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Failure to send email

One of my email addresses, which I haven´t used for a month or so, has stopped sending messages. I am told to check my SMTP settings. Incoming messages are being received… (read more)

One of my email addresses, which I haven´t used for a month or so, has stopped sending messages. I am told to check my SMTP settings. Incoming messages are being received. The server is smtp.office365.com I am using port 587, as recommended by the Outlook site. I was using 465. I have restarted the pc since making the change. The email address is ....@outlook.com Settings are: SSL/TLS OAuth2

I am using WIndows11

I cant find any useful advice on the Outlook site.

Any suggestions ?

Asked by john1139 5 months ago

Answered by john1139 5 months ago

  • Solved

cannot send or receive mail under a newly moved profile.

I know that there are thousands of threads related to moving a profile, but despite having read many of them I am still struggling to move my profile (and I have been try… (read more)

I know that there are thousands of threads related to moving a profile, but despite having read many of them I am still struggling to move my profile (and I have been trying to do this for several years)

the Default profile is setting up under my Home directory that that is burning up about 10GB of space.

Folliwing Moderator Matt's excellent suggestions:

"so when you go to the troubleshooting information and select profile folder, where does it put you? In a different newly created profile folder. So copy everything to the new folder from the old one"

I DO finally seem to get all my old TB accounts and messages to show up from the moved location.

However, I can neither send nor receive email. which suggests that my Gmail IMAP and SMTP settings are wrong.

My IMAP settings are showing as: Port 993 Security: SSL/TLS Authentication: OAuth2

my SMTP settings are Port 465 Security: SSL/TLS Authentication: OAuth2

When I close the Newly moved profile and restart and specify the original profile (that is housed under /Home) the server settings there seem to be the same. But I am able to send and receive email under that profile.

what am I doing wrong?

Peter

Asked by peter stock 4 months ago

Answered by christ1 4 months ago

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Where are my imported mail messages?

I just installed Thunderbird, linked it to my primary email account (ok!) and then tried to import one year's worth of email messages exported from my Apple Mail client … (read more)

I just installed Thunderbird, linked it to my primary email account (ok!) and then tried to import one year's worth of email messages exported from my Apple Mail client as .mbox folders with an underlying folder structure (1 per month). Thunderbird went away for about 2 hours "downloading" and importing ( ... looking good!), but at the end my "Local Folder: Apple Mail Import" still shows no messages. Where are they and how can I access them in the Thunderbolt client?

Asked by kjahn1 4 months ago

Answered by Mapenzi 4 months ago

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  • Archived

[SOLVED] How can I delete an undeletable folder ?

Hi. I have created 2 subfolders in "Drafts", which ALSO turned into draft folders: The folder icons switched from the standard folder icon to the "Drafts" icon. The… (read more)

Hi. I have created 2 subfolders in "Drafts", which ALSO turned into draft folders:

  • The folder icons switched from the standard folder icon to the "Drafts" icon.
  • The right-click context menu is reduced (just like for other special folders), e.g. the "delete" command is missing.

So how can I delete this misbehaving folder now ?

I doublechecked in my account manager and via config editor that the subfolder are NOT used as DRAFTS folder for any of my (POP3/maildir) accounts.

Thank you so much.

Asked by welcome 8 months ago

Answered by Toad-Hall 8 months ago

  • Solved

Thunderbird 128.8.1 startup email check is slow.

I am using Linux Mint Cinnamon 21.3 and Thunderbird POP3 email. I have 10 email accounts. What I have noticed is the Thunderbird 128 series startup email check and/or "… (read more)

I am using Linux Mint Cinnamon 21.3 and Thunderbird POP3 email. I have 10 email accounts.

What I have noticed is the Thunderbird 128 series startup email check and/or "get all messages" is quite slow compared to previous versions.

Thunderbird 102.15.1 took only 4 seconds to check 10 email accounts, Thunderbird 115.18.0 took 5 seconds, but Thunderbird 128 and 136 series takes 15 seconds. All of these have used the same user profiles.

There is no antivirus software active. All messages are deleted from all accounts. No messages to download and checking for messages is still slow.

I have tried the Betterbird 128 series, a fork of Thunderbird, and it too behaves the same. Betterbird 115 series work fine, just like the Thunderbird 115 series.

