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I saw people posting for over a year about the "Geeksquad" FAKE emails. This still hasn't been corrected, and I am getting them also from the criminal enterprise. They all pretend to be from Best Buy/Geeksquad. They all have Click buttons with the SCAMMER website rxvtom<>.com within the email. Block this Junk, please, before any more people get hurt

I will provide FULL HEADERS Directly to Support Staff. I don't want to Post them here since someone might inadvertently Click on them and get Malware from rxvtom<.>com Malware site.

Protect your Users. Links disabled per request of thread owner

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

I have used TB for many, many years and have never had this problem before. In the tool bar at the top of the email Inbox toolbar there are a number of blank emails which are getting annoying. Is there a way to remove them. I am using v. 128.6.0esr

I am attaching a screenshot

Please can anyone help.

I recently lost all my Stored messages (don't know what I did). I have tried restoring everything from my backup device with no success. My backup data is as follows:- Chris's email 3.2.25 (version 128.6.1est (64 bit) Thunderbird Profiles jb1w6eta-esr imapMail imap.virginmedia.com

My stored folders are there.

I have tried importing using Thunderbird Tools Import From a Thunderbird Installation Choose a Profile folder I have then entered various levels of above backup They all say complete without actually transferring any data.

The current level of Thunderbird I have installed is 128.7.1esr.. Since this is different from the backup could that have an effect or am I missing a step in the import procedure?

Thanks for any help

I use Thunderbird on Windows 10; I have a verizon.net email account which I access through Thunderbird. Verizon.net email is transferred to the server from AOL Mail, and I have been able to get and send my emails on Thunderbird at verizon.net for years. This week, after Thunderbird's latest update, I have not received any incoming mail on Thunderbird, but I can see my emails on AOL Mail. The technical expert I consulted deduced that the problem is with Thunderbird such that AOL is not connecting to the incoming mail server, even after the password was changed. I can send messages successfully from Thunderbird; the outgoing mail works.

I have used Thunderbird for decades with no problem. On a new Windows 11 machine, though, I am having a problem. I am running 128.4.2esr (64-bit) and just reinstalled it, but keeping the profile folder.

When I start Thunderbird, it should open to mail, specifically a unified inbox and various other mailboxes below. Instead, usually, it is blank. Other reopened tabs correctly display their title and content. See screenshot.

Thunderbird works correctly if I start it in troubleshooting mode, but at this point my few add-ons are disabled. (Quicktext, Compact Headers, dark theme.) See screenshot, lightly redacted.

With Thunderbird running, in its bad mode, selecting "mail" brings up the same blank page. Also, "calendar" shows a correct list of my calendars but will not display their content. However, "address book" works, showing my address book correctly.

If I am lucky or patient -- waiting for the mail tab to potentially come to life -- Thunderbird occasionally works and, if it does, stays fine for days, as long as I don't close it. What could be going on and what should I try doing?

Thanks for any and all help.

I had to restore my PC and thunderbird. Can't figure out, ideas appreciated

 1. I had a personal picture in the message pane on start up, it wasn't a web page.,

 2. incoming email was one line, if I remember it just showed the subject, if I wanted the who I could just open it.

I am using Thunderbird version 128.7.0esr on Windows 11 Pro. I moved my Mail folder (and sub-folders) on my local drive. I re-directed each of 4 email accounts to their new sub-folder. The emails are downloading from the email host's POP3 server. New email messages are not visible in any of the inboxes. The counter shows the number increasing when messages are downloading. Global search does not find the new emails. The new emails show when I right click on any of the inboxes and select "Search Messages" (From/Contains."@"). I tried manually removing the Inbox.msf from one account, but did not fix when I restarted. I tried the Repair Folder button (right click Properties on Inbox folder), but did not fix. I know the emails are on my computer, but I cannot get to them without the very cumbersome "search messages" function. Suggestions?

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk folder no longer brings up the usual list of options, including Empty Junk. Instead, right-clicking seems to temporarily slow-down or 'hang' Thunderbird, a condition it does recover from in 10 seconds or so. I can open the Junk folder, select all messages and delete them, but something isn't right. Any ideas, anyone?

Update: Realized I didn't mention the version I was running, it was 133.0.3, under Windows 10, but when I opened Help to find this I was invited to do an update... so I did. When the 'update' was complete, I checked and am now running 128.6.0esr (64-bit). That seems strange. Oh, the same Junk problem persists under the 'new' version.

Update #2: Evidently the drop-down menu does eventually appear, if you just wait for it... anywhere from 5 seconds to 30 seconds or so. Normally the right-click is instantaneous. What could have happened, I wonder?

Hi,

In the Thunderbird email client, the subject line color of unread emails automatically changes from blue to black, even if I haven't opened them. This makes it difficult to distinguish unread emails, as both the sender's name and the subject line appear in bold black.

Is there a way to prevent this from happening?

Thanks, Yatin.

I have a large amount of email stored on an IMAP server. Would like to reduce that by moving most or all of it to a local disk drive. Am looking for a (hopefully simple) guide to doing the transfer. I don't see a Local Folders entry in the left-hand pane; not sure if that matters. (Presently running TB 115.10.1 64-bit on Windows 10 and 11.)

