understand the index is somewhat damaged. How do I fix that ?

With my Pixel 9a, I installed TB Android mobile. The settings were imported into the phone from my desktop and I went through setup. However, when I tried to sign in I receive an error, Oauth sign in failed. Oauth is currently not supported with this provider. Retry does not work. I use Yahoo Mail on my desktop. My Server is: pop.mail.yahoo.com Security SSL/TLS Port 995 Oauth 2.0 my user name @yahoo.ca These are the settings on my desktop as well. None Next step is to sign in and then I get the error. I tried IMAP, same. Under Oauth 2 there a pull down menu with: Normal password, Encrypted password or Client certificate. I'm not sure what these options are. I tried IMAP and got the same error. I'm hoping that someone can advise me as to how I get past this Oauth 2.0 error and finish installing Thunderbird for Android. Thank you

I have a local folder which has 90 folders within it. These are folders brought over from Eudora (the mail system I used before Thunderbird). It would help me if I could easily move all 90 from their current "Eudora" folder to the big "main" folder that Thunderbird has. To make it clear what I'm asking, here's an example, using two folders, Danbury and Fritz.

D (folders whose names begin with D) Eudora folder, which has two folders - Danbury and Fritz F (folders whose names begin with F)

Is there any way to move the 2 folders that are currently within the "Eudora" folder so that they're "first level" folders. In other words, Danbury would be among the "D" folders and Fritz would be among the "F" folders.

The only way I know to achieve this is by manually creating the new folders, moving the items from the old folder to the new folder, and then deleting the old folder. This is cumbersome.