Is this slowness in the 128 and 136 series by design?

Asked by G. Miller 2 months ago

Answered by G. Miller 2 months ago

  • Solved

Adding comcast imap account errors with "either the password and address is wrong." [was: incoming emails go directly to the "Junk" folder for no apparent reason (comcast)]f

So, all of a sudden my incoming emails went directly to the "Junk" folder for no apparent reason. When I go to the Junk folder to view my emails, they don't show up in th… (read more)

So, all of a sudden my incoming emails went directly to the "Junk" folder for no apparent reason. When I go to the Junk folder to view my emails, they don't show up in the right viewing column.

And when I try to send them back to my "Inbox," they don't go there and I have no idea where they go. I can't see them anywhere. I've checked my outgoing settings and they're where they are supposed to be....as well as my incoming server settings. They are where they should be. I use Comcast, and have checked with them, and those settings are correct

So at this point I have no idea what to do, and obviously need help from someone much more knowledgeable then me! Hopefully I've explained the issue clearly, and have made it easier for those of you out there. I'm not a computer dummy....but this has be quite baffled, as it came on suddenly, and had weird characteristics.

Thanks to all,

Michael...

Asked by MKS1 2 weeks ago

Answered by MKS1 1 week ago

  • Solved

How can I tell when the Offline message download complete?

I am running Thunderbird 115.18.0 (64-bit) on Linux Mint 21.3 Virginia (base: Ubuntu 22.04 jammy). My goal is to create an offline copy of a 13 GB gmail account in local … (read more)

I am running Thunderbird 115.18.0 (64-bit) on Linux Mint 21.3 Virginia (base: Ubuntu 22.04 jammy). My goal is to create an offline copy of a 13 GB gmail account in local folders and then delete all the custom IMAP folders to regain some free space in gmail storage.

I am achieving this by: 1) Setting up an IMAP account in Thunderbird for the gmail account. 2) Enabling local storage of all folders (in Settings and set config flag, etc). Changed gmail settings to unlimit the number of IMAP downloads. Set Thunderbird account concurrent connections to 15 (gmail max). a) Edit/Preferences/Advanced/General/Config Editor: mail.server.default.check_all_folders_for_new = true 3) Click on each IMAP folder in Thunderbird to initiate download of that folder. I don't see this documented anywhere but it doesn't seem to download the messages in each folder until I do this. 4) Turn Thunderbird offline and ask it to download all emails before going offline. 5) Copy all folders from the gmail account in thunderbird to local storage. 6) Turn Thunderbird back online. 6) Delete custom IMAP folders in Thunderbird gmail account to clean up gmail online storage.

In my mind, step 2 should be enough to force a download of all emails in all IMAP folders. I added steps 3 and 4 because it's unclear when this process is complete. Especially given gmail IMAP bandwidth limits: https://support.google.com/a/answer/1071518?hl=en

My questions relates to step 3 and 4. In step 3, I don't really have any way to know when Thunderbird has finished downloading all emails from all the gmail IMAP folders. I'm experiencing the typical gmail login issues and throttling due to too many concurrent connections and given this it could take days if Thunderbird can even keep track of which messages downloaded and which got errors back from gmail.

How do I know when Thunderbird has finished downloading messages prior to going offline? Does it notify me with a dialog or do I just have to keep hovering over the Offline toggle periodically until it actually says offline?

Any constructive tips on how to confirm everything is downloaded or process improvements, etc.

Thanks, pi

Asked by pindividual 1 month ago

Answered by Wayne Mery 1 month ago

  • Solved

Can not sign in to Gmail via Oauth "Allow"

I've followed Thunderbird setup according to "Automatic Conversion of Google mail accounts to OAuth 2.0 Authentication" (https://support.mozilla.org/en-US/kb/automatic-co… (read more)

I've followed Thunderbird setup according to "Automatic Conversion of Google mail accounts to OAuth 2.0 Authentication" (https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20) The failure is described in my initial post below:

Mozilla Support - Signin, and use of Thunderbird https://support.mozilla.org/en-US/questions/1484529#answer-1729438

LarryGad post (Reply to Ashley LambertonQuestion owner): I get the same screenshot Ashley posted above. But...clicking Allow doesn't download my Gmail messages. And clicking the link, Account Permissions, just produces a blank window. An idiosyncrasy is I'm the domain administrator for a "Free Legacy Edition of G Suite for personal use".