I have the same issue and behavior reported in question 1468895 following update 128.3.1esr.

When I "get new mail," another account processes and my main one does nothing with no status message display. It used to be that when "nothing" happened, I would try again and be asked to confirm a security exception and then it worked again.

A tablet pc I use for travel with the same update continues to download mail for this account, though more hesitatingly than it did.

The error console shows: NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess' pop3.server1.4: SecurityError: a SecurityCertificate error occurred Pop3Client.sys.mjs:380:18 pop3.server1.4: SecurityError info: SSL_ERROR_BAD_CERT_DOMAIN Pop3Client.sys.mjs:422:20 pop3.server1.4: SecurityError cert chain: securepop.siteprotect.com; serial# 20:C8:AF:E0:B1:95:42:48:9C:C8:21:21:4A:87:89:B8 <- Avast Web/Mail Shield Root; serial# 4D:D7:A4:81:AF:9D:DF:4D:8F:45:D8:21:07:23:2D:0A Pop3Client.sys.mjs:427:22 tb.account.size_on_disk - Truncating float/double number. 2

I turned off the antivirus email feature and then it read: NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess' pop3.server1.4: SecurityError: a SecurityCertificate error occurred Pop3Client.sys.mjs:380:18 pop3.server1.4: SecurityError info: SSL_ERROR_BAD_CERT_DOMAIN Pop3Client.sys.mjs:422:20 pop3.server1.4: SecurityError cert chain: securepop.siteprotect.com; serial# 0F:F0:5D:99:50:38:74:73:10:57:9F:F7:75:85:06:4A <- GeoTrust TLS RSA CA G1; serial# 0D:07:78:2A:13:3F:C6:F9:A5:72:96:E1:31:FF:D1:79 Pop3Client.sys.mjs:427:22

On 29 Nov 2024, TBird stopped downloading all emails from all my accounts. I have not changed anything on the computer and have run all the troubleshooting routines I can find for TBird. Still not working. Interestingly, when Better Bird import the settings from TBird, it exhibited the same issues. Any suggestions?

TIA

Recently installed a new version, after our old PC died. BUT now, when I do 'save as' of an email the system automatically saves it as a PDF??? Unless I select save it as a Thunderbird, a tedious business and extra key strokes. How can I get the system to save an email as an email?

Thanks, Brent Haines

I just installed Thunderbird, linked it to my primary email account (ok!) and then tried to import one year's worth of email messages exported from my Apple Mail client as .mbox folders with an underlying folder structure (1 per month). Thunderbird went away for about 2 hours "downloading" and importing ( ... looking good!), but at the end my "Local Folder: Apple Mail Import" still shows no messages. Where are they and how can I access them in the Thunderbolt client?

I know that there are thousands of threads related to moving a profile, but despite having read many of them I am still struggling to move my profile (and I have been trying to do this for several years)

the Default profile is setting up under my Home directory that that is burning up about 10GB of space.

Folliwing Moderator Matt's excellent suggestions:

"so when you go to the troubleshooting information and select profile folder, where does it put you? In a different newly created profile folder. So copy everything to the new folder from the old one"

I DO finally seem to get all my old TB accounts and messages to show up from the moved location.

However, I can neither send nor receive email. which suggests that my Gmail IMAP and SMTP settings are wrong.

My IMAP settings are showing as: Port 993 Security: SSL/TLS Authentication: OAuth2

my SMTP settings are Port 465 Security: SSL/TLS Authentication: OAuth2

When I close the Newly moved profile and restart and specify the original profile (that is housed under /Home) the server settings there seem to be the same. But I am able to send and receive email under that profile.

what am I doing wrong?

Peter

I am using Linux Mint Cinnamon 21.3 and Thunderbird POP3 email. I have 10 email accounts.

What I have noticed is the Thunderbird 128 series startup email check and/or "get all messages" is quite slow compared to previous versions.

Thunderbird 102.15.1 took only 4 seconds to check 10 email accounts, Thunderbird 115.18.0 took 5 seconds, but Thunderbird 128 and 136 series takes 15 seconds. All of these have used the same user profiles.

There is no antivirus software active. All messages are deleted from all accounts. No messages to download and checking for messages is still slow.

I have tried the Betterbird 128 series, a fork of Thunderbird, and it too behaves the same. Betterbird 115 series work fine, just like the Thunderbird 115 series.

Is this slowness in the 128 and 136 series by design?

I tried gleaning this single outgoing email of "excessive spam/sales language" (I am only thanking someone for their purchase, not asking for another); "excessive links" (they and their graphics were fine before). no "excessive emailings/quantities" (I am only sending one single email and don't do more than a few with this content ever and haven't send even one email like it in weeks); co0ntacted my internet provider (RCN Astound can't help me and told me to contact Thunderbird), I already checked POP & SMTP stuff...

"Sending of the message failed. An error occurred while sending mail. The mail server responded: [VO-101] Message blocked due to spam content in the message.. Please check the message and try again."

What do I do?

I even checked that I had the latest version of Mozilla Thunderbird: yep! :/