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unlock firefox

Every several months, I get this message when I try to access a saved password. "Unlock Firefox" Why does this happen.??? AND WHY CAN'T I SIMPLY CALL A TECH AT FIREFO… (read more)

Every several months, I get this message when I try to access a saved password.

"Unlock Firefox"

Why does this happen.???

AND WHY CAN'T I SIMPLY CALL A TECH AT FIREFOX TO HELP ME SOLVE THIS PROBLEM.????

THE TOUBLE SHOOTING ON THIS SITE IS [expletive] RIDICULOUS.

Asked by ALANBECK4475 7 months ago

Last reply by Paul 7 months ago

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Is it possible to synchronise downloads across devices?

Hi, I know this is a long shot but I'm wondering if it's possible to sync downloads across Firefox devices. I lost my phone recently and I had a LOT of downloads on it th… (read more)

Hi, I know this is a long shot but I'm wondering if it's possible to sync downloads across Firefox devices. I lost my phone recently and I had a LOT of downloads on it that I couldn't backup to the cloud. Is it possible to somehow make those available through another device, like my laptop that has Firefox?

Thank you

Asked by jhenie_blue04 7 months ago

Last reply by Paul 7 months ago

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Since I installed the Firefox 141.0 update I can't login to Reddit #2

Hello, I'm reporting this issue for the 2nd time in as many days because it appeared to have corrected itself late yesterday, but is back again today. In a nutshell, ins… (read more)

Hello, I'm reporting this issue for the 2nd time in as many days because it appeared to have corrected itself late yesterday, but is back again today.

In a nutshell, installing the new Firefox 141.0 update conflicts with the Reddit login procedure making it impossible to do so. Here is the issue as reported yesterday for more detail:

https://support.mozilla.org/en-US/questions/1524793

I followed the suggestions I was given, i.e. to try logging in at the Old Reddit site (https://old.reddit.com/r/firefox/) and to disable my Adblock Plus extension, neither of which worked.

BTW, I tried logging into Reddit using another browser and it works fine.

So I performed another System Restore to eliminate the Firefox 141.0 update, then went into Firefox Settings and disabled "Automatically install updates", and can log into Reddit again with no problem.

Firefox is my preferred browser and Reddit is my preferred social media site, so I'll have to stop updating Firefox from this point on unless and until the developers correct the issue, or someone can provide insight into what's causing this and what to do about it.

Below are screen shots of the Reddit notices I get when trying to login with the Firefox 141.0 update installed:

Asked by phoenix71 5 months ago

Last reply by Kiki 5 months ago

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Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (read more)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Asked by BillTreloar 2 months ago

Last reply by Denys 2 months ago

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not receiving mail from a gmail sender

Okay I will try this again. My issue is I do not receive mail from someone using a gmail,com account. The last gmail mail I received was on 8-28-2025. I send mail from my… (read more)

Okay I will try this again. My issue is I do not receive mail from someone using a gmail,com account. The last gmail mail I received was on 8-28-2025. I send mail from my [email removed]@optonline.net account to a gmail address and I don't get a response. I have a known and trusted person send me mail from there gmail process and do not receive it. I spend a lot of time with optonline help and the say there mail process is working fine. It was suggested that my browser could be the problem, so I am coming to you to correct the issue. I had sent this same request to you yesterday but can not find any it anywhere in your system. So I will try again. Richard Everett [email removed]@optonline.net [phone number removed]

Asked by rtebge 1 month ago

Last reply by Denys 1 month ago

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Address bar no longer lets me select a search engine using the up and down arrows

After upgrading to Firefox 140, I can no longer use the down arrow to quickly select a different search engine. For example, if I want to search for something on Wikiped… (read more)

After upgrading to Firefox 140, I can no longer use the down arrow to quickly select a different search engine.

For example, if I want to search for something on Wikipedia instead of my default DuckDuckGo, I used to just type the search term, press the down arrow twice and hit enter. If I wanted to search for a youtube video, I'd hit the down arrow three times, etc. The selector for different search engines in the address bar seems to have changed in a way that no longer allows this sort of quick and easy keyboard-only method. Is there a way to re-enable the use of up and down arrows to quickly select a different search engine?

Asked by askandanswer 6 months ago

Answered by Denys 6 months ago

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Internet Access

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me of… (read more)

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me off from regular internet access as if I was not logged in.

Asked by Phoxcs 1 month ago

Last reply by Denys 1 month ago