This paragraph may not be relevant to the above issue. I did stumble across the Account settings link (https://myaccount.google.com/general-light?pli=1) which contains the line: 'Connected accounts View and manage your accounts from other services' Clicking the 'View ...' link goes to https://profiles.google.com/connectedaccounts and displays the message: "404. That’s an error. The requested URL was not found on this server. That’s all we know." Highlighting the 'View ...' link shows https://profiles.google.com/connectedaccounts?authuser=0

Thanks in advance.

Asked by larrygad 3 weeks ago

Answered by larrygad 2 weeks ago

  • Solved
  • Archived

last ten days constant crashing, crash reports fail to send - reply, new message commands don't work (win10)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then … (read more)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then it crashes again. I have had complete virus scans, malware scans, threat scans done and none are detected.

What happened? I love TB but it no longer works.

Asked by annk2021 6 months ago

Answered by Wayne Mery 6 months ago

  • Solved

How to receive all emails from multiple accounts in the same box (Global box)

Hello, How to receive all emails from multiple accounts in the same box (Version ok 128.6.1esr) I found several explanations on Google, but none of them work, do you have… (read more)

Hello, How to receive all emails from multiple accounts in the same box (Version ok 128.6.1esr) I found several explanations on Google, but none of them work, do you have a procedure to follow... Thank you

Comment recevoir tous les mails de plusieurs comptes dans la même boite. J'ai trouvé plusieurs explications par Google, mais aucune ne fonctionne, auriez-vous une procédure à suivre... Merci

Asked by 3000fr 3 months ago

Answered by DavidGG 3 months ago

  • Solved
  • Archived

PROBLEME ENVOI DE MAILS

Bonjour, J'ai 3 comptes de messageries gérés sur Thunderbird. Sur l'un des trois (jeanmarie.doree@outlook.fr), je reçois bien des messages mais il m'est impossible d'en e… (read more)

Bonjour, J'ai 3 comptes de messageries gérés sur Thunderbird. Sur l'un des trois (jeanmarie.doree@outlook.fr), je reçois bien des messages mais il m'est impossible d'en envoyer... alors que sur les deux autres tout fonctionne normalement. J'ai supprimé ce compte et je l'ai réinstallé mais le problème est toujours là (voir pièce jointe). Merci d'avance pour votre aide ! Cordialement, JM Dorée

Asked by jeanmarie.doree 6 months ago

Answered by jeanmarie.doree 6 months ago

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  • Archived

folder on my email address could not be found, so filter on folder disabled

two errors. 1. the folder the guardian on myemailaddress@gmail.com could not be found, so filters associated with this folder will be disabled. Verify that the folder ex… (read more)

two errors.

1. the folder the guardian on myemailaddress@gmail.com could not be found, so filters associated with this folder will be disabled. Verify that the folder exists, and the filters point to a valid destination folder

2.ditto....different folder....Linux.org on myemailadress etc etc.

In my research I came across a suggestion to alter the mozilla database : impa.gmail.com ....to....imap.googlemail.com I could not find the mozilla database, so I opened Account Settings/server settings, and changed the server name from : imap.gmail.com ....to... imap.googlemail.com

I need to receive emails to my email address destined for the two folders in question...Linux.org and the guardian....which I will definately have from Linux .org in the next few hours, and from the guardian maybe sometime this afternoon and if not definitely by 7:15am tomorrow morning. The time as i type this is 10:56am...guardian mail has already been received for today

If you have any alternative solution/thought, I will be most pleased to hear from you.

if my 'solution" works then this is definitely a google problem, not Thunderbird......but as usual thunderbird and others will be left to clean up their mess.

Edit to Add: I re enabled the Linux.org filter, and also changed its name from Info@Linux.org, to linux.org....and so far there is not another error thrown when I click on 'run now' in message filters....and the same applies to the guardian. Fingers Crossed !

Specs: Linux Mint 22 (Cinnamon) Thunderbird for linux Mint, mint-001 - 1.0 Thunderbird: 128.3.0esr (64bit)

Asked by Brian 7 months ago

Answered by Brian 7 months ago

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  • Archived

Thunderbird won't connect to server after attempting to change password

I tried to update my email password and when Thunderbird prompted me for the new password, I entered it but now I get a message stating that Thunderbird could not connect… (read more)

I tried to update my email password and when Thunderbird prompted me for the new password, I entered it but now I get a message stating that Thunderbird could not connect to the server. I have looked at several other posts describing a similar problem but so far have been unable to solve my issue.

Eric

Asked by info9885 7 months ago

Answered by info9885 7 months ago

  • Solved

E-mail

Witam serdecznie, Mam problem już od bardzo dawna. Za każdym razem jak wysyłam wiadomość e-mail dostaję zwrotną informację w okienku : Wiadomość została wysłana… (read more)

Witam serdecznie,

Mam problem już od bardzo dawna.

Za każdym razem jak wysyłam wiadomość e-mail dostaję zwrotną informację w okienku :


Wiadomość została wysłana, ale nie umieszczono jej kopii w folderze Wysłane z powodu błędów sieciowych lub dostępu do plików. Można spróbować ponownie lub zapisać wiadomość lokalnie w „Lokalne foldery/Wysłane-l.wisniewski@oczyszczalnia.net”.

Okazuje się również, że w większości przypadków moje wiadomości nie docierają do odbiorcy i muszę ponawiać wysyłanie....

Bardzo proszę o pomoc !!!!

Załączam również wiadomość w języku angielskim.


Hello and welcome,

I've had this problem for a very long time.

Every time you send an email I get feedback in a box:


The message was sent but was not copied to the Sent folder due to network or file access errors. You can try again or save the message locally in "Local folders/Sent-l.wisniewski@oczyszczalnia.net".

what is also available is that in the case of my messages they did not reach the recipient and I have to re-send....

Please help me!!!!

Asked by Łukasz Wiśniewski 3 months ago

Answered by Łukasz Wiśniewski 3 months ago

  • Solved

Thunderbird acct disappeared

I closed Thunderbird by the X in the upper corner and my Icon disappeared off the tool bar so I tried again and the Icon was no longer in the trash bin, so I re set up an… (read more)

I closed Thunderbird by the X in the upper corner and my Icon disappeared off the tool bar so I tried again and the Icon was no longer in the trash bin, so I re set up and none of my old emails/folders are there and it downloaded 338 emails off the web server. My address are all gone....HELP

Asked by quiltjunkie2002 1 month ago

Answered by quiltjunkie2002 1 month ago

  • Solved

Trying to forward an email produces blank window

Guys, I am on TB 128.6.0esr (64-bit) and I am using TB since Netscape era (25 years now). Since last update, when I try to forward an email in my Sent box, it produces a… (read more)

Guys, I am on TB 128.6.0esr (64-bit) and I am using TB since Netscape era (25 years now).

Since last update, when I try to forward an email in my Sent box, it produces a blank window with only the subject filled-in. No content, no attachments.

I tried Repair to the box but it's still the same.

The problem happens with all recent mails but not with all older mails. For example, some older mails, sent e.g. one year ago, or more, when clicking forward, behave as expected, with content and attachments. Other ones, however, do not work and open as blank windows, as I explained.

It works always with "Forward as Attachment", but this is NOT what I want.

Has anyone faced this problem? Do you have any suggestions? Should I file a bug?

Please advise.

Thanks, Nick

Asked by Nikolaos Milas 4 months ago

Answered by Nikolaos Milas 3 months ago

  • Solved

blocking emails from certain providers

Hi I get out to 3 dozen spam emails a day in my inbox. I want to know if there is a way to send these directly to my junk email folder bu using the providers address. … (read more)

Hi I get out to 3 dozen spam emails a day in my inbox. I want to know if there is a way to send these directly to my junk email folder bu using the providers address. For instance, if I get quite a few from say @yahoo.com, is there a way to set up the filters so everything from @yahoo.com goes directly into the junk folder? Thanks, Marc

Asked by MB 4 months ago

Answered by MB 4 months ago